Office 365 Reviews

My use case is mainly the email solution of Office 365. I use the exchange online for my emails, corporate emails. I use OneDrive for saving my data on the internet, and the other good features are Excel, Word and PowerPoint online, which allows me to create online documents. I also sometimes use Microsoft Teams within Office 365. We generally use Teams for our video conference meetings and presentation meetings. We also sometimes use SharePoint to share documents with people outside our organization. I am a cloud security lead and we are users of Office 365. 

What I like most about Office 365 is its reliability and that I haven't experienced any outages, it's always worked fine for me. It also has a unique 'giving' feature in that if I go for Office 365 licensing for a particular license level, Microsoft also offers me other services along with Office 365. 

The product could be improved if there was integration with other single sign-on solutions that are available on the market. I'd also like to see integration with other privileged identity or access management solutions. If there are only particular solutions that we have to go with and other market leaders have other solutions that we'd like, then that becomes costly. If they came up with more access or solution integrations that were less expensive, then that would be helpful.

Microsoft should come up with some documentation or presentation related to specific use cases. There are times when companies or organizations migrate to Office 365, but they are not aware of each and every feature that's available and that they could be using. I think they should have special feature-based training sessions, where information can be shared with users. It can be subdivided into departments whether it's accounting, HR, technical.

I've been using this solution for more than five years. 

I think this is a very stable solution. 

This is a scalable solution. You just need to invest in the new added user licenses and get those onboard. It is on your tenant ID, which is already created. So I guess scalability is quite easy in Office 365. You can go in for new licenses every year and easily scale up. My organization currently has between 400-500 users of this product. We have a team of two or three who deal with it. We plan to increase usage and we already give training sessions on usage of this product on a use case basis depending on the department you're working in. 

The technical support is quite good from Microsoft.

We were using G-Suite before this but G-Suite doesn't have the features that Office 365 offers. We have access to Teams, video conferencing, SharePoint and all the other features which is why we thought it was a better solution for us. 

The initial setup was straightforward. I think deployment took around one and a half months. and the strategy was to get a batch of users first migrated to Office 365 and then continue in batches until everyone was on board. We worked directly with Microsoft for the deployment. 

I would rate this solution a nine out of 10. 

I use Office 365 mostly got Excel and Word.

The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved.

Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.

I have been using Office 365 for many years.

The stability of Office 365 is very good.

The scalability of Office 365 is good, if more than one person is using it, it works well.

We have approximately 100 people using this solution in my company.

I have not used the support from Office 365.

The initial setup of Office 365 is straightforward and very easy.

My advice to those wanting to implement Office 365 for the first time is they should take the tutorial first because they need to learn what to do with the solution.

I rate Office 365 a nine out of ten.

We use this solution alongside Sharepoint and Teams.

It's primarily used for collaborative work. We use Teams, for example, to stay connected. Word we are using as a word processor. Then for exchanging emails we are using Microsoft Outlook. There are also certain basic analytics that we are using this Excel. We're taking advantage of the whole suite of tools.

It's a good solution in general. It's very feature-rich.

The product is a very good collaborative tool. 

We are using the entire Microsoft product, including Outlook, Word, Excel, and PowerPoint. Apart from, them, we are also using Teams. There's a lot there in terms of apps and features. 

The Channels and Microsoft Teams are the most valuable aspects of the product.

The initial setup is simple.

It is a very stable product.

You can scale the solution if you want to.

The cost of the product is not overly expensive. 

We find that there is an abundance of features. Nothing is missing for us right now. 

We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files.

I've been using the product for the last two years. It hasn't been too long just yet. 

The solution is stable. There aren't bugs. It's not glitchy. It doesn't crash or freeze. it's reliable. 

The product can scale. It's not an issue. 

Not everyone is using it in our company right now. 

The setup has been pretty simple and straightforward. We haven't had any issues. It's not overly difficult. 

We are using the Enterprise Edition. We pay a yearly subscription fee on a per-user basis. It's reasonably priced. 

I'm a customer and an end-user. I don't have a specific business relationship with Microsoft. 

It's all cloud-based. Therefore, we are always using the current version. It's a product that automatically updates itself. 

