The tool helps to manage APIs.
Azure Architect at Codit
A scalable solution that helps to manage APIs
Pros and Cons
- "The tool helps to manage APIs."
- "The product needs to introduce a developer portal."
What is our primary use case?
What is most valuable?
The tool does what it's supposed to do.
What needs improvement?
The product needs to introduce a developer portal.
For how long have I used the solution?
I am working with the tool for ten years.
Buyer's Guide
Microsoft Azure API Management
November 2024
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
My company has around 20-30 customers for the solution. Each customer can have about 100 users for the tool.
How are customer service and support?
Microsoft support is good. We have regular sessions with Microsoft where we can have private previews of new features.
How was the initial setup?
The tool's setup depends. If you use it in the CI/CD pipeline, then the setup is complex. To deploy the solution, you need to create a template and enable the features.
What's my experience with pricing, setup cost, and licensing?
There are different tiers for pricing. You can even use the free version.
What other advice do I have?
I would rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Executive Director Finance & Strategy at a consultancy with 51-200 employees
Easy to install, has good support, and is easy to use
Pros and Cons
- "I like the stability and the ease of use."
- "The licensing fees should be cheaper."
What is our primary use case?
We use Microsoft Azure API Management with a custom software solution.
What is most valuable?
I like the stability and the ease of use.
What needs improvement?
The licensing fees should be cheaper.
For how long have I used the solution?
I have been using Microsoft Azure API Management for three years.
What do I think about the stability of the solution?
Microsoft Azure API Management is a stable product.
What do I think about the scalability of the solution?
It is a scalable solution. We have 60 users in our organization who use this solution.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
I knew MuleSoft Anypoint. I worked with it for two years.
It was better for the enterprise architecture to use Microsoft Azure API Management.
How was the initial setup?
Microsoft Azure API Management is easy to install.
We have a team of four engineers and managers to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing fees are expensive. I would like it to be cheaper.
Our licensing fees are paid on a monthly basis.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Microsoft Azure API Management an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Azure API Management
November 2024
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Technology Architect Manager at ESB
Has good Active Directory Synchronization but the inbuilt policies need improvement
Pros and Cons
- "The Azure Active Directory Synchronization is quite good."
- "They should improve the inbuilt policies that they have and that should properly create a deployment architecture as well."
What is most valuable?
The Azure Active Directory Synchronization is quite good.
What needs improvement?
They should improve the inbuilt policies that they have and that should properly create a deployment architecture as well.
For how long have I used the solution?
We have been using Azure for about a year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
What's my experience with pricing, setup cost, and licensing?
The price could be lower.
What other advice do I have?
At the end of the day, all the products are one and the same, just that some of them have more features than others. That's all.
I would rate Azure a seven out of ten. Not a ten because I would like for them to improve on the number of policies it has inbuilt and for it to have better deployment architecture.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Integration Architect & managing partner at a tech services company
Policies allow us to control and enrich the API behavior without code changes.
Pros and Cons
- "Monitoring: It gives us a detailed overview of how clients are using the API and it allows us to see the consumption trends in real-time."
- "The documentation and configuration of APIs."
- "There were no scalability issues."
- "Security could be improved."
What is most valuable?
- Monitoring: It gives us a detailed overview of how clients are using the API and it allows us to see the consumption trends in real-time.
- Policies: It allows us to control and enrich the API behavior without the need to make code changes
- The documentation and configuration of APIs.
How has it helped my organization?
Internally, we use this product to give our employees a catalog of all the APIs that we implemented over the years. They get detailed documentation on how to use those APIs and can develop their own solutions on top.
What needs improvement?
Security could be improved.
For how long have I used the solution?
I have used this solution for a year.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How is customer service and technical support?
I would give the technical support team a rating of eight out of 10 .
How was the initial setup?
The setup was straightforward, setting up a basic API management portal is only a few clicks in the Azure Portal. Once it is set up, the APIs can directly be added by just importing the Swagger file.
What's my experience with pricing, setup cost, and licensing?
The developer and standard pricing tiers of Azure API Management are very competitive compared to other products. If a customer wants to expose their internal APIs to the Azure API Management Portal, then they would require a VPN connection which requires the Premium Pricing tier. This can be expensive and we currently recommend our customers to not use a VPN connection, i.e., if they don’t need additional Premium features; and we suggest they expose their APIs publicly through other technologies such as the relay services.
What other advice do I have?
Learn how policies work since this is where the real added value of Azure API Management is.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Data Connect Technologies Pte Ltd
Easy to set up, easy to expand, and has dynamic pricing
Pros and Cons
- "It’s easy to set up."
- "The cloud deployment performance could be better."
What is our primary use case?
We primarily use the solution for storage. It’s for a database backup.
What is most valuable?
We really like the scalability.
It’s easy to set up.
What needs improvement?
The cloud deployment performance could be better.
Technical support could use some improvement.
For how long have I used the solution?
I’ve been using the solution for three years.
What do I think about the stability of the solution?
It is stable. However, its performance is not better than an on-premises deployment.
What do I think about the scalability of the solution?
The solution can scale and is easy to expand. It’s actually quite impressive.
We have about ten clients using the solution.
How are customer service and support?
Technical support could be better. There’s a lot of bouncing around. It’s not orderly.
How was the initial setup?
It is a straightforward setup. The implementation is not difficult or complex. The deployment is quick as well. It only took two or three days to get everything up and running.
We have about five technical people who can handle the setup and implementation process.
What's my experience with pricing, setup cost, and licensing?
