I like the solution. When we do patching, the tool gives us error messages. We have around 1,000 production servers. It is tough to push Microsoft patches to 1,000 servers. When the servers fail, we troubleshoot to understand why they were not patched.
Principal Cloud Security Consultant at Pegasystems
A stable and easy-to-deploy solution that alerts users about errors while patching servers
Pros and Cons
- "Compared to Linux, Windows Server’s setup is easier."
- "There are some bugs in IIS."
What is most valuable?
What needs improvement?
IIS is the web server for Windows Server. There are some bugs in IIS. It must be improved.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the tool’s stability a seven or eight out of ten.
Buyer's Guide
Microsoft Windows Server Update Services
November 2024
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What do I think about the scalability of the solution?
I rate the tool’s scalability a seven out of ten. We are a printing and packaging company. We have more than 4,000 customers globally. We maintain all our customers’ data in our data center.
How are customer service and support?
Whenever we face issues, we raise them to Microsoft and resolve the issues.
How would you rate customer service and support?
Positive
How was the initial setup?
Compared to Linux, Windows Server’s setup is easier.
What other advice do I have?
We are planning to move to AWS. Our organization has given the employees the credentials to learn AWS. We also have Linux servers. We are not using all the services from Microsoft. We use what our organization needs. Overall, I rate the tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Computer network and Data Center administrator at a sports company with 1,001-5,000 employees
Stable with good patching and good internal updating
Pros and Cons
- "The most important aspect is that we can centrally deploy the updates that are necessary for the organization. It's important."
- "The reporting is not as practical as I would like it to be."
What is our primary use case?
We primarily use the solution for internal updates. What happened is that one of our equipment items had a problem with a new Windows update and so we have to uninstall this update. We were looking for ways to do it centrally. There were some Lenovo boxes that were restarting automatically and we had to take out these updates.
What is most valuable?
The most important aspect is that we can centrally deploy the updates that are necessary for the organization. It's important. The solution is great for internal updates.
The solution has very good patches. They recently released one for Chrome, which was quite helpful.
We've found the stability to be pretty good.
What needs improvement?
It's not always easy to set up.
Their Local Group Policy works well for the Microsoft environment, however, we need it or other software as well. We've realized that we have to pay. We have to buy extra items in order to access this catalog of different updates.
The reporting is not as practical as I would like it to be. It's something that I would like them to improve in future releases.
It would be nice if there were more alerts to let us know what is missing. It would be nice if there was an integration with the main server and with the active directory so that I can receive the necessary alerts. It would be good to know which equipment is connected to the directory and which are behind schedule with updates.
For how long have I used the solution?
I just started using the solution this year, and therefore I've only used it for the last couple of months. However, in this office, they have been using it thing for a couple of years, at least.
What do I think about the stability of the solution?
The solution is quite stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. As long as it can help us manage the data, it's good.
What do I think about the scalability of the solution?
I cannot speak to the scalability. I have never tried to scale the solution.
How are customer service and technical support?
I've never been in touch with technical support. I cannot speak to how helpful or responsive they are.
How was the initial setup?
The initial setup isn't easy to set up. However, it's not necessarily always hard, either. It has a moderate amount of difficulty.
In our case, we had remote offices to set up in different cities. We have not yet implemented interconnection between these offices. Each office has its own server, its own Windows environment. We have this implemented in our central office, and I would like it across all of our remote offices as well. I'm not sure how long that will take. I'm just beginning to dive into that.
What other advice do I have?
We are just a customer and an end-user.
I'm not sure of which version of the solution we're using.
I'd advise new potential users to implement the product and to regularly check on it. We have some equipment that is not being updated. That's on us. It's necessary, however, to implement constant evaluations for which equipment is actually connected to the solution.
I'd rate the solution at an eight out of ten overall. We're mostly quite happy with the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Windows Server Update Services
November 2024
Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,816 professionals have used our research since 2012.
Chief Operating Officer at a transportation company with 5,001-10,000 employees
Stable patch management that is included with Windows, but the reporting flexibility should be improved
Pros and Cons
- "The most valuable features are that it is included with Windows, and it can be driven by Group Policy Objects (GPOs)."
- "Job management and control is an area that is in need of improvement."
What is our primary use case?
We use this product for patch management.
What is most valuable?
The most valuable features are that it is included with Windows, and it can be driven by Group Policy Objects (GPOs).
What needs improvement?
Reporting flexibility is something that can be improved.
Job management and control is an area that is in need of improvement.
For how long have I used the solution?
We have been using Windows Server Update Services for probably four years.
What do I think about the stability of the solution?
This service is generally very stable.
What do I think about the scalability of the solution?
This is a very scalable product.
How are customer service and technical support?
This solution does not really come with specific technical support. It is all covered by the Microsoft support that is available online.
