Try our new research platform with insights from 80,000+ expert users
Industry Manager at Geodata Systems
Real User
Scalable with a recognizable interface and great stability
Pros and Cons
  • "We're very comfortable with the solution. Since we've been used the product for so long, we're very comfortable with its functionalities."
  • "The only problem with 365 nowadays is that it expires."

What is our primary use case?

I'm using the solution for business applications. I'm using MS Word, PowerPoint  and Excel and the way I'm using it, it provides me with what I need to do my work.

What is most valuable?

We're very comfortable with the solution. Since we've been using the product for so long, we're very comfortable with its functionalities.

The solution is scalable.

The stability is good.

One thing that's nice with Office applications, Excel, PowerPoint,  is that  Microsoft and Esri, the manufacturer of ArcGIS, based in California, they have collaboration that provides ArcGIS tools, a mapping technology, within MS Office software.  You can easily drag maps into PowerPoint, for example, or use ArcGIS in Excel to put location context to information. You can immediately access ArcGIS while working within the environment of these tools provided that ArcGIS is on board as well. 

Office applications have been the dominant application for business. In the Philippines, most of the applications are in the MS Office suite. One would want to build skills on these tools as they are what is required and in use in organizations. Doing this increases qualification.

What needs improvement?

The only problem with 365 nowadays is that it expires. Unlike before, when it would not, nowadays, most of the different tools, most of the computer applications licenses, expires. Even outside of the GIS, Geographic Information System, nowadays in the past couple of years, most of our products also expires.

For how long have I used the solution?

We've been using the solution for four or five years or so. I've used it for a while. 

Buyer's Guide
Microsoft 365 Business
December 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. This based from our experiences in using it over the past three decades. It's very reliable. 

What do I think about the scalability of the solution?

In terms of the number of licenses, it is scalable. For example, if now you're using an Office application for five users, then you have the option to increase the number of licenses, to ten or 20 or more. It goes as big as you need it to. 

How are customer service and support?

I've never directly dealt with Microsoft technical support. We have an internal ITP for that, which provides us with support. Therefore, I can't speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

Before Office 365, we used Microsoft products for a very long time. There's no problem with anything. From the old Office applications to 365, we have had Microsoft in our business for a very long time already.

What other advice do I have?

We are an end-user as well as a partner. We had a partnership before as a developer. 

I'd rate the solution at an eight out of ten. We're pretty happy with its capabilities. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1643298 - PeerSpot reviewer
Quality and Regulatory Affairs Manager at a non-profit with 1-10 employees
Real User
User friendly, compatible most devices, and easy to use
Pros and Cons
  • "Microsoft 365 Business is user-friendly, easy to use, compatible with different devices, such as laptops and phones, and helps me get my job done."
  • "We are in a medical device space and most of the time we use Microsoft Excel for tracking a lot of information. In certain specific industries, such as aerospace and medical, from the FDA or other regulatory points of view, the solution has to be validated. It would be great if that validation document is provided by Microsoft 365 Business."

What is our primary use case?

We use Microsoft 365 Business at my company for many uses, such as document management.

What is most valuable?

Microsoft 365 Business is user-friendly, easy to use, compatible with different devices, such as laptops and phones, and helps me get my job done.

What needs improvement?

We are in a medical device space and most of the time we use Microsoft Excel for tracking a lot of information. In certain specific industries, such as aerospace and medical, from the FDA or other regulatory points of view, the solution has to be validated. It would be great if that validation document is provided by Microsoft 365 Business.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately four years.

What do I think about the stability of the solution?

There are times when I have many documents open and then Microsoft 365 Business crashes. However, I do not think it is a Microsoft issue, it is because too many things are operating at the same time.

What other advice do I have?

I rate Microsoft 365 Business a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
December 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Top 5
A stable, scalable and easily installable solution, with good collaboration abilities
Pros and Cons
  • "My favorite feature is the collaboration."
  • "Windows should be included with the solution since Microsoft is heading towards an SaaS-, cloud-based model."

What is our primary use case?

The solution is usefull for productivity, document editing and sharing, presentation of PowerPoints, spreadsheets, SharePoint threads and emails.

What is most valuable?

My favorite feature is the collaboration.

What needs improvement?

Windows should be included with the solution since Microsoft is heading towards an SaaS-, cloud-based model. It should include Microsoft Windows operating system. If I am going to buy Office suite, I should also get the operating system for this purpose rather than having to worry about purchasing a Windows license and a separate one for Office 365. 

