Microsoft Windows Server Update Services Reviews

We use the solution for update management. 

The solution's most valuable feature is the ability to set logical rules. These rules allow us to automatically apply updates based on their criticality or assign them to specific computer groups. It allows for automatic deployment to specific groups based on predefined logic, eliminating the need for manual intervention in deployment creation.

The tool's integration is easy. It manages everything behind the scenes. 

The product should improve its third-party management. 

I have been working with the product since 2008. 

I rate the tool's stability a nine out of ten. 

Microsoft Windows Server Update Services' scalability is fine. 

Regarding technical issues, I had one that had to go through many levels and back and forth. I don't think they are great. Technical people still treat you like a beginner, assuming you don't know much. The first-level support is not very good, and we almost always have to go to the third level. As a result, it takes a lot of time.

The solution's deployment is easy. 

The tool is included with server products, and its pricing is good. 

The tool can function effectively for small—to medium-sized businesses. However, for enterprise companies, especially in regions like the United States or Europe, it would likely require additional support from a system center management framework to fully meet their needs.

I rate it an eight out of ten. It's beneficial, especially if you have more than a few systems to update. Using Microsoft Windows Server Update Services automates the update process, saving considerable manual effort.

PowerShell is a valuable feature.

The product must improve its support.

I have been using the solution for a few years.

The solution is pretty stable. I rate the stability an eight and a half out of ten. Sometimes, we have minor issues.

I rate the tool’s scalability an eight out of ten.

I opened a ticket with support two weeks ago. There have been only two email conversations between me and the team regarding the ticket. There have been no other responses. The support team is normally good.

Neutral

It is very easy to deploy the product.

Overall, I rate the solution an eight out of ten.

It is being used both in my company as well as in my client's companies. We work on the basis of customer demand and whether they go for Windows or Linux. 60% of users use Microsoft since it's user-friendly and if they want the capability of maintaining the servers over the CLI then they tend to prefer Windows.

The centralized management and merging capabilities are useful. Windows users can switch from open access to data from the Linux servers. 

The various security updates are good for the users as well as the organizations it helps keep the solution safe.

The performance has been okay.

Technical support is responsive.

It can scale. 

A few bugs need to be figured out for the security side. A few of the bugs are not even fixed completely on a full scale, and sometimes that will be tough. If a client is not maintaining proper network security, their data will be breached. The security updates need to be released regularly from Microsoft so that there won't be any loopholes in the OS.

The initial setup may be a bit difficult for beginners. 

The solution is costly.

When we shift onto the graphical user interface, there'll be a bit of a lack of processing speed as there are a number of graphics included in the OS when we shift to the GUI. We'd like CLI and GUI to be equally responsive. Many users prefer the GUI, yet then they suffer from less performance due to the graphics.

The performance is okay. I would rate it seven out of ten in terms of stability. There sometimes are bugs in the product.

The solution can scale. 

We have medium-sized to enterprise-level organizations. We also use the solution for smaller organizations that would like the cloud to save costs on IT infrastructure. 

We work with 250 or more companies that use this solution.

Technical support responds spontaneously if you raise any tickets or queries regarding to the products. I raise a fewer number of queries to technical support since we are the engineers. We tend to go to the client and fix issues. In the case of major issues, we'd reach out to technical support, and they respond spontaneously within 24 hours.

Positive

We previously used Linux servers. We switched based on client requirements as they wanted a user-friendly service even with engineers assisting them.

For beginners, it might be a bit complex to set up the solution. However, with well-experienced guides like engineers, it would be easy for them to fix the infrastructure and deploy these Windows servers.

It is a bit expensive. 

The cost would be taken care of by my accounts team, so I'm not that involved in licensing. That said, to my knowledge, it's a bit expensive. If any clients want to implement their infrastructure to be run on Microsoft, then they need to purchase every license for each service. If the client wants to go for a Windows server, they need a license for the client machines and a license if they want to operate a Mail Exchange server. If all this could become bundled into one thing where small-scale industries and medium-scale industries can buy it as one item, that would be ideal. 

I'm a consultant as well as a Microsoft-certified system engineer. We are Microsoft partners.

Most likely, all my clients would prefer an on-premises deployment. They want the data to be secure as they likely have confidential data regarding their users, as well as the company's data, would be on their servers. 

That said, a few clients would prefer cloud services like AWS. It totally depends upon the clients and what they would like to go for and whether they be like to invest on the on-premises or if they would like to go for a cloud to cut costs.

Most people are moving onto the Linux side, where they feel more secure, however, compared with the admin agents who are not well-versed at the CLI level, many prefer the Windows server, which is the alternative. People should remember that though there is a graphical user interface for Windows Server, they can still operate in CLI mode, which would be very fast, and very similar to a Linux OS.

I'd rate the solution eight out of ten.

My primary use case of Microsoft Windows Server Update Services is to enforce patching for applications. I act as the client, not the server admin. If, let's say, my laptop has not restarted frequently, this solution will force me to take a couple of minutes to restart. This solution is deployed on cloud, so I'm always using the latest version. 

