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reviewer1539345 - PeerSpot reviewer
Senior Solutions Architect at a manufacturing company with 10,001+ employees
Real User
Stable with fair pricing and good technical support
Pros and Cons
  • "The ease of use of the solution is excellent."
  • "In the API you need to delete the suffix. It is annoying that you need to have a suffix. We can add a suffix at the API level, not at the operation level, and that could be improved on."

What is our primary use case?

We primarily use the solution to manage our APIs.

What is most valuable?

The ease of use of the solution is excellent. It's a very user-friendly solution. 

The initial setup is quite straightforward. 

We found the solution to be very stable.

The solution can scale if you need it to.

Technical support is very helpful.

The solution has very fair pricing.

What needs improvement?

The lack of wording in the API could be improved. In the API you need to delete the suffix. It is annoying that you need to have a suffix. We can add a suffix at the API level, not at the operation level, and that could be improved on.

There are a couple of features that are lagging.

For how long have I used the solution?

I've been working with the solution for five years or so. It's been a few years at this point. 

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Microsoft Azure API Management
December 2024
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What do I think about the stability of the solution?

We have found the solution to be quite stable. There are no bugs or glitches. It doesn't crash or freeze. Its performance is reliable. 

What do I think about the scalability of the solution?

The solution scales well. If a company needs to expand it, it can do so with relative ease.

We have about 15-20 users on the solution so far.

How are customer service and support?

Technical support has been very good. They are quite helpful and responsive. We are very satisfied with the level of support provided to us.

How was the initial setup?

The initial setup is straightforward. A company shouldn't have any problems during the process.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is very fair. It's not overly expensive. It offers very good value.

What other advice do I have?

We are Microsoft partners.

I'd recommend the solution to other individuals and organizations. Overall, I've been quite satisfied with its capabilities.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1972689 - PeerSpot reviewer
Operations Manager at a tech services company with 11-50 employees
Real User
Good for API management, with a decent basic tier and works well for companies with a Microsoft stack
Pros and Cons
  • "The price is pretty reasonable for us."
  • "The licensing tiers can be misleading."

What is most valuable?

The basic tier is pretty good. 

It's publicly available API Management.

The price is pretty reasonable for us. 

What needs improvement?

We need better integration with VNet. 

It would be nice to not only configure it through the interface but also with an ARM template or something like that. Maybe it's possible, but it's not that easy to find.

It took us time to get used to the interface. Now that we run it, it's a little bit hard to have a testing environment and the production environment and keep it synced. If you can do that through a script, that would be far easier. However, there was a time thing on our side. We couldn't get it done, and in the end, we just set it up manually.

The licensing tiers can be misleading. 

It would be ideal if there was a way to add monetization into the mix so that we could more easily sell our APIs.

For how long have I used the solution?

I started using the solution about three years ago, and I use it now and again on a few projects. 

Which solution did I use previously and why did I switch?

We didn't have a previous solution.

How was the initial setup?

I wasn't directly involved with the implementation, and I'm not sure how long it took to deploy the product. 

What about the implementation team?

Some of my colleagues implemented the solution. We did it ourselves using the documentation provided by Microsoft. 

What's my experience with pricing, setup cost, and licensing?

We are using a basic tier. 

For the things we do, it's reasonable in terms of cost. You can implement it in the developer solutions. That's basically more or less free. But if you implement VNET in it there, you can only upgrade it if you use premium, and premium is so expensive. That's just no fun. That was a little bit annoying since you think you have a good solution in your development environment, and then you are in production and need a premium tier to have the same configuration. We had to reconfigure some stuff.

Which other solutions did I evaluate?

We also looked at Apigee, and Apigee has some integrated features, however, Apigee was very complex to get started with. Apart from that, we are a Microsoft company, and we're on the Microsoft stack. It was more logical to keep everything in Azure. That's why we chose Azure API Management.

What other advice do I have?

We use Azure and it suits our case pretty well. It could be better, but we might also have to learn more. Currently, I would rate it at an eight out of ten for our use case. We might also want to use it in the future to sell subscriptions, which is not possible out of the box. You can configure subscriptions, yet you still have to do the whole selling and measuring and things like that. That's not fully integrated.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Azure API Management
December 2024
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,052 professionals have used our research since 2012.
PraveenKumar V C - PeerSpot reviewer
Platform Architect at Ernst & Young
Real User
Hybrid API management solution used specifically for API protection and rate limits
Pros and Cons
  • "We use this solution for API rate limiting and for its security features against DDoS."
  • "The scalability of this solution could be improved. The volume which the API Management task service can handle needs to be improved. Cost wise, this solution could be optimized."

What is our primary use case?

We have been using this solution to protect our APIs and to decouple our APIs between the host versus the outside world. It operates as a gateway pattern in front of the APIs.

