Microsoft 365 Business Reviews

We use this solution for document storage, email, all connected platforms, instead of the Power Platform, we use that pretty heavily. We use Microsoft Project in combination with it, for communication.

Microsoft 365 business has helped us organize.

I'm a project manager. It helped us organize with all of our teamwork. We can go into Teams, we can set up a team that gives us the backend SharePoint, and it gives us a centralized place to communicate and go back and forth so that everybody can stay up to date. 

It's easy to email the group, as well, since you have the team created.

All the development that they've done in Teams recently has been great. The enhanced collaboration, the ability to set up different spaces within Teams for a project, project creation, and the SharePoint behind it. All of that has been really great.

Communication regarding updates is an area that can be improved. They've rolled out a lot of updates right now, but we don't know that they're coming. A feature will look different or behave just a little bit differently from day to day, and while most of the updates are great, having some sort of advanced notice that that update was coming and what they changed would be helpful.

We would like some documentation regarding the updates.

I would like to see a connection between their planner board, and a project for the web would be better.

I have been using this solution for five and a half years.

I am using the latest version.

Had you asked me two months ago, I would have said just fine, but I know Microsoft has had some issues recently.

I would say that it's fairly stable, but I think that all the increased traffic from COVID and people working from home has resulted in it being less stable.

Scalability is very good. It's an easily scalable solution.

We have approximately 200 users on every level of our organization and it's been extensively used.

We have plans to increase, possibly through the integration of the Microsoft Power Platform.

I have not had to connect with Microsoft support. I've been able to solve everything myself or internally.

Previously, we have not used another solution. It's pretty much been Microsoft the whole way.

The initial setup was fairly straightforward.

I didn't help set it up. I don't know what the timeline was for setting it up.

I suspect they probably used a consultant to help get everything set up, but I don't know that for sure.

We have seen a return of investment with using Microsoft 365 Business.

I am not aware of what we pay at this time.

I would recommend that they review the licensing and the abilities. It's not difficult to add to things after that, but you may get some additional features if you decide to upgrade your licensing.

I would rate this solution an eight out of ten, because it does absolutely everything that I need it to, and it has the ability to do more, but it's not necessarily the most straightforward.

We primarily use it in our company for business purposes. It's mandated that we use it. Our company uses it primarily for the Microsoft Office Suite - including Word, Excel, and PowerPoint. It is used for everyday work in the office.

We have found One Note and One Drive to be very useful applications.

The solution is very easy to use and is designed to be very user-friendly.

We've found the solution to be quite stable.

The scalability is good. It's been sufficient for our office needs.

The initial setup is extremely simple and straightforward.

The solution could provide us with more storage. It's always good to have more space available if we need it.

It would be ideal if the licenses covered more devices. It would be nice if one license, for example, allowed a user to access it from at least five devices.

Microsoft should add Visio to their business suite and not have it as a separate application.

I've been using the solution for at least two years at this point. It's been a while.

The solution, over, has been very stable. There are no bugs or glitches. It doesn't crash or freeze. Its performance has been reliable.

The solution can scale well. It is my understanding that we have one terabyte of storage and I'm not yet filling it up completely. It's sufficient enough for us in terms of size and scope.

We have about 200 users on the solution currently.

We likely will expand the usage. If we add employees, we will add them to the solution. As the business grows, our use of this product likely will too.

I've never been in touch with Microsoft's technical support. We have our own in-house IT engineers, and, if we run into any issues, we call them.

That said, there haven't been any issues with this product and therefore technical support hasn't really been required.

The initial setup is not complex at all. It's very easy and quite straightforward. 

You just need an internet connection, a working account, and that's it. It's very fast to deploy.

I set the solution up myself. I did not need the assistance of an integrator or consultant. It was very easy to handle without outside professional help.

The solution offers different licensing options. My understanding is that they have a lifetime license as well. Although I use this solution through my company, if I were to purchase it myself, I would likely choose to go with a lifetime license.

Our company provides us with Office 365 and I am using it on my phone, on my tablet, and on my laptop. I use the company account.

I'd rate the solution, on a scale from one to ten, at a nine. There isn't any other solution on the market currently that can compare to it or compete with it. 

I'd recommend the solution to other users and organizations.

We primarily use the solution for email, collaboration, some business applications like Sharepoint, and the Exchange server.

For example, we have depended heavily on it for our remote work capability, we have worked 100% remotely since the Covid-19 pandemic hit.

The email on offer is very nice. It's very easy to use. We've enjoyed that aspect so far. It's very clearly laid out.

We can easily collaborate between users with. We can share and work on documents, for example. 

The solution has the capabilities to help me organize my week.

