I primarily utilize the platform for integrations, monitoring, and process automation within our business workflows.
Social media strategist at Creative Skills
Provides valuable configuration capabilities enhancing API security
Pros and Cons
- "The solution's configuration capabilities are the most effective features for enhancing API security."
- "The product's navigation feature needs enhancement."
What is our primary use case?
What is most valuable?
The solution's configuration capabilities are the most effective features for enhancing API security.
What needs improvement?
The product's navigation feature needs enhancement.
For how long have I used the solution?
I have been working with the platform for approximately three to four years.
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Microsoft Azure API Management
November 2024
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What do I think about the scalability of the solution?
I rate the solution's scalability around eight or nine.
How are customer service and support?
The support services are good. However, they could be improved.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment process is not overly difficult. However, each API integration presents interface connectivity and parameters, which can introduce challenges.
The time required for deployment varies depending on the integration interface in question.
What's my experience with pricing, setup cost, and licensing?
I rate the solution's pricing between three and four, as it could be more competitive.
What other advice do I have?
The platform's insights improve over time, allowing us to monitor system health and receive notifications for updates.
We integrate it with Dynamics and other business tools, which enhances our data analysis and reporting capabilities. It facilitates better insights and easier data manipulation, although I rely on my team for detailed analytics.
I recommend the platform, particularly for organizations that require API utilization and integration, as it has proven to be effective in our experience.
Overall, I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Sep 25, 2024
Flag as inappropriateCloud systems architect at Encamina
Easy to install, provides good monitoring, and technical support but the API Gateway could be improved
Pros and Cons
- "The most valuable feature of Microsoft Azure API Management is monitoring. When compared with Apigee, I prefer Microsoft Azure API Management."
- "I would like to see more integration with other platforms, as well as increased security."
What is our primary use case?
Microsoft Azure API Management provides customers with customized solutions for various use cases and situations, allowing them to deploy their API strategy and products while also managing and protecting APIs.
It provides solutions for architecting, deploying, and monitoring APIs with other Azure services.
Users can manage their complete API lifespan using Azure API Management.
What is most valuable?
The most valuable feature of Microsoft Azure API Management is monitoring.
When compared with Apigee, I prefer Microsoft Azure API Management.
What needs improvement?
When comparing the API Gateway of Microsoft Azure API Management with those of Apigee and Vital Mikram, which are other API management solutions, I prefer, Vital Mikram, the others are similar.
I would like to see more integration with other platforms, as well as increased security.
For how long have I used the solution?
I have been working with Microsoft Azure API Management for ten years.
Azure has both a certificate and a level certification.
What do I think about the stability of the solution?
Microsoft Azure API Management is stable.
What do I think about the scalability of the solution?
Microsoft Azure API Management is a scalable solution.
We have ten users in our organization.
We have a team of five to ten technicians to maintain this solution per unit.
How are customer service and support?
Technical support is good.
How was the initial setup?
The initial setup is straightforward.
It was deployed very quickly.
What about the implementation team?
We deployed it ourselves. It was done in-house.
What's my experience with pricing, setup cost, and licensing?
The price is comparable.
In my opinion, it is similar to Apigee.
What other advice do I have?
I would rate Microsoft Azure API Management a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Azure API Management
November 2024
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Integration Architect at The Star Entertainment Group
Has multifactor authentication and good integration with Active Directory for better security features
Pros and Cons
- "The integration with Azure Active Directory is a good security feature for authentication and authorization. There is multifactor authentication. You can also use all of the Azure AD features integrated with API Management."
- "There is always room for improvement. There should be more analytics abilities so you can know how much traffic there is. Log Analyzer isn't well integrated with this solution."
What is most valuable?
The integration with Azure Active Directory is a good security feature for authentication and authorization. There is multifactor authentication. You can also use all of the Azure AD features integrated with API Management.
What needs improvement?
There is always room for improvement. There should be more analytics abilities so you can know how much traffic there is. Log Analyzer isn't well integrated with this solution.
For how long have I used the solution?
I have been using this solution for two to three years.
What do I think about the stability of the solution?
