MSP360 Backup Reviews

We are a managed service provider that's migrating more into cybersecurity, and I knew I needed a backup solution. I evaluated different backup solutions and needed something more robust. I evaluated MSP360 because it came recommended through one of my community groups.

I have a lot of experience working with OneDrive and G-Suite for nonprofits. They often have data on both personal and corporate OneDrive accounts and the ability to back up consumer cloud drives, such as OneDrive and Google Drive is the most valuable feature.

We are a small industry specializing in backup services for micro enterprises. These are organizations that have between 1 to 20 devices. About 95% of our clients have on-premises deployments. The backup agent is installed on the client's premises, but the backup target is the storage in the cloud.

One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup.

Our company handled post migrations and used the solution as a daily monitoring tool to obtain licenses, conduct backups, and service users. 

The MSP is easy to access and handles things efficiently. 

The most valuable feature of MSP360 Backup is its reliability.

The restore time could improve. When we had an issue the restore time was lengthy.

We use the platform for VM and SQL backup purposes.

MSP360 Backup's most valuable feature is its backup interface.

It will be used for backing up workstations and as a server to the cloud. 

The primary use is for disaster recovery, but it will also be used for recovering deleted files, hard drive corruption, or stolen devices.

It has allowed me to implement a cost effective, highly configurable solution. It provides a good cost savings compared to our previous cloud backup.

Cloudberry was chosen because it supports many back-end providers, peer-to-peer storage, client-side encryption, block level backup, and compression. The per client price is reasonable and it is well suited for SOHO and smaller shops.

This replaces a previous solution which is dropping support for peer-to-peer backup. With peer-to-peer, we can preseed a remote peer in the same city inexpensively as well as perform a fast recovery, if needed.

I primarily use MSP360 as an additional backup that pushes data to the cloud.

The best feature is that it's very user-friendly to do scheduled backups and version maintenance. It's also very useful that we can configure and push updates to multiple servers using a single license.