This solution is used for business. You can type letters and spreadsheets, you also use it for emails using Outlook.
Forensic Technology Manager at a financial services firm with 5,001-10,000 employees
Cloud-based, feature-rich, and stable
Pros and Cons
- "I like the ease of use."
- "They need more tutorial training about using the advanced features."
What is our primary use case?
What is most valuable?
I like the ease of use.
It's very stable and feature-rich. I can't see that it needs a lot of development.
What needs improvement?
They need more tutorial training about using the advanced features. It would be helpful.
For how long have I used the solution?
I have been using Microsoft 365 Business for six months.
We are using the latest version.
Buyer's Guide
Microsoft 365 Business
December 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
This is an area that I have not explored, but it seems to be scalable.
We have between 100 and 200 users who are using this solution.
We plan to continue using this solution.
How are customer service and support?
We have not contacted technical support. We have not needed technical support.
Which solution did I use previously and why did I switch?
We had not used any other solution previously.
How was the initial setup?
There is no installation, it's on the cloud.
What's my experience with pricing, setup cost, and licensing?
The license is billed on a yearly basis.
I am not aware of the cost, but it is definitely not cheap.
What other advice do I have?
It's come a long way in terms of evolution.
I would rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Account Manager at a tech services company with 11-50 employees
Easy to integrate, problem-free, and widely used across companies
Pros and Cons
- "The integration with all of the combinations of tools has been problem-free so far."
- "The solution could be a bit more mobile-friendly."
What is most valuable?
The integration has been easy. The integration with all of the combinations of tools has been problem-free so far.
It's a pretty ubiquitous product. Most companies use it for many tasks within their organization.
What needs improvement?
The solution could be a bit more mobile-friendly. It's easier to use on a desktop or laptop. It's a bit different on the phone.
The applications could be more user-friendly for end-users - and this is especially true for the mobile version as everyone is doing everything on their phone these days. If there's something urgent, if you're on a vacation or something, you have to send an emergent presentation, an important proposal, something like that, you tend to use your phone. That's why they have to improve the licensing regarding mobile apps.
For how long have I used the solution?
We've used the solution since the company started, which is 2014. It's been seven or so years now.
What do I think about the scalability of the solution?
We have about 100 users on the solution. We're still a small to mid-size organization.
We use it across all departments, including marketing, HR, and finance. The C-level sales department also uses it a lot. We have a technical team and the pre-sales team as our job functions or our scope involves implementation for customers. We provide and implement new solutions, et cetera.
Which solution did I use previously and why did I switch?
We also are a Microsoft partner. We started with Microsoft 365 first. We didn't use Gmail or any other solutions for security reasons. We've been using Microsoft 365 since the beginning.
What other advice do I have?
We are users and we are also Microsoft partners. We're resellers.
I'm not sure which version we're using at the moment. Our technical team would track that level of detail. Likely, it's the latest update. It depends on our work rotation. We have to do the batching and we have to download all the new batches for security reasons as we have infrastructure and architecture that concerns our customers. That's why we're used to updating all of our applications and handling batching from the security layers. We use a cloud deployment.
For most companies, it's the core of their business. That's why I would rate it at a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft 365 Business
December 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Board Member at Iota Bilgi Teknolojileri A.Åž.
User-friendly, scalable, stable, and simple to set up
Pros and Cons
- "It's easy to use."
- "The price could always be better. I live in Turkey, our economy is not very good."
What is our primary use case?
I use Microsoft 365 Business for office products.
What is most valuable?
I like Microsoft 365 Business it's very good.
It's easy to use.
For how long have I used the solution?
I have been using Microsoft 365 Business for a few years.
We are using the latest version.
What do I think about the stability of the solution?
Microsoft 365 Business is stable.
What do I think about the scalability of the solution?
Microsoft 365 Business is a scalable product.
We have two users in our organization who are using this solution.
How are customer service and technical support?
We have not contacted technical support. We have never needed it.
Which solution did I use previously and why did I switch?
I am familiar with OpenOffice, but it has compatibility issues with files. We prefer Microsoft Office products
How was the initial setup?
It is very easy to install Microsoft 365 Business.
What's my experience with pricing, setup cost, and licensing?
The price could always be better. I live in Turkey, our economy is not very good.
Licensing fees are paid on a yearly basis.
What other advice do I have?
Yes, I would recommend this solution to others who are interested in using it.
I would rate Microsoft 365 Business a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Administrator at Debre Markos University
High performance, simple to install, and easy to use
Pros and Cons
- "The most valuable features have been the performance and ease of use."
- "Microsoft 365 Business could improve by being more secure."
What is our primary use case?
