We use Microsoft Azure API Management for integration. We use it for managing, monitoring, and integrating with other systems, for example, for asset management and monitoring tools. If we want to integrate or enable monitoring and management, we use Microsoft Azure API Management.
General Manager at HCL Technologies
Flexible, user-friendly, and has rich documentation and guides for configuration and usage
Pros and Cons
- "What I like most about Microsoft Azure API Management is that it's flexible and user-friendly. The solution also has rich documentation and guides available, so users can configure and use it."
- "What would make Microsoft Azure API Management better are more APIs. They keep updating their APIs, but it would be better if the solution had more APIs for the services and more integration with other platforms."
What is our primary use case?
What is most valuable?
What I like most about Microsoft Azure API Management is that it's flexible and user-friendly. The solution also has rich documentation and guides available, so users can configure and use it.
What needs improvement?
What would make Microsoft Azure API Management better are more APIs. They keep updating their APIs, but it would be better if the solution had more APIs for the services and more integration with other platforms.
For how long have I used the solution?
I've been using Microsoft Azure API Management for the last six to eight months.
Buyer's Guide
Microsoft Azure API Management
December 2024
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,052 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Microsoft Azure API Management is a scalable solution. You can customize it, and you can also use your scripts with it.
How was the initial setup?
The installation process for Microsoft Azure API Management was easy.
What's my experience with pricing, setup cost, and licensing?
I don't remember licensing information or costs for Microsoft Azure API Management.
What other advice do I have?
Microsoft Azure API Management is used by over a hundred development teams for developing solutions, including integrations. Currently, there's no plan to increase its usage.
I would recommend the solution to other people who want to start using it.
I would rate Microsoft Azure API Management eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Software Engineer at a financial services firm with 501-1,000 employees
The best tool for cloud-built services
Pros and Cons
- "Azure APIM's best features are its straightforward access management (it's a single point of access for all monitoring and logging and for policy implementation) and its integration with the Azure Cloud infrastructure."
- "In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment."
What is our primary use case?
I mainly use Azure APIM for access management.
What is most valuable?
Azure APIM's best features are its straightforward access management (it's a single point of access for all monitoring and logging and for policy implementation) and its integration with the Azure Cloud infrastructure.
What needs improvement?
In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment. They could also improve their access management portal.
For how long have I used the solution?
I've been using Azure APIM since 2017.
What do I think about the stability of the solution?
Azure APIM is pretty stable.
What do I think about the scalability of the solution?
Azure APIM is scalable.
What other advice do I have?
If your services are built on the cloud, I think APIM is the best tool. I would rate APIM eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Azure API Management
December 2024
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,052 professionals have used our research since 2012.
Principal Consultant at a tech services company with 10,001+ employees
User-friendly, easy to use, and the developer portal is very helpful
Pros and Cons
- "The most valuable feature is the developer portal, which has source code examples in various programming languages to help developers learn the API."
- "This solution is only available as a cloud-based deployment and it would be very helpful to have an on-premises version."
What is our primary use case?
We are publishing microservices using API management. We have created various packages and policies that we are applying over there. We have also created a portal for developers so that they can see what we are doing.
What is most valuable?
The most valuable feature is the developer portal, which has source code examples in various programming languages to help developers learn the API.
It is possible to combine APIs and make a new product, which is a very good feature.
It is very user-friendly and easy to use.
What needs improvement?
This solution is only available as a cloud-based deployment and it would be very helpful to have an on-premises version. This is driven by the fact that some of our clients have specific requirements and they do not want to be on the cloud.
I would like to have an administrator's option that shows me API usage and can generate bills that I can send to my customers. Currently, our customers can see the usage but not how much it is going to cost. For example, assume that you get 100 calls for free and then 100 more free each month, but after than, each call costs twenty cents or one cent, whatever the price is. The administrator can generate reports when the bills are available and can charge them to the customer. This could be done with a monetization module, which would be better than the manual calculations that we have to do now.
For how long have I used the solution?
I have been using Azure API Management for almost one year.
What do I think about the stability of the solution?
