Microsoft Dynamics GP Reviews

Both the fact that it is highly customizable, as well as the reporting capabilities, are valuable.

I worked with GP 2013 at a previous employer, where we had upgraded two full versions in my time there. All versions were exceptional at making our accounting staff's jobs far easier. The reporting simplified monthly and quarterly metrics and saved everyone a great deal of time from working with spreadsheets, where manual data entry was required.

With the exception of the great deal of work we put into customizing the system for our inventory needs, the only suggestion for improvement would be to simplify even further the administration and customization side of things.

I have used it for five years.

Although I had to completely rebuild the host server due to hardware failures, the deployment was straightforward and no issues were encountered.

No stability issues encountered.

No scalability issues encountered, including when we tied Microsoft Dynamics CRM into the system.

Customer service is excellent.

Technical support is excellent.

We did not previously use a different solution.

Initial setup was straightforward; the only complexity was based on our specific business needs.

It was originally implemented through vendor; then, final implementation was handled in-house.

Customizations can significantly increase the cost, including when upgrading versions.

Evaluations were completed prior to my joining the company

If a team is not available to manage the system, be sure the best systems administrator is familiar with the system, and work closely with your preferred VAR.

We primarily use the solution for accounting. We only use the accounting aspect of the product.

The initial setup was very easy. You do not need a lot of technical in-depth knowledge to handle the implementation.

The stability is reliable. It's quite stable.

Overall, the solution wasn't that great.

The product doesn't do consolidations. It was hard to navigate the solution and the UI, the user interface, wasn't any good, to be honest.

We found it hard to navigate and it had a very outdated UI so that the user experience wasn't good at all.

This is now a legacy product, so they're phasing it out over time. 

The scalability was never very good.

We've been using the solution for the last 12 months or so. I've personally been using it for five-plus years or so. It's been a while.

The stability was good. There are no bugs or glitches. It doesn't crash or freeze. Its performance is mostly reliable.

The scalability is poor. If it wasn't getting pushed out, it could be something that they improved on. However, Microsoft is no longer continuing with the product.

I had up to 25 to 30 users. They were accounts payable clerks, accounting managers, controllers, et cetera.

I can't speak to if the company plans to increase usage, as I no longer work there anymore.

We had technical support through an integrator and not necessarily through Microsoft directly.

We previously used QuickBooks. We're implementing Dynamics right now.

While I wasn't at the company for the initial setup, it is my understanding that the initial setup is not complex. It's pretty straightforward and simple to execute.

I can't speak to how long the deployment took as I wasn't present during the process. It happened before I arrived.

We had in-house staff that managed the maintenance. We didn't require any new staff to manage it.

Our company used third-party integrators to handle the initial setup.

There is a yearly licensing fee that the company would have to pay, plus the cost of hosting and hybrid cloud costs.

We are end-users and direct customers. We don't have a partnership or business relationship with Microsoft.

This product is at end-of-life and is an outdated product. Therefore, I wouldn't necessarily recommend it to others. There are other options on the market.

In general, I would rate the solution at a three out of ten.

The product has improved a lot from the approval processing, attachments, and reporting. 

• Financial
• Payables
• Sales
• Inventory 

The system is easy to customize and has user-friendly access. 

It still can be improved in web-based and build reporting. 

No, but sometimes there are issues when the application is not maintained well.

Yeah.

Nine out of 10. Since I am a technical person, it is easy to support and modify according to a client request.

No. we were not using any other solution before.

Setup is straightforward. That is an another big advantage of this application.

Its pricing and licensing are high. Of course, we all know that it is Microsoft.

We evaluated some local products, because of the pricing, but this product has better features and support. 

For a bigger environment, this is the best product to go with for an in-house support team. For a smaller environment, I would not suggest this product. 

The following modules are valuable:

• Analytical Accounting
• Sales
• Finance
• Purchasing
• Requisition Management
• Workflow
• Security

• Easy and customizable solution
• We use it for reporting and presentation purposes
• User-friendly: A key factor for a financial application
• Helps my company a lot

The following modules need improvement:

• Inventory
• Payroll
• Fixed Assets
• Analytical Accounting (AA)

I have used this solution for around five years.

All types of software have some minor or major issues and we can manage with them. However, stability is important when the product is delivered. For this product, I would give the stability a rating of 8/10.

I have not contacted Microsoft technical support.

The pricing and licensing policies are quite high for a mid-level company.

We evaluated some other local software solutions and SAP.

Make sure that all the facilities in this solution help your business before implementing it.

You can't easily manipulate the data and change something like in the QuickBooks where you can edit documents. This tool requires voiding and provides audit trails.

This is used by several different clients for different purposes. It helps to streamline and automate their accounting processes.

Some of its functionality should be more automated. They are always working on new releases.

I have used this solution for seven years.

There were no stability issues, especially when the server requirements are set up correctly.

If the servers are not set up to properly to house or maintain the data, then there could be scalability issues.

Microsoft usually gets back to you in an hour. I work at a consulting firm, so we field the low level support. If there is anything we cannot work through, or if there are bugs/quality issues, we reach out to Microsoft.

I've used several different accounting suites at an accounting firm and at other consulting firms.

The setup is complex, but there are instructions and consulting firms who can help you out with the process.

It can be expensive. It depends on the size of your business and what you are trying to achieve with it.

We did look at other options.

It depends on the size of your business and what you are trying to achieve.

Fixed assets and bank management are the most valuable features.

• Easy and fast reconciliation

• Budget commitment and an easy way to import transactions into bank management.
• Reconcile to GL tool should also incorporate bank management transactions.

I have used it for four years.

We have not encountered any deployment issues.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Customer service is very good.

Technical support is very good.

We previously used a different solution. We switched because it did not accommodate all of our requirements.

Initial setup was straightforward with a few customizations to accommodate clients' requirements.

A vendor team implemented it. Their experience was good and very eager to learn Dynamics GP.

The license cost should be reduced to enable small businesses to purchase a license of their own.

It is an excellent, auditable ERP package.

I’ve implemented several hundred Microsoft Dynamics GP systems for many customers. The improvements brought about in the client’s reporting and transaction functions are off the charts.

Not quite all the reports are fully exportable to Excel.

We have been using this solution since 1987, i.e., earlier versions of the same product.

There were no stability issues.

There were no scalability issues.

The level of technical support is outstanding.

I help customers move from QuickBooks, Sage Peachtree Accounting Software, Sage MAS, and other products to Microsoft Dynamics GP.

This is a high-end ERP accounting package. I recommend using some sort of implementation support.

Pricing and licensing is handled by Microsoft.

Find a good Microsoft Dynamics GP reseller to assist with the implementation process.