I use Microsoft 365 Business for office communications.
Executive Director Finance & Strategy at a consultancy with 51-200 employees
Scales well, is stable, feature-rich, and is easy to install
Pros and Cons
- "I like the flexibility of Microsoft 365 Business."
- "Pricing could always be cheaper."
What is our primary use case?
What is most valuable?
I like the flexibility of Microsoft 365 Business.
It integrates well.
I am happy with the features Microsoft 365 Business offers.
I am happy with this solution, I don't need anything more and it meets my requirements.
It's good.
For how long have I used the solution?
I have been using Microsoft 365 Business for two years.
We are using the latest version.
What do I think about the stability of the solution?
We have no issues with the stability of the Microsoft 365 Business.
Buyer's Guide
Microsoft 365 Business
November 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,562 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Microsoft 365 Business is a scalable product.
In our organization, we have 35 users who use this solution.
How was the initial setup?
The initial setup of Microsoft 365 Business is straightforward.
It only took one hour to complete the installation.
We have one manager to deploy and maintain this solution.
What about the implementation team?
I did not use the help of an integrator. I was able to complete the installation myself.
What's my experience with pricing, setup cost, and licensing?
Pricing could always be cheaper.
Our fees are paid monthly.
Which other solutions did I evaluate?
We did not evaluate any other solutions.
What other advice do I have?
I would recommend this solution for others who are interested in using it.
I would rate Microsoft 365 Business a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Administrator at Debre Markos University
High performance, simple to install, and easy to use
Pros and Cons
- "The most valuable features have been the performance and ease of use."
- "Microsoft 365 Business could improve by being more secure."
What is our primary use case?
Microsoft 365 Business can be used for many purposes. For example, Outlook for emails.
What is most valuable?
The most valuable features have been the performance and ease of use.
What needs improvement?
Microsoft 365 Business could improve by being more secure.
For how long have I used the solution?
I have been using Microsoft 365 Business for approximately three years.
What do I think about the scalability of the solution?
We have approximately 3,000 people using this solution.
How was the initial setup?
The solution is easy to install.
What's my experience with pricing, setup cost, and licensing?
There is a monthly subscription for the use of this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft 365 Business a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft 365 Business
November 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,562 professionals have used our research since 2012.
Head Cyber Security at a retailer with 10,001+ employees
Flexible, easy to use, and responsive technical support
Pros and Cons
- "The solution is easy to use and flexible."
- "The solution could improve by allowing more integration."
What is our primary use case?
We use Microsoft 365 Business mostly for email, collaboration, documents, and Teams.
What is most valuable?
The solution is easy to use and flexible.
What needs improvement?
The solution could improve by allowing more integration.
For how long have I used the solution?
I have been using Microsoft 365 Business for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found Microsoft 365 Business to be scalable.
We have approximately 5,000 users using this solution.
How are customer service and technical support?
I have used technical support and my experience was good, they were very responsive.
How was the initial setup?
The solution is on the cloud making the installation simple.
What about the implementation team?
We have outsourced the maintenance and management of the solution.
What other advice do I have?
I rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Delivery Head IT & IS at a non-tech company with 10,001+ employees
A very stable and flexible solution
Pros and Cons
- "The best feature of the solution is its flexibility."
- "I feel that the user interface can be better when it comes to file sharing."
What is our primary use case?
We always use the latest version.
The solution helps us to manage our business better and to connect with our teams. Nowadays, everybody's working from home and it provides us the ability to stay connected and to continue with our work.
What is most valuable?
The best feature of the solution is its flexibility.
What needs improvement?
I feel that the user interface can be better when it comes to file sharing. At times, it is too clumsy, especially when there is a need to go to the team channel.
The user interface in respect of access and the channels can also be improved.
For how long have I used the solution?
I have been using Microsoft 365 Business for one year.
What do I think about the stability of the solution?
The solution is very stable.
How are customer service and technical support?
I have not had experience with technical support.
How was the initial setup?
I cannot comment on the installation as we have not handled it.
What's my experience with pricing, setup cost, and licensing?
The implementation is company-wide and is already very flexible price-wise.
There is a yearly licensing cost.
What other advice do I have?
The solution is cloud based.
It has around 15,000 users.
I would recommend this solution to others.
I rate Microsoft 365 Business as a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Competency and Solution Head at LearningMate
A stable and scalable office solution with a useful collaboration feature
Pros and Cons
- "I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes."
- "It would be better if they offered more integrations to integrate with other platforms. It should also allow the content to be accessed over the LTI."
What is our primary use case?
We use it to collaborate on documents and for modification.
What is most valuable?
I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes.
What needs improvement?
It would be better if they offered more integrations to integrate with other platforms. It should also allow the content to be accessed over the LTI.
For how long have I used the solution?
I have been using Microsoft 365 Business for about two years.
What do I think about the stability of the solution?
Microsoft 365 Business is a stable solution.
What do I think about the scalability of the solution?
Microsoft 365 Business is a scalable solution.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
We pay annually for the license.
What other advice do I have?
I would recommend this solution to new users.
On a scale from one to ten, I would give Microsoft 365 Business a ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Ops Delivery Manager at a tech services company with 10,001+ employees
Easy to set up, and good communication tools promote collaboration between employees
Pros and Cons
- "The features that we find good and what we use the most are Outlook and Teams."
- "The dashboard can be made more user-friendly."
What is our primary use case?
