I'm in the telecom domain and I have used Microsoft Azure API Management in cost and order management in the order process.
Useful microservices, stable, but deployment could be better
Pros and Cons
- "Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel."
- "Microsoft Azure API Management's most valuable features are the microservices we used to use. They were API callers to receive communication with the network and building system, to complete the request. The response would be through the processing system."
What is our primary use case?
What needs improvement?
Microsoft Azure API Management's most valuable features are the microservices we used to use. They were API callers to receive communication with the network and building system, to complete the request. The response would be through the processing system.
For how long have I used the solution?
I have been using Microsoft Azure API Management for approximately one year.
What do I think about the stability of the solution?
Microsoft Azure API Management is stable.
Buyer's Guide
Microsoft Azure API Management
February 2025
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Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,319 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel.
We have approximately 500 to 800 internal users using this solution with three applications in operation.
We do not have plans to increase usage.
How are customer service and support?
We have not contacted technical support. We have our own team.
How was the initial setup?
The cloud deployment of Microsoft Azure API Management could be better.
What about the implementation team?
Our team of 14 to 15 members implements and supports the solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure API Management a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Dev lead at a financial services firm with 1,001-5,000 employees
Has seamless integration with cloud boosts API management but regional expansion is costly
Pros and Cons
- "The simplicity to learn and apply using API Management is valuable."
- "Expansion to global regions is a point for improvement, as licensing is costly."
What is our primary use case?
I am an end user of Microsoft Azure API Management. We integrate Azure API Management in our IT infrastructure as we already have an Azure cloud. API is already readily integratable in Azure because Azure is a cloud platform, and API Management comes with it. Our applications are in Azure cloud.
How has it helped my organization?
Azure API Management's service monitoring is not as good as an independent product used for service monitoring. There are dedicated products for service monitoring, so we prefer those dedicated products because the inbuilt capabilities are not exhaustive or comprehensive.
What is most valuable?
The simplicity to learn and apply using API Management is valuable. Another advantage is the ease of integration with Azure.
What needs improvement?
Expansion to global regions is a point for improvement, as licensing is costly. A new installation in a different region requests a new subscription. For test management, preproduction management, and production, all require separate subscriptions, resulting in higher costs.
Additionally, only the premium subscription allows for private IPs. Even for lower environments like test environments, a premium subscription is required, which is limiting.
For how long have I used the solution?
I have been using the solution for close to two years.
What do I think about the stability of the solution?
I rate the stability eight out of ten.
What do I think about the scalability of the solution?
I rate scalability seven out of ten.
How are customer service and support?
I rate their technical support eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Kong. Our organization chose Azure as the cloud platform for its applications, preferring products that come from Microsoft and are already available on Azure, so we switched to Microsoft Azure API Management.
How was the initial setup?
Initial installation would take only a few hours. Setting up the entire environment took about two to three working days.
What's my experience with pricing, setup cost, and licensing?
Initially, it appeared to be a low-cost solution, but the need for separate subscriptions for every environment and sometimes a high-end subscription for lower environments has increased the cost significantly. The solution seemed cheap initially. However, it ended up being more expensive than expected.
What other advice do I have?
I would recommend Microsoft Azure API Management to others. It's cost-effective for medium to small-scale organizations that do not need a global presence. However, larger global organizations might find better alternatives.
I'd rate the solution seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 27, 2024
Flag as inappropriateBuyer's Guide
Microsoft Azure API Management
February 2025
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Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,319 professionals have used our research since 2012.
Pre-Sales at a consultancy with 1-10 employees
Secures AI projects and robust with API management capabilities
Pros and Cons
- "The most valuable feature is its role as a linchpin in AI Hub architecture, enhancing data handling."
- "The pricing model needs improvement, as some enterprise features are expensive."
What is our primary use case?
I have been using Microsoft Azure API Management as a consultant, primarily recommending it for enterprises.
How has it helped my organization?
The solution helps in securing AI projects by providing governance and control through API management.
What is most valuable?
The most valuable feature is its role as a linchpin in AI Hub architecture, enhancing data handling.
What needs improvement?
The pricing model needs improvement, as some enterprise features are expensive.
For how long have I used the solution?
I have been dealing with Microsoft Azure API Management for a few years.
What do I think about the stability of the solution?
Generally, I am satisfied with the performance, scalability, and technical support.
What do I think about the scalability of the solution?
The performance and scalability of the solution are good.
How are customer service and support?
The technical support quality could be better, although the issue is not significant.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not work with anything similar before Microsoft API Management.
How was the initial setup?
I did not face any issues during the initial setup.
What about the implementation team?
I did not face any challenges with the implementation.
What's my experience with pricing, setup cost, and licensing?
Some of the enterprise features are quite expensive. A better pricing model is needed.
Which other solutions did I evaluate?
I recommend considering Kong if Microsoft API Management does not fit the budget.
What other advice do I have?
I would recommend Microsoft Azure API Management to those on the Microsoft platform. If not on Azure, consider looking into Kong.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Oct 8, 2024
Flag as inappropriateTechnical Solutions Architect at a computer software company with 201-500 employees
Helps developers to securely expose their APIs to external and internal customers
Pros and Cons
- "It's a very robust tool. So you see that there is a developer portal which can be used by developer or the vendors as well. And other external partners to create keys and manage their own APIs. The other thing is that they have a lot of policies there are too many options within API. So I do the difficult to tell one, but probably I would say, like, proxy sorry. The policies is one of the thing wherein you can just configure the policies and modify the behavior of the APIs."
What is most valuable?
It's a very robust tool. There is a developer portal that can be used by developers, vendors and other external partners to create keys and manage their APIs.
Enables you to configure the policies and modify the behavior of the APIs.
What needs improvement?
VNet integration facility is only available in the premium version so that is a drawback.