It's on the cloud, we don't have any hiccups or problems with the stability.
How are customer service and technical support?
The technical support is pretty good. Sometimes it's slow. It depends on each case. Sometimes they need to engage with the US and there's a big time difference between there and Australia so it takes longer.
Which solution did I use previously and why did I switch?
Our public APIs are mostly in Axway. B2C APIs are a combination of Azure and AWS. Cost is a big difference. Axway offers two solutions. One on-prem and the other option is cloud. It's not a SAS solution, they host us in AWS but we can push the costs for version upgrades. It's much more expensive than Azure or AWS.
How was the initial setup?
You have to read about how to do it four or five times and then you can implement it. It's a publicly accessible API so it needs a security layer and then you can secure it. Otherwise, anybody can access it. You need proper controls, authentication, and authorization. You need to sort this out first.
What other advice do I have?
I would recommend doing a combination of AWS API Gateway and Azure API Management. You can authenticate APIs in Azure Active Directory and from there you expose all of your serverless components and use them as a backend with Azure. But it depends on what your use case is. It can be used as a combination or as a standalone.
I would rate it an eight out of ten.
To make it a ten, there should be better analytics features so we can know how our product is performing.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consulting Chief Information Officer at Tippingedge
API management platform which offers scalability, stability, and easy integration
Pros and Cons
- "Easy to integrate API management platform. It is a stable and scalable solution."
- "Performance issues from this platform need to be sorted out."
What is our primary use case?
We are in the healthcare industry, so all the applications which are related to one hospital, it binds to Microsoft Azure API Management, and this is our use case for it.
What is most valuable?
I like the integration function of Microsoft Azure API Management. Integration of this solution is easy.
What needs improvement?
There's some area for improvement for this solution's performance. Sometimes it can be challenging. We're working with design patents and we're hoping to see the performance issues sorted out.
For how long have I used the solution?
We've been working with Microsoft Azure API Management for a year now.
What do I think about the stability of the solution?
Microsoft Azure API Management is a stable product, but we have not been able to test it yet on a multi-cloud environment.
What do I think about the scalability of the solution?
Microsoft Azure API Management is scalable. There are no issues with its scalability.
How are customer service and support?
Microsoft has a good technical support team. They are very helpful.
How was the initial setup?
Integration of this solution is easy. I won't call it an initial setup. It's an integration.
Which other solutions did I evaluate?
I was able to work with Apigee.
What other advice do I have?
We used Microsoft Azure API Management only in the Microsoft environment, but not in a multi-cloud environment.
Microsoft Azure API Management is cloud-based, in particular, it is a single cloud centered around Microsoft components and not on the Cross components.
I have no idea on how long it took to implement Microsoft Azure API Management. The testing and development team is the best resource on how long it took.
The number of users of this solution in the group I'm associated with is 300,000. Increasing the number of users will depend on the mergers and acquisitions, and how the group is doing.
For maintenance, we have a backend support team that handles application support. The major point is that if the API has a lot of issues, particularly in data silos, Microsoft Azure API Management has made it more convenient to manage those.
We're still trying and testing the integration function of this solution, and we're also trying to go deeper into its performance.
My rating for Microsoft Azure API Management is a nine out of ten.
I don't have any variance data with Apigee. Apigee is better than Microsoft. I have more numbers for Apigee compared to Microsoft.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Software Architect at a financial services firm with 501-1,000 employees
Reasonably priced, and offers quick technical support
Pros and Cons
- "Most of the features are valuable to me."
- "I could that the UI could be improved."
What is most valuable?
Most of the features are valuable to me. We are actively exploring the monetization aspect of Azure, and we are also working on a proof of concept to accomplish this.
What needs improvement?
The only complication I encountered was configuring the authentication in the API Management. That was a little difficult for me, but it gets better after that.
I could that the UI could be improved. All services have the use of Visual Studio to do the coding and to change the configuration. It would be beneficial to include that with Microsoft Azure API Management.
For how long have I used the solution?
I have been working with Microsoft Azure API Management for more than two years.
What do I think about the stability of the solution?
Microsoft Azure API Management is a stable product.
What do I think about the scalability of the solution?
