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ShoaibAlam - PeerSpot reviewer
Integration Architect at The Star Entertainment Group
Real User
Has multifactor authentication and good integration with Active Directory for better security features
Pros and Cons
  • "The integration with Azure Active Directory is a good security feature for authentication and authorization. There is multifactor authentication. You can also use all of the Azure AD features integrated with API Management."
  • "There is always room for improvement. There should be more analytics abilities so you can know how much traffic there is. Log Analyzer isn't well integrated with this solution."

What is most valuable?

The integration with Azure Active Directory is a good security feature for authentication and authorization. There is multifactor authentication. You can also use all of the Azure AD features integrated with API Management. 

What needs improvement?

There is always room for improvement. There should be more analytics abilities so you can know how much traffic there is. Log Analyzer isn't well integrated with this solution. 

For how long have I used the solution?

I have been using this solution for two to three years.

What do I think about the stability of the solution?

It's on the cloud, we don't have any hiccups or problems with the stability. 

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Microsoft Azure API Management
January 2025
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How are customer service and support?

The technical support is pretty good. Sometimes it's slow. It depends on each case. Sometimes they need to engage with the US and there's a big time difference between there and Australia so it takes longer. 

Which solution did I use previously and why did I switch?

Our public APIs are mostly in Axway. B2C APIs are a combination of Azure and AWS. Cost is a big difference. Axway offers two solutions. One on-prem and the other option is cloud. It's not a SAS solution, they host us in AWS but we can push the costs for version upgrades. It's much more expensive than Azure or AWS.

How was the initial setup?

You have to read about how to do it four or five times and then you can implement it. It's a publicly accessible API so it needs a security layer and then you can secure it. Otherwise, anybody can access it. You need proper controls, authentication, and authorization. You need to sort this out first. 

What other advice do I have?

I would recommend doing a combination of AWS API Gateway and Azure API Management. You can authenticate APIs in Azure Active Directory and from there you expose all of your serverless components and use them as a backend with Azure. But it depends on what your use case is. It can be used as a combination or as a standalone. 

I would rate it an eight out of ten. 

To make it a ten, there should be better analytics features so we can know how our product is performing. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager, Integration Operation at ManpowerGroup
Real User
Top 10
A hybrid, multicloud management platform for APIs across all environments
Pros and Cons
  • "It is easy to use."
  • "They need to work on the third party integrations."

What is most valuable?

It is easy to use. 

What needs improvement?

They need to work on the third party integrations. 

For how long have I used the solution?

I have experience with Microsoft Azure API Management. 

How are customer service and support?

The technical support team is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

Microsoft is competitively priced. 

What other advice do I have?

Overall, I would rate the solution a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Azure API Management
January 2025
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,997 professionals have used our research since 2012.
David Viana - PeerSpot reviewer
Cloud systems architect at Encamina
Real User
Top 5Leaderboard
Easy to install, provides good monitoring, and technical support but the API Gateway could be improved
Pros and Cons
  • "The most valuable feature of Microsoft Azure API Management is monitoring. When compared with Apigee, I prefer Microsoft Azure API Management."
  • "I would like to see more integration with other platforms, as well as increased security."

What is our primary use case?

Microsoft Azure API Management provides customers with customized solutions for various use cases and situations, allowing them to deploy their API strategy and products while also managing and protecting APIs.

It provides solutions for architecting, deploying, and monitoring APIs with other Azure services. 

Users can manage their complete API lifespan using Azure API Management.

What is most valuable?

The most valuable feature of Microsoft Azure API Management is monitoring.

When compared with Apigee, I prefer Microsoft Azure API Management.

What needs improvement?

When comparing the API Gateway of Microsoft Azure API Management with those of Apigee and Vital Mikram, which are other API management solutions, I prefer, Vital Mikram, the others are similar.

I would like to see more integration with other platforms, as well as increased security.

For how long have I used the solution?

I have been working with Microsoft Azure API Management for ten years.

Azure has both a certificate and a level certification.

What do I think about the stability of the solution?

Microsoft Azure API Management is stable.

What do I think about the scalability of the solution?

Microsoft Azure API Management is a scalable solution.

We have ten users in our organization.

We have a team of five to ten technicians to maintain this solution per unit.

How are customer service and support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward.

