Try our new research platform with insights from 80,000+ expert users
PeerSpot user
Sr Software Architect at a tech services company with 501-1,000 employees
Consultant
It offers API gateway features and AD integration. An IaaS option should also be offered.

What is most valuable?

  • API gateway features
  • AD integration
  • Access management capabilities
  • Usage plans
  • Quotas for APIs, etc.

How has it helped my organization?

It is a simple and effective way to enable micro-services architecture. The Standard Tier is cost effective.

What needs improvement?

  • An IaaS option is needed. The SaaS option limited our requirement, as we wanted more control on our data, and integration with our virtual LAN. Integration with our VLAN was possible only with the premium version and expensive gateway controllers.
  • PCI compliance

For how long have I used the solution?

I evaluated it for one month.

Buyer's Guide
Microsoft Azure API Management
March 2025
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and support?

Technical support is 7/10.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. However, I evaluated other API gateways and shortlisted ForgeRock - OpenAM/OpenIG, because it has an IaaS option.

How was the initial setup?

Initial setup was fairly straightforward; excellent documentation.

What's my experience with pricing, setup cost, and licensing?

The Standard Tier is cost effective.

Which other solutions did I evaluate?

Before choosing this product, I evaluated NGINX, Apigee, and ForgeRock (OpenAM/OpenIG).

What other advice do I have?

Code impact: Required services to import Swagger library.

Being SaaS, if you are running services on IaaS, communication between APIM and your services will be through the public internet (if that’s a cause of concern).

APIM was available in classic mode only (as of April 2016). Our infrastructure was ARM. Connectivity was complex and expensive.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user208704 - PeerSpot reviewer
Senior .Net Developer at a university with 51-200 employees
Vendor
It's easy to setup and have something going within an hour but configuration exporting from the Admin portal needs work.

What is most valuable?

The ability to manage user access to given API operations.

  • Visibility on user usage analytics
  • Set policies across API operations, which control the type of access (CORS, JSONP)
  • The ability to piece together an array of services into one proxied service. Where I can create consistency to both usage and documentation

How has it helped my organization?

We were securely able to offer services to external third parties to securely consume within a relatively short amount of time.

What needs improvement?

  • Versioning of API operations (which I have heard is in the pipeline)
  • Easy exporting of configurations from the Administrator portal.

For how long have I used the solution?

I've used it for around six months or so.

What was my experience with deployment of the solution?

I did follow the prescribed steps to export our Test subscription setup to import into a production subscription environment, but I was unable to achieve the export within the short amount of time I had to achieve it. So to get around the issue, I just manually configured it in the production environment as part of the release.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Didn't use them.

Technical Support:

10/10, as our Microsoft account manager arranged direct contact with members of the API Management Team.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Pretty easy. The online documentation is very thorough.

What about the implementation team?

In-house implementation.

What was our ROI?

The product probably saved us at least two to four sprints worth of extra work, which would not have achieved the quality, which this PAS provides us, out of the box.

What's my experience with pricing, setup cost, and licensing?

Nothing. Day to Day costs are very minimal, tens of dollars a month or so depending on peaks of usage.

Which other solutions did I evaluate?

No. I was evaluating Azure PAS offerings and producing proof of concept solutions just before the project kicked off.

What other advice do I have?

Definitely check it out. The documentation is plentiful and it is pretty easy to setup and have something going within an hour or so.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Azure API Management
March 2025
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
reviewer1525593 - PeerSpot reviewer
Executive Director Finance & Strategy at a consultancy with 51-200 employees
Real User
Easy to install, has good support, and is easy to use
Pros and Cons
  • "I like the stability and the ease of use."
  • "The licensing fees should be cheaper."

What is our primary use case?

We use Microsoft Azure API Management with a custom software solution.

What is most valuable?

I like the stability and the ease of use.

What needs improvement?

The licensing fees should be cheaper.

For how long have I used the solution?

I have been using Microsoft Azure API Management for three years.

What do I think about the stability of the solution?

Microsoft Azure API Management is a stable product.

What do I think about the scalability of the solution?

It is a scalable solution. We have 60 users in our organization who use this solution.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

I knew MuleSoft Anypoint. I worked with it for two years.

It was better for the enterprise architecture to use Microsoft Azure API Management.

How was the initial setup?

Microsoft Azure API Management is easy to install.

We have a team of four engineers and managers to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are expensive. I would like it to be cheaper.