What is most valuable?

We use this solution for API rate limiting and for its security features against DDoS.

What needs improvement?

The scalability of this solution could be improved. The volume which the API Management task service can handle needs to be improved. Cost wise, this solution could be optimized.

For how long have I used the solution?


What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is not a scalable solution. 

How are customer service and support?

The customer service and support for this solution is average. They have not been able to provide a solution to some of the challenges we have faced. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is not complex as this is a PaaS-based solution.

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution. 

What other advice do I have?

I would advise others to evaluate their volumes, nonfunctional requirements, and just check whether the NFR performance metrics of API Management has been met. Otherwise, better take a trade-off between, because we have gone through the hard path, tried everything using it, and then we have moved from API Management to Apigee.

I would rate this solution a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hocine Zaidi - PeerSpot reviewer
IT Manager at PTTEP
Real User
Smooth running solution with great Active Directory integration and wireless backup
Pros and Cons
  • "We're very satisfied with Azure API Management. We've had no issues with bugs, everything runs smoothly, and the connection between the cloud and the on-premise infrastructure was good."
  • "Azure API Management could be improved with better integration with all of Microsoft's tools."

What is our primary use case?

My primary use case is application monitoring.

How has it helped my organization?

We had all our Saas applications on the cloud, so it's easier to centralize everything in Azure, including configuration and maintenance. There's also no need to get another portal for maintenance on additional things, so we can monitor the issue directly.

What is most valuable?

The most valuable features are the Active Directory integration and wireless backup.

What needs improvement?

Azure API Management could be improved with better integration with all of Microsoft's tools. They should also provide basic cybersecurity tools in the package.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the stability of the solution?

Azure API Manager is stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Microsoft's technical support is helpful, although there are some issues with time zones.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy - it didn't take long, and the additional features were added normally.

What about the implementation team?

We implemented using an integrator.

What's my experience with pricing, setup cost, and licensing?

There are no additional costs above the main license.

What other advice do I have?

We're very satisfied with Azure API Management. We've had no issues with bugs, everything runs smoothly, and the connection between the cloud and the on-premise infrastructure was good. I would rate this solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Social media strategist at Creative Skills
Real User
Top 10
Provides valuable configuration capabilities enhancing API security
Pros and Cons
  • "The solution's configuration capabilities are the most effective features for enhancing API security."
  • "The product's navigation feature needs enhancement."

What is our primary use case?

I primarily utilize the platform for integrations, monitoring, and process automation within our business workflows.

What is most valuable?

The solution's configuration capabilities are the most effective features for enhancing API security.

What needs improvement?

The product's navigation feature needs enhancement. 

For how long have I used the solution?

I have been working with the platform for approximately three to four years.

What do I think about the scalability of the solution?

I rate the solution's scalability around eight or nine.

How are customer service and support?

The support services are good. However, they could be improved. 

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment process is not overly difficult. However, each API integration presents interface connectivity and parameters, which can introduce challenges.

The time required for deployment varies depending on the integration interface in question.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing between three and four, as it could be more competitive.

What other advice do I have?

The platform's insights improve over time, allowing us to monitor system health and receive notifications for updates.

We integrate it with Dynamics and other business tools, which enhances our data analysis and reporting capabilities. It facilitates better insights and easier data manipulation, although I rely on my team for detailed analytics.

I recommend the platform, particularly for organizations that require API utilization and integration, as it has proven to be effective in our experience.

Overall, I rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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David Viana - PeerSpot reviewer
Cloud systems architect at Encamina
Real User
Top 5Leaderboard
Easy to install, provides good monitoring, and technical support but the API Gateway could be improved
Pros and Cons
  • "The most valuable feature of Microsoft Azure API Management is monitoring. When compared with Apigee, I prefer Microsoft Azure API Management."
  • "I would like to see more integration with other platforms, as well as increased security."

What is our primary use case?

Microsoft Azure API Management provides customers with customized solutions for various use cases and situations, allowing them to deploy their API strategy and products while also managing and protecting APIs.

It provides solutions for architecting, deploying, and monitoring APIs with other Azure services. 

Users can manage their complete API lifespan using Azure API Management.

What is most valuable?

The most valuable feature of Microsoft Azure API Management is monitoring.

When compared with Apigee, I prefer Microsoft Azure API Management.

What needs improvement?

When comparing the API Gateway of Microsoft Azure API Management with those of Apigee and Vital Mikram, which are other API management solutions, I prefer, Vital Mikram, the others are similar.

I would like to see more integration with other platforms, as well as increased security.

For how long have I used the solution?

I have been working with Microsoft Azure API Management for ten years.

Azure has both a certificate and a level certification.

What do I think about the stability of the solution?

Microsoft Azure API Management is stable.

What do I think about the scalability of the solution?

