I use the tool to update the main servers.
Head of IT department at Monetars
Helps to update the servers and has Active Directory feature
Pros and Cons
- "The tool's most valuable feature is Active Directory."
- "The challenges exist according to the planning. For example, if you plan to implement and apply updates to your infrastructure, including servers and clients, you must provide storage information and have a clear plan for that from start to end."
What is our primary use case?
What is most valuable?
The tool's most valuable feature is Active Directory.
What needs improvement?
The challenges exist according to the planning. For example, if you plan to implement and apply updates to your infrastructure, including servers and clients, you must provide storage information and have a clear plan for that from start to end.
You need to define the space needed to download all the information, how to implement and apply it to your network, the deadline, and what to do with outdated data. For example, if something was downloaded now but isn't needed after a year, you must delete it. This is not an easy task. You must have some information, education, and training about this. If done correctly, everything will work perfectly.
What do I think about the stability of the solution?
I rate the Microsoft Windows Server Update Services' stability a ten out of ten.
Buyer's Guide
Microsoft Windows Server Update Services
February 2025

Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The solution is scalable. The number of users using Active Directory depends on the company. In my opinion, it is recommended to use it if you have at least around 20 users.
How was the initial setup?
Setting up the tool requires knowledge. It's not as simple as installing a client or an operating system. You need some education and understanding before implementing and setting it up.
I remember some steps for deploying the tool, but not all of them. You must have some knowledge about Active Directory and its procedures. You need to install the prerequisites, such as a DNS server. Sometimes, you will install it while installing Active Directory services on the Windows role. You must know the domain name and whether it is the first domain or a subdomain. You need this information before you start the setup.
What was our ROI?
You must expose your infrastructure to the internet, ensuring each server or client can use your internet bandwidth to download updates. By downloading updates to one point and then distributing them to all clients and servers from there, you minimize unnecessary traffic.
Without this central point, each client would download updates independently, increasing costs and traffic. The most valuable benefit is downloading updates once and applying them across all clients and servers in your infrastructure.
What other advice do I have?
You can manage daily users for administration, user, and domain policies. For example, how many days before you must change the password, how many characters the password must have, and the complexity of the password. These policies can be implemented and defined before being used for reports. If I remember correctly, there are no specific reports for this. You can see what policy is implemented and applied in your infrastructure. For example, you can trace and monitor users in the Windows events log.
I rate the overall solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Assistance Manager, ICT Communication at ELNG
Enables automated patch management process and has a straightforward setup process
Pros and Cons
- "The platform provides good value in terms of time and effort by eliminating the need for manual patch management."
- "The platform’s dashboard and reporting features need enhancement."
What is our primary use case?
We use the product to manage patch updates for servers.
What needs improvement?
The platform’s dashboard and reporting features need enhancement.
For how long have I used the solution?
We have been using Microsoft Windows Server Update Services for 15 years.
What do I think about the stability of the solution?
I rate the platform’s stability an eight out of ten.
What do I think about the scalability of the solution?
We have 400 Microsoft Windows Server Update Services users in our organization. It is a scalable platform. We never had any issues related to scalability.
How are customer service and support?
The technical support team could have extensive knowledge about the application.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward. We began by thoroughly reviewing the installation manual to gain a clear understanding of the prerequisites and requirements for the application. We started preparing servers and integrations, followed by deploying the agent across all machines to centralize management through WSUS. It takes time to understand specific criteria to be deployed automatically.
What about the implementation team?
We implemented the product ourselves.
What other advice do I have?
The implementation of Microsoft Windows Server Update Services (WSUS) has significantly improved our patch management process by shifting our approach from reactive to proactive. We can automate the process instead of relying on manual methods.
The platform provides good value in terms of time and effort by eliminating the need for manual patch management. It gives us more time to concentrate on other aspects of the project.
We encountered a few technical issues with the application related to deployment agents and operating system compatibility. We were able to overcome the challenges by escalating the case to the engineers.
I recommend the product to others as it is an easy-to-use patch management or deployment monitoring system. It is the best solution for all business use cases. However, I advise others to understand their business requirements before making the purchase decision.
I rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Windows Server Update Services
February 2025

Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Technical Lead at ESDS Software Solution Pvt Ltd.
