Microsoft 365 Business Reviews

The main use of the solution is for business applications. 

Microsoft 365 Business is user-friendly.

I have been using the solution for approximately two years. 

The solution is stable. 

I find the solution scalable. 

One of the most valuable features of the solution is that it can be quickly procured and installed. This is because is SaaS-based and does not require installation. There is only the configuration that is required. 

The solution requires a license which is expensive. 

I would advise people before purchasing Microsoft 365 Business to evaluate it to make sure it contains and supports applications required by their organization. 

I recommend the solution to others.

I rate Microsoft 365 Business an eight out of ten. 

I'm using all the fundamental stuff such as Outlook, Teams, PowerPoint, and Word. I use Excel an awful lot for data analysis.

As a small business, the big thing for us is the ability to onboard new people easily. We have people come on board for both short and long term projects. Getting them a corporate identity through email is important and it needs to be painless.

Through the admin portal, it's a matter of minutes to add new users, assign a license or buy a new license, and get them logged on. It takes 10 to 15 minutes. 

A lot of the administration is done through the web interface, and that can be a little clunky sometimes. It is changing. They have a legacy interface and the new interface. So, it takes a little while to get used to one over the other, but it is not a huge thing. In the end, it usually works out.

In Teams, it is a little tricky to set up a guest or to become a guest on someone's domain, but if people do that, then you have an improvement in the shared access. The real pain, which is not a big thing, in Teams is if you're a small business user, it is really hard to get somebody on a different domain into your list of contacts. You can't just chat with them or start an instant meeting. That is easier to do with Zoom, which I also use. The real issue in Teams is that if you're not on the same domain, a lot of the good functionality falls apart. You have to actually be a guest in the other person's domain. I have a large customer, and they created a guest account for me in their domain so that I can chat with people inside their organization as though I was inside their organization, but not everybody is willing to do that. Some of my customers are Aerospace and Defense, and nobody gets on their domain. So, if you're in two different domains, the communication sucks, and you're better off picking up your phone, which is bad. If you go back to the old model of Skype, you could add people, and then you could chat with them whether they were in your domain or not.

I have been using this solution for about five years.

It is quite stable. I had no issues, and uptime is good.

I haven't really dealt with tech support. It has been more around admin and billing, but it has been good. I probably needed some help from tech support a long time ago. They have multiple ways to connect. They can connect with you by email, or they can do a Remote Desktop or RDP. You can basically send them your cell phone number and tell them when you're ready for a call, and they'll call you. So, it has been really good.

Setting everything up initially was pretty straightforward. I didn't get the domain name through Microsoft, but I was able to link everything to a domain that I had purchased from a totally different organization. 

Essentially, I got the exchange servers connected to a domain that I had purchased from somewhere else. It was pretty easy. The most complex part was where you have to go and set up some of the detailed information relating to the domain name. You have to change some mappings and settings in the MX record when you link it to the domain. You have to go back to where your domain is being hosted and modify the MX records based on the information that Microsoft gives you. It validates that you've got it right and tells you what is working or what is not working. It tells you which settings are or are not correct. So, even though creating MX record entries is a little bit complex, they walk you through it really well

I have one of the higher level business licenses, and then I have a number of very basic, lower-cost cost subscriptions for our short term team members. We're a small organization of a dozen people.

We considered Google but almost all of our customers are Microsoft shops.

I come from an organization of 1,200 people, and around the time I was leaving, everything was being migrated to Office 365. The fact that Teams is bundled with the package now is a big thing because a lot of larger organizations are using Teams, so it lets you connect to them rather well.

I would rate this solution a nine out of 10.

We mainly use this solution for video conferencing on Microsoft Teams. We also use SharePoint quite a bit — for email. 

Within our organization, there are roughly 1,350 employees using this solution. Currently, we have a team of four technical engineers that take care of all maintenance-related issues. 

