The main use for this solution is for internal business conduct.
Manager at global trading
User friendly, highly scalable, and reliable
Pros and Cons
- "Since most of our employees are familiar with Microsoft solutions Microsoft 365 Business is very easy to use for everyone."
- "In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions."
What is our primary use case?
What is most valuable?
Since most of our employees are familiar with Microsoft solutions Microsoft 365 Business is very easy to use for everyone.
What needs improvement?
In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions.
For how long have I used the solution?
I have been using this solution for approximately five years.
Buyer's Guide
Microsoft 365 Business
November 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
It is a very scalable solution because we use it with Microsoft OneDrive for cloud archiving files and Microsoft Exchange for our employee emails.
We have 10 people in my organization that use this solution.
What's my experience with pricing, setup cost, and licensing?
We purchase annual licenses for this solution.
What other advice do I have?
I recommend this solution to others.
I rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at a tech company with 11-50 employees
Easy to use, reliable, and scalable
Pros and Cons
- "The solution has been easy to use and is very user-friendly."
What is our primary use case?
We are using the solution for email and communication channels.
What is most valuable?
The solution has been easy to use and is very user-friendly.
For how long have I used the solution?
I have been using the solution for approximately one year.
What do I think about the stability of the solution?
The solution has been stable in my experience.
What do I think about the scalability of the solution?
The scalability of the solution is good. There were 200 users using the solution in my company.
How was the initial setup?
The installation is straighforward.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is costly but it is fair for what is offered. I have found that the billing model can definitely be improved. Currently, it is not very transparent. It is a big problem, especially in cloud-based models.
What other advice do I have?
We plan to continue using the solution in the future and I recommend it to others.
I rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft 365 Business
November 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
IT Infra Head at a consumer goods company with 1,001-5,000 employees
Can be used to work offline and is stable, scalable, and easy to use
Pros and Cons
- "Most people are very used to working with Microsoft Office, and we can work offline as well."
- "The cost is a bit high."
What is our primary use case?
It is very useful for people who are using multiple platforms and databases. If they are working on a data sheet, the usual data sheet, then they feel comfortable with the Office 365 sheet.
What is most valuable?
First, most people are very used to working with Microsoft Office.
Second, we can work offline as well.
Third, staff from the accounting side or those working on huge data feel comfortable with Microsoft 365 Business.
What needs improvement?
It could be cheaper; because we have multiple users, so the cost is on the higher side.
For how long have I used the solution?
I've been using it for a couple of years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Microsoft 365 Business is scalable. We currently have around 150 users.
How are customer service and technical support?
Technical support has been good. We haven't had any problems.
How was the initial setup?
The installation is straightforward and took about five minutes.
What's my experience with pricing, setup cost, and licensing?
The cost is on the high end. We have a yearly license at present.
Which other solutions did I evaluate?
We evaluated the G Suite.
What other advice do I have?
From a product perspective, I would rate Microsoft 365 Business at ten on a scale from one to ten.
Cost wise, it is a bit higher than the cost for the G Suite.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at a tech services company with 1,001-5,000 employees
Good productivity, a nice set of Microsoft applications on offer, and easily accessible online
Pros and Cons
- "I like the fact that everything is online. It makes the solution very accessible."
- "I thought that Skype was a part of the product's offering, however, it's my understanding that that is not the case."
What is our primary use case?
We primarily use the solution due to the fact that we use Microsoft. We use the various applications on the solution. We use it for our business.
What is most valuable?
The storage aspect of the solution is very useful for us.
I like that all the Microsoft applications, for the most part, are a part of it - including the Microsoft Office suite of applications. Our email is also included in it. Teams may also be a part of the solution - or it might be a part of Office 360. I'm not 100% certain. Either way, it has a huge umbrella of applications under it. The solution offers close integration with each and every Microsoft product. It's important.
The productivity of the solution is very good due to the fact that so many applications are all in one place and integrated together.
I like the fact that everything is online. It makes the solution very accessible.
What needs improvement?
I thought that Skype was a part of the product's offering, however, it's my understanding that that is not the case.
The Teams product in itself needs to be improved. It's not as robust as other communication tools, such as Zoom. It's unstable and it crashes often. It's been an issue throughout lockdown. They seem to have made updates on the product and yet it hasn't really improved too much.
For how long have I used the solution?
I've been using the solution for between six months and a year or so at this point. It hasn't been that long.
What do I think about the stability of the solution?
The solution is reasonably stable, aside from the Teams aspect of the solution. That part is unstable. It crashes when you use it. It's not as stable as Zoom, for example.
What do I think about the scalability of the solution?
The scalability of Teams is limited. If you add too many people, it will crash. If you're doing a presentation and communicating with a group of people, it tends to fail. I need to send my presentations ahead of time so that I don't compromise on my delivery during a session.
Overall, the solution is used company-wide. I'm not sure how many people are on it at any given time.
How are customer service and technical support?
I haven't dealt directly with technical support. I can't speak to how knowledgeable or responsive they are.
We have our own internal technical support team. If I need help, I would be directed to them specifically. The issues I've dealt with have all been handled internally.
Which solution did I use previously and why did I switch?
We previously used WebEx.
How was the initial setup?
I did not directly deal with the initial implementation. Someone handled the setup for me. I can't speak to how easy or difficult the process is or how quickly the deployment happens.
What's my experience with pricing, setup cost, and licensing?
We pay a license fee in order to have this solution, however, that is handled by corporate. I don't know how many licenses we have on hand or how much we pay to Microsoft.
