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Head - Data & Digital Service line(s), BFSI Cluster at slk software
Real User
Good technical support, but the scalability and performance need to be improved
Pros and Cons
  • "The package as a whole is useful for our customers."
  • "I would like to see better scalability and better performance."

What is our primary use case?

We are a software firm and this is one of the solutions that we provide for our customers.

What is most valuable?

The package as a whole is useful for our customers.

What needs improvement?

The API gateway, when it is deployed, is not as robust as Apigee.

I would like to see better scalability and better performance. Performance is important for us.

For how long have I used the solution?

I have been using Azure API Management for the past two or three years.

Buyer's Guide
Microsoft Azure API Management
January 2025
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What do I think about the stability of the solution?

Stability-wise it has a ways to go, although it has also come a long way since we first started using it. The issues that we have had are related to performance. Otherwise, it should be fine.

What do I think about the scalability of the solution?

Scalability is something that is still maturing.

How are customer service and support?

I have been in contact with Microsoft technical support and I would say that it's good overall.

Which solution did I use previously and why did I switch?

We have also used Apigee and Azure API Management is not as robust.

How was the initial setup?

I would not say that the initial setup is easy or tough, but in the middle. It can be difficult in that you need to know the components in order to use this solution to its full extent.

The length of time required for deployment depends on the use case and what we are building. It can take a month or sometimes, three months.

What other advice do I have?

We do not use one particular feature over another. Rather, it is the whole package that is useful.

I would rate this solution a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
General Manager at HCL Technologies
Real User
Flexible, user-friendly, and has rich documentation and guides for configuration and usage
Pros and Cons
  • "What I like most about Microsoft Azure API Management is that it's flexible and user-friendly. The solution also has rich documentation and guides available, so users can configure and use it."
  • "What would make Microsoft Azure API Management better are more APIs. They keep updating their APIs, but it would be better if the solution had more APIs for the services and more integration with other platforms."

What is our primary use case?

We use Microsoft Azure API Management for integration. We use it for managing, monitoring, and integrating with other systems, for example, for asset management and monitoring tools. If we want to integrate or enable monitoring and management, we use Microsoft Azure API Management.

What is most valuable?

What I like most about Microsoft Azure API Management is that it's flexible and user-friendly. The solution also has rich documentation and guides available, so users can configure and use it.

What needs improvement?

What would make Microsoft Azure API Management better are more APIs. They keep updating their APIs, but it would be better if the solution had more APIs for the services and more integration with other platforms.

For how long have I used the solution?

I've been using Microsoft Azure API Management for the last six to eight months.

What do I think about the scalability of the solution?

Microsoft Azure API Management is a scalable solution. You can customize it, and you can also use your scripts with it.

How was the initial setup?

The installation process for Microsoft Azure API Management was easy.

What's my experience with pricing, setup cost, and licensing?

I don't remember licensing information or costs for Microsoft Azure API Management.

What other advice do I have?

Microsoft Azure API Management is used by over a hundred development teams for developing solutions, including integrations. Currently, there's no plan to increase its usage.

I would recommend the solution to other people who want to start using it.

I would rate Microsoft Azure API Management eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Azure API Management
January 2025
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,997 professionals have used our research since 2012.
Integration Architect at a wellness & fitness company with 5,001-10,000 employees
Real User
Easy to use compared to other products and enables us to manage the API
Pros and Cons
  • "It's easy to use compared to other products. It's easy to set up."
  • "Other products have more customization options."

What is our primary use case?

We use it to manage the API. We have a backend API with service in the backend. We use API Management in the front to manage the vendors. They can do their own testing. It's quicker for us to put in the specifications so we can knock off the responses. We build the specs and then get an external developer to start the development without the web service being ready. 

We also use it for the security and for the clock in features.

What is most valuable?

It's easy to use compared to other products. It's easy to set up.

What needs improvement?

Other products offer more customization options. 

For how long have I used the solution?

I have been using this solution for six months. 

What do I think about the stability of the solution?

We haven't had any issues with it since we set it up. It's quite stable. 

What do I think about the scalability of the solution?

We don't need to worry about scalability. We just use it. It works on demand because it's on the cloud. 

How are customer service and technical support?

We are not a Microsoft shop, we just started using it. We haven't contacted technical support yet. 

Which solution did I use previously and why did I switch?

I also used Tibco Mashery. There aren't so many differences. The biggest difference is that you can run it on-prem while you can't do that with Microsoft Azure API Management. 

How was the initial setup?

The initial setup was pretty straightforward. It took less than one day, around a couple of hours total. It's pretty quick. I deployed it myself with some product documentation. 

What other advice do I have?

You can't use this on-premise. If you want to run on-premise you would have to get a different product. Other than that, it's easy to use and start up. There is a lot of support available from the community online. You can do a domain name yourself with Microsoft, as opposed to other products where you need to contact support in order to set up a domain. 

I would rate it an eight out of ten.  

I can't give a ten out of ten because I'm not experienced enough with it. So far so good, though. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user692298 - PeerSpot reviewer
Business Integration Architect & managing partner at a tech services company
Consultant
Policies allow us to control and enrich the API behavior without code changes.
Pros and Cons
  • "Monitoring: It gives us a detailed overview of how clients are using the API and it allows us to see the consumption trends in real-time."
  • "The documentation and configuration of APIs."
  • "There were no scalability issues."
  • "Security could be improved."

What is most valuable?