I appreciate the mobility of this solution. We started using it due to the pandemic. Once COVID-19 hit, we began working from home. 

I suppose it could be more secure; every solution could be more secure.

We just migrated over to Microsoft 365 Business last year. 

This solution is very scalable. 

We are very satisfied with the technical support. 

The installation was very straightforward. All that was required was a one-time installation. It took roughly one month to get everyone up and running.

We installed this solution on our own, although, Microsoft technical support helped. 

The licenses could be cheaper. Right now, we're on a yearly subscription. 

I would absolutely recommend this solution to others. Overall, on a scale from one to ten, I would give it a rating of nine. 

We use it for normal office applications.

Its interface looks clean, and its performance seems quite fast. It is faster than our previous app.

Its price could be better for companies that are not using it massively.

We started to use it around last year. 

It is stable.

I don't know if it is scalable or not. In terms of users, we are in the transition process to upgrade to this solution. Currently, not all users are using it. If it is given to our whole staff, we would have 30,000 users. We plan to keep using this solution and expand its usage.

We have our own technical team, and we contact them for any issues. If they need further help with a specific issue, they contact Microsoft support.

We have been using only Microsoft products. We were earlier using the other version of Office.

It was done by our technical team. We don't need a team to manage this. We just need to manage the license and contract. We have a small team that does the license and contract management.

We have an enterprise license, and we get some price off for that. Its price could be better for companies that are not using it massively.

I would recommend this solution. I would rate Microsoft 365 Business a seven out of ten.

We take care of our business tasks and communications using the full office environment.  

Teams is also a part of the Office 365 suite from Microsoft that I was actually using separately from Office before we moved to the Office 365 product.  

The thing I think can be improved is the Teams functionalities. Teams software is like Zoom and it is more-or-less the same idea. It is less intuitive in comparison to what I was used to in Zoom. Zoom has a much more intuitive interface and is user-friendly in how you create meetings, how to participate, and how you invite people to join groups. You can do conference calls with many parties more easily using Zoom.  

Inside the organization where everyone else also has Teams, it is a very good tool. But if I want to have someone join that is not in my organization or using another connection method like a phone number, it is tricky. You cannot dial to regular phones which is a feature that exists in Skype for Business.  

The integration with other products is less fluid compared to Zoom and Skype for Business. Those products are more flexible and I am able to dial regular phones. Zoom is a much more flexible product and I may like it more because it is familiar.  

I have been using the complete suite for the last seven months.  

It is a mature and stable product. There are no concerns with stability.  

I have no complaints about the scalability. The entire company is using the product and we are a company with about 800 employees. Maybe some people in the production areas are not using it because it is not important to their work, but all the office people are working with this tool.  

We previously used other versions of Microsoft products. Let's say we have been using Microsoft products for the last 10 or 15 years, which is common practice for many companies. It is company policy and not something that I can influence. No one asked me my opinion. It was the organization's decision to move to 365. We are all using Microsoft tools.  

The initial setup was straightforward. We did not use an integrator, reseller, or consultant for the deployment. We have an IT team inside our company that helps us to use the tools and do installations.  

We did not need to have any very special implementation strategy. We could just install the software to start using it. There is no deployment of hardware along with the software so the implementation time is very short.  

The Microsoft Office 365 suite is a pretty nice product. It is working fine, no real complaints. It is a sophisticated product. You have to explore on YouTube how to use some tricks and tips to work with it more efficiently.  

Overall I am satisfied with Office 365. It is a very convenient and common product — so nothing special to give advice about that most people do not already know. You really do not need any tools, any skills, or any special training to start using it.  

Of course, later on, you can learn about some tips and tricks to enhance your experience and productivity. But in general, it is very nice.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as a nine-out-of-ten.  

I primarily use the solution for the Microsoft Office Suite and Outlook.