What other advice do I have?
I'm a customer and end-user.
I'm not sure which version of the solution we're using. I don't know the version number.
I presume that we intend to continue to use the solution going forward.
I'd rate the solution at an eight out of ten. If the Microsoft Teams portion was more stable, I would rate it higher.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at a tech services company with 1,001-5,000 employees
Handles our day to day Office-related tasks and scales with our needs
Pros and Cons
- "The scalability is okay."
- "The latest update has got a lot of bugs and it is causing us problems."
What is our primary use case?
We use the modules for non-specific, everyday tasks including Word, Outlook, Excel, PowerPoint, Project, and others.
What needs improvement?
The latest update has got a lot of bugs and it is causing us problems.
The stability should be improved.
For how long have I used the solution?
We have been using Microsoft 365 Business for between two and three years.
What do I think about the stability of the solution?
This product should be more stable.
What do I think about the scalability of the solution?
The scalability is okay. We have more than 300 users in the organization.
How are customer service and technical support?
I don't have any experience with Microsoft's technical support.
Which solution did I use previously and why did I switch?
Prior to using Microsoft 365 Business, we used an Oracle project.
What about the implementation team?
Our technical team was responsible for deployment. I was not personally involved.
We probably have about three people who are in charge of deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
We pay regular licensing fees to continue using Microsoft 365 Business.
What other advice do I have?
I don't have a specific answer as to whether I would recommend it to others. It depends on the situation.
At the moment, we plan to continue using it in the future.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Office Manager at Agattu Trading 174 Pty Ltd
Helpful for team collaboration, email, and generating quotes
Pros and Cons
- "The most valuable feature for us is Microsoft Teams."
- "The pricing for this solution could be improved."
What is our primary use case?
We do not have a central location for our employees and everybody works from home.
I use this solution for things like email and generating quotes for customers.
What is most valuable?
The most valuable feature for us is Microsoft Teams. It replaces Skype where you can speak to one another and you can set tasks. We have found it really helpful.
What needs improvement?
The pricing for this solution could be improved. We get caught by the exchange rates in South Africa.
For how long have I used the solution?
I have been using this solution for five or six years.
What do I think about the stability of the solution?
This solution is stable. It just works.
What do I think about the scalability of the solution?
This is a scalable solution.
We have ten users.
How are customer service and technical support?
I have never had to speak with the technical support for this solution.
What's my experience with pricing, setup cost, and licensing?
Compared to buying a license, it is much cheaper and a good buy.
What other advice do I have?
This is a solution that I recommend.
I have not yet set it up so the messaging can be sent to my mobile phone, but this is something I know can be done because our technical people have done it.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant
Simple to use, stable, and easy to install
Pros and Cons
- "What was most valuable for me was how simple this solution is to start using."
- "The admin panels have too few samples."
What is our primary use case?
We are currently testing this solution, but the primary use case of this solution is for email and Office online.
The deployment model we are using is a private cloud from Microsoft.
What is most valuable?
What was most valuable for me was how simple this solution is to start using.
What needs improvement?
The admin panels have too few samples. It would be better if it were expanded and more samples were added.
There are monthly updates from the developer for new functionalities, but when the updates occur, you lose where the regular functionalities were. They are no longer where you are used to them being.
In the next release, I would like to see visualizing. I would like this to be part of the solution, rather than independent.
For how long have I used the solution?
I have been using this solution for four months.
What do I think about the stability of the solution?
The platform is very stable.
What do I think about the scalability of the solution?
We don't need to expand this solution.
It is scalable. When we were in testing we tried the product and some of the team was testing some of the functionalities of Microsoft 365.
We have approximately five or six users.
How are customer service and technical support?
We have not contacted technical support.
How was the initial setup?
The initial setup was easy.
I did not deploy this solution, but I believe that it took anywhere from one to three months.
What about the implementation team?
The implementation was through our team, not a vendor team.
What other advice do I have?
Pay attention to the migration of the daily solution to the new solution. This is the most painful part.
You can pay online for the migration from the old email server to the new one.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Process Manager at a marketing services firm with 501-1,000 employees
Easy to install, scalable, and reliable
Pros and Cons
- "I prefer Outlook. It gives me a lot of feature sets."
- "The price for the license is always expensive."
What is our primary use case?
We use this solution to manage emails. We mostly use Outlook.
What is most valuable?
I prefer Outlook. It gives me a lot of feature sets.
What needs improvement?
There are too many products included in Office 365, most of which we do not use at all. They should concentrate on the ones that are mostly being used.
For how long have I used the solution?
I have been using Microsoft 365 Business for three or four years.
We are using the latest version.
What do I think about the stability of the solution?
Microsoft 365 Business is a stable product.
What do I think about the scalability of the solution?
There are no issues with the scalability of this solution.
All of the members of our company are using this solution. We have approximately 350 members who use Microsoft 365 Business.
How are customer service and technical support?
We have not contacted technical support. We have not had any issues.
Which solution did I use previously and why did I switch?
We are in the training phases with Microsoft Azure and Amazon AWS. We have not deployed these solutions in our environment.
How was the initial setup?
The installation is straightforward. You don't need a technical team to install it.
What's my experience with pricing, setup cost, and licensing?
The price for the license is always expensive. We need to bring it down.
The licensing fees are paid yearly.
What other advice do I have?
For sure, I would recommend this solution to others.
I would rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Buyer's Guide
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