Office 365 Reviews

We are using the cloud-based version. We use it in an office environment and also in a school environment. It is performing great.

The product helps us be more efficient. It helps us to have a standardized way of doing things. It is very compatible with other companies that we do business with, because they have about a 90% market share in that space. Therefore, it makes it where we can be compatible with the people that we do business with.

The whole Office suite of Office products: Word, Publisher, Outlook, etc. are fantastic. The whole suite of products is very good. 

• It needs improvements around its compatibility with non-Microsoft products.
• They should do more testing before product releases.

It is very stable.

I have not had any problems with the scalability. It has scaled to everything that we have needed.

The technical support is outstanding.

We switched from the PC-based solution (desktop) to the cloud-based. The cloud-based gave us more opportunities to be more flexible. It is easier to get to when employees are out of the office or at home. They can link in to the product, so it makes it very available.

The initial setup is very straightforward. There are some complexities to it if you use some of the more advanced features, but for the basic install, it is very easy.

The pricing/licensing is easy to manage.

There weren't any vendors on our shortlist. We just decided to go to the cloud version. We were already using it in our desktop environments, so there were no competitors.

It is an excellent, stable solution for doing what we do in our business. The product has my highest recommendation.

Most important criteria when selecting a vendor: reliability of the product.

No more on-prem Exchange Server, all mail in cloud, no maintenance or server management.

• Exchagne Online
• Security and compliance
• Skype for Business
• Office 365 ProPlus
• SharePoint Online
• Yammer

1. There are no more server and hardware operational costs and downtime, updates, etc. for all the workloads available.
2. Newer features and updates are available immediately.
3. Can be managed from a single web interface.
4. Cloud-based, so same experience for all users, regardless of location.
5. Licensing, billing, and accounting are available from the management interface.

We have had some connectivity issues.

No issues with scalability.

Very good.

We previously had an on-prem solution.

Easy.

We did not evaluate other options.

I would rate it a 10 out of 10. I'm very satisfied with the product, with Microsoft, and the support provided by the tech. It's very good.

I am a business consultant and have worked in business continuity for about eight years. I work for factories, banks, government, and other organizations. I use different methodologies that depend on the customer's requirements.

I have found that Office 365 is one of the best tools for business continuity, for small companies.

Many of the features in Office 365 are good, but I think Excel is a very good tool. Excel is good at processing data in small volumes. 

Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs. For example, if the user has their focus on a different sheet, one that you do not expect, then the program begins to behave unexpectedly. This means that you cannot use relative paths, and you have to use absolute paths. Microsoft could issue warnings if you are programming in a way that might have side effects.

There is a problem with the Microsoft Office documentation in terms of undocumented features. When you are programming and there is an undocumented and unexpected behavior in the background, it can be very painful to find the bugs.

The stability depends on what you expect from the solution. For example, I have had some bad experiences with macros in the cloud version, and I am in the process of figuring out why. Simple macros seem to work well when it comes to storing data in the cloud.

We use Excel to do business continuity for small companies, with perhaps one hundred employees. There are usually four or five people who need to use the tools.

For larger companies, with use other tools because it is easier to manage.

We have not dealt with technical support because there are no issues that we could not solve using the knowledge base.

The initial setup is simple. Once you enter your license key it is done. An unskilled person with no IT background can install it.

Microsoft Office is a basic tool in consulting. I have implemented macros, specialized Office tools, and applications for it using Visual Basic. I usually need to design tools for our clients, because I want to give them a really good product. It needs to be more than Excel, alone, because it has to be easy to enter data. There are also calculations that happen in the background, and we do not want the client to be harassed by things that they do not need to know.

The mission of the Office is to do small computations. It is a tool for small documents and spreadsheets, and I think it's perfect for what it's meant to be. On the other hand, there is always something that can be improved.

I would rate this solution a four out of ten.

The most valuable feature of this solution is the integration. Everything is integrated.