It was deployed very quickly.

What about the implementation team?

We deployed it ourselves. It was done in-house.

What's my experience with pricing, setup cost, and licensing?

The price is comparable.

In my opinion, it is similar to Apigee.

What other advice do I have?

I would rate Microsoft Azure API Management a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Karthik-A - PeerSpot reviewer
Associate Manager at Accenture
Real User
Useful microservices, stable, but deployment could be better
Pros and Cons
  • "Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel."
  • "Microsoft Azure API Management's most valuable features are the microservices we used to use. They were API callers to receive communication with the network and building system, to complete the request. The response would be through the processing system."

What is our primary use case?

I'm in the telecom domain and I have used Microsoft Azure API Management in cost and order management in the order process.

What needs improvement?

Microsoft Azure API Management's most valuable features are the microservices we used to use. They were API callers to receive communication with the network and building system, to complete the request. The response would be through the processing system.

For how long have I used the solution?

I have been using Microsoft Azure API Management for approximately one year.

What do I think about the stability of the solution?

Microsoft Azure API Management is stable.

What do I think about the scalability of the solution?

Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel.

We have approximately 500 to 800 internal users using this solution with three applications in operation.

We do not have plans to increase usage.

How are customer service and support?

We have not contacted technical support. We have our own team.

How was the initial setup?

The cloud deployment of Microsoft Azure API Management could be better.

What about the implementation team?

Our team of 14 to 15 members implements and supports the solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Azure API Management a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dev lead at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Has seamless integration with cloud boosts API management but regional expansion is costly
Pros and Cons
  • "The simplicity to learn and apply using API Management is valuable."
  • "Expansion to global regions is a point for improvement, as licensing is costly."

What is our primary use case?

I am an end user of Microsoft Azure API Management. We integrate Azure API Management in our IT infrastructure as we already have an Azure cloud. API is already readily integratable in Azure because Azure is a cloud platform, and API Management comes with it. Our applications are in Azure cloud.

How has it helped my organization?

Azure API Management's service monitoring is not as good as an independent product used for service monitoring. There are dedicated products for service monitoring, so we prefer those dedicated products because the inbuilt capabilities are not exhaustive or comprehensive.

What is most valuable?

The simplicity to learn and apply using API Management is valuable. Another advantage is the ease of integration with Azure.

What needs improvement?

Expansion to global regions is a point for improvement, as licensing is costly. A new installation in a different region requests a new subscription. For test management, preproduction management, and production, all require separate subscriptions, resulting in higher costs. 

Additionally, only the premium subscription allows for private IPs. Even for lower environments like test environments, a premium subscription is required, which is limiting.

For how long have I used the solution?

I have been using the solution for close to two years.

What do I think about the stability of the solution?

I rate the stability eight out of ten.

What do I think about the scalability of the solution?

I rate scalability seven out of ten.

How are customer service and support?

I rate their technical support eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Kong. Our organization chose Azure as the cloud platform for its applications, preferring products that come from Microsoft and are already available on Azure, so we switched to Microsoft Azure API Management.

How was the initial setup?

Initial installation would take only a few hours. Setting up the entire environment took about two to three working days.

What's my experience with pricing, setup cost, and licensing?

Initially, it appeared to be a low-cost solution, but the need for separate subscriptions for every environment and sometimes a high-end subscription for lower environments has increased the cost significantly. The solution seemed cheap initially. However, it ended up being more expensive than expected.

What other advice do I have?

I would recommend Microsoft Azure API Management to others. It's cost-effective for medium to small-scale organizations that do not need a global presence. However, larger global organizations might find better alternatives.

I'd rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2562354 - PeerSpot reviewer
Pre-Sales at a consultancy with 1-10 employees
Real User
Top 20
Secures AI projects and robust with API management capabilities
Pros and Cons
  • "The most valuable feature is its role as a linchpin in AI Hub architecture, enhancing data handling."
  • "The pricing model needs improvement, as some enterprise features are expensive."

What is our primary use case?

I have been using Microsoft Azure API Management as a consultant, primarily recommending it for enterprises.

How has it helped my organization?

The solution helps in securing AI projects by providing governance and control through API management.

What is most valuable?

The most valuable feature is its role as a linchpin in AI Hub architecture, enhancing data handling.

