Microsoft 365 Business Reviews

Everyone in our organization uses Office, including PowerPoint, SharePoint, Teams and Outlook.

The solution is nice and straightforward. They are in the process of expanding everything to the mobile to allow for integration between it. 

The acrylic solution could be improved. There is an error in the languages which creates a very big problem. In Hebrew one writes from right to left, not the converse. Customers receive emails in which the English word appears at the beginning instead of the end. This makes reading challenging. There is still an issue with the Greek language. 

We have been using Microsoft 365 Business since the beginning. 

The solution is very stable.

Thes solution is scalable. 

The technical support, being Microsoft, is good. Usually, there are no problems with the solution, as it is used by everybody, from secretaries to professionals. 

As the solution is cloud-based, the installation is straightforward. 

The licensing costs are not expensive. The prices are okay. Nowadays, Office 365 is available and I see companies working with this. It can also be rented monthly or bought on-premises. 

The payment terms can vary. One who rents Office 365 will accrue a monthly cost. One who rents the on-premises version of Office from Microsoft, as opposed to its cloud-based counterpart, will have the option of paying for it annually or purchasing a single license with support. 

Microsoft offers many features. When one buys a Microsoft license, he pays for everything inclusively, including Windows, Office, databases, BI and other Microsoft solutions. Everything is visible. One does not pay for the individual components but for the solution itself. 

Everybody uses Office. I am not aware of a single customer who does not. I think this rule applies to everyone in Israel uniformly. 

The number of people using the solution matches the size of the population in the country. 

I don't believe that use of Microsoft 365 Business over some other solution is really optional. This said, those using Apple or Mac have the option of going with OpenOffice, but 99 percent of the Israeli market goes with Microsoft and Windows, in which Office comes bundled in it. Perhaps in the United States this is different, as they have a much greater propensity to use Mac.

I rate Microsoft 365 Business as a ten out of ten. everyone uses it and there is really no alternative available. While the market makes available other choices, they cannot compete with Microsoft. There is the OpenOffice option, which I believe is employed with Mac and Apple. 

My son uses Microsoft 365 Business in his school where they do not use books, they work fully online. They are using their laptop on a daily basis where they use applications, such as Word in order to edit, submit, and share documents with the other pupils or teachers.

Office 365 is comfortable and easy to use and sometimes important to share doments with others, it is practically an standard de facto and it is a way to be sure your documents are going to be properly read.

I have been using this solution for approximately one year.

The stability is good.

I have found scalability good in this solution.

My company is quite Microsoft oriented for our laptops and commodity software. We have over 100,000 employees and many of them are using this solution but I am not sure the exact number.

I have needed to use the support for this solution.

We have a familiar subscription and you only need to share a link with the operating system you want to install it on. Anyone can download and install Microsoft 365 Business with a couple of clicks and it will be ready to use in a short period of time.

The price of the subscription for the solution could be less expensive.

I would recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

I work for a contact center in Guatemala and this is a contact center platform. We use the 365 tools for our daily operations including email and back office tools. We're customers of Microsoft and I'm the telephony manager. 

Videoconferencing using teams allowed us to keep our meeting cadence during the transition to working from home. SharePoint allowed us to keep sharing content for mobile and work from home users without breaking the company security protocols.

We completed the transition to Microsoft outlook company wide Data leak prevention policy templates added the additional security required for WFH.

We have 5,000 employees and 75% are working from home. It's very stressful when you're video conferencing and you can't disable your own video feeds. I'm always having to look at myself during a conference call. One of our consultants suggested disabling our own self video feed to reduce the stress during a long conference call. It's something small but it bothered everybody.

The other issue is when you want to connect the publicly accessible telephone network to Teams, it requires a paid service and additional models and hardware. If I invite you to a Teams session, you need to have Teams installed. It requires a specific phone connection and for you to have a phone in order to dial into the conference switch. Zoom has a pool of telephone lines already included in the base service and you can just call up the conference number without needing to install anything. That's not the case with Microsoft. 

I've been using this solution for three years.

The tool works, but we have had a couple of blackouts. It was a global problem where the entire platform started behaving badly. The more you rely on the tool, the bigger the concern is for a cloud platform, but so far so good. We had a couple of issues, but that was worldwide. Of the 5,000 people in the company, probably half of them are users.  

We have three people in the company responsible for setup and the actual migration, and they deal with upkeep and any problems. We'll increase use for everybody because we're continuing to work from home and this is going to be the defacto communication tool for our working from home agents. 

We previously used Google but moved to Microsoft.

The initial setup was straightforward. We did it ourselves and we paid for gold support, so we just raised a couple of questions, but it was pretty straightforward. Implementation took about one month. 

Employees are working from home and this solution has enabled us to continue functioning. 

Licensing is on an annual basis. 

