Microsoft 365 Business Reviews

We're a small startup company and an IT solution reseller in Dubai. I'm the operations manager.

The good thing about 365 is the accessibility and file storage. Compared to the desktop of the old Office application, 365 has total flexibility and accessibility from anywhere. It's easy to use.

These days, most people have multiple devices but you can only configure 365 on two devices with a license. I'd like to see a license option for multiple devices. Licensing costs are quite high especially for our trainees who have no need for the fully-fledged 365. It would be helpful to have an option for smaller packages that have a reduced licensing fee. 

I've been using this solution for four years. 

The solution is stable. 

The solution is scalable. 

The company hasn't needed technical support but we contacted them for one of our clients when they needed an upgrade. There were no issues. 

There are five people in the company using 365 and the initial setup was very straightforward.

We're very used to Microsoft products and they're part of our daily activities. I'm sure our usage will increase. 

I rate this solution nine out of 10. 

The solution can be used for everything, including shared point outlook and recommendations teams. 

The solution's best feature is its flexibility.

The solution should have better integration with other platforms.

We are making a huge financial investment in processing that system and in finding the right software solution. We are trying to optimize this process and to find the ideal solution for  integrating our Microsoft software with the rest of our processing systems

I have been working with Microsoft 365 Business for five or six months, although I believe that my company, in which I am new, has been doing so for five or ten years. 

The solution is definitely stable. 

The solution is definitely scalable. 

Tech support is fine.

When I encounter a problem, I get in touch with the IT department and they resolve it for me. As such, I do not have a clear picture of the response time. I can say that Microsoft's response time is very fast. 

I consider the installation to have been very easy. 

It took 30 minutes per day. 

The installation can be done on one's own. 

When it comes to the deployment and maintenance of the solution, we are talking about a big organization. As such, we have 40 people in management roles, 20 in engineering and several workers in the production department who use the solution.

The licensing of the solution is monthly.

While I don't have a clear picture of the financial outlay we are making for this kind of software, I believe that it can cover everything, including the processing of that system and that which relates to our CAC customers. All things considered, the software can support all of our use needs during our work time. 

We will certainly continue to use the solution.

I would absolutely recommend the solution to others. It is easy to use, which is its greatest feature. 

There are around 1,000 customers making use of the solution in our organization.

I would estimate that 90 percent of our workforce makes use of the solution.

I, for sure, have plans to continue using the solution. 

I rate Microsoft 365 Business as a nine out of ten. 

Everyone in our organization uses Office, including PowerPoint, SharePoint, Teams and Outlook.

The solution is nice and straightforward. They are in the process of expanding everything to the mobile to allow for integration between it. 

The acrylic solution could be improved. There is an error in the languages which creates a very big problem. In Hebrew one writes from right to left, not the converse. Customers receive emails in which the English word appears at the beginning instead of the end. This makes reading challenging. There is still an issue with the Greek language. 

We have been using Microsoft 365 Business since the beginning. 

The solution is very stable.

Thes solution is scalable. 

The technical support, being Microsoft, is good. Usually, there are no problems with the solution, as it is used by everybody, from secretaries to professionals. 

As the solution is cloud-based, the installation is straightforward. 

The licensing costs are not expensive. The prices are okay. Nowadays, Office 365 is available and I see companies working with this. It can also be rented monthly or bought on-premises. 

The payment terms can vary. One who rents Office 365 will accrue a monthly cost. One who rents the on-premises version of Office from Microsoft, as opposed to its cloud-based counterpart, will have the option of paying for it annually or purchasing a single license with support. 

Microsoft offers many features. When one buys a Microsoft license, he pays for everything inclusively, including Windows, Office, databases, BI and other Microsoft solutions. Everything is visible. One does not pay for the individual components but for the solution itself. 

Everybody uses Office. I am not aware of a single customer who does not. I think this rule applies to everyone in Israel uniformly. 

The number of people using the solution matches the size of the population in the country. 

I don't believe that use of Microsoft 365 Business over some other solution is really optional. This said, those using Apple or Mac have the option of going with OpenOffice, but 99 percent of the Israeli market goes with Microsoft and Windows, in which Office comes bundled in it. Perhaps in the United States this is different, as they have a much greater propensity to use Mac.

