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reviewer1624278 - PeerSpot reviewer
Investment Professional at a venture capital & private equity firm with 11-50 employees
Real User
Great features, particularly SharePoint which enables collaboration
Pros and Cons
  • "It's great that many people can collaborate together at the same time."
  • "Excel is sometimes slow, particularly when working with large files."

What is our primary use case?

The main features I use are PowerPoint, SharePoint and Word. We have around 20 users in the company and we are customers of Microsoft.

What is most valuable?

SharePoint is probably the most valuable feature for me. It's great that many people can collaborate together at the same time.

What needs improvement?

I find that sometimes Excel is slow, particularly when working with large files. 

For how long have I used the solution?

I've been using this solution for one year. 

Buyer's Guide
Microsoft 365 Business
February 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
837,501 professionals have used our research since 2012.

What's my experience with pricing, setup cost, and licensing?

We pay an annual license fee. 

What other advice do I have?

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Engineer at a computer software company with 51-200 employees
Real User
Reliable, stable, and great for business processes
Pros and Cons
  • "Overall, I have found it to be a good, reliable product."
  • "I have used the normal Excel Microsoft 365 worksheets. When it goes to macro running then 365 is not that user-friendly."

What is our primary use case?

I primarily use the solution for normal business work. 

What is most valuable?

The solution is mostly good for business-related tasks. 

Overall, I have found it to be a good, reliable product.

The product has been stable over the years.

It's pretty good for creating reports.

What needs improvement?

I have used the normal Excel Microsoft 365 worksheets. When it goes to macro running then 365 is not that user-friendly.

I cannot speak to any current features and what might be missing.

For how long have I used the solution?

I've been using the solution for about five years at this point. It's been a while.

What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance has been good for us.

How are customer service and technical support?

I don't have any experience using technical support. I cannot say how helpful or responsive they are. I've never tried to contact them. 

What other advice do I have?

I'm just a customer and end-user. I'm not a reseller and don't have a business relationship with Microsoft.

I'd rate the solution at a nine out of ten. I have been pleased with the product's capabilities and enjoy using it for work.

I would recommend it to colleagues and other companies. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
February 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
837,501 professionals have used our research since 2012.
reviewer861231 - PeerSpot reviewer
Senior Solutions Specialist at a comms service provider with 1,001-5,000 employees
Real User
Easy to use, scalable, and easy to install
Pros and Cons
  • "It's easy to use."
  • "The stability needs to be improved."

What is our primary use case?

We are resellers and we recommend and sell solutions such as this to our clients.

I also use it for my work.

What is most valuable?

It's easy to use.

What needs improvement?

The stability needs to be improved. It is not sufficient for my purposes.

For how long have I used the solution?

I have been using Microsoft 365 Business for two years.

We are using the latest version.

What do I think about the stability of the solution?

It's not stable, but it's okay.

Stability could be improved. I'm always lagging.

What do I think about the scalability of the solution?

It's a scalable solution. We have 100 users in our organization.

We plan to increase our usage.

How are customer service and technical support?

We are the SI team, we manage it ourselves.

How was the initial setup?

The initial setup was straightforward.

It was easy, and it only took two minutes.

What about the implementation team?

I completed the implementation myself.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly licensing fee.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1482141 - PeerSpot reviewer
Strategic Market Development Sr. Manager at a pharma/biotech company with 201-500 employees
Real User
Stable and easy to install
Pros and Cons
  • "It's flexible and easy to use."
  • "I would like to see cheaper licensing fees."

What is our primary use case?

We are using email and other office systems.

What needs improvement?

I would like to see cheaper licensing fees.

For how long have I used the solution?

I have been using Microsoft 365 Business for several years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

We have 300 users in our organization and we plan to continue using it.

How are customer service and technical support?

We have only contacted technical support a few times. Lately we not satisfied with the support.

How was the initial setup?

The initial setup was straightforward. It was easy to install.

We have a team of three technicians to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution.

What other advice do I have?

I can recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user935127 - PeerSpot reviewer
Office Manager at Agattu Trading 174 Pty Ltd
Real User
Helpful for team collaboration, email, and generating quotes
Pros and Cons
  • "The most valuable feature for us is Microsoft Teams."
  • "The pricing for this solution could be improved."

What is our primary use case?

We do not have a central location for our employees and everybody works from home.

I use this solution for things like email and generating quotes for customers.

What is most valuable?

The most valuable feature for us is Microsoft Teams. It replaces Skype where you can speak to one another and you can set tasks. We have found it really helpful.