For how long have I used the solution?

I have been using Microsoft 365 Business for about five years now.

What do I think about the stability of the solution?

The solution is definitely stable. I like the fact that one can use Office on the browser.

What do I think about the scalability of the solution?

I believe the solution to be scalable, as it is cloud-based.

How are customer service and technical support?

I never had to open a case with technical support. 

Which solution did I use previously and why did I switch?

I did not use other solutions prior to Microsoft 365 Business. 

How was the initial setup?

The solution is pretty easy to install, although this depends, as there are a lot of products. If one is talking about the entire Office suite, it could take about 40 minutes, although this  varies with a person's laptop.

What about the implementation team?

Installation can be done by oneself. Anyone can install Office. 

What's my experience with pricing, setup cost, and licensing?

The price in general could be cheaper. Being overpriced is what is to be expected from Microsoft.

I believe the subscription to be monthly. 

What other advice do I have?

While the software can be installed on-premises, the solution is cloud based. 

The whole company makes use of the solution. It's on a global level, as the company is international. I would approximate there are 200 users using it in our company.

The product is known. As such, while I would not recommend it per se, I would do so for those who have familiarity with the Microsoft Office ecosystem. It's what they know. 

Microsoft 365 Bus is great when it comes to productivity and I rate it as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1410804 - PeerSpot reviewer
SAP Architecture Manager at a consultancy with 11-50 employees
Real User
Great load utilization tool and no need for an in-house IT team
Pros and Cons
  • "Offers a great load utilization tool."
  • "The Teams feature doesn't allow for sharing location which Office 365 had."

What is our primary use case?

Microsoft 365 has so many features that we're using including Teams and Sharepoint, as well as some items and plugins as part of Office 365 applications. We are customers of Microsoft and I'm an SAP architecture manager in analytics. 

What is most valuable?

I really like the load utilization tool in the laptop and that everything is in the cloud. It provides data security and mobile access. There is no need to have infrastructure in the office or an in-house IT team which is great. I like having access to the SharePoint platform. 

What needs improvement?

Unfortunately the Teams feature doesn't allow for sharing your location which Office 365 previously had. It's important for us to be able to share that information with other team members. I'd also like to see more storage because currently OneDrive gives 1 TB of space and we'd like more of that. 

For how long have I used the solution?

I've been using this solution for over six years. 

How are customer service and technical support?

Technical support instantly respond to me although it depends on the time difference. I think they are good, we haven't had any problems. 

How was the initial setup?

The initial setup takes less than 30 minutes. Anybody can do it although we had an admin person deploy for us. We currently have about 15 users in the company. 

What's my experience with pricing, setup cost, and licensing?

We pay a monthly subscription for the solution.

What other advice do I have?

I rate this product a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at global trading
Real User
User friendly, highly scalable, and reliable
Pros and Cons
  • "Since most of our employees are familiar with Microsoft solutions Microsoft 365 Business is very easy to use for everyone."
  • "In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions."

What is our primary use case?

The main use for this solution is for internal business conduct.

What is most valuable?

Since most of our employees are familiar with Microsoft solutions Microsoft 365 Business is very easy to use for everyone.

What needs improvement?

In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

It is a very scalable solution because we use it with Microsoft OneDrive for cloud archiving files and Microsoft Exchange for our employee emails.

We have 10 people in my organization that use this solution.

What's my experience with pricing, setup cost, and licensing?

We purchase annual licenses for this solution.

What other advice do I have?

I recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yogesh (Datamotive) - PeerSpot reviewer
Founder at a tech company with 11-50 employees
Real User
Easy to use, reliable, and scalable
Pros and Cons
  • "The solution has been easy to use and is very user-friendly."

    What is our primary use case?

    We are using the solution for email and communication channels.

    What is most valuable?

    The solution has been easy to use and is very user-friendly.

    For how long have I used the solution?

    I have been using the solution for approximately one year.

    What do I think about the stability of the solution?

    The solution has been stable in my experience.

    What do I think about the scalability of the solution?

    The scalability of the solution is good. There were 200 users using the solution in my company.

    How was the initial setup?

    The installation is straighforward.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is costly but it is fair for what is offered. I have found that the billing model can definitely be improved. Currently, it is not very transparent. It is a big problem, especially in cloud-based models. 

    What other advice do I have?

    We plan to continue using the solution in the future and I recommend it to others.