The most critical features for maintaining the security and compliance of our company's systems stem from the security updates provided by the solution
Pros and Cons
- "The most valuable feature of the solution is that it is easy to use."
- "The product lacks to offer some of the features offered by some of the open source solutions like Linux and others, making it an area where improvements are required."
What is our primary use case?
In my company, we have dedicated servers for our project, so we used to do the compliance on those servers, and we had to patch them using Intune. Recently, my company started using ManageEngine Desktop Central for some of the projects. Users have to keep the tool updated to the latest versions.
What is most valuable?
The most valuable feature of the solution is that it is easy to use.
It offers a friendly UI, so my company does not have to do the coding every time one wants to use the device. It is feasible for our company to use the product. If you have to perform any operations anywhere, you don't have to open the command prompt and run the command. There are features like PowerShell and batch scripting, but those are for the server part.
The current versions offered by the product are really great. I like to work on them.
The product's most critical features for maintaining the security and compliance of our company's systems stem from the security updates provided by the solution. Microsoft Defender and some of the other firewall products can be considered some of the most critical services offered by Microsoft Windows.
What needs improvement?
The product lacks to offer some of the features offered by some of the open source solutions like Linux and others, making it an area where improvements are required. I feel that the product's scalability can be improved.
For how long have I used the solution?
I have been using Microsoft Windows Server Update Services for three years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine to ten out of ten.
How was the initial setup?
The product's initial setup phase is straightforward, and there is no need to get involved in complex operations. You just have to select the partition, install the OS, and do a few clicks, after which the product gets installed, and you are able to work on it.
The solution can be deployed on either the cloud or on an on-premises model since both are easy.
What's my experience with pricing, setup cost, and licensing?
For my home appliances, I have to make certain payments to use the product. In my company, there is a team that takes care of the licensing part associated with the tool.
What other advice do I have?
I recommend the product to those who plan to use it.
I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 29, 2024
Flag as inappropriateInfrastructure and Information Security Supervisor at YKK MALAYSIA SDN BHD
Efficient with cost-saving update deployment but needs enhanced patch management
Pros and Cons
- "The most valuable feature of Microsoft Windows Server Update Services is its low cost, as it requires no additional licensing fees."
- "There are several areas needing improvement, including the management of third-party patches."
What is our primary use case?
We have Microsoft Windows Server Update Services in place to deploy standard Microsoft updates. It does not allow us to update or patch other products, which is a limitation. We use it for the deployment of updates without additional costs.
How has it helped my organization?
Microsoft Windows Server Update Services allows us to deploy updates efficiently at no additional cost.
What is most valuable?
The most valuable feature of Microsoft Windows Server Update Services is its low cost, as it requires no additional licensing fees.
What needs improvement?
There are several areas needing improvement, including the management of third-party patches, better enforcement of patch deployment on user PCs, and the ability to schedule updates at specific times. If these areas were improved, Microsoft Windows Server Update Services could be more competitive.
For how long have I used the solution?
We have been using Microsoft Windows Server Update Services for more than ten years since it was in place when I joined the company.
What do I think about the stability of the solution?
Microsoft Windows Server Update Services is very stable and does not require special maintenance.
What do I think about the scalability of the solution?
I do not have much experience with its scalability since our company size has not changed significantly, but it's easy to deploy additional servers if needed.
How are customer service and support?
We have not needed to contact Microsoft's customer service as the available documentation is comprehensive and helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Microsoft Windows Server Update Services and are now exploring Qualys for its added benefits, like a more comprehensive approach to vulnerability management.
How was the initial setup?
The initial setup of Microsoft Windows Server Update Services was straightforward and uncomplicated.
What about the implementation team?
One person can deploy Microsoft Windows Server Update Services; it does not require a team.
What was our ROI?
Since Microsoft Windows Server Update Services is free, we do not have any additional operational impacts, and there are no additional costs incurred with its use.
What's my experience with pricing, setup cost, and licensing?
Our experience with Microsoft Windows Server Update Services involves no setup cost or licensing fees, as it is included with our existing licenses.
Which other solutions did I evaluate?
I did not participate in the evaluation process for choosing Qualys, and therefore do not know what other options were considered.
What other advice do I have?
