Microsoft 365 Business Reviews

I use a variety of different applications within the solution. For example, I use Outlook, Teams, and SharePoint.

The solution is really very easy to use. You don't need any real training to know how to use it. It's intuitive and what you don't know, you can search everything yourself.

If you have a little bit of experience in older versions, you can easily catch up. The user interface is great.

The initial setup is easy to implement and deploy.

The pricing seems to be reasonable. 

There are a lot of modules, for example, between Teams and SharePoint, that could be more transparent. Many users aren't too sure of the difference between many Microsoft tools or how to use them together. 

While the many tools on offer come as one package, the manager who deployed everything doesn't really know the differences or how to use each individual app correctly. This requires an internet search for demos that can lay out how best to use, for example, Sharepoint, or Teams. 

There needs to be more documentation to make the usage clear. We need more transparency on things like in which conditions we can use Teams and how we can connect that app with Sharepoint, and things like that.

It's difficult, sometimes, when we deal with other teams or organizations that aren't using Microsoft Teams. When they don't have the same systems, it makes it difficult to communicate with everyone.

I started using the solution six years ago. I've used it for a while. That said, my most recent company, deployed the solution two years ago.

We have about 9,000 users on the solution currently.

I cannot speak to how helpful or responsive Microsoft technical support is. I don't deal with them directly. We have support within our company that is dedicated to problem-solving. When we have any problems, we have communication lines within our company. I don't know how they communicate with Microsoft when they need to.

We didn't previously use a different solution. We've always used Microsoft.

The solution is pretty easy to install. We have an operations team that can handle it. My understanding is that the actual implementation and deployment did not take very long at all.

We were able to handle it via our own internal teams. We didn't need an integrator or consultant. 

I can't speak to the exact cost of the solution, however, the pricing seems to be fine.

We're customers and end-users.

I'd rate the solution at a seven out of ten.

I would recommend the solution to other users and organizations. We've been pretty happy with its capabilities. 

We are using it for all products inside this package, such as online SharePoint, Microsoft Outlook, Excel, and Word. 

I like everything. For me, this is a perfect product. It is rich in terms of features, and new functionalities are available very often.

It is super straightforward to install, and their technical support is the best that I've ever seen.

It could be cheaper, but I don't know if this is possible.

I have been using this solution for four years.

It is stable.

It is scalable. We have around 70 users. In one company, we have around 20 users, and in another company, we have around 50 users. We will keep using this solution.

Their technical support is very good. It is the best I've ever seen. I have not received such a level of support for any product that I have used in the past. Their response time is less than half an hour after the first call. Sometimes, I have received a call back in 10 minutes. Their knowledge and support are at a high-level.

Its installation is super straightforward. The deployment duration depends on the number of users.

I installed it myself.

It could be cheaper. Its licensing is on a yearly basis.

We didn't evaluate other solutions.

I would definitely recommend this solution to others. I would rate Microsoft 365 Business an eight out of ten.

I am in charge of the collaboration piece of this. We use 365 Business as a whole. We use almost all the tools.

It is easy to deploy and do the settings. It has also been stable. 

Their technical support could be faster. The admin portal, report generation, and other things could also be much simpler. We can't do columns adjustment at this time.

The desktop app of Teams had lots of issues recently. The web version worked fine. We had to do a lot of things in terms of infrastructure and networking. It could have been better. It is quite new, so we got to bear and go with that, and then we'll see.

I have been using this solution for less than a year.

It has been stable so far.

We have about 4,000 users.

They are doing a great job. We go and create a ticket, and then someone responds. If required, we are also able to escalate stuff, but their support is not that fast. It should be faster.

It is easy to deploy and do the settings.

Our infrastructure team is responsible for its upgrade and maintenance. 

I would recommend this solution, but it depends on the user base and company. We are a government organization, and it works for us. I would recommend it for other government organizations. Our county and other counties are using this solution.

I would rate Microsoft 365 Business an eight out of ten.

Our main uses for this product are PowerPoint Slides, Excel, and Word. There are the main business use cases. We also use Outlook, Skype for Business, and Teams.

All of the individual features and components are good, although the one that I like best is Microsoft Teams.

It is a collaborative platform, so you can do everything in one place.

In Microsoft Teams, there is a lot of opportunities to improve. For example, search capabilities should be improved. When performing a search within Teams, it should also search through Outlook, files, and the other areas of the system. This is something that is missing within the collaboration platform.

In the future, a dashboard should be included.