A valuable feature about this solution is that it enforces an updating and patching process for my applications. 

This solution's deployment could be improved. When I was the admin, there were some problems when deploying to clients. Sometimes the policy is not effective. I guess, more on the reliability side, more reliable means working more often with the clients. It could be easier to deploy. 

I have been using this solution for the duration of time I've been in my company. 

This solution is stable. 

This product is scalable. In my organization, there are about 600,000 people using Microsoft Windows Server. 

I have never contacted Microsoft support. 

I didn't use another patch management solution before Microsoft Windows Server. 

We had a lot of issues during deployment. I remember when we first deployed this solution, it didn't work, so we had to retry, we had to troubleshoot, and then after we finally got it, we could only partially use it. It would be great if the process were more simple so that we could deploy it on the first try to hundreds and thousands of clients. I don't remember the time duration of the installation or how big our deployment team was. 

We implemented through an in-house team. 

For licensing, I think it's on a framework contract. I'd guess my CIO would know, but I didn't buy my license—it's by default on my PC. 

I evaluated BigFix as part of my research, but I haven't used it. 

As an end user, I rate this solution a 10 out of 10. I've had no issues so far. 

I'm not sure if I can recommend this solution because I don't know what the alternatives are, so I have no experience in an alternative solution. It could be the case that BigFix is better. 

We use the solution as per Microsoft’s policy.

The reporting capabilities that help maintain compliance and security are good.

The solution must provide the issue description of the patches. We are not able to trace the issue resolution for the patches. The issues must be available in the patch portal. It will help us to be aware of the upcoming patches and the resolutions provided. We are not able to trace the problems we are facing on our platform. We need to know which patch or update will give us a solution for our issues. There should be more frequent updates.

I have been using the solution for around ten years.

The tool is stable.

The tool is scalable. We have five users. The tool is not used extensively.

The setup is easy.

The product is not expensive.

The solution is built-in with Microsoft Windows Server. I will recommend the product to others. Overall, I rate the solution a nine out of ten.

The product's most valuable feature is efficiently updating our server using the services provided. It ensures we get the necessary updates and features from the servers. 

While the product is generally effective, I believe the integration with other applications could be enhanced. Additionally, improvements in the stability and user interface would be beneficial.

We've used Microsoft Windows Server Update Services for over two years.

The platform is generally very stable, though there is always room for minor improvements. I rate the stability a nine out of ten. 

We have more than 3000 Microsoft Windows Server Update Service users in our organization. It continues to perform efficiently.

I wasn’t directly involved in the installation process, so I can’t provide detailed insights. However, from what I understand, it was relatively straightforward. I believe some deployment aspects could be streamlined further.

The critical features are security solutions that ensure the security of our business data and operations.

The reporting capabilities are robust. We collect information from various sources and schedule updates accordingly.

Overall, I rate the product a nine out of ten. 

The product helps us to fix the vulnerabilities in the system.

The product provides a valuable Single Sign-On (SSO) integration feature within our IES environment, particularly with the IT directory and server systems.

They could reduce the platform's prices. Additionally, they should enhance cloud security and make it more user-friendly.

We have been using Microsoft Windows Server Update Services for over ten years.

I rate the product's stability a ten out of ten. However, sometimes it works slowly.

We have 50 Microsoft Windows Server Update Services users in our organization. We use it 24/7/. I rate its scalability a ten out of ten.

The technical support services are excellent.

Positive

The initial setup is easy. It took us an hour to migrate the data from on-premises to the cloud. I rate the process a ten out of ten.

A team of three executives in our organization worked on SQL server migration and application hosting.

The product is expensive. 

I rate Microsoft Windows Server Update Services a ten out of ten.

The solution is used for Microsoft updates and you can file the updates that you want to use.

Every time we need to install our security updates and critical updates, we use this software so that we don't load the bandwidth.

I like that I can filter for critical and security updates.

The dashboard is okay.

The initial setup is easy.

It is a scalable solution. 

I have found the product to be stable. 

Support is helpful.

The customization capabilities could be improved. 

The product must integrate with third-party applications. I'd like to use the product to verify third-party updates as well as Microsoft updates.

I've used the solution for about three years. 

My understanding is that it is a stable product. We didn't have any issues with it overall. I don't recall coming across bugs or glitches and I don't recall it crashing or freezing.

The solution scales very well. If a company wants to expand, it can do so.

About 100 people in our organization use the solution currently.

Technical support is very helpful and responsive. We have been satisfied with their help.

Positive

We have found the implementation to be pretty straightforward and simple. It is not a difficult or ultimately complex process. I'd rate the experience a three out of five in terms of ease of deployment. I can't remember exactly how long it took to deploy.

You only need about two to three people to handle deployment and maintenance. They handle planning and infrastructure.

I'm working in a personal service company, so I asked my team to handle the implementation process. It was done in-house.

I can't speak to how much the solution costs.

We're Microsoft partners.

I'm using the solution via a third-party application.

We are a professional service company. Our field is information technology. We use a third-party application to make updates.

I'd recommend the solution to others.

I would rate the solution eight out of ten.