I'd rate the solution seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 8, 2024
Flag as inappropriateStudent at a tech services company with 1,001-5,000 employees
Controlled versions to reduce and prevent application crashes
Pros and Cons
- "The product reduced the number of crashes on our applications that were not able to use the latest versions of Windows updates."
- "I don't have any notes on improvements."
What is our primary use case?
The use case for this solution is to update machines with controlled versions to prevent crashes on applications.
How has it helped my organization?
The product reduced the number of crashes on our applications that were not able to use the latest versions of Windows updates. This allowed me to control it and reduce the time restoring machines or installing applications.
What is most valuable?
We need control over the versions of Windows to test them before using them on our network.
What needs improvement?
I don't have any notes on improvements.
For how long have I used the solution?
I've used the solution for some time.
What do I think about the scalability of the solution?
I can control everything in the same place, and it's nice.
How are customer service and support?
I used support for Office in the past and it has been good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've just used this solution.
How was the initial setup?
At first, it was hard to set up. However, after some time, we learned how to deploy without problems.
What about the implementation team?
I used to do the setup by myself without anyone helping.
What was our ROI?
We reduced the number of crashes on our applications that were not able to use the latest versions of Windows updates. It reduced the time of restoring machines or installing applications.
What's my experience with pricing, setup cost, and licensing?
Microsoft is expensive, at least in my country. However, it's offering good value for money. It's not a crazy price.
What other advice do I have?
I would recommend WSUS for update management. I's rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 23, 2024
Flag as inappropriateGlobal Cybersecurity Presales Domain Lead Architect at Eviden France
An affordable solution that can be used to have a central location for patch management
Pros and Cons
- "Microsoft Windows Server Update Services is an easy-to-use and stable solution."
- "The solution's stability could be improved because sometimes, there are some problems in communication and sending updates and patches."
What is our primary use case?
The solution is used to push the patches, have a central location for patch management, attach all your service infrastructure, keep up to date, and serve security updates.
What is most valuable?
Microsoft Windows Server Update Services is an easy-to-use and stable solution.
What needs improvement?
The solution's stability could be improved because sometimes, there are some problems in communication and sending updates and patches.
For how long have I used the solution?
I have been using Microsoft Windows Server Update Services for several years.
What do I think about the stability of the solution?
Microsoft Windows Server Update Services is a very stable solution.
I rate Microsoft Windows Server Update Services a nine out of ten for stability.
What do I think about the scalability of the solution?
Microsoft Windows Server Update Services is a scalable solution. Around 60 to 70 users use the solution in our organization.
How are customer service and support?
The solution's technical support is great.
How was the initial setup?
The solution's initial setup is pretty straightforward.
What about the implementation team?
The solution's deployment takes around three months. The solution can be deployed in-house depending on how strong the IT department is within the organization.
What's my experience with pricing, setup cost, and licensing?
Microsoft Windows Server Update Services is not an expensive solution.
What other advice do I have?
I would recommend the solution to other users. If someone wants a less costly solution and doesn't want to invest too much in licenses, they can choose Microsoft Windows Server Update Services. The solution is more suited for small businesses, not huge enterprise customers.
Overall, I rate Microsoft Windows Server Update Services a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Lead at 0
Helps to make updates concerning security and other things but improvement is needed in reporting
Pros and Cons
- "The tool has only one feature, which is updates."
- "Microsoft Windows Server Update Services needs to improve its reporting feature. The tool's competitor has better reporting capabilities."
What is our primary use case?
We can use the tool monthly to make updates concerning security and other things.
What is most valuable?
The tool has only one feature, which is updates.
What needs improvement?
Microsoft Windows Server Update Services needs to improve its reporting feature. The tool's competitor has better reporting capabilities.
For how long have I used the solution?
I have been using the product for 15 years.
What do I think about the scalability of the solution?
Microsoft Windows Server Update Services is scalable. My company has around 1000 systems.
How was the initial setup?
Microsoft Windows Server Update Services deployment is easy. You must go to the Windows features and configure the system. Then, you can install the updates. Once installed, you can start configuring the required settings. All these configurations are straightforward and can be set up in the Windows Update System Server console. Once it is set up, it downloads all the updates from Microsoft. It will then deliver the updates to the system based on our policies and rules.