I rate Microsoft 365 Business as a ten out of ten. everyone uses it and there is really no alternative available. While the market makes available other choices, they cannot compete with Microsoft. There is the OpenOffice option, which I believe is employed with Mac and Apple. 

As the solution is cloud-based, we are using the latest version. 

The solution is very useful. We typically use it for Microsoft Outlook and Word. 

The solution is stable and easy to use. 

The solution could have better integration with other applications. 

I have been using Microsoft 365 Business for two years.

The solution is stable. 

I have never had occasion to contact tech support. 

The solution was easy to install. 

The installation process took around a half-an-hour.

One can handle the installation on his own. 

While I do not know the exact size of the technical team involved in the deployment and maintenance process, I believe it to consist of around five people. 

I cannot comment on the pricing, as I am not involved in it. 

I am happy with the product at the moment.

I believe there are 350 users making use of the solution at the moment. 

I would recommend the solution to others. 

I rate Microsoft 365 Business as a nine out of ten. 

This solution is used for a variety of purposes, including Outlook, SharePoint, PowerApps, and Power BI.

From the perspective of a developer, the interface could be more user-friendly. It is quite difficult to use.

I have been using Microsoft 365 Business since the first project that we worked on. It has been for quite some time, at least a couple of years.

We are using the latest version.

Microsoft 365 Business is a fairly stable product.

We have more than 1,000 users in our organization.

I personally have not contacted technical support.

We are currently experimenting with Power BI.

The initial setup is pretty straightforward. There were no difficulties with the installation.

Because it is a cloud-based solution, there is no installation required. You simply follow the steps online.

It's getting to be expensive.

Licensing fees are paid on a yearly basis.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a six out of ten.

It is easy to use.

The stability could be improved.

I have been using Microsoft 365 Business for approximately one year.

We are using the latest version.

Overall, Microsoft 365 Business is a stable product. It will occasionally hang, but this is extremely rare. It is also possible that it is a hardware issue.

Scalability is an area I have yet to explore.

This solution is used by thousands of people in our organization.

I have not contacted technical support. If I run into any issues, I contact our technical team

We are also using Lotus Notes, Gmail, and Windows 10 is our operating system.

We have been using Windows 10 for approximately six years. We use it to run our personal applications.

When I have any issues, I just have my tech team look at my laptop.

I would rate Windows 10 a seven out of ten.

I was not a part of the installation.

We had a technical team help and install it.

I don't pay any licensing fees.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a seven out of ten.

The integration has been easy. The integration with all of the combinations of tools has been problem-free so far. 

It's a pretty ubiquitous product. Most companies use it for many tasks within their organization.

The solution could be a bit more mobile-friendly. It's easier to use on a desktop or laptop. It's a bit different on the phone. 

The applications could be more user-friendly for end-users - and this is especially true for the mobile version as everyone is doing everything on their phone these days. If there's something urgent, if you're on a vacation or something, you have to send an emergent presentation, an important proposal, something like that, you tend to use your phone. That's why they have to improve the licensing regarding mobile apps.

We've used the solution since the company started, which is 2014. It's been seven or so years now.

We have about 100 users on the solution. We're still a small to mid-size organization.

We use it across all departments, including marketing, HR, and finance. The C-level sales department also uses it a lot. We have a technical team and the pre-sales team as our job functions or our scope involves implementation for customers. We provide and implement new solutions, et cetera. 

We also are a Microsoft partner. We started with Microsoft 365 first. We didn't use Gmail or any other solutions for security reasons. We've been using Microsoft 365 since the beginning.

We are users and we are also Microsoft partners. We're resellers. 

I'm not sure which version we're using at the moment. Our technical team would track that level of detail. Likely, it's the latest update. It depends on our work rotation. We have to do the batching and we have to download all the new batches for security reasons as we have infrastructure and architecture that concerns our customers. That's why we're used to updating all of our applications and handling batching from the security layers. We use a cloud deployment.

For most companies, it's the core of their business. That's why I would rate it at a ten out of ten.

The solution is actually one suite. Azure and Intune, everything comes together. Once you have Microsoft 365, it is one platform and its different products are all under one umbrella. We use SharePoint, Word, Excel, OneDrive, Microsoft Teams - basically everything.

The product makes it easy to collaborate once all the employees are under one domain. Everyone can easily collaborate and share work-related information on the Cloud and all documents are shareable. 