I think that this is a stable solution.
What do I think about the scalability of the solution?
Microsoft handles the scalability so you don't need to worry about it.
How are customer service and technical support?
Microsoft's technical support is okay. On a scale from one to ten, I would rate them an eight.
Your first response will be fast but after that, it will be slow. Then, the technician might just say that they are not the right contact. From opening the ticket until final closure will take time. Generally, it takes the experts some time to comment. Unfortunately, everywhere is like that.
Which solution did I use previously and why did I switch?
We did not use another API management solution prior to this one. We were developing applications and then moved into APIs.
How was the initial setup?
The initial setup is very simple. Within a few days, one can understand completely how to use it. It does not require deployment because it is available on the cloud and everything is ready. In fact, there is no installation at all.
It will take some time to onboard your API and define your policies, such as those for security. It should take about ten minutes to get up and running.
Which other solutions did I evaluate?
We considered other options; however, our client is mainly a Microsoft shop and they were already using Azure for various things. As such, we did not fully evaluate other options.
What other advice do I have?
This is absolutely a solution that I would recommend for others.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Software Architect at a tech services company with 501-1,000 employees
It offers API gateway features and AD integration. An IaaS option should also be offered.
What is most valuable?
- API gateway features
- AD integration
- Access management capabilities
- Usage plans
- Quotas for APIs, etc.
How has it helped my organization?
It is a simple and effective way to enable micro-services architecture. The Standard Tier is cost effective.
What needs improvement?
- An IaaS option is needed. The SaaS option limited our requirement, as we wanted more control on our data, and integration with our virtual LAN. Integration with our VLAN was possible only with the premium version and expensive gateway controllers.
- PCI compliance
For how long have I used the solution?
I evaluated it for one month.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
Technical support is 7/10.
Which solution did I use previously and why did I switch?
I did not previously use a different solution. However, I evaluated other API gateways and shortlisted ForgeRock - OpenAM/OpenIG, because it has an IaaS option.
How was the initial setup?
Initial setup was fairly straightforward; excellent documentation.
What's my experience with pricing, setup cost, and licensing?
The Standard Tier is cost effective.
Which other solutions did I evaluate?
What other advice do I have?
Code impact: Required services to import Swagger library.
Being SaaS, if you are running services on IaaS, communication between APIM and your services will be through the public internet (if that’s a cause of concern).
APIM was available in classic mode only (as of April 2016). Our infrastructure was ARM. Connectivity was complex and expensive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Azure Architect at Codit
A scalable solution that helps to manage APIs
Pros and Cons
- "The tool helps to manage APIs."
- "The product needs to introduce a developer portal."
What is our primary use case?
The tool helps to manage APIs.
What is most valuable?
The tool does what it's supposed to do.
What needs improvement?
The product needs to introduce a developer portal.
For how long have I used the solution?
I am working with the tool for ten years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
My company has around 20-30 customers for the solution. Each customer can have about 100 users for the tool.
How are customer service and support?
Microsoft support is good. We have regular sessions with Microsoft where we can have private previews of new features.
How was the initial setup?
The tool's setup depends. If you use it in the CI/CD pipeline, then the setup is complex. To deploy the solution, you need to create a template and enable the features.
What's my experience with pricing, setup cost, and licensing?
There are different tiers for pricing. You can even use the free version.
What other advice do I have?
I would rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Technology Architect Manager at ESB
Has good Active Directory Synchronization but the inbuilt policies need improvement
Pros and Cons
- "The Azure Active Directory Synchronization is quite good."
- "They should improve the inbuilt policies that they have and that should properly create a deployment architecture as well."
What is most valuable?
The Azure Active Directory Synchronization is quite good.
What needs improvement?
They should improve the inbuilt policies that they have and that should properly create a deployment architecture as well.
For how long have I used the solution?
We have been using Azure for about a year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
What's my experience with pricing, setup cost, and licensing?
The price could be lower.
What other advice do I have?
At the end of the day, all the products are one and the same, just that some of them have more features than others. That's all.