    I rate Microsoft 365 Business an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1506144 - PeerSpot reviewer
    IT Infra Head at a consumer goods company with 1,001-5,000 employees
    Real User
    Can be used to work offline and is stable, scalable, and easy to use
    Pros and Cons
    • "Most people are very used to working with Microsoft Office, and we can work offline as well."
    • "The cost is a bit high."

    What is our primary use case?

    It is very useful for people who are using multiple platforms and databases. If they are working on a data sheet, the usual data sheet, then they feel comfortable with the Office 365 sheet.

    What is most valuable?

    First, most people are very used to working with Microsoft Office.

    Second, we can work offline as well.

    Third, staff from the accounting side or those working on huge data feel comfortable with Microsoft 365 Business.

    What needs improvement?

    It could be cheaper; because we have multiple users, so the cost is on the higher side.

    For how long have I used the solution?

    I've been using it for a couple of years.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    Microsoft 365 Business is scalable. We currently have around 150 users.

    How are customer service and technical support?

    Technical support has been good. We haven't had any problems.

    How was the initial setup?

    The installation is straightforward and took about five minutes.

    What's my experience with pricing, setup cost, and licensing?

    The cost is on the high end. We have a yearly license at present.

    Which other solutions did I evaluate?

    We evaluated the G Suite.

    What other advice do I have?

    From a product perspective, I would rate Microsoft 365 Business at ten on a scale from one to ten.

    Cost wise, it is a bit higher than the cost for the G Suite.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1387002 - PeerSpot reviewer
    Product Manager at a tech services company with 1,001-5,000 employees
    MSP
    Good productivity, a nice set of Microsoft applications on offer, and easily accessible online
    Pros and Cons
    • "I like the fact that everything is online. It makes the solution very accessible."
    • "I thought that Skype was a part of the product's offering, however, it's my understanding that that is not the case."

    What is our primary use case?

    We primarily use the solution due to the fact that we use Microsoft. We use the various applications on the solution. We use it for our business.

    What is most valuable?

    The storage aspect of the solution is very useful for us.

    I like that all the Microsoft applications, for the most part, are a part of it - including the Microsoft Office suite of applications. Our email is also included in it. Teams may also be a part of the solution - or it might be a part of Office 360. I'm not 100% certain. Either way, it has a huge umbrella of applications under it. The solution offers close integration with each and every Microsoft product. It's important. 

    The productivity of the solution is very good due to the fact that so many applications are all in one place and integrated together.

    I like the fact that everything is online. It makes the solution very accessible.

    What needs improvement?

    I thought that Skype was a part of the product's offering, however, it's my understanding that that is not the case.

    The Teams product in itself needs to be improved. It's not as robust as other communication tools, such as Zoom. It's unstable and it crashes often. It's been an issue throughout lockdown. They seem to have made updates on the product and yet it hasn't really improved too much.

    For how long have I used the solution?

    I've been using the solution for between six months and a year or so at this point. It hasn't been that long.

    What do I think about the stability of the solution?

    The solution is reasonably stable, aside from the Teams aspect of the solution. That part is unstable. It crashes when you use it. It's not as stable as Zoom, for example.

    What do I think about the scalability of the solution?

    The scalability of Teams is limited. If you add too many people, it will crash. If you're doing a presentation and communicating with a group of people, it tends to fail. I need to send my presentations ahead of time so that I don't compromise on my delivery during a session.

    Overall, the solution is used company-wide. I'm not sure how many people are on it at any given time.

    How are customer service and technical support?

    I haven't dealt directly with technical support. I can't speak to how knowledgeable or responsive they are.

    We have our own internal technical support team. If I need help, I would be directed to them specifically. The issues I've dealt with have all been handled internally.

    Which solution did I use previously and why did I switch?

    We previously used WebEx.

    How was the initial setup?

    I did not directly deal with the initial implementation. Someone handled the setup for me. I can't speak to how easy or difficult the process is or how quickly the deployment happens.

    What's my experience with pricing, setup cost, and licensing?

    We pay a license fee in order to have this solution, however, that is handled by corporate. I don't know how many licenses we have on hand or how much we pay to Microsoft.

    What other advice do I have?

    I'm a customer and end-user.

    I'm not sure which version of the solution we're using. I don't know the version number.

    I presume that we intend to continue to use the solution going forward.

    I'd rate the solution at an eight out of ten. If the Microsoft Teams portion was more stable, I would rate it higher.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user