The integration tool in Microsoft BI stack is one of the best in terms of understanding and together with the script component can make most data imports pretty simple and accurate. Also, the ease of use of the product.
Database Analyst at a financial services firm with 10,001+ employees
This is the most compatible solution for medium sized organization but the robustness of the stack could be improved
What is most valuable?
How has it helped my organization?
Prior to using the Microsoft BI stack the organization was using a lot of Access and Excel applications which became cumbersome as the organization grew. These tools helped us to streamline the reports and data integration.
What needs improvement?
The robustness of the stack could be improved as it fails when we import/extract large amounts of data.
For how long have I used the solution?
Four and a half years.
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What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
Yes, when the volume of data is large.
What do I think about the scalability of the solution?
Yes.
How are customer service and support?
Customer Service:
Excellent with online social help and customer care from Microsoft.
Technical Support:There is a lot of room for improvement in technical support.
Which solution did I use previously and why did I switch?
I used other reporting platforms along with the Microsoft BI stack, but never switched.
How was the initial setup?
The initial setup is pretty simple for most starting users.
What about the implementation team?
It was an in house implementation.
What was our ROI?
Very high, as it is a very cost effective application compared to any BI tools in the market.
What's my experience with pricing, setup cost, and licensing?
It is setup by the organization, so I am not sure about the exact cost and renewal cost.
Which other solutions did I evaluate?
No, I did not have an opportunity to do any evaluations.
What other advice do I have?
It is a great, cost effective solution if the size of the organization is only medium and easy to use and cost of finding a resource is low.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Manager- Projects at a computer software company with 10,001+ employees
Dashboards are easy to use
Pros and Cons
- "The dashboards of Microsoft BI are easy to use."
- "Microsoft BI has its own challenges in terms of user interface and how quickly somebody can learn how to use it."
What is our primary use case?
My company uses Microsoft BI's dashboards. We build them for the business and the operations team. We have four to five customers using this solution.
What is most valuable?
The dashboards of Microsoft BI are easy to use.
What needs improvement?
I would like to see the usability improved with Microsoft BI. Microsoft BI has its own challenges in terms of user interface and how quickly somebody can learn how to use it.
For how long have I used the solution?
I have been using Microsoft BI for four years.
What do I think about the stability of the solution?
Microsoft Power BI is stable compared to any other business subjects or any other tools.
What do I think about the scalability of the solution?
Any Microsoft project is scalable.
How are customer service and support?
Technical support has been good.
Which solution did I use previously and why did I switch?
We have used QlikView. Microsoft BI's dashboards are easier to use and not as complex.
How was the initial setup?
The initial setup of Microsoft BI is straightforward and easy to install. We install ourselves.
What other advice do I have?
I would recommend Microsoft BI. The dashboards are not that complex and are easy to use.
I would rate this solution an 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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March 2025

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MBA, MS Business Analytics at a consultancy with 1,001-5,000 employees
Good visualization, simple to use, and easy to install
Pros and Cons
- "The most valuable feature of Microsoft BI is its visualization and its ease of use."
- "I would like to see more visualization options."
What is our primary use case?
In general Microsoft, BI is used to build dashboards, and the analyzing of data as well as some econometrics.
How has it helped my organization?
Primarily, it's all about visualization and dashboards. My organization is large, and I don't believe Power BI as a tool has changed or revamped the entire organization; rather, it assists us in creating dashboards. It made things easier.
What is most valuable?
The most valuable feature of Microsoft BI is its visualization and its ease of use.
What needs improvement?
I would like to see more visualization options. I have noticed that it's more driven by corporate data when you look at it. Because I work for the IMF, my data is slightly different, and the corporate solution does not always work.
For how long have I used the solution?
I have been working with Microsoft BI for one year.
We are using the most recent version.
It can be deployed both on-premises and on the cloud.
What do I think about the stability of the solution?
Microsoft BI has been good. I don't believe I have any issues with the stability aspect of it yet.
What do I think about the scalability of the solution?
Scalability is good; for the time being, it serves the purpose of what we are trying to achieve. However, we haven't attempted to scale it very much.
There should be more than a hundred users in our organization. I'm only referring to the people who develop and implement changes, whereas people who use the dashboards and view them on the entire URL on that page represent the entire organization. There are about 100 or 200 people who actually work and develop things.
For the time being, we are only using it for dashboards because we have other tools for analytics and other things.
How are customer service and support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
We work in such a way that we can use any tool and accomplish whatever we want. That's the way it works. I wouldn't be able to say that every team uses Power BI for the same purpose, but we have Power BI available to us and can use it however we see fit. I know that it is primarily used for dashboards at this point.
