Microsoft 365 Business Reviews

Mainly, we are using 365 Business for enterprise automation, which we are currently doing for one of our clients.

The best thing about 365 Business is its availability.

We have OneNote, where you type something, and it's saved automatically, so if Microsoft could add that option in 365, it would help us avoid potential data loss.

I've been using 365 Business for more than 10 years now.

365 Business is stable. 

Microsoft 365 Business is scalable. Almost everyone in my company uses it, so that's thousands of people.

I can't comment on the price because my organization handles the license, but I think I'm happy with whatever it is. I think an annual license should be suitable. A monthly license also works because it's good to have the option to stop subscribing after three months.

I rate Microsoft 365 Business eight out of 10. I would recommend it.

As the solution is cloud-based, we are using the latest version. 

The solution is very useful. We typically use it for Microsoft Outlook and Word. 

The solution is stable and easy to use. 

The solution could have better integration with other applications. 

I have been using Microsoft 365 Business for two years.

The solution is stable. 

I have never had occasion to contact tech support. 

The solution was easy to install. 

The installation process took around a half-an-hour.

One can handle the installation on his own. 

While I do not know the exact size of the technical team involved in the deployment and maintenance process, I believe it to consist of around five people. 

I cannot comment on the pricing, as I am not involved in it. 

I am happy with the product at the moment.

I believe there are 350 users making use of the solution at the moment. 

I would recommend the solution to others. 

I rate Microsoft 365 Business as a nine out of ten. 

We are using it quite a lot—somewhere around maybe 2,000 users. We use it in our company for cloud-based document solutions, like Outlook and Sharepoint. 

It is very good to use directly and it is a safe tool. You don't need to worry about data security or the loss of data.

It is secure, they could always add more security. People worry about storing confidential documents or sensitive company documents in the cloud. But scenarios are changing now. Companies are gaining more trust on that level.

I have been using Microsoft 365 Business for five or six years.

It all depends on the internet connection. That is the major thing. If the internet connection is good, then it is stable.

If the internet is stable, then it's fine.

Tech support is not that feasible. The Microsoft team is not easily accessible. 

The installation is straightforward. Sometimes, you will get online instances of 365 that cost you because they are running on the cloud in some other area and you only have a license to one. It will get ahold of your license and then take it as the prescribed license.

One of our engineers will be the point person for implementing that. Then small client installation is handed over to the local guy who is over there on the premises.

We will hand over the portal to these people and they will manage the licensing. We are not involved much on that end. There are some partners for us that we used to buy and we used to order from there. Our sales team handles that.

I would rate it 8.5 out of 10.

My use case is internally, as a seller communicating with my fellow colleagues. We use the OneNote package for Windows 10 to share internal knowledge. That gets used every day, all day. We use Microsoft Dynamics as our CRM, and we have done something really wonderful and are able to have them all talk to each other. We put in an account code in one area and it is documented in many different areas.

There are a couple features that I have found most valuable. Recording is a major feature for us, at least internally. It took a lot of conversations and I can't type that fast. We are able to capture and then go back and repeat. Dictation is huge. I use that on client calls when the client is speaking, I can give you a play-by-play of that conversation, with their permission, of course. Then the obvious features, Outlook and email are just spot on. I never have any glitches there. It's sent and received within the timeline of five seconds and life is good.

In terms of what could be improved, it has always been my question why can't we just have one solution? Everything is an add on. You've got Microsoft Office or Microsoft Business, and I think Outlook should be the primary. I think Outlook should tie into a backend database and everything should be done in the Outlook screen. When I take notes, go to the conversation with the client or my client folder, and I've got a notepad in there as I'm documenting notes, anybody in the company should see it. I should not have to then cut and paste my notes and put them into CRM or Dynamics, things of that nature. As an operation tool, there should be just one central place. I don't care where it goes from there, but my boss can then go right to Outlook and click on my customer folder and see exactly what's been happening.

Microsoft 365 Business has been very steady. One of my pet peeves would probably be that as you get over 15 megs in communication between your clients, it does tend to bottleneck a little bit.

I wouldn't be able to talk to scalability because I work on it as a single user, but I would say that if you and I are communicating back and forth via email and by day five, we've already got five megs of communication going on between us because you've got signatures with pictures and I've got signatures with pictures and it's chewing up tremendous amounts of space. Then it kills the bandwidth. My thought would be, why can't Microsoft Office be as smart as saying, this logo has been represented seven times already in this communication chain, let's just keep the most recent. That would be great. Then as you're sending around version control for documents and you have version two on Monday and you're up to version eight by Thursday, all those versions are still stuck in the email. Why can't Microsoft be smart enough to say, would you like to keep all the previous versions, yes or no? It could eliminate that bottleneck and be a little bit more productive.