  • Monitoring: It gives us a detailed overview of how clients are using the API and it allows us to see the consumption trends in real-time.
  • Policies: It allows us to control and enrich the API behavior without the need to make code changes
  • The documentation and configuration of APIs.

How has it helped my organization?

Internally, we use this product to give our employees a catalog of all the APIs that we implemented over the years. They get detailed documentation on how to use those APIs and can develop their own solutions on top.

What needs improvement?

Security could be improved.

For how long have I used the solution?

I have used this solution for a year.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How is customer service and technical support?

I would give the technical support team a rating of eight out of 10 .

How was the initial setup?

The setup was straightforward, setting up a basic API management portal is only a few clicks in the Azure Portal. Once it is set up, the APIs can directly be added by just importing the Swagger file.

What's my experience with pricing, setup cost, and licensing?

The developer and standard pricing tiers of Azure API Management are very competitive compared to other products. If a customer wants to expose their internal APIs to the Azure API Management Portal, then they would require a VPN connection which requires the Premium Pricing tier. This can be expensive and we currently recommend our customers to not use a VPN connection, i.e., if they don’t need additional Premium features; and we suggest they expose their APIs publicly through other technologies such as the relay services.

What other advice do I have?

Learn how policies work since this is where the real added value of Azure API Management is.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Steve Cleynen - PeerSpot reviewer
Azure Architect at Codit
Real User
Top 10
A scalable solution that helps to manage APIs
Pros and Cons
  • "The tool helps to manage APIs."
  • "The product needs to introduce a developer portal."

What is our primary use case?

The tool helps to manage APIs. 

What is most valuable?

The tool does what it's supposed to do. 

What needs improvement?

The product needs to introduce a developer portal. 

For how long have I used the solution?

I am working with the tool for ten years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

My company has around 20-30 customers for the solution. Each customer can have about 100 users for the tool. 

How are customer service and support?

Microsoft support is good. We have regular sessions with Microsoft where we can have private previews of new features. 

How was the initial setup?

The tool's setup depends. If you use it in the CI/CD pipeline, then the setup is complex. To deploy the solution, you need to create a template and enable the features. 

What's my experience with pricing, setup cost, and licensing?

There are different tiers for pricing. You can even use the free version. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Dharani Chennakesavalu - PeerSpot reviewer
Director of Technology - API & Microservices at Srijan technologies
Real User
Top 10
Helps with API managment and integrates with CI/CD
Pros and Cons
  • "The tool's most valuable feature is the integration of CI/CD with the API gateway."
  • "Microsoft Azure API Management needs to improve stability."

What is our primary use case?

We use the solution for API management. 

What is most valuable?

The tool's most valuable feature is the integration of CI/CD with the API gateway. 

What needs improvement?

Microsoft Azure API Management needs to improve stability. 

What do I think about the stability of the solution?

Microsoft Azure API Management is stable; I rate it an eight out of ten. 

What do I think about the scalability of the solution?

I rate the product's scalability a six to seven out of ten. 

How was the initial setup?

The cloud-based version is not difficult to deploy. Microsoft Azure API Management's deployment depends on the API numbers customers want to onboard. It takes around four to six months. 

What other advice do I have?

I rate Microsoft Azure API Management an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1884744 - PeerSpot reviewer
Principal Software Engineer at a financial services firm with 501-1,000 employees
Real User
The best tool for cloud-built services
Pros and Cons
  • "Azure APIM's best features are its straightforward access management (it's a single point of access for all monitoring and logging and for policy implementation) and its integration with the Azure Cloud infrastructure."
  • "In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment."

What is our primary use case?

I mainly use Azure APIM for access management.

What is most valuable?

Azure APIM's best features are its straightforward access management (it's a single point of access for all monitoring and logging and for policy implementation) and its integration with the Azure Cloud infrastructure.

What needs improvement?

In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment. They could also improve their access management portal.

For how long have I used the solution?

I've been using Azure APIM since 2017.

What do I think about the stability of the solution?

Azure APIM is pretty stable.

What do I think about the scalability of the solution?

Azure APIM is scalable.

What other advice do I have?

If your services are built on the cloud, I think APIM is the best tool. I would rate APIM eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1659630 - PeerSpot reviewer
Branch Manager at a insurance company with 1,001-5,000 employees
Real User
High performance, reasonably priced, and stable
Pros and Cons
  • "The solution has overall high performance."
  • "Microsoft Azure API Management could improve by having better integration with third-party solutions."

What is our primary use case?

I am using Microsoft Azure API Management to connect external systems.

What is most valuable?

The solution has overall high performance.

What needs improvement?

Microsoft Azure API Management could improve by having better integration with third-party solutions.

In an upcoming release, there should be more focus on API lifecycle management, such as MuleSoft provides and the API gateway is not comprehensive enough, we need to put a lot of extra effort doing manual work. 

For how long have I used the solution?

I have been using Microsoft Azure API Management for half a year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

For what we have been using the solution for it has been scalable.

Our company is a medium-size using this solution.

How are customer service and technical support?

We have found some configuration that is not supported by the solution yet. There is room for improvement in their support.

I would rate the technical support of Microsoft Azure API Management a four out of five.

How was the initial setup?

The setup and configuration are very quick.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable compared to others. 

Which other solutions did I evaluate?

We are still looking for a better API-optimized solution.

What other advice do I have?

I would recommend this solution for some small and medium-sized projects, as it is quite easy and effective to start with. I am not sure if it is suited for large companies that have heavily loaded APIs which the solution might not be able to support.

I rate Microsoft Azure API Management an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.