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IT Manager at a educational organization with 51-200 employees
Real User
Top 20
A multi-purpose, integrated solution with Teams as the best feature
Pros and Cons
  • "Teams is a valuable feature in addition to the other features 365 provides."
  • "It can be heavy and it sometimes takes time to access the application."

What is our primary use case?

Our primary use case of this solution is for Microsoft Teams. We are customers of Microsoft.

What is most valuable?

Teams is the most valuable feature of 365 and I also appreciate that the solution is able to provide many different features such as cloud, OneDrive, Office, emails, etc. 

What needs improvement?

UINUX for Microsoft 10 is so heavy for our users. For my students and staff it's sometimes slow to access the application, there are connectivity issues. I think Microsoft needs to make a light version for UINUX. I'd like to see an engine included. 

For how long have I used the solution?

I've been using this solution for six months. 

Buyer's Guide
Microsoft 365 Business
November 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

The solution is scalable - we have around 2,000 users in our company.

How are customer service and support?

We initially look on the internet to solve any problems and if we can't solve the issue we contact customer service. They provide good support. 

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I would recommend this solution. 

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1024407 - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Real User
Good integration between Power BI and SQL, and good scalability
Pros and Cons
  • "The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great."
  • "The solution's licensing framework needs improvement."

What is our primary use case?

We primarily use the solution for business intelligence.

What is most valuable?

The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great.

What needs improvement?

The solution's licensing framework needs improvement.

The integration of the SQL server development environment is a little bit difficult to handle. They should work to make this easier.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the scalability of the solution?

The solution is very scalable, but it gets more expensive as you grow.

How are customer service and technical support?

We haven't really contacted technical support.

How was the initial setup?

The initial setup is straightforward. We're working with a complex environment, so before we implemented it we tested it with a prototype and in pilot environments. You only need two people for maintenance.

What about the implementation team?

We had our own internal team implement the solution. 

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive and gets more expensive if you have to scale.

What other advice do I have?

We use both the cloud and on-premises deployment models.

I'd recommend the product. I'd rate it nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
November 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Software Engineer at a computer software company with 51-200 employees
Real User
Reliable, stable, and great for business processes
Pros and Cons
  • "Overall, I have found it to be a good, reliable product."
  • "I have used the normal Excel Microsoft 365 worksheets. When it goes to macro running then 365 is not that user-friendly."

What is our primary use case?

I primarily use the solution for normal business work. 

What is most valuable?

The solution is mostly good for business-related tasks. 

Overall, I have found it to be a good, reliable product.

The product has been stable over the years.

It's pretty good for creating reports.

What needs improvement?

I have used the normal Excel Microsoft 365 worksheets. When it goes to macro running then 365 is not that user-friendly.

I cannot speak to any current features and what might be missing.

For how long have I used the solution?

I've been using the solution for about five years at this point. It's been a while.

What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance has been good for us.

How are customer service and technical support?

I don't have any experience using technical support. I cannot say how helpful or responsive they are. I've never tried to contact them. 

What other advice do I have?

I'm just a customer and end-user. I'm not a reseller and don't have a business relationship with Microsoft.

I'd rate the solution at a nine out of ten. I have been pleased with the product's capabilities and enjoy using it for work.

I would recommend it to colleagues and other companies. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1515015 - PeerSpot reviewer
General manager at a comms service provider with 501-1,000 employees
Real User
High performance, easy to use, and responsive technical support
Pros and Cons
  • "The solution is easy to use and has good performance."
  • "Microsoft 365 Business could improve by having better integration with other platforms."

What is our primary use case?

We use Microsoft 365 Business within my company for many purposes, such as documentation and Outlook for email.

What is most valuable?

The solution is easy to use and has good performance.

What needs improvement?

Microsoft 365 Business could improve by having better integration with other platforms.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately two months.

What do I think about the stability of the solution?

The stability could improve.

What do I think about the scalability of the solution?

The solution is scalable, we have approximately 5,000 users using this solution.

How are customer service and technical support?

I was satisfied with the technical support of the solution, they were able to answer my questions promptly.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

We have one engineer that does the implementation and maintenance of the solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1444413 - PeerSpot reviewer
Head of Human Resources at a manufacturing company with 201-500 employees
Real User
Leaderboard
Stable, scalable, easy to install, and includes an internal employee chatbox
Pros and Cons
  • "I don't have any issues with Microsoft 365 Business, it's a good tool."
  • "The backup option should be included in Microsoft 365 Business."

What is our primary use case?

We use Microsoft 365 Business for email and Teams, which has an internal chatbox for employees.

What is most valuable?

I don't have any issues with Microsoft 365 Business, it's a good tool.