For how long have I used the solution?
I have been using Microsoft Azure API Management for six to seven years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. The size of the clients depends mostly on the type of solution they are using. I rate the scalability an eight out of ten.
How are customer service and support?
The technical support team is easily approachable
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy. It takes a lot of time to deploy it. They are coming out with a feature that is supposed to shorten how long it takes.
What's my experience with pricing, setup cost, and licensing?
Microsoft Azure is an expensive solution not for the large enterprises but for medium and small.
What other advice do I have?
I rate the overall solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Associate Technical Lead at SoftwareONE
Useful gateway, frequent updates, and high availability
Pros and Cons
- "The Application Gateway we have found to be the most useful in Microsoft Azure API Management. We have integrated the Microsoft Azure API Management with Application Gateway. Application Gateway is a type of load balancer that we are using for the high availability of our API calls."
- "I rate the technical support from Microsoft Azure API Management a four out of five."
What is our primary use case?
Microsoft Azure API Management is used for making the API calls from our internal application to another available internal application or to the external third-party applications. It can be hosted in the public environment or it can be a client application to which we are making a call and teaching the information. This solution is useful for making the API calls between the application.
What is most valuable?
The Application Gateway we have found to be the most useful in Microsoft Azure API Management. We have integrated the Microsoft Azure API Management with Application Gateway. Application Gateway is a type of load balancer that we are using for the high availability of our API calls.
Microsoft is releasing new features approximately every three to four months on each and every solution. Although it's not mandatory that we are using all the features of this particular solution because it depends on the business requirements. Whatever the features the Microsoft Azure API Management has, we are happy with them and we are using them.
The solution is secure and has all the components that we require. We are using the solution with the best practices.
For how long have I used the solution?
I have been using Microsoft Azure API Management for approximately one and a half years.
What do I think about the stability of the solution?
Microsoft Azure API Management is a stable solution, it has high availability.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We have used technical support once or twice a year. However, there is not much technical assistance required.
I rate the technical support from Microsoft Azure API Management a four out of five.
How was the initial setup?
The initial setup of Microsoft Azure API Management is straightforward. It took us approximately 30 minutes to complete.
I would rate the initial setup of Microsoft Azure API Management a four out of five.
What other advice do I have?
I rate Microsoft Azure API Management a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Business Architect at YASH Technologies
Great API management functions with very good resources
Pros and Cons
- "I like the API Management functions."
- "It can be quite complex, somewhat lacking in flexibility."
What is our primary use case?
My primary use case is for Logic Apps events as well as for API Management functions provided by Azure. We are implementation partners and I'm a business architect.
What is most valuable?
I like the API management functions.
What needs improvement?
In terms of the flexibility of API Management, it's quite a complex solution when compared with Apigee. If they could come up with an easy way of enhancing, that would be a great help, particularly for those consulting.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We deployed a Kubernetes instance so that we can scale.
How are customer service and support?
The technical support is great, they help us out whenever we need it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
From previous experience, I know that Apigee is more flexible than Azure API.
How was the initial setup?
The initial setup is not so straightforward and really depends on the landscape. If a customer has different business streams such as credit cards, debit cards, payment accounts and credit accounts it can be more complicated. Things have improved recently. Previously, a deployment could have taken up to 18 months. We can now do a similar implementation in around six to eight months.
What other advice do I have?
There are a lot of competitors in the market that provide the same kind of services but I think cost-wise and resource-wise, Microsoft is ahead and I recommend this product to our customers. That said, there are some functions we don't currently have. It's okay for a mid-size organization but for larger-scale deployments, it's lacking in some areas. As a result, I rate this solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
VP & GM, Client Storage at Micron Technology
Stable solution that scales to load
Pros and Cons
- "API Management does not take long to deploy."
- "API Management's price could be lower."
What is our primary use case?
I use API Management for all of our AKS clusters.
What needs improvement?
API Management's price could be lower.
For how long have I used the solution?
I've been using API Management for a year.
What do I think about the stability of the solution?
API Management is stable.
What do I think about the scalability of the solution?
API Management is scalable based on the load.
How was the initial setup?
API Management does not take long to deploy.
What about the implementation team?
We used an in-house team.
What other advice do I have?
I would rate API Management nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Architect at a financial services firm with 501-1,000 employees
Reasonably priced, and offers quick technical support
Pros and Cons
- "Most of the features are valuable to me."
- "I could that the UI could be improved."
What is most valuable?
Most of the features are valuable to me. We are actively exploring the monetization aspect of Azure, and we are also working on a proof of concept to accomplish this.
What needs improvement?
The only complication I encountered was configuring the authentication in the API Management. That was a little difficult for me, but it gets better after that.
I could that the UI could be improved. All services have the use of Visual Studio to do the coding and to change the configuration. It would be beneficial to include that with Microsoft Azure API Management.
For how long have I used the solution?
I have been working with Microsoft Azure API Management for more than two years.
What do I think about the stability of the solution?
Microsoft Azure API Management is a stable product.
What do I think about the scalability of the solution?
It is easy to scale Microsoft Azure API Management.
How are customer service and support?
We have fast-track support from Microsoft, which we do receive.
We are satisfied with the technical support of Microsoft.
How was the initial setup?
The initial setup was simple, with no complications, other than the configuration of the authentication in the API Management.
What's my experience with pricing, setup cost, and licensing?
Since everyone is isocentric here, it is reasonable for me. Rather than getting complicated with other licensing, and other products' licensing. There are many, many different types of licensing available in other products, such as perpetual for ten users. If you want more than ten users, you'll have to pay a higher license fee. As a result, we are not falling into those kinds of traps. Previously, we had to pay as you go.
What other advice do I have?
I would rate Microsoft Azure API Management eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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