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IT Senior Application Architect at a transportation company with 1,001-5,000 employees
Real User
Stable, easy to set up, but the interface is not user-friendly
Pros and Cons
  • "Microsoft 365 Business is a fairly stable product."
  • "From the perspective of a developer, the interface could be more user-friendly. It is quite difficult to use."

What is our primary use case?

This solution is used for a variety of purposes, including Outlook, SharePoint, PowerApps, and Power BI.

What needs improvement?

From the perspective of a developer, the interface could be more user-friendly. It is quite difficult to use.

For how long have I used the solution?

I have been using Microsoft 365 Business since the first project that we worked on. It has been for quite some time, at least a couple of years.

We are using the latest version.

What do I think about the stability of the solution?

Microsoft 365 Business is a fairly stable product.

Buyer's Guide
Microsoft 365 Business
November 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We have more than 1,000 users in our organization.

How are customer service and support?

I personally have not contacted technical support.

Which solution did I use previously and why did I switch?

We are currently experimenting with Power BI.

How was the initial setup?

The initial setup is pretty straightforward. There were no difficulties with the installation.

Because it is a cloud-based solution, there is no installation required. You simply follow the steps online.

What's my experience with pricing, setup cost, and licensing?

It's getting to be expensive.

Licensing fees are paid on a yearly basis.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1624278 - PeerSpot reviewer
Investment Professional at a venture capital & private equity firm with 11-50 employees
Real User
Great features, particularly SharePoint which enables collaboration
Pros and Cons
  • "It's great that many people can collaborate together at the same time."
  • "Excel is sometimes slow, particularly when working with large files."

What is our primary use case?

The main features I use are PowerPoint, SharePoint and Word. We have around 20 users in the company and we are customers of Microsoft.

What is most valuable?

SharePoint is probably the most valuable feature for me. It's great that many people can collaborate together at the same time.

What needs improvement?

I find that sometimes Excel is slow, particularly when working with large files. 

For how long have I used the solution?

I've been using this solution for one year. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license fee. 

What other advice do I have?

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
November 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1675503 - PeerSpot reviewer
Executive Director at a logistics company with 1,001-5,000 employees
Real User
A stable and scalable office application with a useful email solution
Pros and Cons
  • "like Outlook. Outlook is an email solution, and we're using it every day for daily communication."
  • "It could be more user-friendly."

What is our primary use case?

I use Microsoft 365 Business primarily for Outlook. 

What is most valuable?

I like Outlook. Outlook is an email solution, and we're using it every day for daily communication.

What needs improvement?

It could be more user-friendly.

For how long have I used the solution?

I have been using Microsoft 365 Business for about a year.

What do I think about the stability of the solution?

Microsoft 365 Business has been stable so far for us.

What do I think about the scalability of the solution?

Microsoft 365 Business is scalable, and we have about 3000 people using it in our organization.

What other advice do I have?

On a scale from one to ten, I would give Microsoft 365 Business an eight. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1655238 - PeerSpot reviewer
NOC Manager at a comms service provider with 51-200 employees
Real User
Easy to install, stable and scalable
Pros and Cons
  • "The installation is very easy."
  • "The installation should be supportive of and able to integrate with Linux."

What is our primary use case?

As it is a cloud-based solution, we always use the latest version. 

We use Office Suite and OneDrive storage.

What needs improvement?

The installation should be supportive of and able to integrate with Linux. 

The installation of Microsoft Visio should be made easy.

For how long have I used the solution?

I have been using Microsoft 365 Business for three years.

What do I think about the stability of the solution?

The solution is stable and enables users to pick up their files from any device the world over. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

We have not had occasion to contact technical support and have mainly been in touch with Microsoft about payment.

Which solution did I use previously and why did I switch?

Before using Microsoft 365 Business, we used the Windows suite, the Office 2016 suite.

How was the initial setup?

The installation is very easy. One just need send users a link for the installation to occur. 

What about the implementation team?

The installation can be done on one's own. 

What's my experience with pricing, setup cost, and licensing?

The price is fine. It is perpetual. It allows me to support Mac users on that same service. 

What other advice do I have?

There are around 30 users making use of the solution in my organization.

I would recommend it to others. 

I rate Microsoft 365 Business as a nine out of ten, deducting a point because it does not support Linux. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1641087 - PeerSpot reviewer
Manager Operations at a non-profit with 1-10 employees
Real User
Stable, scalable, easy to install and can be accessed from anywhere and on any device
Pros and Cons
  • "It is easy to use."
  • "The price is an area that needs improvement."

What is our primary use case?

I am a reseller, I provide solutions to customers.

What is most valuable?

It is easy to use.

You can access it from anywhere or from any device. It can be used anywhere from a smartphone, or a laptop, without installing anything. Even if it is available on a system where MS Office is not installed, you can still use this product.

Features are available in different versions.

What needs improvement?

No product is perfect, bugs are always present.

