We use this solution for everything. We use it every day for our email, our OneDrive, and for our Shadow shared folder.
ENTERPRISE DIGITAL ARCHITECT at a manufacturing company with 51-200 employees
Feature-rich, scalable, easy to install and deploy
Pros and Cons
- "The deployment is very easy."
- "This solution could be more secure."
What is our primary use case?
What is most valuable?
The most valuable feature of this solution is the easy deployment. Being a SaaS service, we don't have to do anything. The deployment is very easy.
What needs improvement?
This solution could be more secure.
For how long have I used the solution?
I have been using Microsoft 365 Business for four years.
We are using the latest version.
Buyer's Guide
Microsoft 365 Business
November 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
It's a stable solution. We have not had many issues.
What do I think about the scalability of the solution?
Microsoft 365 Business is a scalable product and we have 300 people in our organization who are using it.
At this time we have no plans to increase our usage.
How are customer service and support?
The problem with the technical support is the language. Most of them are from India and I have difficulties understanding their English.
I would like to see local support provided.
How was the initial setup?
The installation is straightforward.
It took approximately two weeks to deploy.
We have a team of two to three engineers to maintain this solution.
What about the implementation team?
We used a consultant integration service t help us with the deployment.
What's my experience with pricing, setup cost, and licensing?
Licensing is on a monthly basis.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Microsoft 365 Business a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Manager at a hospitality company with 1,001-5,000 employees
A user-friendly business solution that is stable and scalable
Pros and Cons
- "It is easy to use. Because it is cloud-based, in terms of the user, you are not really affected in terms of performance when you are out of sight."
- "It could be more secure, but we have not really had issues with it in terms of its security."
What is our primary use case?
We are only using it for emails.
What is most valuable?
It is easy to use. Because it is cloud-based, in terms of the user, you are not really affected in terms of performance when you are out of sight. You are not your own desk here, so you are not really affected by the issues of speed or because you are out of the premises. It becomes very easy to use. If you have been using Microsoft services, it becomes easier to move with this product. I find it straightforward.
What needs improvement?
It could be more secure, but we have not really had issues with it in terms of its security.
For how long have I used the solution?
I have been using Microsoft 365 Business for two years.
What do I think about the stability of the solution?
Microsoft 365 Business is quite stable.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
The initial setup is not that complicated.
What's my experience with pricing, setup cost, and licensing?
I think that the price is fair. You can pay it quarterly, half-yearly, or yearly, depending on how many users you have and your turnover. I think we have been doing it every six months.
What other advice do I have?
I think it is a very good product and would recommend new users to try it.
On a scale from one to ten, I would give Microsoft 365 Busines a nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft 365 Business
November 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Cyber Security Technical Engineer at a tech services company with 1-10 employees
Easy to use with good stability and a straightforward setup
Pros and Cons
- "The solution is quite stable. The performance is very good."
- "The pricing of the solution is quite high and the licensing is expensive. It could be cheaper."
What is our primary use case?
I primarily use the solution for sharing and receiving emails. I don't use all of the aspects of the product.
What is most valuable?
There are many aspects to the product, however, I use the email server, and use it as a tool for sending and receiving mail. It works great for that.
It's very easy to use. It's very easy to navigate around everything.
The solution is quite stable. The performance is very good.
The installation is pretty straightforward overall. It's not hard to set everything up.
What needs improvement?
The pricing of the solution is quite high and the licensing is expensive. It could be cheaper.
For how long have I used the solution?
I've used the solution maybe for a year and a little bit. It hasn't been for that long. The product is still new to me.
What do I think about the stability of the solution?
The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's pretty reliable in terms of performance.
What do I think about the scalability of the solution?
I can't speak to the scalability. I've never really tried to scale it. Currently, as it is, it is meeting my needs.
We have 1,500 users on the solution currently in our organization.
We do have plans to continue to use it.
How are customer service and technical support?