We have been using Microsoft 365 Business for almost two years.

So far, this product has been stable and we have not experienced any challenges.

We have more than 2,400 users and do not have plans to increase usage.

The technical support is pathetic.

The current deployment that we have was quite simple. However, we are planning to integrate it with Cisco, and once that is complete, we will know how complex it is.

This is an expensive product because it is subscription-based, which is always more expensive than a perpetual license.

My advice for anybody who is implementing Microsoft 365 Business is to have some in-house capability, as we do. This is the best way to engage with this product.

I would rate this solution a seven out of ten.

Microsoft 365 Business's most important feature is mobility. I have the application on my system and many other devices.

The program's UI could be faster. Additionally, more customization and cheaper pricing would be good.

I have used the latest version of Microsoft 365 Business for over three years.

I rate the stability of the program a nine out of ten.

I rate the scalability of the program an eight out of ten. There are approximately 100 users in our organization.

Previously, we used Google Workspace but switched to Microsoft 365 Business because our users were more comfortable with the program.

The initial setup was straightforward. I rate the process a ten out of ten. It is deployed on-premises and on the cloud in our organization. The deployment process took around three months. We required two people for the implementation.

I rate the pricing of the program a seven out of ten.

I rate Microsoft 365 Business an eight out of ten.

I appreciate how everything is totally integrated. I can switch from Excel and Word to PowerPoint or Outlook. Outlook and the Calendar are completely integrated as well. It used to have Skype, however, now we have Teams, which integrates nicely with everything. We can check our meetings and have everything set up right in our calendar. It's all very convenient in terms of being able to access and use it. 

The OneDrive is very good. Since the pandemic hit us, it has helped a lot with the need to work remotely. We can share live files, work on the same document, we can live chat, and even create multiple channels within Teams where the files can be shared and worked on by specific users. That's quite helpful.

The pricing is competitive.

One thing we did not like, about Excel particularly, is that it hangs a lot. It hangs a lot compared to Google Sheets.

I've been using the solution for close to three years. 

The solution is mostly stable. That said, Excel is very slow whenever the data is quite large compared to what we use. With small data, it works fine. With a small set of records, it's not a problem. However, whenever the records are a large number - even if it's 5000 - then it hangs a lot. 

I never faced such challenges that I had to reach out to technical support. Sometimes when there are small challenges, I just Google the issue and resolve it myself. Otherwise, I've never felt a need to connect with the support team.

I also am familiar with Google apps, such as Google Sheets, and the whole G-Suite for business.

The prices are very competitive.

I'm a customer and an end-user.

I'd rate the solution at an eight out of ten. For the most part, it works perfectly fine for me. 

I'd recommend basic usage to other customers. Compared to other individual collaboration apps such as Zoom Meetings or Cisco WebEx, it's more complete. 365 as a whole suite is definitely better as you've got all the office requirements solved by one software solution. I'll definitely recommend Microsoft Office to others.

We use Microsoft Business 365 for team document solutions, like SharePoint. There are about 1,000 employees in my company, but I'm not sure if everyone uses it.

I would like to see more integration in the next release.

Microsoft Business 365 is quite stable.

I rate Business 365 seven out of 10.

We primarily use the product for a variety of work processes. I use it for my daily communication. We use the chat functionality, doing video calls, and other Microsoft-related things. 

It is a stable solution so far.

The solution is scalable.

The solution has a lot of great useful features for communication.

The solution could be more streamlined. The enterprise version should only contain enterprise features and not other items that aren't business-related items. 

I've used the solution for a few years. I've used the solution for as long as I've worked with the company I'm at now. It's been a while. 

We have found the solution to be stable. There are no bugs or glitches. The performance is good. We don't worry about it crashing or freezing.

The solution has been scalable so far. We have no problems expanding it.

I'm not sure how many actual users are in our organization.

I haven't contacted technical support. I cannot speak to how helpful or responsive they are. 

I was not personally involved in the setup process. I cannot speak to how easy or difficult the implementation would have been. I am unsure of if it was difficult, or easy, for example.

I have not handled anything related to costs. 

I don't handle the licensing aspect of the solution. Therefore, I cannot speak to how much the company pays in order to use the product.

My understanding is that we are using the cloud deployment model, or maybe a hybrid. Some parts are cloud, some parts are local.

We're using the latest version of the solution at this time. However, I cannot speak to the exact version number. 

I'd rate the solution at an eight out of ten. We have been happy with how it works in general.

I would recommend this solution to other users and companies.