The storage is much easier. Let's say that you are part of one company. You have that security with the company and you can easily share within Microsoft Teams and OneDrive. It's really easy now to collaborate, store, and share everything.  

The solution is very stable.

The scalability is great. 

The installation process is pretty straightforward.

I don't have any issues with the product or its offering. There aren't any missing features. I've enjoyed working with it. 

It could be flexible in terms of working with other cloud-based solutions. 

We've used the solution for one year at this point. It hasn't been that long just yet.

The stability of the product is very good. There are no crashes. It doesn't freeze. We don't deal with bugs or glitches. It's reliable. 

The solution scales well. If you need to expand it, as a company, you can.

We have about 1200 people using the solution at this time.

Technical support has been very helpful and responsive. They are good. We are happy with the level of service we get. 

Previously, we used Microsoft Office 2016.

The implementation was straightforward. It was not overly complex. From Intune, we had the option to deploy this product to all of the computers in the company. It was not very difficult as InTune provided this option for the deployment of Office 365 applications. You can just select whatever you want - Word, Outlook, Excel, OneNote, Teams, et cetera. It was very simple.

We have between 15 to 20 technical personnel in our organization that can handle deployment and maintenance tasks for this solution.

I handled the implementation myself. I did not need the assistance of any consultants or integrators. It was all handled in-house. 

I like that the licensing is user-based. 

The solution comes as one full suite that, once you buy it Microsoft 365, delivers everything you need under that license. You just have to select how many users will be using it. Once that happens, you pay for it yearly.

I'd rate the solution at a nine out of ten. It's been a great solution so far.

I would recommend the solution to others. 

As the solution is cloud-based, we have always been using the latest version. 

I use the solution for everything. It is convenient. There is no need to save my work, as it is always in the cloud. 

The solution is easy to use and scalable. It is stable and we have had no issues with the performance. 

The solution could have better email automation. 

I have been using Microsoft 365 Business for two years. 

We have encountered no issues with the stability. 

The solution is scalable. 

I have not had occasion to make use of tech support. 

I do not recall if we used a different solution prior to Microsoft 365 Business. 

As I was not involved in the installation, I cannot comment on it. 

My previous organization consisted of a small company, with fewer than 100 users. 

I would recommend the solution to others. It's a great tool. 

I rate Microsoft 365 Business as a nine out of ten. 

We primarily use 365 for financial functions, like invoices, PODs, purchase orders, and customer contracts. 

At this stage, we're getting the most value out of Exchange, Teams, OneDrive, and some portions of SharePoint. Another nice thing is that Microsoft has infrastructure within our borders. From a GDPR point of view, our data needs to reside within South Africa's borders, and they've got data centers here. That helps because our government has stringent regulations that say the data we can't store data in the cloud outside of our borders.

365 Business' workflow should be better integrated into our current ERP systems. We are running two different ERP systems that are integrated, so it would make sense in the future to have those systems integrated into a content management workflow system. As it is, 365 is extremely open for integration, but it could be more seamless. Also, from an administrative point of view, it's a bit scattered. A more centralized user environment would be better.

We only started rolling 365 Business out in May last year from the local exchange and migrating everything to it. Due to the pandemic, it just made sense. So, I think most other companies did the same thing. In the beginning, my company was primarily interested in the email aspects of 365, but I showed them the potential of SharePoint as well. I gave them a demonstration, and now they're more using OneDrive than SharePoint itself.

We have no complaints about 365's stability. 

365 Business is easy to scale based on my experience. But it also depends on which portion—which modules— you want to scale. Adding normal users on Exchange is fairly straightforward. But when it comes to databases, scaling up can become quite complex.

I would say that Microsoft's support is fairly good. I would rate it about six out 10.

The initial setup of 365 is relatively straightforward. However, because we have about 120 employees, total deployment takes two or three days, including migrating historical email data. But, we were able to handle it all ourselves. And from a maintenance point of view, it's reasonably stable. It's just typical user issues, like password resets. We don't have any problems with space or anything at this stage. 

The price of 365 Business is highly competitive, especially if you compare it to standalone document and content management systems. Obviously, that excludes Exchange and all of that. But if you compare it to other similar products—which you can't really compare it to—I think it's very competitive.

I rate 365 Business seven out of 10. I would definitely recommend it. It's easy to use from a user's point of view. It's easy to set up and add users.