I would rate Azure a seven out of ten. Not a ten because I would like for them to improve on the number of policies it has inbuilt and for it to have better deployment architecture.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Integration Architect & managing partner at a tech services company
Policies allow us to control and enrich the API behavior without code changes.
Pros and Cons
- "Monitoring: It gives us a detailed overview of how clients are using the API and it allows us to see the consumption trends in real-time."
- "The documentation and configuration of APIs."
- "There were no scalability issues."
- "Security could be improved."
What is most valuable?
- Monitoring: It gives us a detailed overview of how clients are using the API and it allows us to see the consumption trends in real-time.
- Policies: It allows us to control and enrich the API behavior without the need to make code changes
- The documentation and configuration of APIs.
How has it helped my organization?
Internally, we use this product to give our employees a catalog of all the APIs that we implemented over the years. They get detailed documentation on how to use those APIs and can develop their own solutions on top.
What needs improvement?
Security could be improved.
For how long have I used the solution?
I have used this solution for a year.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How is customer service and technical support?
I would give the technical support team a rating of eight out of 10 .
How was the initial setup?
The setup was straightforward, setting up a basic API management portal is only a few clicks in the Azure Portal. Once it is set up, the APIs can directly be added by just importing the Swagger file.
What's my experience with pricing, setup cost, and licensing?
The developer and standard pricing tiers of Azure API Management are very competitive compared to other products. If a customer wants to expose their internal APIs to the Azure API Management Portal, then they would require a VPN connection which requires the Premium Pricing tier. This can be expensive and we currently recommend our customers to not use a VPN connection, i.e., if they don’t need additional Premium features; and we suggest they expose their APIs publicly through other technologies such as the relay services.
What other advice do I have?
Learn how policies work since this is where the real added value of Azure API Management is.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Data Connect Technologies Pte Ltd
Easy to set up, easy to expand, and has dynamic pricing
Pros and Cons
- "It’s easy to set up."
- "The cloud deployment performance could be better."
What is our primary use case?
We primarily use the solution for storage. It’s for a database backup.
What is most valuable?
We really like the scalability.
It’s easy to set up.
What needs improvement?
The cloud deployment performance could be better.
Technical support could use some improvement.
For how long have I used the solution?
I’ve been using the solution for three years.
What do I think about the stability of the solution?
It is stable. However, its performance is not better than an on-premises deployment.
What do I think about the scalability of the solution?
The solution can scale and is easy to expand. It’s actually quite impressive.
We have about ten clients using the solution.
How are customer service and support?
Technical support could be better. There’s a lot of bouncing around. It’s not orderly.
How was the initial setup?
It is a straightforward setup. The implementation is not difficult or complex. The deployment is quick as well. It only took two or three days to get everything up and running.
We have about five technical people who can handle the setup and implementation process.
What's my experience with pricing, setup cost, and licensing?
We are a Microsoft-managed partner, so we do have some pricing from the distributor.
The licensing is dynamic as it is based on cloud usage.
What other advice do I have?
I can recommend Azure Block Storage to other people. However, they need to have an open mind in order to use cloud storage.
I’d rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
Product Categories
API ManagementPopular Comparisons
Informatica Intelligent Data Management Cloud (IDMC)
Amazon API Gateway
webMethods.io
MuleSoft API Manager
Kong Gateway Enterprise
IBM API Connect
IBM DataPower Gateway
WSO2 API Manager
Layer7 API Management
3scale API Management
SEEBURGER Business Integration Suite
Apache APISIX
Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- How does Apigee differ from Azure API Management?
- How does Microsoft Azure API Management compare with Amazon API Gateway?
- Which is better - Azure API Management or Amazon API Gateway?
- Which product performs better: Kong API Gateway or Azure API Management?
- When evaluating API Management, what aspect do you think is the most important to look for?
- What is the difference between an API Gateway and ESB?
- In a Digital Banking Environment how do we see the role of ESB/ API Managers?
- What is an API Gateway?
- How do you protect your API from security threats?
- What should one take into consideration when choosing an API management solution to manage Microservices?