One Identity Manager Reviews

This was for customers identity management, where there were a huge number of domains and the customer had unnecessarily complicated the system with a lot of parameters and attributes. 

Larger customization has made the system complex and confusing. The people who deployed it initially did little to document it. This has had a negative, delayed impact on the overall project and solution. 

The good part is Quest One IDM allows for large customization.

• Separated modules and integration allow for more capabilities 
• Graphical and tabular interfaces
• VB and SQL front-end and back-end

A detailed solution document to registered aspirants and interested people would help them achieve what they require before its tested and pushed to production. Quest Software should provide notes and documents to customers before they buy the product and license.

Some valuable features are:

• Easy to configure, as it is mostly UI based
• Reporting
• Dashboard

It has improved the user life cycle operations and IT shop functionalities for our organization.

There is a need to improve the use case documentation and coding templates. This product has some limitations when it comes to use case documentation. Generally, when we have any different scenario, we need to post in the blog and only then we will get answers.

I have been using this product for the last two years. I have been using the Quest One Identity Manager (version 7.0, 7.1), Authentication Services (latest version), Password Manager (version 5.6.3), Privileged Access Management (latest version).

I have not encountered any stability issues.

I have not encountered any scalability issues.

Technical support replies within 1-2 business days. The Quest blog is very useful where the experts will answer the queries mostly on the same day.

Previously, we were using more complicated solutions.

The initial setup, installation and basic configuration are straightforward.

The pricing/licensing policy is less when compare to other leading other solutions.

We evaluated other options such as SailPoint, CA and Oracle.

This product is very effective and has more capabilities than any other.

• GUI
• Reporting capabilities

Allows the delegation of permissions related to identity management and also visual representation of the configuration as opposed to having to go through loads of scripts which was the case with our previous solution.

Job server engine -

• Performance
• Loadbalancing

One year.

Not yet.

Not yet.

More than one job server cannot be allocated per target/source system which can be a performance bottleneck,

Good.

Good.

Previous solution was an in house written application. We switched due to support reasons as well as outdated technology and a lack of functionality.

Configuration and implementation is a complex process as we had complex requirements, but could quite easily be done in a simple way.

We implemented via a combination of an in house team and a vendor partner. Their level of expertise was very good.

Yes we chose Dell One over Oracle IDM, IBM, NETIQ, and MS FIM.

Have a team of dedicated staff for the implementation who are given enough time to understand the many dimensions of the tool.