It is easy to scale Microsoft Azure API Management.
How are customer service and support?
We have fast-track support from Microsoft, which we do receive.
We are satisfied with the technical support of Microsoft.
How was the initial setup?
The initial setup was simple, with no complications, other than the configuration of the authentication in the API Management.
What's my experience with pricing, setup cost, and licensing?
Since everyone is isocentric here, it is reasonable for me. Rather than getting complicated with other licensing, and other products' licensing. There are many, many different types of licensing available in other products, such as perpetual for ten users. If you want more than ten users, you'll have to pay a higher license fee. As a result, we are not falling into those kinds of traps. Previously, we had to pay as you go.
What other advice do I have?
I would rate Microsoft Azure API Management eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Cloud Architect at a healthcare company with 10,001+ employees
Easy setup but issues with support
Pros and Cons
- "Initial setup was quite easy."
- "Sometimes when immediate support is required, it isn't available."
What is our primary use case?
My primary use case is as part of a multi-channel strategy wherein APIMs are being used with micro-products or third-party clients. Our web application firewall receives all the external and public traffic, and it re-routes to the APIM, which is on the private subnet. The APIM manages both in authentication and authorization service composition layer.
What needs improvement?
One thing that could be improved is to remove the dependency of Kubernetes as an external L4 load layer balance. It would also be useful if APIM could integrate internally with Kubernetes right out of the box.
For how long have I used the solution?
I have been using this solution for around two years.
How are customer service and support?
General support has been very good, but sometimes when immediate support is required, it isn't available.
How was the initial setup?
The initial setup was quite easy as it is a managed service.
What about the implementation team?
I used a managed service to implement.
What other advice do I have?
I would rate this product as seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Good integration, stable, and responsive support
Pros and Cons
- "The most valuable features are the API and integrations."
- "The implementation has room for improvement and can be more user-friendly."
What is our primary use case?
We use the solution for API management.
What is most valuable?
The most valuable features are the API and integrations.
What needs improvement?
The implementation has room for improvement and can be more user-friendly.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
I give the stability an eight out of ten.
How are customer service and support?
The technical support team is good.
How would you rate customer service and support?
Positive
How was the initial setup?
I give the initial setup an eight out of ten. The deployment took one business day. We require two people to complete the implementation.
What about the implementation team?
The implementation is completed in-house.
What's my experience with pricing, setup cost, and licensing?
Compared to other solutions the cost is a seven out of ten.
What other advice do I have?
I give the solution an eight out of ten.
We have an Enterprise Agreement with Microsoft, so they are providing whatever support or help is needed.
For people that are already using other Microsoft Azure solutions, I recommend Microsoft Azure API Management.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Solutions Architect at Dotcom Software Solutions
Easy to importing existing APIs, simple to deploy and configure
Pros and Cons
- "The ability to easily connect back to Service Fabric is the most important for us."
- "Microsoft Azure API Management should have the ability to allow multitenancy."
What is most valuable?
The ability to easily connect back to Service Fabric is the most important for us.
The importing of existing APIs is extremely easy. It's one of the better products.
The main benefit is that we are already on ExpressRoute. It is easy to integrate into our local network. Because we are mostly a Microsoft shop, we mostly use Azure API management because we don't want to run in different cloud providers right now since we are a financial company.
What needs improvement?
Microsoft Azure API Management should have the ability to allow multitenancy.
While the solution works well for us, I would like to see simple or integrated reporting built into the solution.
There is always room for improvement.
For how long have I used the solution?
I have been using Microsoft Azure API Management for two years.
What do I think about the stability of the solution?
Microsoft Azure API Management is extremely stable.
What do I think about the scalability of the solution?
Microsoft Azure API Management is very easy to scale.
How are customer service and support?
I don't have any prior experience. We haven't had any issues or needed to contact the product's technical support.
How was the initial setup?
The initial setup is straightforward. It is very easy to set up.
Because everything is automated directly from our pipelines, maintenance is a very small task that we require.
It is very easy to deploy, and configure.
What other advice do I have?
We are partners.
I would rate Microsoft Azure API Management an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: November 2024
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