Microsoft Azure API Management is a scalable solution.

We have ten users in our organization.

We have a team of five to ten technicians to maintain this solution per unit.

How are customer service and support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward.

It was deployed very quickly.

What about the implementation team?

We deployed it ourselves. It was done in-house.

What's my experience with pricing, setup cost, and licensing?

The price is comparable.

In my opinion, it is similar to Apigee.

What other advice do I have?

I would rate Microsoft Azure API Management a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ShoaibAlam - PeerSpot reviewer
Integration Architect at The Star Entertainment Group
Real User
Has multifactor authentication and good integration with Active Directory for better security features
Pros and Cons
  • "The integration with Azure Active Directory is a good security feature for authentication and authorization. There is multifactor authentication. You can also use all of the Azure AD features integrated with API Management."
  • "There is always room for improvement. There should be more analytics abilities so you can know how much traffic there is. Log Analyzer isn't well integrated with this solution."

What is most valuable?

The integration with Azure Active Directory is a good security feature for authentication and authorization. There is multifactor authentication. You can also use all of the Azure AD features integrated with API Management. 

What needs improvement?

There is always room for improvement. There should be more analytics abilities so you can know how much traffic there is. Log Analyzer isn't well integrated with this solution. 

For how long have I used the solution?

I have been using this solution for two to three years.

What do I think about the stability of the solution?

It's on the cloud, we don't have any hiccups or problems with the stability. 

How are customer service and technical support?

The technical support is pretty good. Sometimes it's slow. It depends on each case. Sometimes they need to engage with the US and there's a big time difference between there and Australia so it takes longer. 

Which solution did I use previously and why did I switch?

Our public APIs are mostly in Axway. B2C APIs are a combination of Azure and AWS. Cost is a big difference. Axway offers two solutions. One on-prem and the other option is cloud. It's not a SAS solution, they host us in AWS but we can push the costs for version upgrades. It's much more expensive than Azure or AWS.

How was the initial setup?

You have to read about how to do it four or five times and then you can implement it. It's a publicly accessible API so it needs a security layer and then you can secure it. Otherwise, anybody can access it. You need proper controls, authentication, and authorization. You need to sort this out first. 

What other advice do I have?

I would recommend doing a combination of AWS API Gateway and Azure API Management. You can authenticate APIs in Azure Active Directory and from there you expose all of your serverless components and use them as a backend with Azure. But it depends on what your use case is. It can be used as a combination or as a standalone. 

I would rate it an eight out of ten. 

To make it a ten, there should be better analytics features so we can know how our product is performing. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MADHAV CHABLANI - PeerSpot reviewer
Consulting Chief Information Officer at Tippingedge
Real User
Top 5Leaderboard
API management platform which offers scalability, stability, and easy integration
Pros and Cons
  • "Easy to integrate API management platform. It is a stable and scalable solution."
  • "Performance issues from this platform need to be sorted out."

What is our primary use case?

We are in the healthcare industry, so all the applications which are related to one hospital, it binds to Microsoft Azure API Management, and this is our use case for it.

What is most valuable?

I like the integration function of Microsoft Azure API Management. Integration of this solution is easy.

What needs improvement?

There's some area for improvement for this solution's performance. Sometimes it can be challenging. We're working with design patents and we're hoping to see the performance issues sorted out.

For how long have I used the solution?

We've been working with Microsoft Azure API Management for a year now.

What do I think about the stability of the solution?

Microsoft Azure API Management is a stable product, but we have not been able to test it yet on a multi-cloud environment.

What do I think about the scalability of the solution?

Microsoft Azure API Management is scalable. There are no issues with its scalability.

How are customer service and support?

Microsoft has a good technical support team. They are very helpful.

How was the initial setup?

Integration of this solution is easy. I won't call it an initial setup. It's an integration.

Which other solutions did I evaluate?

I was able to work with Apigee.

What other advice do I have?

We used Microsoft Azure API Management only in the Microsoft environment, but not in a multi-cloud environment.

Microsoft Azure API Management is cloud-based, in particular, it is a single cloud centered around Microsoft components and not on the Cross components.

I have no idea on how long it took to implement Microsoft Azure API Management. The testing and development team is the best resource on how long it took.

The number of users of this solution in the group I'm associated with is 300,000. Increasing the number of users will depend on the mergers and acquisitions, and how the group is doing.

For maintenance, we have a backend support team that handles application support. The major point is that if the API has a lot of issues, particularly in data silos, Microsoft Azure API Management has made it more convenient to manage those.

We're still trying and testing the integration function of this solution, and we're also trying to go deeper into its performance.

My rating for Microsoft Azure API Management is a nine out of ten.

I don't have any variance data with Apigee. Apigee is better than Microsoft. I have more numbers for Apigee compared to Microsoft.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
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Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.