I often use Microsoft Windows Server Update Services for updates and loyalty patch management.
Network security engineer at freelancer
A a computer program and network service with a useful evaluation feature, but connectivity could be better
Pros and Cons
- "I like that we could evaluate every client and compare some weaknesses and vulnerability exploits in Microsoft Windows Server Update Services. This is a useful way to test applications against an attacker attempting to exploit the operating system."
- "In the next release, I would like them to provide better connectivity. They must improve the connectivity between the WSS with Microsoft or the client."
What is our primary use case?
What is most valuable?
I like that we could evaluate every client and compare some weaknesses and vulnerability exploits in Microsoft Windows Server Update Services. This is a useful way to test applications against an attacker attempting to exploit the operating system.
What needs improvement?
In the next release, I would like them to provide better connectivity. They must improve the connectivity between the WSS with Microsoft or the client.
For how long have I used the solution?
I have been using Microsoft Windows Server Update Services for a couple of years.
Buyer's Guide
Microsoft Windows Server Update Services
February 2025
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Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?
Microsoft Windows Server Update Services is a stable solution. However, there have been some problems with the Microsoft update. We had to do some maintenance before restarting the WSS service or checking the connection between the OS and Microsoft accounts.
What do I think about the scalability of the solution?
Microsoft Windows Server Update Services is very scalable. It could be deployed on the network with even 1,000 clients. At present, we have about 10,000 users.
How was the initial setup?
The initial setup wasn't complex. It's easy. I think that it could be run in one day. It needs weekly or sometimes daily maintenance to check and update the signature or to check and get the update via Microsoft.
What about the implementation team?
We implemented this solution.
What's my experience with pricing, setup cost, and licensing?
It doesn't need a license. It's offered for free with Microsoft.
What other advice do I have?
I would recommend this solution to potential users as it's a vital service in every network.
On a scale from one to ten, I would give Microsoft Windows Server Update Services a seven.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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System administrator at National Foods
Gives authentic updates but needs to incorporate more functionality on inventory management
Pros and Cons
- "The solution gives authentic updates."
- "Microsoft Windows Server Update Services must include functions for providing updates about inventory."
What is our primary use case?
The solution gives authentic updates.
What needs improvement?
Microsoft Windows Server Update Services must include functions for providing updates about inventory.
What do I think about the stability of the solution?
Microsoft Windows Server Update Services is stable.
What do I think about the scalability of the solution?
The solution is scalable. My company has 23-25 users.
How was the initial setup?
The tools deployment is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive, and the licensing costs are yearly.
What other advice do I have?
I rate the product a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Windows Server Update Services
February 2025
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Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
IT Support at Rabban Ready Mix Company WLL
Has an easy setup process and good technical support services
Pros and Cons
- "The product provides a valuable Single Sign-On (SSO) integration feature within our IES environment, particularly with the IT directory and server systems."
- "They could reduce the platform's prices."
How has it helped my organization?
The product helps us to fix the vulnerabilities in the system.
What is most valuable?
The product provides a valuable Single Sign-On (SSO) integration feature within our IES environment, particularly with the IT directory and server systems.
What needs improvement?
They could reduce the platform's prices. Additionally, they should enhance cloud security and make it more user-friendly.
For how long have I used the solution?
We have been using Microsoft Windows Server Update Services for over ten years.
What do I think about the stability of the solution?
I rate the product's stability a ten out of ten. However, sometimes it works slowly.
What do I think about the scalability of the solution?
We have 50 Microsoft Windows Server Update Services users in our organization. We use it 24/7/. I rate its scalability a ten out of ten.
How are customer service and support?
The technical support services are excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy. It took us an hour to migrate the data from on-premises to the cloud. I rate the process a ten out of ten.
What about the implementation team?
A team of three executives in our organization worked on SQL server migration and application hosting.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
I rate Microsoft Windows Server Update Services a ten out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System and network security engineer at Central Bank of Nigeria
Product that enables users to patch and track updates easily
Pros and Cons
- "The product is quite stable."
- "The security could be improved."
What is our primary use case?
The solution is used for patching updates.
What is most valuable?
The product is quite stable. I like the stability. It makes updates easy. It enables users to track updates.
What needs improvement?
The security could be improved.
For how long have I used the solution?
I have been using the solution for the last five years.
What do I think about the stability of the solution?
I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
The tool is very scalable. We have ten users.
How are customer service and support?
We get premium support from Microsoft. It's very easy for us to get the support if we need it.
How was the initial setup?
The initial setup is straightforward. We need two engineers for the deployment and maintenance of the tool.
What's my experience with pricing, setup cost, and licensing?
We have an enterprise agreement.
What other advice do I have?
I would recommend the solution to others. It is a good product. Overall, I rate the product a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Platform Lead -Windows & VMWare DR at FIS
Highly scalable and stable solution
Pros and Cons
- "Once we configure it and it keeps updating the patches, all I need to do is filter out which patches are required or not."
- "It would be good if it could deploy third-party patches or applications."
What is our primary use case?
In terms of use cases, our clients use this Windows update service to deploy patches and service packs across all their servers and computers.
What is most valuable?
Once we configure it and it keeps updating the patches, all I need to do is filter out which patches are required or not. First, we test all the patches in a test environment, and if it's successful, we approve it for deployment. That's what I do. It fulfills all the requirements.
What needs improvement?
It would be good if it could deploy third-party patches or applications.
