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reviewer1513002 - PeerSpot reviewer
Analyst at a pharma/biotech company with 10,001+ employees
Real User
Secure, easy to manage, stable, scalable, and easy to install
Pros and Cons
  • "You can easily connect to this application with minimal bandwidth."
  • "The time synchronization with the internet could be better, as well as the application architecture."

What is our primary use case?

We use this solution for Windows applications, in particular, Outlook for email.

What is most valuable?

The features of this product are okay.

You can easily connect to this application with minimal bandwidth.

You can easily manage all of the applications including MS Office Applications and Outlook through the internet.

It's a secure application.

What needs improvement?

The time synchronization with the internet could be better, as well as the application architecture.

As it is implemented on the cloud, some of the policies need to be integrated. Also, It takes some time to synchronize. It seems to replicate in eight to twelve hours within a 24-hour duration.

For how long have I used the solution?

I have been using Microsoft 365 Business for five or six years.

Buyer's Guide
Microsoft 365 Business
December 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

I do not have any issues with the stability of this solution.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

We have our technical team, who updates the solution and contacts technical support if any issues come up.

They coordinate with the technicians.

How was the initial setup?

The initial setup is straightforward. It is not complex.

It took approximately five hours to deploy.

We have approximately 20 engineers to deploy and maintain this solution.

What other advice do I have?

It's a good product. I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer929298 - PeerSpot reviewer
Deputy Manager at a tech services company with 51-200 employees
Real User
Stable with good dashboards and an easy initial setup
Pros and Cons
  • "The stability of the product is excellent."
  • "The pricing of the solution could be better."

What is our primary use case?

I primarily use the solution for email.

What is most valuable?

The solution's dashboard is its most valuable aspect. 

The product is very user-friendly in general. It's not complicated to use. They've made everything very easy and intuitive.

The product is very direct. Having the application on the phone, downloading it to your mobile device, makes it also easier to connect to your email, to receive an email, and of course, send emails. Since it's on your device, you can use it remotely and have access to everything you need.

The product is very secure. It's safe to use and Microsoft offers good security to protect its users.

The stability of the product is excellent.

You can scale the solution if you need to.

The initial setup is not a complicated process. The cloud makes it very easy.

What needs improvement?

The pricing of the solution could be better. They should work to make the costs more competitive.

In the off-chance there is a shutdown, it would be ideal if Microsoft provided some sort of alternative in order for businesses to keep functioning while the situation is dealt with. Even if it is down for ten minutes across an organization, it could prove costly.

For how long have I used the solution?

I'm not sure how long I've been using the solution. IT had it installed on my device. I've likely been using the solution for one year.

What do I think about the stability of the solution?

The product is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable.

What do I think about the scalability of the solution?

The solution scales well. Of course, you can add more users whenever you need to. For example, if someone has an account, you can just add new users to it. If you are a company of 50, you may originally purchase 50 licenses. However, if you add 10 more employees, you can buy additional, licenses for 10 people. It's very easy to expand.

Currently, we have about 50 users, more or less, in our organization.

Which solution did I use previously and why did I switch?

I've used Gmail in the past, however, I find the Microsoft product to be much more refined.

How was the initial setup?

The initial installation is not complicated. It's in the cloud, and therefore, it's mainly, for example, just creating a user account. On one side, the account is created, then the order is just to add in user information. That's it. There's nothing to install. It's more like creating accounts for the users. Automatically, they will receive an email to alert them an account has been created for them. After that, they can start using it.

It wouldn't take more than a day to finish setting everything up.

You only need one person to deploy the solution.

The maintenance is minimal. You would only need about one person to manage it.

What's my experience with pricing, setup cost, and licensing?

The solution could be cheaper and more reasonably priced.

We pay for our licenses on a yearly basis.

What other advice do I have?

I'm an end-user of the product. I don't have a business relationship with Microsoft.

I'm using the latest version of the solution.

I would recommend that everyone downloads the mobile application, as it makes it so easy to access and use.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
December 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer1384056 - PeerSpot reviewer
Senior Network & Security Infrastructure Engineer at a insurance company with 51-200 employees
Real User
Stable and easy to use, integrates well with other products, and has good technical support
Pros and Cons
  • "Microsoft 365 Business is easy to use, everything is clear, it has good support, and it integrates well with other solutions."
  • "Security could be improved."

What is our primary use case?

The primary use case of this solution is to design our product in Azure on the Cloud.

What is most valuable?

Microsoft 365 Business is easy to use, everything is clear, it has good support, and it integrates well with other solutions.

Everything is easy with Microsoft.

What needs improvement?

Security could be improved. 

The user interface is good, I don't have any issues with it but everything could always be better.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately four years.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

The scalability of this product is good. We have 150 users.

How are customer service and technical support?

I am very satisfied with technical support, and if we have any problems then we open a case. You will have direct assistance from technical support.

Access is available directly in a portal to open a key, or we can contact directly via telephone and we can track the numbers.

How was the initial setup?

For me, the initial setup was easy.