It's important to take advantage of the adoption project managers at Microsoft. Our initial setup was without hiccups, but the team at Microsoft responsible for the early adoption for a successful implementation are key. They really helped with the initial setup. When you start from zero, it's not as intuitive as you might think and it helps to have people with more knowledge to point you in the right direction. It's not rocket science, but trying to do it yourself can be a nightmare. 

The product lacks features and is quite expensive so I rate this solution a nine out of 10.

We use this solution to drive our email services and for collaborations of spreadsheets or word documents.

Also, the OneDrive is used for storage, which allows you to access your files from anywhere.

The bundle we have comes with the office installation to the CCM on the user's work tools. When you are working on your documents, you can easily sync them to the one online. It is much more seamless when it comes to accessing documentation and collaborating with other people on the same projects. It is essentially what we use Office 365 for. 

It is easy to use.

It's painless.

If they want to encourage more usage, the pricing should be looked at. The pricing should be in a way where we can leverage the E5 functionality. 

The security section of the solution is also something that is of great concern, especially now that a lot of people are doing work from home. You need the Microsoft Intune solution to help protect your documentation, your documents, and to keep your data confidential.

Lower license options should come embedded with security.

I have been using Microsoft 365 Business for a few years.

In terms of it being scalable, you can practically use it for anything you want to use it for.

We have approximately 480 staff members who are using it.

Everyone has a mailbox account.

I have not contacted technical support. It's pretty straightforward. We have a lot of resources online to guide you. 

We have not called Microsoft for anything.

It's a cloud-based solution, so there really isn't any installation. You are given admin credentials.

You can download the office tools from the cloud and you can apply your licenses to start working and activate your account.

It is quite expensive.

If I wanted to improve it, I would look at the way they price their models, for example, Microsoft is breaking the license models into sections such as E1, E3, and E5.

The E5 license is quite expensive. Most of our users have an E3 license essentially due to cost.

I think that Microsoft Office is the number one solution for organizations. I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a nine out of ten.

Our entire company uses this solution — roughly 25,000 people. We use Microsoft 365 Business for email, for example. 

We definitely plan to keep using this solution. 

Teams and SharePoint are both great. 

There should be more alignment between Windows solutions, mobile solutions, and web solutions. That way the user experience is always the same. Currently, a Windows solution is very powerful whereas the mobile experience is basic.

I can't comment on support as I have never had to contact them.

As this is a cloud-based solution, there is no setup required.

The licensing could probably be cheaper, but I have nothing to compare it to. 

As an end-user, I would give Microsoft 365 Business an overall rating of nine out of ten — I am very happy with it. 

We use Microsoft 365 Business for scheduling emails and meetings and for features like Excel, PowerPoint, etc.

The platform is stable and easy to use.

There could be less frequent product updates.

I rate the product's stability an eight out of ten.

The initial setup is easy for the cloud version.

We implement the product with the help of our in-house team.

I recommend Microsoft 365 Business to others and rate it a ten out of ten.

I use Microsoft 365 Business for everything in my office, including OneDrive and PPT.

The most valuable feature of Microsoft 365 Business is that I don't lose anything since everything is on the drive, and I can access it from anywhere.

At least a basic collaboration tool or project management tool should be included in the solution for the price we pay.

I have been using Microsoft 365 Business for nine years.

Microsoft 365 Business is a pretty stable solution, and I have never had any issues with its stability.

The solution's scalability is pretty fine. Around ten users are using the solution in our organization.

The solution's technical support team was pretty responsive.

I previously used Gmail.

The solution’s initial setup is fine.

To deploy the solution, you have to create an email address. I installed the solution by myself.

We pay a monthly licensing fee for Microsoft 365 Business. The solution's pricing could be made better.

Microsoft 365 Business is a cloud-based solution. I would recommend Microsoft 365 Business to other users.

Overall, I rate Microsoft 365 Business an eight out of ten.

We use Microsoft 365 Business to carry out work operations with the help of Outlook, Teams, SharePoint, and all the other features.

The product is flexible and easy to use.

Microsoft 365 Business’s stability needs improvement. There are a lot of system downtimes. It could work better.

We have been using Microsoft 365 Business for three to four years.

I rate the product’s stability a nine out of ten.

We have more than 400 Microsoft 365 Business users. We use it extensively. I rate its scalability a ten out of ten.

The initial setup is easy. It takes two months to complete the process. We encounter some challenges regarding data backup and migration from existing and new systems. Thus, we use some third-party tools for the same.

We implement the product in-house.

The product generates a return on investment in high availability, expandability, and flexibility. We can do the work in less time.

The product’s price could be improved. There are additional costs involved apart from standard licenses.

We have evaluated Linux-based products before. But eventually, we went with Microsoft 365 Business.

It is a good platform. I rate Microsoft 365 Business a ten out of ten.