I've never been in touch with technical support. That said, it is my understanding that they are good. We are satisfied with the level of support we receive.
How was the initial setup?
The installation process is quite easy. It's not overly complex or difficult. A company should have any trouble with the implementation process.
What's my experience with pricing, setup cost, and licensing?
The licensing is expensive. It's something that they should actively work to lower to make it more affordable to their user base. It would be nice if it was a bit less.
What other advice do I have?
As a user, I would rate the product at a seven out of ten. I've been quite happy with its capabilities, even though I only use certain aspects of it.
I'd recommend the solution to other companies. It's very easy to use.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at a tech services company with 1,001-5,000 employees
User-friendly, easy to install, and facilitates daily tasks including the sharing of files
Pros and Cons
- "This is a user-friendly product that is easy to use."
- "Sometimes we have trouble with the updates that are released."
What is our primary use case?
I use Microsoft 365 Business for my daily work activities, including tasks like sharing documents.
What is most valuable?
This is a user-friendly product that is easy to use.
I like that its usage is widespread, and a lot of companies use it.
What needs improvement?
Sometimes we have trouble with the updates that are released.
For how long have I used the solution?
I have been using Microsoft 365 Business for several years.
What do I think about the stability of the solution?
This is a stable solution and we plan to continue using it.
What do I think about the scalability of the solution?
Microsoft 365 Business is scalable and we have approximately 200 users.
How are customer service and technical support?
I have not had experience with Microsoft support.
Which solution did I use previously and why did I switch?
Prior to Microsoft 365 Business, we used similar products that were also from Microsoft.
How was the initial setup?
I did not have any trouble with the installation, although sometimes I have trouble with the updates.
What about the implementation team?
We have an in-house team of IT specialists for deployment, maintenance, and providing internal support. There are three people in the team and they support all of our products, not just Microsoft 365.
What's my experience with pricing, setup cost, and licensing?
The cost of the subscription is fair.
What other advice do I have?
Overall, this is a good product and I am satisfied with the features that it has.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Analyst at a pharma/biotech company with 10,001+ employees
Secure, easy to manage, stable, scalable, and easy to install
Pros and Cons
- "You can easily connect to this application with minimal bandwidth."
- "The time synchronization with the internet could be better, as well as the application architecture."
What is our primary use case?
We use this solution for Windows applications, in particular, Outlook for email.
What is most valuable?
The features of this product are okay.
You can easily connect to this application with minimal bandwidth.
You can easily manage all of the applications including MS Office Applications and Outlook through the internet.
It's a secure application.
What needs improvement?
The time synchronization with the internet could be better, as well as the application architecture.
As it is implemented on the cloud, some of the policies need to be integrated. Also, It takes some time to synchronize. It seems to replicate in eight to twelve hours within a 24-hour duration.
For how long have I used the solution?
I have been using Microsoft 365 Business for five or six years.
What do I think about the stability of the solution?
I do not have any issues with the stability of this solution.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and technical support?
We have our technical team, who updates the solution and contacts technical support if any issues come up.
They coordinate with the technicians.
How was the initial setup?
The initial setup is straightforward. It is not complex.
It took approximately five hours to deploy.
We have approximately 20 engineers to deploy and maintain this solution.
What other advice do I have?
It's a good product. I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy Manager at a tech services company with 51-200 employees
Stable with good dashboards and an easy initial setup
Pros and Cons
- "The stability of the product is excellent."
- "The pricing of the solution could be better."
What is our primary use case?
I primarily use the solution for email.
What is most valuable?
The solution's dashboard is its most valuable aspect.
The product is very user-friendly in general. It's not complicated to use. They've made everything very easy and intuitive.
The product is very direct. Having the application on the phone, downloading it to your mobile device, makes it also easier to connect to your email, to receive an email, and of course, send emails. Since it's on your device, you can use it remotely and have access to everything you need.
The product is very secure. It's safe to use and Microsoft offers good security to protect its users.
