It is easy to use.
Manager - Digital Initiatives at SBI Life Insurance Company Ltd. at a insurance company with 10,001+ employees
Simple to use, but the stability needs improvement
Pros and Cons
- "It is easy to use."
- "The stability could be improved."
What is most valuable?
What needs improvement?
The stability could be improved.
For how long have I used the solution?
I have been using Microsoft 365 Business for approximately one year.
We are using the latest version.
What do I think about the stability of the solution?
Overall, Microsoft 365 Business is a stable product. It will occasionally hang, but this is extremely rare. It is also possible that it is a hardware issue.
Buyer's Guide
Microsoft 365 Business
January 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Scalability is an area I have yet to explore.
This solution is used by thousands of people in our organization.
How are customer service and support?
I have not contacted technical support. If I run into any issues, I contact our technical team
Which solution did I use previously and why did I switch?
We are also using Lotus Notes, Gmail, and Windows 10 is our operating system.
We have been using Windows 10 for approximately six years. We use it to run our personal applications.
When I have any issues, I just have my tech team look at my laptop.
I would rate Windows 10 a seven out of ten.
How was the initial setup?
I was not a part of the installation.
What about the implementation team?
We had a technical team help and install it.
What's my experience with pricing, setup cost, and licensing?
I don't pay any licensing fees.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Microsoft 365 Business a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineering Quality Analyst at Visteon Corporation
Scalable, stable, and provides multiple useful applications
Pros and Cons
- "Microsoft 365 Business is stable."
- "The solution could improve by being more secure."
What is our primary use case?
I use Microsoft 365 Business for many of the packaged solutions, such as Outlook and SharePoint.
What needs improvement?
The solution could improve by being more secure.
For how long have I used the solution?
I have been using Microsoft 365 Business for a few years.
What do I think about the stability of the solution?
Microsoft 365 Business is stable.
What do I think about the scalability of the solution?
The solution is scalable enough for what I use it for.
We have thousands of users using this solution in my organization.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft 365 Business a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft 365 Business
January 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Senior System Administrator at Debre Markos University
High performance, simple to install, and easy to use
Pros and Cons
- "The most valuable features have been the performance and ease of use."
- "Microsoft 365 Business could improve by being more secure."
What is our primary use case?
Microsoft 365 Business can be used for many purposes. For example, Outlook for emails.
What is most valuable?
The most valuable features have been the performance and ease of use.
What needs improvement?
Microsoft 365 Business could improve by being more secure.
For how long have I used the solution?
I have been using Microsoft 365 Business for approximately three years.
What do I think about the scalability of the solution?
We have approximately 3,000 people using this solution.
How was the initial setup?
The solution is easy to install.
What's my experience with pricing, setup cost, and licensing?
There is a monthly subscription for the use of this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft 365 Business a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager IT & Security at mCarbon Tech Innovations Pvt., Ltd.
Easy to use, overall stable, and user-friendly
Pros and Cons
- "Microsoft 365 Business is easy to use and user-friendly."
- "The solution is overall stable. However, while using Teams there can be some performance issues during meetings."
What is our primary use case?
We are using this solution for many of its features, such as Excel, PowerPoint, and Teams.
What is most valuable?
Microsoft 365 Business is easy to use and user-friendly.
For how long have I used the solution?
I have been using Microsoft 365 Business for approximately one year.
What do I think about the stability of the solution?
The solution is overall stable. However, while using Teams there can be some performance issues during meetings.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 50 users using this solution in my organization.
How are customer service and technical support?
We have not needed to use the technical support for Microsoft 365 Business.
How was the initial setup?
The installation is easy. Everything is on the cloud, you download the solution and install it.
What about the implementation team?
We did the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
There is an annual license required for this solution. For a smaller organization, it could be expensive.
What other advice do I have?
I rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Partner at a consultancy with 1-10 employees
Working offline is as easy as working online
Pros and Cons
- "The features that I like best with Microsoft 365 Business are that the files are available offline."
- "In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good."
What is most valuable?
The features that I like best with Microsoft 365 Business are that the files are available offline. When I start Confluence, when I'm on the go, let's say on the plane, I can still modify my files and then when I get to coverage they are synchronized with the cloud. That makes it really strong. Then of course there is the Office support. You need to buy Office products anyway these days and it's actually coming in a bundle.
What needs improvement?
In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good.
The same with some other tools which are actually being developed, then all of a sudden they are not as good. For example, OneNote. OneNote is a really good tool or used to be a good tool, but now nowadays, it is a bit like Confluence and other corporate tools. I cannot tag anybody. If I make a note in OneNote, I have to send them an email with the link otherwise nobody will actually check it.
There is room for improvement.
For how long have I used the solution?
I have been using Microsoft 365 Business for about six years.
What do I think about the scalability of the solution?
It is license-based. You can buy one license and you can buy 10 licenses and it still works very well, even if there is a new colleague coming on.
It literally takes 10 minutes to get a new license.
How was the initial setup?
The initial setup is really easy.