The product is very proactive. They know there are issues before we report them and they alert us to the fact that they are working to fix things.

For the most part, the solution is very user-friendly.

The initial setup is extremely straightforward.

Microsoft is having some issues now and therefore it may not be the best time to evaluate them. However, they acknowledge that they have the issues. They are working to fix things.

The stability is a real issue right now. It's something that they need to fix.

It's a bit complex in itself when you get into items such as security or compliance. That said, if you're knowledgeable it's no trouble. We are excited to see the end result after the various roll outs that MS is currently carrying on.

I've been using the solution for years. It's been a long time. I have quite a bit of experience with the product.

The stability is not so good. It's an aspect of the solution we really don't like. They need to work on this. There is some stability, however, there are some issues with integrations. I am assuming that these recent stability issues stem from the various rollouts and integration activities that MS is carrying out to better improve the solution.

The solution scales easily. If you want to add people, you simply add them. However, that means you need to buy more licenses, so your cost will go up.

Support can be a bit better, however, they are quite good at being proactive. Usually, they know there is a problem before we do, and by the time we reach out they are working on a fix of some sort.

Some of their support is AI as well, which means that over time, as it learns, it will get better and more effective. Basically, it needs to be a bit more robust. It needs to be more flexible in terms of understanding what you're looking for. That will likely come /improve with time.

We did use Outlook and Exchange, however, the ease of managing a SaaS versus on-prem meant it was more scalable and it's easy to manage. We didn't have to bother with any back-end integration.

The initial setup is not complex at all. It was straightforward for our team. Basically, you log in online and download the software and everything is basically automatically set up so it's easy. You don't have to worry about complexities.

The deployment just takes a few minutes. It's very fast and easy. Of course, the download time depends on the speed of your internet.

We handled the process ourselves. We did not need the assistance of an integrator or consultant. It was all done in-house.

A bit of a tough one to calculate for MS365 but I would say that it is positive, very positive.

The licensing is flexible. You can pay yearly or monthly. It's up to you.

The overall cost is relative. There aren't a lot of other mainstream options, except for maybe Google Email.

Google Apps

We are using the latest version of the solution at this point. I cannot recall the exact version number, however. It may be the 2019 release.

Currently, we have about 30 people on our team.

We do plan to continue to use the solution going forward. We have no plans to change to something else.

I'd recommend this solution to other organizations. I would rate it at an 8 out of 10. The collaboration capabilities we have now are amazing. We really appreciate what it empowers us to achieve.

We are building the WorkPoint 365 solution on top of Microsoft 365. It is being used for managing all unstructured information; document management, project management, contract management, HR, quality management and any other business solution in need of document or case management. We fully integrate the solution to Teams, Outlook, Office, the Power Platform, Power BI and other business applications, incl. ERP.

It has made all unstructured information available anywhere, anytime. With the WOrkPoint 365 solution we have full integration between Microsoft 365 components like Teams, Power Platform, etc. 

From our side, the solution's most valuable aspect is the integration to the different tools around it now - such as Power BI, Teams and Power Platform and all the other products that become a total integrated solution when you're working with WorkPoint 365.

The solution is fast and performing well. 

Both on the usability side and integration side and especially around AI with Microsoft's new product VIVA, the solution is very interesting.

The initial setup is pretty simple.

The solution is improved now by adding still more AI based features, and that will of very interesting to follow. Integrating to Microsoft's new VIVA products enables fantastic new features.   

We've been using the solution since the very beginning. It's been since around 2004 at this point. It's been as much as 15 years or so.

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's good overall.

We have tools to overcome any scalability issues and the solution is in use with 1000's of users. We have a long experience with providing solutions in this space and we see customers running mission-critical solutions that have thousands of users. We have found a way around scalability issues, for us, scalability isn't a problem.

No. 

The initial setup is not overly complex. It's very easy to use for users. There's of course some consideration to think about from an IT perspective and from an architecture and governance angle, but the WOrkPoint 365 solution enables good governance. 

In general, however, a company shouldn't have any issues with the implementation.

Support is available. 

Many SIs have skills. 

We save significant time and cost and improve quality and capacity. Th fact that all information lige documents, mails, chats drawings, etc. is available in one place is invaluable for the business.  

It's competitively priced compered to what you get. 

Several other technologies was evaluated. 

We are a Microsoft Gold partner.

While we deploy to the cloud, we do have clients that use the on-premises deployment model.

Our company provides functions on top of Microsoft 365. That means that we obviously fill some gaps and we have developed specific solutions for document management and cache management and project management and stuff like that. We are adding functions to Office 365 and Microsoft 365 with WorkPoint 365.