What needs improvement?

The pricing model needs improvement, as some enterprise features are expensive.

For how long have I used the solution?

I have been dealing with Microsoft Azure API Management for a few years.

What do I think about the stability of the solution?

Generally, I am satisfied with the performance, scalability, and technical support.

What do I think about the scalability of the solution?

The performance and scalability of the solution are good.

How are customer service and support?

The technical support quality could be better, although the issue is not significant.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not work with anything similar before Microsoft API Management.

How was the initial setup?

I did not face any issues during the initial setup.

What about the implementation team?

I did not face any challenges with the implementation.

What's my experience with pricing, setup cost, and licensing?

Some of the enterprise features are quite expensive. A better pricing model is needed.

Which other solutions did I evaluate?

I recommend considering Kong if Microsoft API Management does not fit the budget.

What other advice do I have?

I would recommend Microsoft Azure API Management to those on the Microsoft platform. If not on Azure, consider looking into Kong.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Rajendra Dhaundiyal - PeerSpot reviewer
Technical Solutions Architect at a computer software company with 201-500 employees
Reseller
Top 10
Helps developers to securely expose their APIs to external and internal customers
Pros and Cons
  • "It's a very robust tool. So you see that there is a developer portal which can be used by developer or the vendors as well. And other external partners to create keys and manage their own APIs. The other thing is that they have a lot of policies there are too many options within API. So I do the difficult to tell one, but probably I would say, like, proxy sorry. The policies is one of the thing wherein you can just configure the policies and modify the behavior of the APIs."

    What is most valuable?

    It's a very robust tool. There is a developer portal that can be used by developers, vendors and other external partners to create keys and manage their APIs. 

    Enables you to configure the policies and modify the behavior of the APIs.

    What needs improvement?

    VNet integration facility is only available in the premium version so that is a drawback.

    For how long have I used the solution?

    I have been using Microsoft Azure API Management for six to seven years.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    It is a scalable solution. The size of the clients depends mostly on the type of solution they are using. I rate the scalability an eight out of ten.

    How are customer service and support?

    The technical support team is easily approachable

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is easy. It takes a lot of time to deploy it. They are coming out with a feature that is supposed to shorten how long it takes.

    What's my experience with pricing, setup cost, and licensing?

    Microsoft Azure is an expensive solution not for the large enterprises but for medium and small.

    What other advice do I have?

    I rate the overall solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Associate Technical Lead at SoftwareONE
    Vendor
    Top 20
    Useful gateway, frequent updates, and high availability
    Pros and Cons
    • "The Application Gateway we have found to be the most useful in Microsoft Azure API Management. We have integrated the Microsoft Azure API Management with Application Gateway. Application Gateway is a type of load balancer that we are using for the high availability of our API calls."
    • "I rate the technical support from Microsoft Azure API Management a four out of five."

    What is our primary use case?

    Microsoft Azure API Management is used for making the API calls from our internal application to another available internal application or to the external third-party applications. It can be hosted in the public environment or it can be a client application to which we are making a call and teaching the information. This solution is useful for making the API calls between the application. 

    What is most valuable?

    The Application Gateway we have found to be the most useful in Microsoft Azure API Management. We have integrated the Microsoft Azure API Management with Application Gateway. Application Gateway is a type of load balancer that we are using for the high availability of our API calls. 

    Microsoft is releasing new features approximately every three to four months on each and every solution. Although it's not mandatory that we are using all the features of this particular solution because it depends on the business requirements. Whatever the features the Microsoft Azure API Management has, we are happy with them and we are using them.

    The solution is secure and has all the components that we require. We are using the solution with the best practices.

    For how long have I used the solution?

    I have been using Microsoft Azure API Management for approximately one and a half years.

    What do I think about the stability of the solution?

    Microsoft Azure API Management is a stable solution, it has high availability.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    We have used technical support once or twice a year. However, there is not much technical assistance required.

    I rate the technical support from Microsoft Azure API Management a four out of five.

    How was the initial setup?

    The initial setup of Microsoft Azure API Management is straightforward. It took us approximately 30 minutes to complete.

    I would rate the initial setup of Microsoft Azure API Management a four out of five.

    What other advice do I have?

    I rate Microsoft Azure API Management a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
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    Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.