I used to use 365 when I was at IBM, and, at later stages in my career, at other companies. I used to have my own license at home. Now, I have my own consulting firm. Recently, I got a laptop. I felt that transferring all the information from one laptop to the other was a painful experience. I got 365, as it is in the cloud, and due to that, I can just download my user information and I'm ready to go. 

The solution is stable. 

I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate.

While I like the fact that Microsoft is constantly updating its services, I also like the fact that Excel is pretty much the same since I started using it on Day One. 

Coming from larger companies, if you had 365 questions for Microsoft, it was hard to get a hold of them. The one way I could get answers was by talking to a friend, or one who has used 365 as well. Microsoft has no time for the little guy. I can Google to look for answers, however, you run the risk of getting answers that are baseless. It would be easier to use if you could get better help if you need it. 

Most Microsoft applications are not the most user-friendly.

I've used the product for a while. I've always used Microsoft for the most part.

The stability has been fine for the most part.

As an individual user, getting a hold of technical support can be difficult. Once, I actually found a number and I waited for an hour and a half. The guy who helped me, I can't thank him enough. He went beyond. I was extremely happy about the assistance. That said, typically, it's hard to get help.

I've used G Suite before as well. However, I'm a Microsoft guy. I'm 65, so I've used Microsoft all my life. G Suite is extremely good, however, as I see it, I'm not comfortable with it. I see the younger people getting faster with it. 

The cost of the solution is approximately $120 a year.

I'm an end-user of the solution. We mostly work with IBM, which is a bigger part of our offering.

While there's a way to use it on an enterprise level, I can only speak to individual usage. I personally like the fact that it's on the cloud and it's easy to access my documents from anywhere. 

I'd rate the solution at a seven out of ten. For the most part, the solution has been great. 

The solution is actually one suite. Azure and Intune, everything comes together. Once you have Microsoft 365, it is one platform and its different products are all under one umbrella. We use SharePoint, Word, Excel, OneDrive, Microsoft Teams - basically everything.

The product makes it easy to collaborate once all the employees are under one domain. Everyone can easily collaborate and share work-related information on the Cloud and all documents are shareable. 

The storage is much easier. Let's say that you are part of one company. You have that security with the company and you can easily share within Microsoft Teams and OneDrive. It's really easy now to collaborate, store, and share everything.  

The solution is very stable.

The scalability is great. 

The installation process is pretty straightforward.

I don't have any issues with the product or its offering. There aren't any missing features. I've enjoyed working with it. 

It could be flexible in terms of working with other cloud-based solutions. 

We've used the solution for one year at this point. It hasn't been that long just yet.

The stability of the product is very good. There are no crashes. It doesn't freeze. We don't deal with bugs or glitches. It's reliable. 

The solution scales well. If you need to expand it, as a company, you can.

We have about 1200 people using the solution at this time.

Technical support has been very helpful and responsive. They are good. We are happy with the level of service we get. 

Previously, we used Microsoft Office 2016.

The implementation was straightforward. It was not overly complex. From Intune, we had the option to deploy this product to all of the computers in the company. It was not very difficult as InTune provided this option for the deployment of Office 365 applications. You can just select whatever you want - Word, Outlook, Excel, OneNote, Teams, et cetera. It was very simple.

We have between 15 to 20 technical personnel in our organization that can handle deployment and maintenance tasks for this solution.

I handled the implementation myself. I did not need the assistance of any consultants or integrators. It was all handled in-house. 

I like that the licensing is user-based. 

The solution comes as one full suite that, once you buy it Microsoft 365, delivers everything you need under that license. You just have to select how many users will be using it. Once that happens, you pay for it yearly.

I'd rate the solution at a nine out of ten. It's been a great solution so far.

I would recommend the solution to others. 

We use Microsoft Business 365 for team document solutions, like SharePoint. There are about 1,000 employees in my company, but I'm not sure if everyone uses it.

I would like to see more integration in the next release.

Microsoft Business 365 is quite stable.

I rate Business 365 seven out of 10.