We have a team of 12 to maintain this solution, and level one and two security in our networking.

What other advice do I have?

I would recommend Microsoft 365 Business to others.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2296746 - PeerSpot reviewer
Works at a tech services company with 11-50 employees
Real User
Helps to do daily work but pricing is expensive
Pros and Cons
  • "I use the solution for my daily work."
  • "Microsoft 365 Business needs to improve its price."

What is our primary use case?

I use the solution for my daily work. 

What needs improvement?

Microsoft 365 Business needs to improve its price. 

For how long have I used the solution?

I have been using the product since March. 

What do I think about the stability of the solution?

I rate Microsoft 365 Business' stability a ten out of ten. 

What do I think about the scalability of the solution?

My company has 14 users for Microsoft 365 Business. 

How was the initial setup?

The tool's deployment is easy. 

What about the implementation team?

The product's deployment can be done by yourself. 

What other advice do I have?

I rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sonu Thomas - PeerSpot reviewer
Operations Manager at Cognitive Global
Real User
Top 5Leaderboard
Great storage capacity and provides total flexibility and accessibility from anywhere
Pros and Cons
  • "Great accessibility and file storage."
  • "Lacks ability to deploy on more than two devices per license."

What is our primary use case?

We're a small startup company and an IT solution reseller in Dubai. I'm the operations manager.

What is most valuable?

The good thing about 365 is the accessibility and file storage. Compared to the desktop of the old Office application, 365 has total flexibility and accessibility from anywhere. It's easy to use.

What needs improvement?

These days, most people have multiple devices but you can only configure 365 on two devices with a license. I'd like to see a license option for multiple devices. Licensing costs are quite high especially for our trainees who have no need for the fully-fledged 365. It would be helpful to have an option for smaller packages that have a reduced licensing fee. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The company hasn't needed technical support but we contacted them for one of our clients when they needed an upgrade. There were no issues. 

How was the initial setup?

There are five people in the company using 365 and the initial setup was very straightforward.

What other advice do I have?

We're very used to Microsoft products and they're part of our daily activities. I'm sure our usage will increase. 

I rate this solution nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1674405 - PeerSpot reviewer
Manager IT at a pharma/biotech company with 10,001+ employees
Real User
Is stable and easily integrates with other tools
Pros and Cons
  • "Both stability and performance are valuable features. The user experience is pretty good on all this."
  • "The licensing price could be better."

What is our primary use case?

We use Outlook, Teams, and SharePoint.

What is most valuable?

Both stability and performance are valuable features. The user experience is pretty good on all this.

Also, this product can be integrated easily with other existing tools.

What needs improvement?

The licensing price could be better. We have a yearly license.

For how long have I used the solution?

I've been using it for more than two and a half years.

I use the cloud-based solution.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

We have approximately 7,000 users.

How was the initial setup?

Because it's a cloud-based solution, installation is straightforward.

We have a team of five to six people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license, and the price could be better.

What other advice do I have?

I would recommend this solution and would rate it at eight on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1674072 - PeerSpot reviewer
General Manager at a computer software company with 51-200 employees
Real User
Simple installation, scalable, and stable
Pros and Cons
  • "Microsoft 365 Business is stable."
  • "The solution could improve by providing better integration with other platforms."

What is our primary use case?

We are using Microsoft 365 Business for a number of purposes, such as documentation, daily business work, and letters. We use it extensively.

What needs improvement?

The solution could improve by providing better integration with other platforms.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately three years.

What do I think about the stability of the solution?

Microsoft 365 Business is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 30 employees in my organization.

How are customer service and technical support?

I have not needed to contact technical support.

How was the initial setup?

The installation is easy and it did not take long.

What about the implementation team?

I used one of our IT employees to help with the implementation.

We have a team of five administrators and managers that does the maintenance of the solution.

What other advice do I have?

I recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Manager at a tech vendor with 10,001+ employees
Real User
Beneficial collaboration, stable, and scalable
Pros and Cons
  • "Collaboration is one of the main features of Microsoft 365 Business."
  • "The performance of the solution is sometimes slow. However, I am not sure if it is the solution's fault or the network we are using."

What is our primary use case?

We use Microsoft 365 Business for many of the applications within the suite, such as SharePoint, Outlook, and Word.

What is most valuable?

Collaboration is one of the main features of Microsoft 365 Business.

What needs improvement?

The performance of the solution is sometimes slow. However, I am not sure if it is the solution's fault or the network we are using.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found the solution to be scalable.

We have approximately 400 users using this solution in my organization.

How was the initial setup?

The difficulty level and time it takes for the installation can depend on the number of deployments to the new server. A company with approximately 50 deployments would not take more than two days.

What about the implementation team?

We have a team of approximately six technicians and administrators that do the implementation and maintenance of the solution.

What was our ROI?

My company has saved money by using this solution since it is on the cloud.

What's my experience with pricing, setup cost, and licensing?

The price of users at home the license should be cheaper.

We are on an annual subscription.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft 365 Business a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user