For how long have I used the solution?
I have been using this solution for ten years. We are using version 3.0 of the software update service.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
Scalability is pretty high, so I would rate it a ten out of ten. In our organization, we have three source services and two servers. As for the number of users, it is around the globe, actually. There are more than two thousand users.
How are customer service and support?
The customer service and support team is good. I hardly approached Microsoft for the solution.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is very easy. One benefit is that it downloads from the internet, and we can select which patches to deploy onto the client computers. The client computers don't need to download it again.
The initial setup was the easiest thing I've seen with Microsoft. I would rate the setup a ten out of ten.
What about the implementation team?
Generally, we should do the deployment during the late night hours, and it takes around two to three hours max to deploy it for our set of seven computers.
What's my experience with pricing, setup cost, and licensing?
It is not really expensive. I would rate it one out of ten, where one is for low pricing and ten is for high pricing.
What other advice do I have?
It's robust and stable. It provides options to figure out which patches to deploy, when, and how to deploy them silently, depending on the customer or user preferences. These are the best facilities I see in this service.
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead - Global IT Networks at a recruiting/HR firm with 10,001+ employees
Stable and straightforward solution that allows complete network visibility
Pros and Cons
- "Setup is very simple and straightforward."
- "Some issues with scalability in larger organizations."
What is our primary use case?
My primary use case is general patch management, to make sure that when Microsoft releases patches, we test and deploy them within the timelines. The solution also ensures that we are compliant and protected against vulnerabilities.
What is most valuable?
The most valuable feature is the ability to check whether users working from home are on the domain or not, allowing us complete visibility of the endpoints that are connecting to our network.
What needs improvement?
One area for improvement is that WSUS does not give 100% accuracy, so you cannot be completely certain that all of your systems are fully patched. There are always 5-10% of your systems that have not been updated with the correct patches, which is an open gate for security threats. I also think that the product needs a better utility and report mechanism. In the next release, I would like to see better compatibility for non-Windows servers and tools.
For how long have I used the solution?
I've been working with this solution for a year.
What do I think about the stability of the solution?
Functionality-wise, WSUS meets our requirements.
What do I think about the scalability of the solution?
There are some issues with scalability in larger organizations, as WSUS may not cover 100% of their endpoints.
How was the initial setup?
Setup is very simple and straightforward.
What other advice do I have?
Currently, I'm looking at other solutions because the enrolment we have is not boundary-defined, so we require a product with total remote infrastructure management, vulnerability assessment, and complete control of the system built in. For best results with WSUS, you need to keep close track of things with regular function checklists. I would rate this product as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior IT Systems Engineer at ITL Asia Pacific Sdn Bhd
Helps to manage product updates for Windows server and client computers
Pros and Cons
- "The central points of managing product updates have been the tool's most valuable features."
- "The product needs to improve its user interface."
What is our primary use case?
My primary use case for the product is to manage product updates for my Windows servers and client computers.
What is most valuable?
The central points of managing product updates have been the tool's most valuable features.
What needs improvement?
The product needs to improve its user interface.
For how long have I used the solution?
I have been using Microsoft Windows Server Update Services for 15 years.
What do I think about the stability of the solution?
I would rate Windows Server Update Services' stability as nine out of ten.
What do I think about the scalability of the solution?
The product scales by itself. I rate it a nine out of ten. My company has 100 users.
How was the initial setup?
The initial setup was medium in complexity.
What's my experience with pricing, setup cost, and licensing?
I rate the solution's pricing a nine out of ten.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Manager/Engineer III at a marketing services firm with 1,001-5,000 employees
Easy to deploy and identifies which updates are needed for each machine
Pros and Cons
- "The most valuable feature is its ability to identify which updates are needed on a particular machine."
- "Having the ability to group updates by the operating systems would be very helpful."
What is our primary use case?
Our primary use of this solution is installing Windows updates.
What is most valuable?
The most valuable feature is its ability to identify which updates are needed on a particular machine.
What needs improvement?
When updates are displayed they are in one big list on the screen, and the naming convention isn't such that it groups them by the operating system. This makes it difficult because there are updates for Windows 7, Windows 10, and so forth, and I have to scroll through and select out the ones that are relevant to the operating system. Having the ability to group updates by the operating systems would be very helpful.
For how long have I used the solution?
We have been using the Windows Server Update Services for a few months.
What do I think about the stability of the solution?
I use it on a daily basis and I would rate the stability an eight out of ten. While I haven't experienced any issues, I assume that they are there and I just haven't encountered them yet. At this point, we do not have any plans to increase usage.
What do I think about the scalability of the solution?
The scalability seems to be appropriate. We don't have a big environment, although if we did, the sorting of the updates may be a bigger problem.
There are two of us in the company, myself and the system administrator, who are using this service.
How are customer service and technical support?
I have not been in contact with Microsoft support, as there seems to be a lot of information about it available on the internet. This product is an industry-standard, and any product in this category is easy to find information on.
How was the initial setup?
The initial setup was straightforward. I just downloaded a Udemy video series about how to install it. I followed those exact steps, it was accurate, and it was simple.
If you already have the server running then it requires adding the WSUS role. It will take between one and four hours to deploy.
What about the implementation team?
I deployed this solution and am also doing the maintenance.
What other advice do I have?
At this point, it accomplishes everything that I need to do.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Microsoft Windows Server Update Services Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
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