What needs improvement?

It would be helpful if the calendar was improved. It could be better, more user-friendly, and better integrated.

If you are deleting your data and relying on backup, the backups do not exist, they are not there. The backup option should be included in Microsoft 365 Business.

For how long have I used the solution?

I have been using Microsoft 365 Business for six months.

What do I think about the stability of the solution?

Microsoft 365 Business is a stable product.

What do I think about the scalability of the solution?

Microsoft 365 Business is a scalable product.

We have approximately 300 people in our organization who use this solution.

Which solution did I use previously and why did I switch?

We also use Google.

How was the initial setup?

The installation was good, it was straightforward. We did not have any issues with the installation. It only took 10 to 15 minutes.

What about the implementation team?

I completed the installation myself. I did not use the help of an integrator or reseller.

What's my experience with pricing, setup cost, and licensing?

It's a business account, the organization pays for the licensing fees.

What other advice do I have?

I would recommend this solution to other users.

I would rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1562526 - PeerSpot reviewer
Head of Practice at a tech services company with 501-1,000 employees
Real User
Stable and flexible with an easy initial setup
Pros and Cons
  • "The installation process is very straightforward."
  • "It would be nice if we had the option to open a document even if it was created with another application."

What is our primary use case?

We primarily use the solution on a daily basis for work-related activities.

What is most valuable?

Overall, the solution is very good.

It's a stable product.

It's quite a flexible solution.

We've found the solution to be easy to use, even for those who don't necessarily always use Microsoft products.

The installation process is very straightforward.

What needs improvement?

So far, everything has been very good in terms of usage. I can't think of an area where it could be improved. It's not missing any features at all. It's quite a complete solution.

It would be nice if we had the option to open a document even if it was created with another application. For example, we use both Google Docs and Microsoft Docs. When we send documents, we need to be aware of what application the person receiving the document will be using. If I know someone is using Microsft, I'll send the document to them in Microsoft. However, it would be nice if I could send them a Google Doc and they would still be able to open and access it in Microsoft. 

For how long have I used the solution?

I've been using the solution for about four years at this point. It's been a while.

What do I think about the scalability of the solution?

I'm not sure of how many users are on the solution currently.

It's my understanding that we do have plans to increase usage in the future. 

How are customer service and technical support?

I don't have any experience with Microsoft's technical support. I can't speak to how helpful or responsive they are. I don't have enough experience to form an opinion.

Which solution did I use previously and why did I switch?

While we didn't previously use a different solution, we are actively using Google products currently. We use a lot of Google Docs and Google Sheets.

How was the initial setup?

The initial setup was not overly complex or difficult. It was pretty straightforward and very easy.

I cannot recall how long it took to actually deeply the solution. It might have been only a few hours or so.

What other advice do I have?

I'm not sure which version of the solution we are using. It's my understanding that it is an older version and not necessarily the latest. 

I would rate the solution at a ten out of ten. We've been quite pleased with its capabilities overall.

I would recommend this solution to other users. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer917223 - PeerSpot reviewer
Cloud Solution Specialist at a tech vendor with 501-1,000 employees
Reseller
Constantly updated and has a vast number of applications available
Pros and Cons
  • "The most valuable feature is Microsoft Teams."
  • "There are loads of holes in security and I'd like to see better integration with security products."

What is our primary use case?

I have been using this solution for about five years.

This solution is a SaaS application, so it's always a public-cloud based deployment.

What is most valuable?

The most valuable feature is Microsoft Teams.

What needs improvement?

Improvements can be made with the governance and compliance of this solution.

The migration from tenant to tenant can be improved.

There are loads of holes in security and I'd like to see better integration with security products.

What do I think about the stability of the solution?

Stability is not a problem.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

We have not needed to contact technical support for this solution.

How was the initial setup?

The initial setup is pretty straightforward once you know what you are doing. There are enough guides and documentation out there to help you.

What other advice do I have?

This solution is updated on a monthly basis.

My advice to anybody who is researching this solution is to understand what you are buying. Microsoft 365 is a huge product. Depending on which plan you purchase, there are a plethora of applications available to you. It's important to understand what those applications can do for you.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1018539 - PeerSpot reviewer
IT at a construction company with 201-500 employees
Real User
I like that it can be installed on multiple devices/platforms

What is our primary use case?

General implementation from an on-premise licensing model.

How has it helped my organization?

At this point, I cannot say if there has been an advantage to changing.

What is most valuable?

Installing on multiple devices/platforms.

What needs improvement?

Cross-application integration.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
OnyaToochukwu - PeerSpot reviewer
OnyaToochukwuCEO/Programmer at Tech Elight
Real User

That's true, it can run on almost all operating system.