What about the implementation team?
The solution's deployment can be done in-house.
What's my experience with pricing, setup cost, and licensing?
We need one single key for Windows deployments, which is a better option. Buying a license with the same key for all systems, like Windows and Windows Desktop, makes configuring easier. Otherwise, it isn't easy to manage multiple keys for different systems.
What other advice do I have?
You can get the tool as a default feature in Windows. You can manage everything from one single place using WUSS. It's free and comes with Windows, but you must buy a license. I rate the overall product a seven out of ten. The solution requires people with experience in systems.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 11, 2024
Flag as inappropriateTEM Practice at Expleogroup
A solution that is stable and high in performance, generating a significant return on investment for its users
Pros and Cons
- "I am absolutely happy with its stability and performance. It is a stable product."
- "The only complex part was the solution’s tricky setup phase."
What is our primary use case?
Our company currently uses Microsoft Windows Server Update Services to install updates on the Windows systems that have been provisioned in the cloud.
The primary use case for the solution is for managing and monitoring a distributed database system in a production environment.
What is most valuable?
We were specifically looking for cloud-native solutions, and this particular solution perfectly aligns with our roadmap to transition to the cloud and leverage as many cloud-native tools as possible.
It is a tool that helps our organization meet our work requirements. I haven't exploited it to an extent where I can't comment extensively on what features I like in the tool. So, it may take me a year to do so.
What needs improvement?
The only complex part was the solution’s tricky setup phase. It should be made easier. The person working in our company faced challenges initially while trying to enter the solution's setup phase. However, going through the documentation for the solution might be helpful.
For how long have I used the solution?
I have been using the solution for about two months. Also, I am using the solution's latest version.
What do I think about the stability of the solution?
Considering the two months that I have used the product, I am absolutely happy with its stability and performance. It is a stable product.
What do I think about the scalability of the solution?
Our company started using the solution recently. We have a limited number of users and administrators within the Azure cloud team who currently utilize the available cloud solution. To be more specific, there are only about three to five users currently using the solution.
Since it can handle a much larger workload than it claims, it is a scalable tool.
Our company plans to increase the usage of the tool extensively when there is a need to move the workload to the cloud platform.
Which solution did I use previously and why did I switch?
Our company has previously used Microsoft System Center's on-premise version. Since it was a native cloud tool, we moved to Microsoft Windows Server Update Services.
How was the initial setup?
Even though the initial setup was tricky, it was easy since ample documentation was available.
The solution is deployed on the cloud. Regarding the time taken for the deployment process, after experimenting with the tool for a couple of weeks, we were able to get it up and running in our company.
Our company had only one engineer who experimented with the solution and deployed it on the cloud.
What was our ROI?
An ROI is there using the solution since, with the cloud-native products, one has to put less effort into using and managing it.
What's my experience with pricing, setup cost, and licensing?
Microsoft's operating model determines the solution's pricing, and we use it based on our enterprise agreement, which incurs an annual cost.
Managing the additional cost beyond the standard license fee can be tricky when deploying a solution on the cloud, as you may also incur charges for data transfer and other related expenses. It is important to be aware of these costs and include them in your total cost considerations so that they don't come as a surprise later on.
What other advice do I have?
I suggest that those planning to use the solution consider whether a cloud-native solution works for them from a cost perspective. If it does, then they should definitely consider it. Since the solution meets my company's requirements, I rate the overall solution a seven to eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Microsoft Windows Server Update Services Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
Product Categories
Patch ManagementPopular Comparisons
Microsoft Configuration Manager
Quest KACE Systems Management Appliance (SMA)
ManageEngine Patch Manager Plus
Ivanti Neurons Patch for Intune
SanerNow CyberHygiene Platform
Ivanti Security Controls
Qualys Patch Management
ManageEngine Patch Connect Plus
Buyer's Guide
Download our free Microsoft Windows Server Update Services Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Why is patch management important for cybersecurity?
- When evaluating Patch Management, what aspect do you think is the most important to look for?
- What patch management solution do you recommend?
- What solution should we use for upgrading and patching OS to remediate vulnerabilities?
- Why is Patch Management important for companies?
- What are Pros and Cons of Cloud-based Patch Management?