Microsoft 365 Business Reviews

The features that I like best with Microsoft 365 Business are that the files are available offline. When I start Confluence, when I'm on the go, let's say on the plane, I can still modify my files and then when I get to coverage they are synchronized with the cloud. That makes it really strong. Then of course there is the Office support. You need to buy Office products anyway these days and it's actually coming in a bundle.

In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good.

The same with some other tools which are actually being developed, then all of a sudden they are not as good. For example, OneNote. OneNote is a really good tool or used to be a good tool, but now nowadays, it is a bit like Confluence and other corporate tools. I cannot tag anybody. If I make a note in OneNote, I have to send them an email with the link otherwise nobody will actually check it.

There is room for improvement.

I have been using Microsoft 365 Business for about six years.

It is license-based. You can buy one license and you can buy 10 licenses and it still works very well, even if there is a new colleague coming on.

It literally takes 10 minutes to get a new license.

The initial setup is really easy.

The whole architecture is really simple. Since 365 offers these AD login, the globalized login, setting up Windows and Office 365 takes about half an hour. 

I'm actually using a Mac book now for the last two or three months, and that is not complicated either.

On a scale of one to ten, I would rate Microsoft 365 Business somewhere between seven or eight. Let's put it at an eight.

I would recommend Microsoft 365 Business. I would tell people that when they first set it up, I mean the very initial set up, not for the laptop but for the company's set up, they should be clever when choosing the name of the company inside the ecosystem because it seems that when our IT guys chose the name they made a mistake. After the company name they put the company's address, the previous address, and now it stays there forever. So the main SharePoint or the main link to the company's website, still has the company's old address in its name. That's actually stupid, but otherwise I would recommend it.

We primarily use the solution for email, collaboration, some business applications like Sharepoint, and the Exchange server.

For example, we have depended heavily on it for our remote work capability, we have worked 100% remotely since the Covid-19 pandemic hit.

The email on offer is very nice. It's very easy to use. We've enjoyed that aspect so far. It's very clearly laid out.

We can easily collaborate between users with. We can share and work on documents, for example. 

The solution has the capabilities to help me organize my week.

The product is very proactive. They know there are issues before we report them and they alert us to the fact that they are working to fix things.

For the most part, the solution is very user-friendly.

The initial setup is extremely straightforward.

Microsoft is having some issues now and therefore it may not be the best time to evaluate them. However, they acknowledge that they have the issues. They are working to fix things.

The stability is a real issue right now. It's something that they need to fix.

It's a bit complex in itself when you get into items such as security or compliance. That said, if you're knowledgeable it's no trouble. We are excited to see the end result after the various roll outs that MS is currently carrying on.

I've been using the solution for years. It's been a long time. I have quite a bit of experience with the product.

The stability is not so good. It's an aspect of the solution we really don't like. They need to work on this. There is some stability, however, there are some issues with integrations. I am assuming that these recent stability issues stem from the various rollouts and integration activities that MS is carrying out to better improve the solution.

The solution scales easily. If you want to add people, you simply add them. However, that means you need to buy more licenses, so your cost will go up.

Support can be a bit better, however, they are quite good at being proactive. Usually, they know there is a problem before we do, and by the time we reach out they are working on a fix of some sort.

Some of their support is AI as well, which means that over time, as it learns, it will get better and more effective. Basically, it needs to be a bit more robust. It needs to be more flexible in terms of understanding what you're looking for. That will likely come /improve with time.

We did use Outlook and Exchange, however, the ease of managing a SaaS versus on-prem meant it was more scalable and it's easy to manage. We didn't have to bother with any back-end integration.

The initial setup is not complex at all. It was straightforward for our team. Basically, you log in online and download the software and everything is basically automatically set up so it's easy. You don't have to worry about complexities.

The deployment just takes a few minutes. It's very fast and easy. Of course, the download time depends on the speed of your internet.

We handled the process ourselves. We did not need the assistance of an integrator or consultant. It was all done in-house.

A bit of a tough one to calculate for MS365 but I would say that it is positive, very positive.

The licensing is flexible. You can pay yearly or monthly. It's up to you.

The overall cost is relative. There aren't a lot of other mainstream options, except for maybe Google Email.

Google Apps

We are using the latest version of the solution at this point. I cannot recall the exact version number, however. It may be the 2019 release.

Currently, we have about 30 people on our team.

We do plan to continue to use the solution going forward. We have no plans to change to something else.

I'd recommend this solution to other organizations. I would rate it at an 8 out of 10. The collaboration capabilities we have now are amazing. We really appreciate what it empowers us to achieve.

I am using Outlook, Word, and Excel. I am not using any of these tools or applications to the full extent of what they can do. I am only scratching the surface.

The integration between the applications is the most valuable. I can share things using my phone, computer, and OneDrive.

It is very stable and fast. It is also user-friendly and scalable.

It can have more integrations between the applications that are there within this product. In the newer version of Teams, there are some new features that allow you to share directly from Outlook, etc. It would be good if they continue to explore these types of integrations between applications.

I have been using this solution for three years.