Microsoft 365 Business can be used for many purposes. For example, Outlook for emails.
What is most valuable?
The most valuable features have been the performance and ease of use.
What needs improvement?
Microsoft 365 Business could improve by being more secure.
For how long have I used the solution?
I have been using Microsoft 365 Business for approximately three years.
What do I think about the scalability of the solution?
We have approximately 3,000 people using this solution.
How was the initial setup?
The solution is easy to install.
What's my experience with pricing, setup cost, and licensing?
There is a monthly subscription for the use of this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft 365 Business a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Global Head - Datacenters, Cloud and IT Core Services at a logistics company with 10,001+ employees
Secure, user-friendly, stable, and has good support
Pros and Cons
- "It is easy to use."
- "From my experience, I would like to have a very clear way to distinguish between the billing plans and what is offered for the corporation and for personal usage."
What is our primary use case?
I use Microsoft 365 business for email. We use Outlook.
What is most valuable?
I have not had any issues when using Microsoft 365 Business.
I am very comfortable using this solution.
It is easy to use.
I have not been faced with any security issues. The security has been good.
The features work well.
It is user-friendly.
What needs improvement?
From my experience, I would like to have a very clear way to distinguish between the billing plans and what is offered for the corporation and for personal usage.
For how long have I used the solution?
I have been using Microsoft 365 Business for a few months.
We are using the latest version.
What do I think about the stability of the solution?
There are no issues with the stability of this solution.
What do I think about the scalability of the solution?
It's a scalable product.
How are customer service and technical support?
Technical support is fantastic.
How was the initial setup?
It was already installed. I was not involved in the installation.
What's my experience with pricing, setup cost, and licensing?
I am not aware of the pricing.
What other advice do I have?
I would recommend this solution to others.
I would rate Microsoft 365 Business a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Cyber Security at a retailer with 10,001+ employees
Flexible, easy to use, and responsive technical support
Pros and Cons
- "The solution is easy to use and flexible."
- "The solution could improve by allowing more integration."
What is our primary use case?
We use Microsoft 365 Business mostly for email, collaboration, documents, and Teams.
What is most valuable?
The solution is easy to use and flexible.
What needs improvement?
The solution could improve by allowing more integration.
For how long have I used the solution?
I have been using Microsoft 365 Business for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found Microsoft 365 Business to be scalable.
We have approximately 5,000 users using this solution.
How are customer service and technical support?
I have used technical support and my experience was good, they were very responsive.
How was the initial setup?
The solution is on the cloud making the installation simple.
What about the implementation team?
We have outsourced the maintenance and management of the solution.
What other advice do I have?
I rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Delivery Head IT & IS at a non-tech company with 10,001+ employees
A very stable and flexible solution
Pros and Cons
- "The best feature of the solution is its flexibility."
- "I feel that the user interface can be better when it comes to file sharing."
What is our primary use case?
We always use the latest version.
The solution helps us to manage our business better and to connect with our teams. Nowadays, everybody's working from home and it provides us the ability to stay connected and to continue with our work.
What is most valuable?
The best feature of the solution is its flexibility.
What needs improvement?
I feel that the user interface can be better when it comes to file sharing. At times, it is too clumsy, especially when there is a need to go to the team channel.
The user interface in respect of access and the channels can also be improved.
For how long have I used the solution?
I have been using Microsoft 365 Business for one year.
What do I think about the stability of the solution?
The solution is very stable.
How are customer service and technical support?
I have not had experience with technical support.
How was the initial setup?
I cannot comment on the installation as we have not handled it.
What's my experience with pricing, setup cost, and licensing?
The implementation is company-wide and is already very flexible price-wise.
There is a yearly licensing cost.
What other advice do I have?
The solution is cloud based.
It has around 15,000 users.
I would recommend this solution to others.
I rate Microsoft 365 Business as a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Competency and Solution Head at LearningMate
A stable and scalable office solution with a useful collaboration feature
Pros and Cons
- "I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes."
- "It would be better if they offered more integrations to integrate with other platforms. It should also allow the content to be accessed over the LTI."
What is our primary use case?
We use it to collaborate on documents and for modification.
What is most valuable?
I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes.
What needs improvement?
It would be better if they offered more integrations to integrate with other platforms. It should also allow the content to be accessed over the LTI.
For how long have I used the solution?
I have been using Microsoft 365 Business for about two years.
What do I think about the stability of the solution?
Microsoft 365 Business is a stable solution.
What do I think about the scalability of the solution?
Microsoft 365 Business is a scalable solution.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
We pay annually for the license.
What other advice do I have?
I would recommend this solution to new users.
On a scale from one to ten, I would give Microsoft 365 Business a ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
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