What needs improvement?

The pricing for this solution could be improved. We get caught by the exchange rates in South Africa.

For how long have I used the solution?

I have been using this solution for five or six years.

What do I think about the stability of the solution?

This solution is stable. It just works.

What do I think about the scalability of the solution?

This is a scalable solution.

We have ten users.

How are customer service and technical support?

I have never had to speak with the technical support for this solution.

What's my experience with pricing, setup cost, and licensing?

Compared to buying a license, it is much cheaper and a good buy.

What other advice do I have?

This is a solution that I recommend.

I have not yet set it up so the messaging can be sent to my mobile phone, but this is something I know can be done because our technical people have done it.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user917223 - PeerSpot reviewer
Cloud Solution Specialist at a tech vendor with 501-1,000 employees
Reseller
Constantly updated and has a vast number of applications available
Pros and Cons
  • "The most valuable feature is Microsoft Teams."
  • "There are loads of holes in security and I'd like to see better integration with security products."

What is our primary use case?

I have been using this solution for about five years.

This solution is a SaaS application, so it's always a public-cloud based deployment.

What is most valuable?

The most valuable feature is Microsoft Teams.

What needs improvement?

Improvements can be made with the governance and compliance of this solution.

The migration from tenant to tenant can be improved.

There are loads of holes in security and I'd like to see better integration with security products.

What do I think about the stability of the solution?

Stability is not a problem.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

We have not needed to contact technical support for this solution.

How was the initial setup?

The initial setup is pretty straightforward once you know what you are doing. There are enough guides and documentation out there to help you.

What other advice do I have?

This solution is updated on a monthly basis.

My advice to anybody who is researching this solution is to understand what you are buying. Microsoft 365 is a huge product. Depending on which plan you purchase, there are a plethora of applications available to you. It's important to understand what those applications can do for you.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1600164 - PeerSpot reviewer
Programme Manager at a tech services company with 11-50 employees
Real User
Scalable, reasonably priced, and easy to use
Pros and Cons
  • "The solution is very stable."
  • "The solution could improve the user interface a little bit to make it easier to navigate."

What is our primary use case?

We're primarily using Office 365 as a product suite, however, we do not use it from an operating system perspective. It's great for general productivity as well as for teamwork and collaboration.

What is most valuable?

The solution makes collaboration easy. 

It's great for productivity.

The solution is always available and easy to use. Your files are always very safe.

The solution is very stable. It's a reliable product.

The scalability is great.

The solution is reasonably priced.

What needs improvement?

The solution could improve the user interface a little bit to make it easier to navigate.

For how long have I used the solution?

I've been using the solution for about two years now. It hasn't been too long.

What do I think about the stability of the solution?

The solution is very stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability is good. You seem to be able to add as many new users as you like. From that perspective, it scales well. 

We have about 15 users that regularly use the solution.

How are customer service and technical support?

I can't speak to any experience with technical support. I've never really dealt with them directly. Therefore, I wouldn't be able to speak to how helpful or responsive they are. 

How was the initial setup?

As a cloud-based solution, there isn't really any installation required. 

What's my experience with pricing, setup cost, and licensing?

We have a license that we pay for. It renews annually.

It could be cheaper, however, in general, it's affordable. 

What other advice do I have?

Since we use the cloud-based version, we're always using the latest version of the solution.

On a scale from one to ten, I'd rate the solution at a nine.

I'd recommend the solution to other users and other organizations. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1542351 - PeerSpot reviewer
General Manager - Kuwait at a computer software company with 201-500 employees
Real User
Good collaboration and content management features, with helpful technical support
Pros and Cons
  • "There are good storage features, collaboration features, and video call conferencing features."
  • "At times, the OneDrive lags, so the performance can be improved."

What is our primary use case?

We are a system integrator and we have been working with Microsoft products for twenty years. We use their technology to build solutions for our clients.

Some of the popular use cases involve Exchange, OneDrive, Sharepoint, and Teams.

What is most valuable?

The most valuable features are for content collaboration and content management.

There are good storage features, collaboration features, and video call conferencing features.

The user interface is good.

What needs improvement?

At times, the OneDrive lags, so the performance can be improved.

I would like to see faster data synchronization with OneDrive.

What do I think about the stability of the solution?

The product overall is stable.

What do I think about the scalability of the solution?

Microsoft Business 365 is a scalable product and we have approximately 250 users.

How are customer service and technical support?

The technical support is good.

What about the implementation team?

As a Microsoft Partner, we provide support for our clients.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user