Office 365 Reviews

I use Office 365 for making documents and PowerPoints. This was primarily during my college days and continued after I graduated with my Master's. I am still in the education industry, so the use hasn't changed significantly.

The recent addition of having the online version of Microsoft Word is really good. It used to be not as effective, but now it closely resembles Google Docs. The connection with the sheets is also a valuable feature. Teams is really helpful because my university uses Microsoft Outlook. Integrating with Teams and coordinating with my team members is very useful.

Regarding improvement, in Microsoft Word, I suggest addressing the difference in page length between the offline and online versions. When I download and open a document on Windows, it may show as a one-page document. However, the spacing might differ online, and I often need to re-edit to ensure it appears as one page online.

I have used Office 365 for about seven to eight years, starting from my college days.

There were no issues during the deployment. It is pretty straightforward.

It is a stable solution. It's the most efficient thing.

Office 365 is widely used, so it has good scalability.

I have never tried to interact with customer service or technical support, so I have no idea about it.

Neutral

I used Google Docs and other Google applications back when I was in my home country. I am currently using Microsoft Office 365 because my peers are using the same.

The initial setup is pretty straightforward.

The pricing seems decent. I'm currently using a free version provided by my university. I am not familiar with the paid version cost, but the product seems good, and it’s okay to pay.

For documentation purposes, I used Google Docs along with Microsoft Office. For spreadsheets, I had a different experience between Google Sheets and Excel. Google is slightly easier, while Excel offers better automation tools.

I would recommend Office 365 to businesses, especially those using Outlook and Teams heavily. If they are using Outlook and Teams a lot, then they definitely have to have Office 365. I rate the overall solution an 8 out of 10.

Other

The common use case for Office 365 exists because everything in today's world is on the cloud. When a user logs in anywhere, they have access to their data. In Office 365, there are different types of licenses, such as Business Basic and Business Premium. Every license has different storage capacities. In Business Basic, users get 5 GBs of storage, 50 GBs of primary mailbox, and 50 GBs of archive mailbox.

In Business Standard, users have access to web and desktop applications, with the same storage allocations. OneDrive storage is 1 TB. Business Premium is a more expensive license that covers all the features of Business Basic and Business Standard. Additional licenses include Entra P1, which is used for Entra Admin Center regarding login, MFA, and conditional access policies. Entra P2 is available for advanced settings for tenants. Other licenses include Microsoft Intune, EMS E3, and various add-on licenses.

Real-time co-authoring in Office 365 is beneficial because users with a Business Basic plan can log in on any platform through portal.office.com and access all applications. However, without a license, mail IDs are not functional.

Office 365 is the best business platform for startups or small companies. Within the M365 tenant, administrators can create users, track all user mailboxes, check licenses, and reset passwords. Administrators can create PST files if someone leaves the organization, obtaining backups from the Compliance Admin Center. Mail IDs can be converted into shared mailboxes for future use. Shared mailboxes allow multiple members to use the same ID configured in their Outlook simultaneously.

I want to improve my knowledge of Microsoft Intune.

I have 1 year and 8 months of experience with Office 365.

I would rate the stability of Office 365 as perfect because I am familiar with it and it is the best product platform.

I would rate the scalability of Office 365 as excellent.

I would rate technical support from Microsoft as excellent.

Positive

I find the initial setup of Office 365 easy because I am very familiar with it.

The price of Office 365 is high, though improvements in pricing might occur in the future. The integration capabilities of Office 365 include co-pilot. It is very compatible with Microsoft products, though it may have limitations with third-party tools. Both AI-enhanced features, such as the editor and designer in Office 365, are useful and beneficial. I recommend Office 365 to other people. My clients are usually enterprise-size businesses. I would rate this solution overall as excellent.

Hybrid Cloud

Microsoft Azure

I use Outlook, PowerPoint, Office, and Excel for my normal tasks.

We have enhanced security in Office 365 because our data resides in the cloud. Security is better now, but a good internet connection is required to have a good experience.We have bigger mailboxes now, so there's no need to keep PSTs on the local machine. Everything is in the cloud.I believe we currently have 100 gigabytes each in Office 365, though this might be based on what the company subscribed to.

It does my job, that is what I will say. It accomplishes the tasks I need it to do.

We have been working with Office 365 for two to three years now.

It is very stable. I would rate it eight for stability. If you have your internet connection and a good laptop, it works efficiently.

I would rate it 10 for scalability because many people are adopting Office 365 as it helps them reduce admin costs. The cost of administration on-premise is removed to an extent. It has to be scalable for so many people to be adopting it.

I have experience with technical support from Microsoft, but the product is stable, so I don't have any reason to contact even the local IT because it works effectively.