How was the initial setup?
I installed my own personal version of it, and it appeared to be pretty straightforward.
We have a large IT team to update and maintain this solution.
What about the implementation team?
In most cases, the setups are completed by our vendors. We only receive the finished product.
What other advice do I have?
I would rate Microsoft BI a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operations Center Technician at a renewables & environment company with 501-1,000 employees
The visualization is convenient and easy to use.
Pros and Cons
- "I like that I can use Power BI to upload data. That is very important for me. The visualization is also convenient and easy to use."
- "I like that I can use Power BI to upload data. That is very important for me. The visualization is also convenient and easy to use."
- "The maps in Power BI could be improved. You deal with many maps over the years, like maps of America and Saudi Arabia. The maps aren't detailed enough, and there aren't enough visualization tools. Whenever I want to use a map, I struggle with choosing the right visualization."
What is our primary use case?
We use Power BI for dashboards and various reports. It's primarily a visualization tool. We don't use it for business intelligence— just visualization.
What is most valuable?
I like that I can use Power BI to upload data. That is very important for me. The visualization is also convenient and easy to use.
What needs improvement?
The maps in Power BI could be improved. You deal with many maps over the years, like maps of America and Saudi Arabia. The maps aren't detailed enough, and there aren't enough visualization tools. Whenever I want to use a map, I struggle with choosing the right visualization.
For how long have I used the solution?
We've been using Microsoft BI for about three years now.
What do I think about the scalability of the solution?
Microsoft BI is scalable. There are some limitations depending on the amount of data you need, but it's enough for me so far. We have about 50 users, and we'll likely increase our usage in the coming years as Microsoft adds more features and our people train themselves to do more with it.
How was the initial setup?
Setting up Microsoft BI is straightforward. It took about one week if you include training on how to send reports and other things. We were able to do it by ourselves with a team of about five people.
What's my experience with pricing, setup cost, and licensing?
The license is annual. If you need a fancy visualization, you have to pay a bit more, but a valid license covers everything else. I'm developing reports and rolling them out to some users who are not developers, so I need the visualization and have to pay for the license. In the case of Tableau, you don't need to pay, or maybe you spend a little less because you're not a developer.
What other advice do I have?
I rate Microsoft BI 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager at a tech services company with 51-200 employees
Great for companies using a lot of Microsoft products, stable, and fairly simple to set up
Pros and Cons
- "It's pretty easy to set up the product."
- "We haven't used it that long and I haven't come across anything that's stood out as needing to be fixed."
What is most valuable?
The stability is good.
It's pretty easy to set up the product.
For the most part, users can scale the solution.
Technical support is okay.
It's a great option if a business is already heavily involved with other Microsoft tools.
What needs improvement?
I can't speak to any missing features. We haven't used it that long and I haven't come across anything that's stood out as needing to be fixed.
For how long have I used the solution?
I've just started with the solution. I've used it for under a year so far.
What do I think about the stability of the solution?
The solution is stable and the performance is pretty good, From what I have experienced. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
That said, we haven't used it for a full year yet, and it's hard to gauge its stability for the long term. Right now, based on the information I have, I'd rate it at 70% stable.
What do I think about the scalability of the solution?
While, for the most part, it is scalable, it still has its own limitations.
We have three customers that currently use the product.
How are customer service and support?
We've dealt with technical support in the past. They are okay. I'd describe them as average. We haven't necessarily had a bad experience.
How was the initial setup?
I wasn't directly involved in the implementation process. From the feedback from the engineers working on it, in terms of if it is an easy installation, t's not that difficult. The difficulty level depends on the experience of whoever is installing. It depends on the experience of the guy behind the installation or the software guy. My understanding is that there is no difficulty region to region.
We have about five people who can handle deployment and maintenance duties on our team. We have a mix of managers and admins.
What about the implementation team?
We are able to handle the implementation process for our clients.
What's my experience with pricing, setup cost, and licensing?
The client does need to pay for a license in order to use the product, however, I can't speak to the exact lengths of license agreements on offer or how much they cost.
Beyond the standard licensing fees, the only other extra cost would be support.
Which other solutions did I evaluate?
There are other options, however, it depends on the client's services. If clients have already made up their minds and they know what they want to go for, we simply help implement. We can give them more options of solutions to choose from. However, many prefer Microsoft as most of their other applications are already Microsoft. It makes sense to stay within the brand.
What other advice do I have?
I'm an integrator and reseller.
I'm not the one in charge of the installation or the technicality of the product. I'm more on the business side.