The price is an area that needs improvement.

For how long have I used the solution?

I have been selling Microsoft 365 Business for two years.

What do I think about the stability of the solution?

Microsoft 365 Business is a stable product.

What do I think about the scalability of the solution?

It is a scalable product.

All updates are available from time to time. Every two to three days, there is an update.

How was the initial setup?

It is easy to set up.

What's my experience with pricing, setup cost, and licensing?

The price is high. It should be lower.

What other advice do I have?

I would rate Microsoft 365 Business a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1642500 - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Real User
Highly scalable, easy to use, but stability could improve
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "The solution is very large and PowerPoint and Word crash sometimes. The stability could improve."

What is our primary use case?

I primarily use Microsoft 365 Business for Outlook.

What is most valuable?

The most valuable feature is the ease of use.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately two years.

What do I think about the stability of the solution?

The solution is very large and PowerPoint and Word crash sometimes. The stability could improve.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 1,000 users using this solution in my organization.

How was the initial setup?

The installation is straightforward.

What other advice do I have?

I would not recommend this solution to others.

I rate Microsoft 365 Business a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Manager at a comms service provider with 501-1,000 employees
Real User
Flexible, stable, and offers good performance
Pros and Cons
  • "The flexibility of the solution has been great."
  • "Technical support could be a bit better. It's an aspect Microsoft could improve upon."

What is our primary use case?

We are primarily using the solution for our desktop office apps and Outlook and these kinds of things.

What is most valuable?

The performance of the solution is very good. It's quite stable. We haven't had any issues with the product so far.

The flexibility of the solution has been great. 

The solution can scale.

Technical support is okay.

What needs improvement?

Technical support could be a bit better. It's an aspect Microsoft could improve upon.

The integration with the other apps could be improved. I know it's dependent on what the company might decide and maybe not from a system side, however, if they can add more apps or more integration that would be helpful.

For how long have I used the solution?

I've used the solution for one to two years at this point. It hasn't been that long. 

What do I think about the stability of the solution?

The solution is quite stable. The performance is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

It is my understanding that the solution is scalable, however, I am not on the technical side, and therefore, it's not an aspect of the solution I directly deal with.

The entire company uses the solution. It's likely around 1,000 people in total. 

How are customer service and technical support?

Technical support is okay, however, it could always be slightly improved upon.

How was the initial setup?

I wasn't a part of the initial setup and therefore cannot speak to the exact process. I am not aware of if it is difficult or straightforward based on personal experience. I also cannot say how long it takes to deploy.

I'm not sure how many team members we have for maintenance or if it is a necessary aspect to be concerned with. Our IT team is managing it, and there are about 50 team members in total in the department.

What's my experience with pricing, setup cost, and licensing?

You do need to pay for a license, however, that is handled by another department. I can't say how much we pay at the company in order to use the solution.

My understanding is that there isn't a big difference between a monthly and yearly licensing fee.

Which other solutions did I evaluate?

I cannot speak to if we looked at other options before choosing this solution. I did not handle that aspect directly. I'm not sure if we did any comparison at all.

What other advice do I have?

As we are using the solution on the cloud, we are using the latest version of the solution. It is always automatically updating for us. 

I'd rate the solution at an eight out of ten. We've been mostly quite satisfied with the solution in general. 

I would recommend the solution to other users. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
MSP
Easy to install and deploy with good scalability capability
Pros and Cons
  • "The support is good."
  • "It would be ideal if the product offered more integration capabilities with non-Microsoft solutions."

What is our primary use case?

We primarily use the solution for its email capabilities. We also use it for the Microsoft Office applications.

What is most valuable?

The solution is very easy to use. You don't have to be overly technical. Any user can easily navigate the product.

The support is good.

The solution offers very good access to Microsoft Office apps.

We've found the solution to be quite scalable. 

The installation and deployment were very easy.

What needs improvement?

It would be ideal if the product offered more integration capabilities with non-Microsoft solutions.

For how long have I used the solution?

I've been using the solution for around three years at this point. It's been a while. 

What do I think about the scalability of the solution?

The solution is able to scale well. If a company needs to expand it, it can do so with relative ease.

We have about 400 people in our company that are currently using this solution.

We do plan to continue to use the solution and to increase usage in the future.

How are customer service and technical support?

Technical support has been good. they are knowledgeable and responsive. We're happy with the level of service we can get.

How was the initial setup?

The initial setup was not overly complex or difficult. It was simple. We found it to be straightforward.

The deployment was fast and only took about two or three days. However, I'm not 100% sure about the exact amount of time it ultimately took to complete. 

What about the implementation team?

I was able to handle the implementation myself. I did not need the assistance of any integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee to Microsoft. I cannot speak to the exact cost.

What other advice do I have?

I'd rate the product at a ten out of ten. We've been extremely satisfied with its capabilities.

I would recommend the solution to other organizations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user