Positive

When I went to the mall to purchase Office 365 for my personal laptop, I noticed it depends on what you're looking for. I saw various options including professional and basic versions.The price tag is fair because significant innovation and research has gone into it. It is proper for the developers and Microsoft to be remunerated.I can recommend Office 365 to people because it allows them to concentrate on their core job while Microsoft handles any problems from the cloud.I rate Office 365 a 9 out of 10 overall as I don't experience problems with it.

Public Cloud

Microsoft Azure

My most common use case involves starting my day with Office 365, specifically with Outlook and Microsoft Teams. Teams is very good, and I am trying to get used to the new user interface because it changed a bit, but I spend a lot of time in Teams and, of course, also in Outlook. I also use Microsoft Loop for structuring and organizing meetings that I have with my colleagues. It's a very handy way of keeping the information without being over-structured, and I use Loop because I prefer to note something down instead of just saying 'Oh, I will remember this' and not writing it anywhere. Rather than using a very complex, huge application that needs time to open and has a very big structure, Loop is something in between, and I find it a very useful tool that I also use on a daily basis. If I would have to pick three, they would be Outlook, Microsoft Teams, and Loop.

In terms of advanced features, those are things that we usually do with Power Platform. We try to avoid building super complex Excel templates when we can use another more suitable tool or build a Power App for that.

What I appreciate in the Office 365 world is having Copilot as an assistant that can help automate many things. For example, if you need to translate something and want to ensure the translation looks professional and has a specific tone—formal, informal, friendly—then you can use Copilot for that or get a first idea and then edit the result. It helps to summarize meetings in Microsoft Teams and points out the most important key aspects discussed in the meeting.

If you have people who were not able to join the meeting, you can copy the summary and the next steps and send it to them. I find the extension with Copilot very good. One of my favorites is Copilot in Microsoft Outlook, which helps you find a meeting with people who have very busy calendars. I have a lot of appointments, and it's difficult to find a free slot. When I need help finding a slot that works for three or four colleagues with busy calendars, Copilot in Outlook helps with that.

In terms of improvements in Office 365, there might be things that need to be improved in many tools. I have some improvement suggestions for Copilot, but not the actual product itself, because I grew up with these tools. I did not know it differently. I had to use Outlook, and I learned how to do it, and now it's the default for me.

Sometimes there are simple bugs. For example, I create an appointment, and it disappears or is differently showcased in Microsoft Teams because Teams also has a meeting section as opposed to Outlook, but these are just temporary bugs. In general, these tools are very synchronized with each other.

What I would to be able to do is copy-paste meetings. If I want to send several blockers or potential meetings to the customer, I create the first one, and I want to be able to paste this first blocker on another day as blocker two, just paste and change the title. That's difficult to do. This is not something which works with Outlook yet.

I have been working with Office 365 for 7 years.

Regarding whether I consider Office 365 a cost-effective solution, I would say that if in the normal packaging, using AI—which will become the norm and the default in the near future—costs extra in Outlook, it would be nice to have those integrated in the licensing and not have to pay extra for Copilot or extra AI features. AI should be an intuitive thing and a daily job, and perhaps Microsoft should find a way to make the model still financially beneficial for them without raising the price just because we have new features and AI capabilities.

The name of the company is Orbis SE now. It's just the company change; the rest remains the same. On a scale of one to ten, I rate Office 365 an eight out of ten.

We utilize all the business features like sending emails with Outlook, receiving documents, and providing information with Word. We also handle smaller databases and export and calculate spreadsheets in Excel. Additionally, we use Microsoft Forms for surveys and Power Automate, Power Workflow, and Power Apps on the Microsoft 365 cloud.

One of the most valuable features of Office 365 is the collaboration capability. Multiple employees can work on the same document at the same time, which enhances productivity. This collaboration definitely impacts our efficiency positively and helps in secure document sharing and communication between companies.

I think it would be better if Office 365 enhanced communication about update policies. Providing the possibility to delay or skip updates would also be beneficial.

We have been using Office 365 since 2015, considering our history before migrating to Inario. Our company itself has used it since May 2021. Overall, we have been using it for about nine years.

The deployment time varies depending on company size. For smaller companies, it takes a few hours, but with larger, multi-location companies, it can take two weeks or more due to the need for more configurations and security compliance.

The stability of Office 365 is quite satisfactory. Occasionally, there are minor issues, but nothing very noticeable.

Scalability is straightforward. Licenses are purchased and allocated via Entra, and users are ready to go. Scaling is quite easy, and I would rate it a nine out of ten.

The initial setup is quite easy for normal business use, which I would rate as a nine. However, on the administrative side, more time is needed to configure and check compliance.

The pricing for Office 365 is reasonable, though slightly reducing the cost by ten percent would be welcome.