How was the initial setup?
The initial setup is relatively straightforward. It took maybe an hour to set up and deploy.
What's my experience with pricing, setup cost, and licensing?
This product comes included with Windows and can be used free of charge.
What other advice do I have?
My advice for anybody who is looking into Windows Server Update Services is that if you want something with more control then you need to look into getting an alternative product.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at Trigonova GmbH
Enables us to automatically install security patches without an internet connection
Pros and Cons
- "With WSUS, you can automatically install and distribute Microsoft security patches without using an internet connection for all clients and servers. It is not difficult to understand how it works and I think it's a very nice tool."
- "Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you."
What is our primary use case?
We use the on premises version.
How has it helped my organization?
With WSUS, you can automatically install and distribute Microsoft security patches without using an internet connection for all clients and servers. It is not difficult to understand how it works and I think it's a very nice tool.
What is most valuable?
I think there is no other product on the market that is so easy to implement and use.
What needs improvement?
Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you.
I think Microsoft should develop its ReFS volumes in a little bit more detail. Also, I wish they would demystify their updates scenarios, like patching and updating the system.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
I think most installation scenarios are brought in with the system for the customer, so the scalability is good enough. However, especially with the hypervisor, they could develop the products a little bit more.
Which solution did I use previously and why did I switch?
I only use Microsoft products. I have it for federal use and I think you have no option to do this with another vendor. Also, there are no other vendors who support so many applications and scenarios.
How was the initial setup?
It's quite easy to install.
What other advice do I have?
I would rate this solution as eight of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
IT Manager at a consultancy with 1-10 employees
Reliable, scalable, and simple implementation
What is our primary use case?
I use Microsoft Windows Server Update Services to facilitate updates.
For how long have I used the solution?
I have been using Microsoft Windows Server Update Services for approximately two years.
What do I think about the stability of the solution?
Microsoft Windows Server Update Services is stable.
What do I think about the scalability of the solution?
The scalability of Microsoft Windows Server Update Services is good.
I am the only one that uses its solution in my company.
How are customer service and support?
The support from Microsoft should be faster.
How was the initial setup?
Microsoft Windows Server Update Services is a simple implementation.
What about the implementation team?
I did the implementation of the solution myself.
What other advice do I have?
I rate Microsoft Windows Server Update Services an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator with 201-500 employees
Easy to use, but configuration needs improvement and it wastes storage with old update files and backups
Pros and Cons
- "The interface is easy to use."
- "The old backup files created by this solution use up a lot of storage, and this needs to be improved."
What is our primary use case?
The primary use case of this solution is to minimize the data flow from outside.
What is most valuable?
The interface is easy to use.
What needs improvement?
Many areas need improvement and many features don't work.
The clean up feature doesn't work. It's doesn't delete old updates that are not needed anymore.
The configuration process needs improvement, as it is not very good. The integration with Windows 10 was difficult, and a bit tricky.
The old backup files created by this solution use up a lot of storage, and this needs to be improved.
This solution would meet my needs if these issues would not occur every month.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
We have between one hundred and one hundred and fifty users.
How are customer service and technical support?
We have not used any technical support.
How was the initial setup?
The initial setup was complex.
The deployment took three to four hours to complete.
What about the implementation team?
The implementation of this solution was not done through any vendor, integrator, or consultant; I implemented it myself.
What's my experience with pricing, setup cost, and licensing?
The pricing is ok. I don't have any issues with the pricing.
The integration is included in the Windows Server system, and there are no additional fees.
What other advice do I have?
I am not satisfied with this solution. There are constant issues and most of the time it doesn't work.
I would rate this solution a four out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a comms service provider with 1,001-5,000 employees
Provides central management interface but needs more fine grain control
Pros and Cons
- "It provides central management interface for deployment."
- "The ability to have more fine control within this solution is very important. It is not available for the solution in its current state."
What is our primary use case?
We primarily use this for deploying and downloading through systems and servers.
How has it helped my organization?
It provides central management interface for deployment.
What is most valuable?
The most valuable feature is the integration of updates with our AD management. You can make an easy policy, embed WSUS, and in that actual policy we can embed to the extent to any device that generates gets automatic downloads from WSUS.
What needs improvement?
I would want the GUI on the continuing interface of the WSUS and more fine grain control. I don't want full blown enterprises. I want another object deployment, in a different kind of way that the enterprise just doesn't provide for me right now.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It is quite stable.
What do I think about the scalability of the solution?
It is quite scalable. You can integrate it with your organization. It can be scalable to what you have set it to be.
How is customer service and technical support?
I have not used tech support.
How was the initial setup?
The initial setup was quite straightforward.
What other advice do I have?
The ability to have more fine control within this solution is very important. It is not available for the solution in its current state.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Microsoft Windows Server Update Services Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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