We are a Microsoft-managed partner, so we do have some pricing from the distributor.
The licensing is dynamic as it is based on cloud usage.
What other advice do I have?
I can recommend Azure Block Storage to other people. However, they need to have an open mind in order to use cloud storage.
I’d rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Branch Manager at a insurance company with 1,001-5,000 employees
High performance, reasonably priced, and stable
Pros and Cons
- "The solution has overall high performance."
- "Microsoft Azure API Management could improve by having better integration with third-party solutions."
What is our primary use case?
I am using Microsoft Azure API Management to connect external systems.
What is most valuable?
The solution has overall high performance.
What needs improvement?
Microsoft Azure API Management could improve by having better integration with third-party solutions.
In an upcoming release, there should be more focus on API lifecycle management, such as MuleSoft provides and the API gateway is not comprehensive enough, we need to put a lot of extra effort doing manual work.
For how long have I used the solution?
I have been using Microsoft Azure API Management for half a year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
For what we have been using the solution for it has been scalable.
Our company is a medium-size using this solution.
How are customer service and technical support?
We have found some configuration that is not supported by the solution yet. There is room for improvement in their support.
I would rate the technical support of Microsoft Azure API Management a four out of five.
How was the initial setup?
The setup and configuration are very quick.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable compared to others.
Which other solutions did I evaluate?
We are still looking for a better API-optimized solution.
What other advice do I have?
I would recommend this solution for some small and medium-sized projects, as it is quite easy and effective to start with. I am not sure if it is suited for large companies that have heavily loaded APIs which the solution might not be able to support.
I rate Microsoft Azure API Management an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior .Net Developer at a university with 51-200 employees
It's easy to setup and have something going within an hour but configuration exporting from the Admin portal needs work.
What is most valuable?
The ability to manage user access to given API operations.
- Visibility on user usage analytics
- Set policies across API operations, which control the type of access (CORS, JSONP)
- The ability to piece together an array of services into one proxied service. Where I can create consistency to both usage and documentation
How has it helped my organization?
We were securely able to offer services to external third parties to securely consume within a relatively short amount of time.
What needs improvement?
- Versioning of API operations (which I have heard is in the pipeline)
- Easy exporting of configurations from the Administrator portal.
For how long have I used the solution?
I've used it for around six months or so.
What was my experience with deployment of the solution?
I did follow the prescribed steps to export our Test subscription setup to import into a production subscription environment, but I was unable to achieve the export within the short amount of time I had to achieve it. So to get around the issue, I just manually configured it in the production environment as part of the release.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
Didn't use them.
Technical Support:10/10, as our Microsoft account manager arranged direct contact with members of the API Management Team.
Which solution did I use previously and why did I switch?
No previous solution used.
How was the initial setup?
Pretty easy. The online documentation is very thorough.
What about the implementation team?
In-house implementation.
What was our ROI?
The product probably saved us at least two to four sprints worth of extra work, which would not have achieved the quality, which this PAS provides us, out of the box.
What's my experience with pricing, setup cost, and licensing?
Nothing. Day to Day costs are very minimal, tens of dollars a month or so depending on peaks of usage.
Which other solutions did I evaluate?
No. I was evaluating Azure PAS offerings and producing proof of concept solutions just before the project kicked off.
What other advice do I have?
Definitely check it out. The documentation is plentiful and it is pretty easy to setup and have something going within an hour or so.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at Ebiz consulting gmbh
Excellent for easy integration with the entire Microsoft system
Pros and Cons
- "Ease of integration into the entire Microsoft environment."
- "Multi-tenant functionalities is missing from the system, especially when it comes to the developer code of features."
What is our primary use case?
We use the product for managing APIs - for internal as well as for external communication.
Furthermore we enable transparency, governance and re-use.
How has it helped my organization?
- Being a PaaS component it helped reducing maintance efforts
- Homogenous solution for information exchange between internal and external stakeholders
What is most valuable?
The most valuable feature would be the easy integration into the entire Microsoft environment, like Access Directory, the collaboration tooling, the development tooling, basically the integration into the Microsoft universe.
What needs improvement?
Multi-tenant functionalities is missing from the system, especially when it comes to purpose specific requirements such as CI, branding, language, content structure. If you're aware of the details of API Management provided by Azure, there are two areas. One is for developers, and the other is for consumers. In order to support the best, or all the different use cases we have, the multi-tenant support would be appreciated.
For how long have I used the solution?
I've been using the product for about three years.
What do I think about the stability of the solution?
The product is stable, it's good. It depends a little bit on the tier, on the different settings, and different customizations that are possible. But in general, it's a stable solution.
What do I think about the scalability of the solution?
How are customer service and technical support?
Technical support to a certain extent is good, it's available in the internet, if you wish. The moment you need to reach out for serious technical support in terms of incidents, or on-site support, or whatever, it becomes a little more challenging.
How was the initial setup?
The initial setup for us was easy. It helps that we have Azure knowledge within the company.
What's my experience with pricing, setup cost, and licensing?
Understand the different Tiers (from small to large including VNet-integrated express route)
Start small and be aware that the developer version has all features enabled which also requires the highest possible Tier.
What other advice do I have?
Approach API Management in the two areas "tooling" and "governance".
Tooling required end-to-end thinking from a developer, consumer and infrastructure perspective. For each multiple examples can be shared.
For governance start with the obvious fitting to your organization. Do not follow all recommendations from the start, hence expect an iterative approach.
I would recommend this product and would rate it an eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros
sharing their opinions.
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