The collaboration with other companies through Office 365 allows for secure document sharing and access to another company’s data once compliance is met and access is approved. The overall rating for Office 365 is nine out of ten.

Hybrid Cloud

Other

A typical use case for Office 365 is how I primarily use this solution.

The most valuable feature of Office 365 consists of the features that I prefer about this solution.

The areas of Office 365 that have room for improvement are what should be better in this solution.

I have approximately 10 years of experience working with this solution.

I would rate the technical support from Microsoft an eight on a scale of 1 to 10, where 1 represents low quality technical support and 10 represents high quality.

Before Office 365, I did use a different solution.

My relationship with Microsoft is that I am an end user.

I would rate the scalability of Office 365 a nine on a scale of 1 to 10, where 1 represents low scalability and 10 represents high scalability.

I would rate the stability of Office 365 a nine on a scale of 1 to 10, where 1 represents low stability and 10 represents high stability.

My thoughts about the price of Office 365 are that it is acceptable.

I would rate Office 365 overall an eight on a scale from 1 to 10, where 1 represents the worst solution and 10 represents the best solution.

My company name is Linda, and I have the title of Support. My email address is boris_kaluza@enter.sk.

Public Cloud

Other

I use Office 365 for standard office tasks such as word processing, Excel, presentation, and email productivity. Additionally, I manage the system as an administrator for my company.

The most valuable features of Office 365 for me include online file sharing and real-time document editing where multiple collaborators can work on the same document and see changes in real-time. These features were integrated, likely inspired by Google Docs' success in implementing similar functions.

Office 365 could improve by providing better integration with Azure Active Directory to streamline user management. It would also be beneficial if they could offer additional support for non-ABC characters like the Malay Arabic script, known locally as Jawi.

I have been working with Office 365 for more than two years.

There were no significant issues during migration, but users initially had some complaints about file accessibility. After several iterations of the OneDrive client, the process became smoother with fewer requests or complaints.

Office 365 is very stable with no network downtime experienced in my region in the last couple of years.

Office 365 is a scalable tool. The scalability is straightforward as it works as soon as I pay for additional licenses.

We use a third-party managed service provider (MSP) for support, who are generally okay but are not well-versed in newer technical details like Azure Active Directory.

Neutral

We previously used Google solutions such as Google Docs, Google Sheets, and Google Meet before switching to Office 365.

The setup process is generally easy, especially on newer devices with Office already installed. However, older devices can take up to two hours for downloading and installing updates.

There is no direct return on investment as IT is a cost center. The alternative is using free open-source solutions, which makes quantifying the ROI in terms of support man-hours difficult.

Compared to the services provided and the multi-device capabilities, the price of Office 365 is reasonable. A loyalty program offering discounts or additional features for long-term users would be a beneficial addition.

For those considering Office 365, it is advisable to implement Active Directory services for better user management. For students or family users, it is a good subscription due to the variety of available productivity suites. Overall, I rate Office 365 a nine out of ten as there is room for improvement.

On-premises

We are using Office 365 primarily for Teams collaboration and data sharing. This is mostly for meetings, as they are extensively used in our office.

The features of Office 365 are continuously evolving, but version control, document control, and various SharePoint features are valuable. We also utilize Power Apps to gather the necessary information from various users. The AI-enabled meeting notes feature has significantly improved our productivity. Teams meetings are an indispensable part of daily work for communication and collaboration.

There is no specific area of Office 365 that needs improvement as of now, but it sometimes becomes difficult to find the latest used files. The search functionalities could be improved. Also, the amount of storage available with Power Apps is limited, and more integrations with AI and better search functionalities could enhance its scalability.

We have been using Office 365 for approximately four years. It was a rollout in phases, so it has been a while since its adoption.

I did not personally participate in the deployment process, as it was managed by our IT team.

I would rate the stability of Office 365 an eight. Occasionally, there are hiccups, like issues loading Teams, but overall, it is quite stable.

Depending on use cases, Office 365 could be improved in terms of scalability. More AI integrations and improved search functionalities are needed. I would rate its scalability a seven.

I rate the technical support ten out of ten, as I've never needed to reach out for assistance after years of usage.

Positive

We previously used Skype, but switched to Office 365 for better collaboration, data availability, and accessibility. It's about more than just meetings; it’s about collaboration.

The initial setup experience was somewhere between a seven and an eight. As I didn't undertake the setup myself, I'm basing this on the overall feedback.

Our IT team performed the implementation. It's a large enterprise, so I was not personally involved.

I did not evaluate any other options myself. The IT team may have done so.

I rate Office 365 an eight overall. It enables users to access firsthand information they seek. I would definitely recommend it to similar users. The overall product rating is an eight out of ten.

Public Cloud

Microsoft Azure