I always let clients have options and guide them to go for the one that best fits what they want to achieve. Other solutions have areas of strengths and weaknesses. You need to look at everything and examine everything before making a decision.
Currently, I'd rate the solution at a seven out of ten. We haven't yet used it a year, and we're still learning about it and seeing what works well for clients. Over the next few months, we'll likely have a fuller picture of the product.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Graduate Engineer at a transportation company with 5,001-10,000 employees
Stable and easy to use
Pros and Cons
- "One of the most valuable features of Power BI is the ease of use. It is comfortable and there is not a steep learning curve for this solution. If you have some idea of the data and basic visualization ideas, you can use this solution comfortably."
- "Power BI's drillthrough feature could be improved. I didn't like drillthrough and those options much, but I did like it in MicroStrategy."
What is our primary use case?
We use Power BI for a variety of applications, including retail analytics, sales, and process digitization. Except for time series data, we use it for everything.
We have both deployment options open, so we have the requirements for both on-prem as well as on the cloud.
What is most valuable?
One of the most valuable features of Power BI is the ease of use. It is comfortable and there is not a steep learning curve for this solution. If you have some idea of the data and basic visualization ideas, you can use this solution comfortably.
What needs improvement?
Power BI's drillthrough feature could be improved. I didn't like drillthrough and those options much, but I did like it in MicroStrategy.
As for additional features, I think Power BI could have better interactive features for the end user and scalable drillthrough options.
For how long have I used the solution?
I have one year of experience with Microsoft BI.
What do I think about the stability of the solution?
Power BI is stable. I have not used it extensively, but from what I understand from my colleagues, it's stable.
What do I think about the scalability of the solution?
Power BI is scalable. In my organization, there are probably 400 or 500 companies using this solution. We are probably going to increase our usage.
How was the initial setup?
I have no idea whether the installation process was straightforward or not, on the admin side. As for the technical team required for deployment and maintenance, I would say you need maybe one or two admins. The development is based on use cases, but on average, I would say you need some 10 to 15 BI developers.
What's my experience with pricing, setup cost, and licensing?
We pay for licensing for Power BI.
Which other solutions did I evaluate?
We are also using MicroStrategy. I did not like the drillthrough feature in Power BI, but I liked it in MicroStrategy. The way visualization works, I found that the interactiveness of MicroStrategy was better than Power BI. Similarly to Power BI, you can comfortably use MicroStrategy if you have some idea of the data and basic visualization ideas.
What other advice do I have?
I rate Power BI an eight out of ten.
I would recommend Power BI to those considering using it, but would also recommend that they explore it themselves and understand their requirements. Their requirements will be different, so it's all use case based.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager Analytic & Insights at a hospitality company with 10,001+ employees
Flexible, easy to scale, good reporting, and good support
Pros and Cons
- "The visualization and reporting are the most valuable features of this solution."
- "This solution is resource-heavy."
What is most valuable?
The visualization and reporting are the most valuable features of this solution.
It is quite flexible for reporting purposes.
What needs improvement?
This solution is resource-heavy. I would like to see it consume fewer resources. When I use it on my laptop, it consumes a lot of resources.
For how long have I used the solution?
I have used this solution within the last 12 months.
We are using the latest version.
What do I think about the scalability of the solution?
It can scale easily.
We have more than 50 people who are using this solution in my company. Across the company, most are in marketing and finance.
How are customer service and technical support?
I would rate the technical support an eight out of ten.
Which solution did I use previously and why did I switch?
We use Oracle BI and Oracle OBIEE.
How was the initial setup?
The initial setup was pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
It would be better if the price was cheaper.
What other advice do I have?
I would recommend this solution and suggest they use it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate at a financial services firm with 10,001+ employees
Affordable but a little complicated to get used to
Pros and Cons
- "Connectivity, installation, and configuration are pretty fast and seamless compared to Cognos."
- "For someone who is new, I think that Power BI can be a little complicated."
What is most valuable?
How was the initial setup?
The initial setup is very quick. Connectivity, installation, and configuration are pretty fast and seamless compared to Cognos. Power BI eradicated dependency on a framework model.
What's my experience with pricing, setup cost, and licensing?
Power BI is cheaper than Tableau and Cognos. Power BI Desktop comes free and the Pro license is $10 per month whereas Tableau desktop would cost you $70 per month. Cognos is mostly suited for large and medium size companies
What other advice do I have?
For someone who is new, I think that Power BI can be a little complicated. Overall, on a scale from one to ten, I would give Power BI a rating of seven.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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