You know that there a lot of features are available. SharePoint and Yammer are the most valuable.
Assistant Manager, IT Infrastructure & Planning Division at a financial services firm with 1,001-5,000 employees
SharePoint and Yammer are the most valuable features.
What is most valuable?
How has it helped my organization?
Any user can get updates from this portal easily.
What needs improvement?
- Yammer
- RMS
- Delve
For how long have I used the solution?
I have used it for the last three years.
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Office 365
January 2025
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832,138 professionals have used our research since 2012.
What was my experience with deployment of the solution?
We have not encountered any deployment issues.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have not encountered any issues like that.
How are customer service and support?
Customer Service:
Customer service is very good.
Technical Support:Technical support is very good.
Which solution did I use previously and why did I switch?
We used only Google, but we have Microsoft AD, Exchange, SharePoint, System Center, Lync/Skype for Business, so that Office 365 Enterprise is the most important for us.
How was the initial setup?
Initial setup was not complex.
What about the implementation team?
We implemented it with our team.
What was our ROI?
We got a lot of ROI from the business site.
What's my experience with pricing, setup cost, and licensing?
You need to compromise regarding the licensing and pricing.
Which other solutions did I evaluate?
I would recommend using products from the same vendor (i.e., Microsoft).
What other advice do I have?
It is excellent for any organization's business productivity.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CMO at Neusol
Easy to set up and it integrates well with mobile devices
Pros and Cons
- "The most valuable feature is the integration between net and mobile devices."
- "Sometimes the synchronization between the desktop and online is a little bit slow."
What is our primary use case?
Our primary use case for Office 365 is productivity, such as email.
What is most valuable?
The most valuable feature is the integration between net and mobile devices.
What needs improvement?
Sometimes the synchronization between the desktop and online is a little bit slow.
Office 365 would be improved if the CRM integration were better.
For how long have I used the solution?
I have been working with Office 365 for the past five years.
What do I think about the stability of the solution?
We have not experienced any bugs or glitches.
What do I think about the scalability of the solution?
Scalability has not been a problem.
How are customer service and technical support?
I have not been in contact with technical support.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
In summary, this is a good product and one that I recommend.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Office 365
January 2025
Learn what your peers think about Office 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
IT Systems Administrator at a manufacturing company with 51-200 employees
Provides the capability to trace emails, and provides security over those emails.
What is most valuable?
- Microsoft Office
- Skype for Business
- Office 2016
- Data loss prevention
How has it helped my organization?
- Provided us with better capability to trace emails, and provide security over those emails.
- Provided the ability to encrypt email.
- Gave us a professional video conferencing system.
- Easily manageable.
What needs improvement?
The default reporting is not very helpful; extendable mostly through PowerShell; must have knowledge of PowerShell to fully utilize.
For how long have I used the solution?
I have used it for a little over one year.
What do I think about the stability of the solution?
I have not had an issue with anything going down. On Google Apps for Business, it was frequent.
What do I think about the scalability of the solution?
No issues with scalability; easy to work with and extend.
How are customer service and technical support?
Honestly have not had to deal with technical support; most problems have been resolvable through the community and online research.
Which solution did I use previously and why did I switch?
We previously used Google Apps for Business. Solution was incomplete, a headache to manage and extend. Email filtering was essentially useless.
How was the initial setup?
Initial setup was very straightforward; was able to set up and migrate with little assistance.
What's my experience with pricing, setup cost, and licensing?
We use a parallel licensing structure through Dell. Originally, there were some limitations; however, those limitations are now rare.
Which other solutions did I evaluate?
We looked into an onsite email server, as well as staying with Google Apps for Business.
What other advice do I have?
Know PowerShell. This is where the true power of Office 365 lies.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Technical Coordinator at a retailer with 201-500 employees
Enables email and calendar availability, as well as sharing.
What is most valuable?
I like that mail and calendar are available anywhere. It is easy to share with colleagues.
How has it helped my organization?
I can make changes in seconds. It is easy to share the mailbox and the calendar. It is easy set the 'out of office' status.
What needs improvement?
Microsoft Excel for Mac (version 15.30) is very slow with a large Excel document. Microsoft Excel for Windows is much faster on the same Mac with Windows (Boot Camp). I’d like to see an improvement in the speed of Excel for Mac in relation to Windows.
For how long have I used the solution?
We have used this solution for one and a half years.
What do I think about the stability of the solution?
Microsoft Excel on Mac OS can be very slow.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How is customer service and technical support?
I would give technical support a rating of 8/10.
How was the initial setup?
In our case, the installation was fairly easily, after good preparation and a plan of action. The migration of all old mailboxes to Microsoft Office 365 takes a long time. We completed this with no problems.
What's my experience with pricing, setup cost, and licensing?
This is not the cheapest option, but the product can scale to the needs of the company.
Which other solutions did I evaluate?
We evaluated CommuniGate Pro Server and Kerio Connect Mail.
What other advice do I have?
Have a good plan with shared mail and calendars.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SharePoint BI Developer at a non-tech company
Provides version control and helps manage the assignment of tasks.
What is most valuable?
People tend to keep their mistakes hidden. With version control, you only have access to what you need. Managing assignments of tasks can make a team effort be more transparent. The solution keeps people honest.
How has it helped my organization?
Team members can work together and make them more accountable.
What needs improvement?
I would like to see improvements in connections to external content types and their connectors.
While consulting at a client’s office, I found it very difficult to connect SharePoint designer external content types to the IBM AS400 iSeries connector. I was also trying to connect to the JDE connector.
For how long have I used the solution?
We have used this solution for six years.
What do I think about the stability of the solution?
At first there were some stability issues. However, Microsoft got much better with it over time.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How is customer service and technical support?
I would rate technical support with an 8/10.
How was the initial setup?
It was easier to set up in the earlier versions. Now it has many more bells to ring.
What's my experience with pricing, setup cost, and licensing?
Cost to value is much better than on premise SharePoint.
Which other solutions did I evaluate?
We evaluated Amazon Web Services.
What other advice do I have?
Do your homework first, plan governance, and then pull the trigger. Use a migration tool to add metadata to file share documents.
Disclosure: My company has a business relationship with this vendor other than being a customer: We do consulting services using Microsoft products only.
IT User at a tech company with 51-200 employees
The solution is very fast and improves our organization by having less chances of issues arising
What is most valuable?
- Very fast
- Almost too many features to work with
How has it helped my organization?
- Reduces the manageability from physical server to cloud.
- Less chance of issues.
What needs improvement?
- Performance
- Scalability
For how long have I used the solution?
One year.
What was my experience with deployment of the solution?
Migration from Exchange.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
A nine out of 10.
Technical Support:A 10 out of 10.
Which solution did I use previously and why did I switch?
Exchange server. We changed for service improvement.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
In-house.
What's my experience with pricing, setup cost, and licensing?
Setup is bit difficult. Cost-wise everything is affordable.
Which other solutions did I evaluate?
No.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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