The whole architecture is really simple. Since 365 offers these AD login, the globalized login, setting up Windows and Office 365 takes about half an hour.
I'm actually using a Mac book now for the last two or three months, and that is not complicated either.
What other advice do I have?
On a scale of one to ten, I would rate Microsoft 365 Business somewhere between seven or eight. Let's put it at an eight.
I would recommend Microsoft 365 Business. I would tell people that when they first set it up, I mean the very initial set up, not for the laptop but for the company's set up, they should be clever when choosing the name of the company inside the ecosystem because it seems that when our IT guys chose the name they made a mistake. After the company name they put the company's address, the previous address, and now it stays there forever. So the main SharePoint or the main link to the company's website, still has the company's old address in its name. That's actually stupid, but otherwise I would recommend it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Competency and Solution Head at LearningMate
A stable and scalable office solution with a useful collaboration feature
Pros and Cons
- "I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes."
- "It would be better if they offered more integrations to integrate with other platforms. It should also allow the content to be accessed over the LTI."
What is our primary use case?
We use it to collaborate on documents and for modification.
What is most valuable?
I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes.
What needs improvement?
It would be better if they offered more integrations to integrate with other platforms. It should also allow the content to be accessed over the LTI.
For how long have I used the solution?
I have been using Microsoft 365 Business for about two years.
What do I think about the stability of the solution?
Microsoft 365 Business is a stable solution.
What do I think about the scalability of the solution?
Microsoft 365 Business is a scalable solution.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
We pay annually for the license.
What other advice do I have?
I would recommend this solution to new users.
On a scale from one to ten, I would give Microsoft 365 Business a ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Key account manager
Easy to use with a good interface and good stability
Pros and Cons
- "The initial setup is very simple and straightforward."
- "They should offer better support for iOS devices and more regular updates for iOS, as it's working pretty well for Microsoft solutions and for Windows systems, yet it does not work quite as well for iOS."
What is our primary use case?
I primarily use the solution for Teams and other Microsoft applications.
We use it in the office for communication, security, file transfers, cloud access, and the company portal. All of its basic services are leveraged.
What is most valuable?
The solution is very simple to use.
The product has a pretty nice interface.
There is good support on offer.
The solution provides regular updates.
The initial setup is very simple and straightforward.
The stability is great, both on the PC and on mobile.
The scalability of the solution is very good.
We've found that the product works well on Apple products as well. there are no compatibility issues.
What needs improvement?
The solution could still use better integration with Apple infrastructure. They should offer better support for iOS devices and more regular updates for iOS, as it's working pretty well for Microsoft solutions and for Windows systems, yet it does not work quite as well for iOS.
For how long have I used the solution?
I've been using the solution for a few years at this point. It has been quite a while.
What do I think about the stability of the solution?
We've found the stability to be good. It's stable on both mobile and desktop versions. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is very good. It's great for companies that have 500 or more employees. We have around 1,000 users and it's been great. It can handle a lot of people. In my office alone there are about 150 users.
It is my understanding that we don't have plans to increase usage.
How are customer service and technical support?
The technical support is very good. they are helpful and responsive. We're quite satisfied with the level of support on offer. We also have staff on-site that can answer questions if we have any. Our IT team is very knowledgeable. They typically have been able to handle any questions we have and if they can't they can always go directly to Microsoft.
How was the initial setup?
The solution is very easy to install. It's not overly complex or difficult. A user shouldn't have any issues with the process.
That said, I did not personally deploy the product. I just use it. We have five people on staff that handle deployment and maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
The company provides the solution to me. I can't speak to the licensing or costs.
We do have an enterprise-level licensing agreement with Microsoft.
What other advice do I have?
I'm an end-user and a customer. I don't have a business relationship with Microsoft.
I'm using the latest version of the solution. I can't speak to the exact version number.
I'd recommend the solution to other users and organizations. A lot of other companies already use it. It's quite popular.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Manager at SAPEC
Flexible, highly scalable, and simple installation
Pros and Cons
- "I think the flexibility of Teams very good."
- "There should be less power consumption of the PC resources while using this solution. We have professional systems and Teams can run slow at times. We also need to restart Teams in the middle of the meetings sometimes, this could improve in a future release."
What is our primary use case?
We are using the solution mainly for Teams, SharePoint, and OneDrive. Additionally, we use Word, Excel, and PowerPoint.
What is most valuable?
I think the flexibility of Teams very good.
What needs improvement?
There should be less power consumption of the PC resources while using this solution. We have professional systems and Teams can run slow at times. We also need to restart Teams in the middle of the meetings sometimes, this could improve in a future release.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution could be more stable.
What do I think about the scalability of the solution?
The solution is easy to scale. We have 15 people using the solution in our company and it is very easy to increase the number of licenses and users.
How was the initial setup?
The installation was very easy. The longest period of the installation was the migration of emails. The rest of the application can be deployed within two days.
What about the implementation team?
We did the implementation ourselves. We have 10 technical engineers that can deploy and do maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
There is a license for this solution and it is priced based on the users using it.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
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Buyer's Guide
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