Before using Microsoft Office 365, some sort of familiarity is required. Most people are aware of Word or Excel or PowerPoint, however, if they're using Teams, they should have some sort of in-field training.

I'd rate the solution eight out of ten. It has all t business tools that most companies require to run a business effectively. It is useful.

In my workplace, we were mostly using Excel and Word to organize files, to be able to do tables, and handle general work. Mostly, these tools are the ones that we're using, however, it has a whole suite.

It's easy for you to create tables, organize your data, write some text, et cetera. If you want to apply for a job, you need to do, for example, your CV or cover letter, and you need Word to write in. The various applications and software available are excellent.

The implementation is easy.

It is stable.

The product can scale.

They are a little bit behind Microsoft Word in regards to the ability it has. It has many things you can add, and they keep adding tables, diagrams, and everything in other places. However, Microsoft Word is a little bit left behind regarding the tools it has.

I’ve been using the solution for four years now.

The solution is stable and reliable. The performance is good. There are no bugs or glitches.

It is a scalable product. You can expand it as needed.

We have more than 200 people on the solution currently.

I’ve never directly dealt with technical support. I’m not sure how helpful or responsive they are.

I did not use a different solution previously. It was my first choice, and I went with it.

The initial setup is very straightforward. It’s not complex. It’s not difficult.

I didn't handle the setup myself; someone else handled the implementation. I’m not sure exactly who was involved.

I’m not sure of the exact cost. In the past, it might have been free. However, now, people do need to pay in order to use it.

I would put the pricing around two out of five. It's not the cheapest price per se. However, due to what it offers, it's actually worth the money.

I am a customer and end-user.

I’m not sure which version of the solution we’re using. I use both cloud and on-premises deployments.

If you do not think about the money you have to pay to activate it, the tool offers good value and many applications, making it worth it.

I’d rate the solution nine out of ten. There’s still room for improvement. However, it’s pretty good.

I use it for everything that has to do with data input and of course Excel, Office and the like. It is pretty much the cornerstone software for what I do.

I'm not really sure whether this is possible, but maybe some sort of PDF editing. I also think that it could be more user-friendly for not-so-experienced people.

I have been using Office 365 for the last couple of years.

I had a couple of crises, but I believe it was due to hardware, so I will not comment on the stability.

The scalability is pretty good. But the enemy of something good, is something even better. There is always room for improvement.

I was previously using Google Docs. I changed to Office 365 because it's more stable and I'm more familiar with it.

The last time I set it up, it was pretty straightforward. This time, to be honest, I had an external company set it up.

I used an external company for the installation.

It has more features than somebody would expect, and it is worth taking a deeper look into the features available.

I would rate this solution as a seven out of ten. It does what it says that it does. However, as I said, it could be more user-friendly for inexperienced people, and of course, things can always get better.

Within this solution, I've been using Excel most of the time, as well as Microsoft Word. Excel is the main reason to use this product, however. 

The formulas are great. You can play with Excel and you can put the formulas in and kill some time. It is very, very useful for the user.

The solution is quite stable.

It's inexpensive to license. 

The user interface is great. 

The solution gives users a lot of different options. 

I don't see any areas of improvement right now in terms of features. That said, I'd like to see them add more features in the future in order to continue to advance the product.

I've been using the solution over the last six months, and I have been using it quite regularly.

The solution is very stable. This is true, especially in Excel. There are no bugs or glitches and it doesn't crash or freeze. It's a very reliable product. 

The scalability is great. I would rate it a ten out of ten. 

I would estimate that 80% of the people in our company are using Excel. That's over 60 people, for sure.

I've never directly dealt with technical support in the past. 

I didn't handle the initial setup. I can't speak about if it is simple or complex to execute.

Someone from within our organization handled the initial setup. 

We do pay a monthly licensing fee, however, I cannot speak to what the exact costs are for the company. 

It's not overly expensive. It's my understanding that it is a pretty inexpensive product. 

I'd rate the cost a two out of ten in terms of how expensive it is. 

I'm a customer and an end-user. I'm not sure which version of the solution I am using. 

I'd advise those who want to use the solution, especially Excel, that they should do some studying first. It will make everything easier once you start using it.