Our licensing fees are paid on a monthly basis.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Microsoft Azure API Management an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technology Architect Manager at ESB
Real User
Has good Active Directory Synchronization but the inbuilt policies need improvement
Pros and Cons
  • "The Azure Active Directory Synchronization is quite good."
  • "They should improve the inbuilt policies that they have and that should properly create a deployment architecture as well."

What is most valuable?

The Azure Active Directory Synchronization is quite good.

What needs improvement?

They should improve the inbuilt policies that they have and that should properly create a deployment architecture as well.

For how long have I used the solution?

We have been using Azure for about a year. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. 

What's my experience with pricing, setup cost, and licensing?

The price could be lower.

What other advice do I have?

At the end of the day, all the products are one and the same, just that some of them have more features than others. That's all.

I would rate Azure a seven out of ten. Not a ten because I would like for them to improve on the number of policies it has inbuilt and for it to have better deployment architecture.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Cloud Architect at a healthcare company with 10,001+ employees
Real User
Easy setup but issues with support
Pros and Cons
  • "Initial setup was quite easy."
  • "Sometimes when immediate support is required, it isn't available."

What is our primary use case?

My primary use case is as part of a multi-channel strategy wherein APIMs are being used with micro-products or third-party clients. Our web application firewall receives all the external and public traffic, and it re-routes to the APIM, which is on the private subnet. The APIM manages both in authentication and authorization service composition layer.

What needs improvement?

One thing that could be improved is to remove the dependency of Kubernetes as an external L4 load layer balance. It would also be useful if APIM could integrate internally with Kubernetes right out of the box.

For how long have I used the solution?

I have been using this solution for around two years.

How are customer service and support?

General support has been very good, but sometimes when immediate support is required, it isn't available.

How was the initial setup?

The initial setup was quite easy as it is a managed service.

What about the implementation team?

I used a managed service to implement.

What other advice do I have?

I would rate this product as seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1884744 - PeerSpot reviewer
Principal Software Engineer at a financial services firm with 501-1,000 employees
Real User
The best tool for cloud-built services
Pros and Cons
  • "Azure APIM's best features are its straightforward access management (it's a single point of access for all monitoring and logging and for policy implementation) and its integration with the Azure Cloud infrastructure."
  • "In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment."

What is our primary use case?

I mainly use Azure APIM for access management.

What is most valuable?

Azure APIM's best features are its straightforward access management (it's a single point of access for all monitoring and logging and for policy implementation) and its integration with the Azure Cloud infrastructure.

What needs improvement?

In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment. They could also improve their access management portal.

For how long have I used the solution?

I've been using Azure APIM since 2017.

What do I think about the stability of the solution?

Azure APIM is pretty stable.

What do I think about the scalability of the solution?

Azure APIM is scalable.

What other advice do I have?

If your services are built on the cloud, I think APIM is the best tool. I would rate APIM eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1105656 - PeerSpot reviewer
CEO at a tech vendor with 11-50 employees
Real User
Flexible, quick to deploy, and integrates well with the other Azure products
Pros and Cons
  • "This solution is very flexible, and it's very compatible with the other Azure products."
  • "The developer portal can be improved."

What is most valuable?

This solution is very flexible, and it's very compatible with the other Azure products.

What needs improvement?

The developer portal can be improved. There should be more resources available for the developers.

Better integration with third-party products would helpful.

For how long have I used the solution?

I have been using Microsoft Azure API Management for two years.

What do I think about the stability of the solution?

This is a stable product and we intend to continue using it in the future.

What do I think about the scalability of the solution?

We have more than ten users and there are five developers.

How are customer service and technical support?

The support for Azure is excellent and we are satisfied with it.

How was the initial setup?

The initial setup is very simple. It doesn't take longer than one or two hours to deploy.

What about the implementation team?

A consultant assisted us with the deployment.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1314810 - PeerSpot reviewer
System Analyst at a tech services company with 51-200 employees
Real User
Simple to use and well integrated; an on-premise option would be helpful
Pros and Cons
  • "It's very well integrated with the Azure environment."
  • "In terms of improvement, it would be helpful if they could develop an on-premises option."

What is our primary use case?

Our primary use case is to provide API mapping for our clients. We're a customer of Azure and I'm a system analyst. 

What is most valuable?

The most valuable feature of the solution is it's simplicity. It's easy to set up and is very well integrated with the Azure environment.

What needs improvement?

In terms of improvement, it would be helpful if they could develop an on-premises option. 

For how long have I used the solution?

I've been using this solution for one year. 

What other advice do I have?

I would rate this product a seven out of 10. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Product Categories
API Management
Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.