It is stable, and it is highly used everywhere. I didn't stumble upon any bugs in the product.

It is scalable. In my company, we currently have only one user, but in my previous company, there were 30,000 users.

I never had to use their technical support.

Its installation is really straightforward for an end-user. It took 30 minutes to one hour. The duration depends on the type of package that you have, that is, whether you have the full package with Outlook, Excel, and the rest of the applications.

I installed it myself.

I would recommend this solution. I plan to keep using it.

I would rate Microsoft 365 Business a nine out of ten.

Our main uses for this product are PowerPoint Slides, Excel, and Word. There are the main business use cases. We also use Outlook, Skype for Business, and Teams.

All of the individual features and components are good, although the one that I like best is Microsoft Teams.

It is a collaborative platform, so you can do everything in one place.

In Microsoft Teams, there is a lot of opportunities to improve. For example, search capabilities should be improved. When performing a search within Teams, it should also search through Outlook, files, and the other areas of the system. This is something that is missing within the collaboration platform.

In the future, a dashboard should be included.

We have been using Microsoft 365 Business for almost two years.

So far, this product has been stable and we have not experienced any challenges.

We have more than 2,400 users and do not have plans to increase usage.

The technical support is pathetic.

The current deployment that we have was quite simple. However, we are planning to integrate it with Cisco, and once that is complete, we will know how complex it is.

This is an expensive product because it is subscription-based, which is always more expensive than a perpetual license.

My advice for anybody who is implementing Microsoft 365 Business is to have some in-house capability, as we do. This is the best way to engage with this product.

I would rate this solution a seven out of ten.

We are using Microsoft Office and Teams for collaboration purposes, Microsoft Teams specifically helps us during the COVID phase, increasing productivity for both remote work and onsite work.

We see a productivity increase and a better collaboration platform. Instead of booking a meeting room for discussion, we can just use Teams to meet. 

You can access Microsoft 365 Business from anywhere. You have full access to Office 365 or Outlook 365, and the support is there.

It's always updated because Microsoft does patching regularly.

It's easier to configure, and you don't have to worry about supporting the solution.

The price could be cheaper.

The technical support could be more knowledgeable.

We have been using it for two years.

We use the cloud-based solution.

It is stable.

It is scalable. We have more than 1000 users.

Technical support is okay, but they could be more knowledgeable.

We were using the on-premises version before the cloud solution.

We have a yearly license, and it could be cheaper.

On a scale from one to ten, I would rate Microsoft 365 Business at nine.

Myself and my colleagues have been using Microsoft 365 for our real-time communication (Teams), social networks, mailing, document processing and much more. 

My company has employee of almost 600 staff across regions.

Microsoft 365 Business has helped my organization get organized using email, calendar and contacts all perfectly synchronized with a real time collaboration.

It's strictly in the cloud, so the company doesn't need to invest in hardware to install their Active Directory. So I find that it's a cost-effective alternative. I see what's going on in Microsoft DevOps to be very intriguing. We have artificial intelligence and machine learning that can help us with everything, like how you respond to daily emails, collaboration, etc.

It will be nice if the constant/regular updates can be minimized  and I also notice that the application is highly resource intensive and needs to be checked. 

Microsoft also need to find a way to educate their customers on how best to utilize their paid apps because they hardly use up to 20% of the features. 

I've been exposed to the usage of Microsoft Office 365 (now Microsoft 365) Business as far back as 2012 in my former company. And the application suite has continued to improve from time to time with a lot of outstanding features releases. 

It's relative stable

Microsoft 365 Business is scalable

I give 365 Business an eight out of 10.

As the solution is cloud-based, we are using the latest version. 

The solution is very useful. We typically use it for Microsoft Outlook and Word. 

The solution is stable and easy to use. 

The solution could have better integration with other applications. 

I have been using Microsoft 365 Business for two years.

The solution is stable. 

I have never had occasion to contact tech support. 

The solution was easy to install. 

The installation process took around a half-an-hour.

One can handle the installation on his own. 

While I do not know the exact size of the technical team involved in the deployment and maintenance process, I believe it to consist of around five people. 

I cannot comment on the pricing, as I am not involved in it. 

I am happy with the product at the moment.

I believe there are 350 users making use of the solution at the moment. 

I would recommend the solution to others. 

I rate Microsoft 365 Business as a nine out of ten. 

It is easy to use.

The stability could be improved.

I have been using Microsoft 365 Business for approximately one year.

We are using the latest version.

Overall, Microsoft 365 Business is a stable product. It will occasionally hang, but this is extremely rare. It is also possible that it is a hardware issue.

Scalability is an area I have yet to explore.

This solution is used by thousands of people in our organization.

I have not contacted technical support. If I run into any issues, I contact our technical team

We are also using Lotus Notes, Gmail, and Windows 10 is our operating system.

We have been using Windows 10 for approximately six years. We use it to run our personal applications.

When I have any issues, I just have my tech team look at my laptop.

I would rate Windows 10 a seven out of ten.

I was not a part of the installation.

We had a technical team help and install it.

I don't pay any licensing fees.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a seven out of ten.