The stability of the product is excellent.
You can scale the solution if you need to.
The initial setup is not a complicated process. The cloud makes it very easy.
What needs improvement?
The pricing of the solution could be better. They should work to make the costs more competitive.
In the off-chance there is a shutdown, it would be ideal if Microsoft provided some sort of alternative in order for businesses to keep functioning while the situation is dealt with. Even if it is down for ten minutes across an organization, it could prove costly.
For how long have I used the solution?
I'm not sure how long I've been using the solution. IT had it installed on my device. I've likely been using the solution for one year.
What do I think about the stability of the solution?
The product is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable.
What do I think about the scalability of the solution?
The solution scales well. Of course, you can add more users whenever you need to. For example, if someone has an account, you can just add new users to it. If you are a company of 50, you may originally purchase 50 licenses. However, if you add 10 more employees, you can buy additional, licenses for 10 people. It's very easy to expand.
Currently, we have about 50 users, more or less, in our organization.
Which solution did I use previously and why did I switch?
I've used Gmail in the past, however, I find the Microsoft product to be much more refined.
How was the initial setup?
The initial installation is not complicated. It's in the cloud, and therefore, it's mainly, for example, just creating a user account. On one side, the account is created, then the order is just to add in user information. That's it. There's nothing to install. It's more like creating accounts for the users. Automatically, they will receive an email to alert them an account has been created for them. After that, they can start using it.
It wouldn't take more than a day to finish setting everything up.
You only need one person to deploy the solution.
The maintenance is minimal. You would only need about one person to manage it.
What's my experience with pricing, setup cost, and licensing?
The solution could be cheaper and more reasonably priced.
We pay for our licenses on a yearly basis.
What other advice do I have?
I'm an end-user of the product. I don't have a business relationship with Microsoft.
I'm using the latest version of the solution.
I would recommend that everyone downloads the mobile application, as it makes it so easy to access and use.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network & Security Infrastructure Engineer at a insurance company with 51-200 employees
Stable and easy to use, integrates well with other products, and has good technical support
Pros and Cons
- "Microsoft 365 Business is easy to use, everything is clear, it has good support, and it integrates well with other solutions."
- "Security could be improved."
What is our primary use case?
The primary use case of this solution is to design our product in Azure on the Cloud.
What is most valuable?
Microsoft 365 Business is easy to use, everything is clear, it has good support, and it integrates well with other solutions.
Everything is easy with Microsoft.
What needs improvement?
Security could be improved.
The user interface is good, I don't have any issues with it but everything could always be better.
For how long have I used the solution?
I have been using Microsoft 365 Business for approximately four years.
What do I think about the stability of the solution?
This product is very stable.
What do I think about the scalability of the solution?
The scalability of this product is good. We have 150 users.
How are customer service and technical support?
I am very satisfied with technical support, and if we have any problems then we open a case. You will have direct assistance from technical support.
Access is available directly in a portal to open a key, or we can contact directly via telephone and we can track the numbers.
How was the initial setup?
For me, the initial setup was easy.
We have a team of 12 to maintain this solution, and level one and two security in our networking.
What other advice do I have?
I would recommend Microsoft 365 Business to others.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Works at a tech services company with 11-50 employees
Helps to do daily work but pricing is expensive
Pros and Cons
- "I use the solution for my daily work."
- "Microsoft 365 Business needs to improve its price."
What is our primary use case?
I use the solution for my daily work.
What needs improvement?
Microsoft 365 Business needs to improve its price.
For how long have I used the solution?
I have been using the product since March.
What do I think about the stability of the solution?
I rate Microsoft 365 Business' stability a ten out of ten.
What do I think about the scalability of the solution?
My company has 14 users for Microsoft 365 Business.
How was the initial setup?
The tool's deployment is easy.
What about the implementation team?
The product's deployment can be done by yourself.
What other advice do I have?
I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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