I have to give support a grade 100. When you call Microsoft, you actually get a Zones employee that says, "Hello, you've reached Microsoft's concierge desk." They outsource that to us. I have to say 100 perfect, they were great.

The initial setup is a one button set up.

I just came from IBM before I rejoined Zones. They are still on Lotus notes there. I would say Microsoft is always on the cutting edge and I feel every time when I come back to Microsoft, Outlook and all the other tool sets engaged in there, that it has always been a better experience. Absolutely.

On a scale of one to ten, I would probably give Microsoft 365 Business an 8, just because of those things that we spoke about. I spend a lot of hours a week cutting and pasting, when I think it should all be connected somehow.

Everyone in my organization is using Microsoft 365 Business suite. We use Excel for lots of different functionalities, such as reporting. Teams, we utilize for meetings and collaboration, and to share documents within different individualized groups. Additionally, we use Word and PowerPoint.

Microsoft 365 Business is the standard requirement amongst organizations to have these tools in order to allow their employees to work efficiently.

The most valuable features I have found with Microsoft 365 Business are the functionality and the ability to utilize Excel to put together an in-depth analysis that could be shared.

The Microsoft 365 Business suite could improve by adding additional template-type tools. For example, if you specifically are creating a fillable form, there are times where I did not find the right type of template that I was looking for. 

In an upcoming release, they should add more user-friendly formatting-type tools within Word and Powerpoint. PowerPoint does a pretty good job of identifying spacing requirements and formatting, whereas Word does not do quite as well.

I have been using Microsoft 365 Business for approximately five years.

The solution is stable.

Microsoft 365 Business is highly scalable.

The technical support from Microsoft has most of the time been good, they provide resources, support on the web, and have an overall beneficial support system.

I rate Microsoft 365 Business an eight out of ten.

Microsoft 365 Business is great for collaboration within the company, or between our companies.

It provides a single place to manage all of your tasks. It is easier to collaborate within our team or outside of them.

The solution could improve by providing more customization for the user interface.

I have been using Microsoft 365 Business for approximately two years.

The solution is stable.

Microsoft 365 Business is a scalable solution.

We have approximately 50,000 users in my organization using this solution.

I did not need to connect support, I did not have any problems.

I would recommend this solution.

I rate Microsoft 365 Business a seven out of ten.

As the solution is cloud-based, we employ the latest version. 

The solution is really important. It can work anywhere. One only need have an internet connection, so it's pretty safe.

The diagnostics is an issue that needs to be addressed, as it cannot be seen when needed. 

Furthermore, there is insufficient on-line information in respect of what is transpiring in real time concerning conferencing. 

I have been using Microsoft 365 Business for three years.

The solution performs with stability.

The technical support is fine.

As we were already using Microsoft, use of these sheets was the next logical step. 

The initial setup was straightforward, although I do not recall how long it took. 

I was not involved in the implementation of the solution. 

The licensing is monthly. 

Its price is fine. 

I am not a manager of the solution. We solely make use of it. 

The solution is easy to use. 

Everyone in our organization is making use of it. This accounts for 3,000 or 4,000 users. 

I would recommend the solution to others. 

We primarily use the solutions for the email services on offer. We are able to share the software and Excel spreadsheets quite often. 

The solution's most valuable aspect is the ability to share and use spreadsheets.

The initial setup is very straightforward. It's pretty easy and not overly complex.

The solution isn't stable. It's an important aspect of the product that needs to be looked at and worked on.

I do not agree with how the licensing is set up. If you have a staff member leave your organization, for example, you still have to keep paying for the email address. I have staff members that have left a year ago and I'm still paying for their license. 

We've been using the solution for a couple of years at this point. It has been a while. I've had a good amount of experience and time with it.

We are not happy with the scalability. It seems difficult to scale down. If a person leaves, you still need to deal with their email and you are forced to keep paying for it. 

We have 18 individuals using the solution currently.

We likely will continue to use the solution, as it is such a struggle to actually change products and move to something different.

I've never used technical support. I can't speak to how knowledgeable or responsive they are. I have no experience with them whatsoever.

The installation of the product is not overly complex or difficult. It's very easy and quite straightforward. A company shouldn't have any issues with the process.

I didn't handle the installation personally. There was somebody else in charge of the installation process. they may have used an outside consultant or integrator, however, I don't have that information as I was not a part of the process.

The licensing needs to be changed. We shouldn't have to pay for emails if we have employees that have left the company.

I'd rate the solution at a five out of ten. We haven't been happy with it due to the fact that we need to keep paying for all of these emails of past employees.

I would not recommend the product to other companies.