I'd rate the solution a nine out of ten. It's great. It's a really excellent solution. 

Our primary use for the product is for performing office tasks like word processing for critical business staff. I work with the product mostly from the administrative side but also have experience using the product itself.  

Email transmission has greatly improved since we migrated to office 365 , collaboration with SharePoint and Teams  has increased users productivity, downtime is minimal and I.T management is very minimal hence we can concentrate on other I.T tasks. 

The thing I have found most valuable is that the product is quite simple for end-user so there is not much reason to use the product support. The support for users is good and adapting the product from the user's perspective is quite easy.  

The uptime of the solution is quite good, I can say it has about 98 to 99% uptime.  

The product is also easy from the standpoint of administration, especially for the IT team. We have good control over who has access to the program components and what parts they can use. In terms of the IT team, it makes our work quite easy. We do not need to spend too much time monitoring the solution because it is quite good.  

Security-wise, it is also good. There is multi-layer authentication which I think is good from a security standpoint.  

And finally, the reporting is also good.  

One part of the suite that can be improved is their online applications. Those are quite limited compared to the desktop applications and this can make them more difficult to use. That is one area of improvement that Microsoft should address.  

The cost is a big challenge. It is really quite expensive and puts quite a strain on our budget. Because of that, we have to set a limitation on the use of the online application and the distribution of user licenses. If the pricing were more friendly, we might want to get more people using the product.  

The pricing is really the key feature that holds us back from making more and better use of the product.  

I have been using the product for about one year.  

The product is very stable. We only have very rare issues when something goes wrong.  

The scalability of Office 365 is quite good. The cost of the licenses is the main issue when it comes to scalability, not the product itself. We have to try to balance the number of licenses according to the most critical users.  

We do plan to increase usage over time since the company will always grow. As the number of critical users increases, we will need to purchase more licenses.  

So there is the possibility of changing the number of licenses we are using and that would be all we need to do to scale usage with some very minor attention to security issues.  

The technical support is good. Probably the best thing about tech support is that we do not need to be involved with them because the product is stable.  

We previously used on-premise Exchange server , the solution was good but administration of the solution was very time consuming , security was a key concern and downtime was very frequent. 

The initial setup was okay. It was not too complex, but it also was not as straightforward as it might have been.  

We implemented through a Microsoft vendor and their expertise is very good.  

We find that the licensing costs are high enough that it makes us restrict the number of users in our organization.  

We evaluated G-Suite 

The advice I would give to others who are looking into implementing Office 365 is that this solution is a good one for anybody needing a scalable, stable solution with good uptime.  

It is virtually a worry-free solution especially from the standpoint of IT administrators.  

On the scale from one to ten, with one being the worst and ten being the best, I would rate this product as a nine-out-of-ten. I would rate OneDrive as a nine as well.  

• Cloud
• Collaboration ability
• Security.

We are a remote/distributed company, so we need cloud functionality; collaboration is also key in a remote environment.

We have greater ability to communicate and work on projects much more efficiently. I can provide IT support for over 200 employees remotely.

Skype for Business could use some help. But, they constantly update and improve the full suite of apps.

The UI/UX feels a bit clunky. Especially compared to consumer Skype or Teams. There isn’t persistent chat, so it is hard to having on-going conversations. We actually stopped using it for instant messaging, but still use it for the CloudPBX/PSTN (landline calling) which works pretty well. There are some stability issues, but better than a lot of VoIP options.

I have used it for 1.5 years.

Rarely have we had stability issues. Maybe 20 minutes of disruption over 1.5 years.

Office 365 scales extremely well.

I have only had to use their support once, but they seemed proficient.

We didn’t really have a previous solution. We used a stand-alone email service and older versions of Office.

It is a very easy, logical set-up and now they have an on-boarding wizard which looks helpful and offer FastTrack to help with on-boarding.

Licensing is maybe the most confusing part of it – in fact there are certification courses just for licensing! But, we have had both the E3 and E5 levels and provides everything we need.

We looked at Google at Work.

Provide lots of training and roll out one app at a time for apps that are above and beyond standard Office apps. Reiterate that they can use cloud/desktop or both. Our users sometimes struggle understanding that the desktop apps have the same content as the cloud version.