I'd advise that other organizations should think of it as a platform. It's a platform where you can actually start in one place and develop in so many other areas with WorkPoint 365. 

We use this solution for our office administration purposes, emailing, and document sharing.

The most valuable features are that it is quite robust and is a collaborative model. For example, if I have opened a file in Word or Excel, every member of the organization who is logged in with their accounts at that same time can collaborate on the same document. We don't have to create multiple copies.

I like auto-server mode and the fact that you can unify them under one platform.

The fact that they are able to save directly to cloud storage and collaborate is something that is helpful.

The pricing can be reduced.

I don't like the number of email notifications that are sent, it's too often. I receive emails every day. It would be better to have weekly updates with one summary or have the summary every fortnight.

I would like to be able to connect Power BI to data sources easily. The Enterprise level comes with gateway connectivity, and that comes with many permissions. I understand that they are concerned about security, but they don't make it easy to automatically link your Power BI workflow to your apps such as Excel, PowerPoint, data sources, Access, and to your Microsoft flow at an enterprise-level deployment. It would be good to have a back-to-back connection between applications.

I have been using this solution for two years.

We are using the 365 Enterprise, which is the lastest one.

This solution is quite stable.

This is a scalable solution.

We are a small organization aiming to grow. We have three core users and adding another one at the end of this month.

The technical support is very good. When I first signed up, I received a call and they spent close to an hour going over everything, step by step. They were quite helpful and very patient with me during that process. He went beyond his real competency by assisting me. This experience helped me appreciate Microsoft packages and services.

I have always used Microsoft. I have set up the normal Microsoft Office versions that you can install, such as 2013, and 2016.

Primarily I use two systems, Windows and Linux, but for office administration purposes, Office is the leading solution provider. Linux is mostly for deep development and server setups.

The initial setup is straightforward.

I had some challenges because I have approximately seven different applications on my computer that are directly related and connected to the cloud. It took me 30 minutes to deploy.

There are many apps on the cloud for 365, but on your device, you are limited to anywhere from nine to eleven.

The price just keeps going up and it never comes down, but the service that you receive with the support is worth it.

It works out to be $12.50 per user per month. For us, it will cost approximately $50.00 for four users per month. This doesn't include the cost for other licensing on other app subscriptions.

We have a setup file that we are running on our systems but most of the functionalities and features are from the cloud.

I would recommend this solution. The challenges with technologies are very dynamic. It changes daily based on the requirements and the scope.

If we look at the world right now, we are moving towards digital platforms at our premises due to the non-contact, issues of working from home, being able to pay people, and needing to have meetings.

Proof of concept is okay when you are trying to purchase or have a trial to purchase. You start the first month on a free platform. It is nice because the first month is free.

I would rate this solution an eight out of ten.

We use Microsoft 365 Business for email and desktop management. We also use Office Suite products like Word, Excel, and PowerPoint to manage documents. 

I don't like the tool's administration which consists of crappy operations. 

I have been using the solution for three to four years. 

Microsoft 365 Business is stable. 

The product is scalable and my company has 300 users for the tool. 

We escalated a few issues and did not get a response from Microsoft's support. The support is too complex and takes a lot of time. It is not quick. 

The product is expensive and the licensing costs are yearly. 

I would rate Microsoft 365 Business a seven out of ten. I will recommend the tool for corporate email and document management. 

As the solution is cloud-based, we have always been using the latest version. 

I use the solution for everything. It is convenient. There is no need to save my work, as it is always in the cloud. 

The solution is easy to use and scalable. It is stable and we have had no issues with the performance. 

The solution could have better email automation. 

I have been using Microsoft 365 Business for two years. 

We have encountered no issues with the stability. 

The solution is scalable. 

I have not had occasion to make use of tech support. 

I do not recall if we used a different solution prior to Microsoft 365 Business. 

As I was not involved in the installation, I cannot comment on it. 

My previous organization consisted of a small company, with fewer than 100 users. 

I would recommend the solution to others. It's a great tool. 

I rate Microsoft 365 Business as a nine out of ten. 

We use Microsoft 365 Business for our business environment and not for personal use.

I like that Microsoft 365 Business is very easy to use. It's a very good solution.

The price could be better.

My company has been using Microsoft 365 Business for at least a year. I have been using this solution for a month.

Microsoft 365 Business is a stable solution.

Microsoft technical support is quite responsive, and they usually solve your It's a big thumbs up to the guys at Microsoft Support.

I've used Office suite 2016 and 2019 before.

Microsoft 365 Business could be cheaper. 

I would recommend this solution to new users. 

On a scale from one to ten, I would give Microsoft 365 Business a seven,