Teams could be better. It is not very well integrated with the rest of the solution. It's too heavy.

I would like to see better integration with Teams, and better usability with SharePoint. It's complicated.

I have been using Office 365 for a couple of weeks.

Office 365 is always current, it's a service.

Office 365 is very stable. I don't have any problems with the stability of this solution.

We don't have any problems with the scalability of Office 365.

We use Office 365 extensively, we use it all of the time.

In our company, we have several dozen users.

I have not contacted technical support.

We are a publishing company. We develop our own solution, which I use on a daily basis.

The initial setup is very easy.

Licensing fees are paid on a monthly basis, or we prepay them.

I would advise you to carefully plan your migration.

We are both customers and a partner with Office 365.

I like this solution, I have everything that I need. I would rate Office 365 an eight out of ten.

My primary use cases are for Word: 

• I write memos
• PowerPoint 
• Pitch decks
• Excel
• Financial models.

I like all of the features. 

In terms of improvement, a better help bar would be good. I find it's generally not very helpful and I have to search online.

I have been using Office 365 for twelve years. 

It's stable.

It's easy to expand and add new things like Google Docs and new PowerPoints.

I use it all the time. 

The initial setup was straightforward. The process was short. I did it myself. 

In the next release, I would like to have a more intuitive tutorial.

I would rate Office 365 a ten out of ten. There's nothing else like it. 

We primarily use the solution for office communication.

Everything about the solution is useful.

Outlook is great. We like that there's SharePoint connectivity. The OneDrive is amazing. 

I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools. 

It's great that there's also one single sign-on and all features are available.

I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app. I would prefer it as separate options (advanced vs basic). Currently, it is all bundled in one big product and it's confusing.

I've been using the solution for three years at this point.

The stability of the solution is good. The functionality is never affected by bugs or glitches. It doesn't freeze or crash. After using it for more than two years, we haven't had a problem.

The scalability of the solution is good. We've never had any issues with it.

Although we haven't contacted Microsoft's technical support for this solution, my past experience with them was largely positive. Generally, they are very quick to respond if we need help.

The initial setup was not complex. It was very straightforward. We were online in a matter of minutes.

Deployment has taken about two and a half years.

We didn't need the assistance of an integrator or reseller to help us set anything up. It's cloud-based so it's easy.

I'd recommend the solution to others. They should just take the product and start using it. It's fantastic having everything in one place.

I'd rate the solution ten out of ten.

• Great set of productivity and collaboration tools
• Strong security, if properly configured
• Constantly evolving with new features, which can be challenging for users.

• Great impact on project management and team collaboration. 
• Improved communication and documentation.
• SharePoint's great platform for controlled document storage and management of digital assets. 
• The phone VoIP product provides genuine a unified communication solution.

• SharePoint: search, portal pages, collaboration
• Teams: project management, event management, and section teamworking
• Phone: VoIP unified communication with Skype for Business across mobile, VOIP handsets, and Teams. Good reporting and good value subscriptions for international calls.

Teams still has some shortcomings, however, new features and fixes being rapidly released. Security is still complex, but the admin console improving. 

Office 365, Skype for Business Online, SharePoint.

Less overhead, work anywhere/anytime. Tools for teamwork, productivity, and administration.

The ability to work with SharePoint from within the Office applications is limited. (There is still a need for third party tools like Harmon.ie).

Five years.

Negligible.

Negligible.

High level of technical support from Microsoft.

On-premises: Office 1010/2013/2016, Sharepoint Server, Skype/Lync farm. We switched because of the ease of administration and reduced overhead.

With the help of a clear project plan and adoption plan, implementation of Office 365 is mostly straightforward. SharePoint does need more attention. Mostly adoption issues.

Contact Microsoft about any pricing issues.

No.

Adoption is key! Don't push it. Especially for users who are used to working with traditional tools, it will be hard to adopt a new way of work.