We mainly use this solution for email, but other services that we use are Teams, Yammer, SharePoint, and others. I used it in my own company, and I also use it with my clients.
How has it helped my organization?
Using the tools provided by Microsoft 365 Business has made the people in our company more collaborative. We are able to better keep in touch with each other using email, Microsoft Teams calls, chats, as well as Yammer.
What is most valuable?
The features that we find good and what we use the most are Outlook and Teams.
What needs improvement?
The dashboard can be made more user-friendly.
For how long have I used the solution?
I have been working with Microsoft 365 Business for more than five years.
What do I think about the stability of the solution?
The stability is pretty good. We have not had any issues specific to it.
What do I think about the scalability of the solution?
Scalability has not been an issue for us. We had bought enough for our requirements and also planned for future needs, so we have not had to scale very much.
In my company, we have between 500 and 1,000 people. The client that I work for has a user base of between 4,000 and 5,000 people.
How was the initial setup?
The initial setup was easy.
What other advice do I have?
In summary, this is a good product and overall, it has been pretty good.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
General Manager at a marketing services firm with 1-10 employees
User-friendly with a simple setup and good stability
Pros and Cons
- "The solution has pretty good security baked in."
- "It would be ideal if the solution offered a free version. Currently, there are only paid options available."
What is our primary use case?
We use the solution throughout the company for business purposes. We use a variety of its applications.
What is most valuable?
The solution is very stable. The performance, overall, is quite good.
The scalability, overall, has been very good.
We have found Microsoft 365 Business to be very user-friendly. It's easy to navigate.
The initial setup is simple and straightforward. It's not too hard to set it up yourself.
Overall the product meets our needs.
The solution has pretty good security baked in.
Microsoft has pretty good technical support on offer. They are helpful.
What needs improvement?
Overall, I can't recall feeling any features were missing. The solution meets our needs. There isn't anything that is lacking.
It would be ideal if the solution offered a free version. Currently, there are only paid options available.
For how long have I used the solution?
I've been using the solution for about three years at this point. It's been almost that long at least.
What do I think about the stability of the solution?
The product is reliable. It offers good performance. We've found it to be quite stable. It doesn't have bugs or glitches. It doesn't crash or freeze at all. It's great.
What do I think about the scalability of the solution?
We have found that Microsoft 365 Business scales very well. If a company needs to expand it, it can do so easily.
Currently, we have about 50 people on the solution.
We do plan to continue to use the solution. We have not plans to change.
How are customer service and technical support?
Technical support has been very good. They are knowledgeable and responsive. We have been satisfied with the level of service we receive.
Which solution did I use previously and why did I switch?
We did not previously use another solution. We've always only used Microsoft 365 Business.
How was the initial setup?
The initial setup was not complex. It was very straightforward. Due to its relative ease of use, the initial setup was easy. A company shouldn't have any issues with it.
While I cannot recall the exact amount of time it took to deploy the solution, I can say that it was very fast. It doesn't take long.
The maintenance is pretty basic. You don't need a large amount of staff to watch over it.
What about the implementation team?
I handled the implementation myself. I did not need the assistance of an integrator or consultant. It's easy to do on your own.
What's my experience with pricing, setup cost, and licensing?
We pay a licensing fee. I can't say if it is expensive or not as I've never looked at other products to compare services and pricing.
Which other solutions did I evaluate?
We've never compared the solution to another product.
What other advice do I have?
We are using the latest version of the solution. I'm not sure of the exact version number.
I would rate the solution at a nine out of ten. So far, it's met our needs. I have no complaints. I'm very happy with it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Administrator at Citystars Properties
Usable, available, and you can connect to it from anywhere
Pros and Cons
- "It has file storage, file sharing, a provisioning box, and a SharePoint profile for each user."
- "Updates to the SQL server with better features are needed to compete with Oracle Database."
What is our primary use case?
I decided to go with Microsoft 365 Business to be compatible with my friend's server.
What is most valuable?
This solution has everything.
It has file storage, file sharing, a provisioning box, and a SharePoint profile for each user.
It's useable, available, and you can connect to it from anywhere.
Also, I have storage and I can access my email.
What needs improvement?
The Team Exchange online needs improvement.
Updates to the SQL server with better features are needed to compete with Oracle Database.
In the next release, I would like to see more with endpoint security and with firewall security. Many other vendors are better than Microsoft in this field.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This solution is scalable.
We have approximately six hundred users working daily.
How are customer service and technical support?
I have created tickets with the Microsoft technical team. They were good and I like the support.
How was the initial setup?
The initial setup is easy and straightforward.
It took ten working days to deploy, test, implement, and to see the effects before applying it to our users.
What about the implementation team?
I had a consultant integrator helping me with the implementation. We worked together.
What other advice do I have?
My advice to others about this solution is to go ahead with no fear.
I would recommend this solution.
I would rate this solution and eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
Popular Comparisons
Windows Autopilot
Quest KACE Cloud
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is the best way to ensure data loss prevention with Microsoft 365?
- What are the best-practices for migrating to Microsoft 365?
- VMware AirWatch vs SOTI MobiControl: What are the Main Differences?
- Parallels 2X MDM end of life - need a replacement - possibly also track transportation vehicles
- When evaluating Mobile Device Management, what aspect do you think is the most important to look for?
- How to be GDPR compliant on mobile devices and how to avoid private backup?
- Do we need Jamf MDM?
- Why is Mobile Device Management (MDM) important for companies?