One Identity Manager Reviews

I use One Identity Manager for all the IAM capabilities in my day-to-day use cases, such as Identity and Access Management.

When initially implemented, One Identity Manager comes with basic modules, but additional ones can be added to encompass data governance, complaints, audits, and more within a single platform. Many organizations limit its use to identity and access management processes, but its potential extends far beyond this, offering broader application and management opportunities. Ultimately, the system's effectiveness depends on how it is managed and implemented within an organization.

From a non-technical perspective, there isn't much customization we could do on the portal apart from seeing whatever our IT admins have given us access to. However, One Identity Manager can be customized heavily on the back end. Customizations are easy because they have a lot of documentation. They have provided extensive documentation. But at times, following the documentation can be a bit difficult. It can help you. For example, if we know the product, we can easily manage everything.

One Identity Manager maps out company structure through its business role feature, which offers dynamic role-sensing capabilities. Unlike other tools, it allows for assigning approvers and managers to business roles, effectively managing multiple access modules under a single umbrella. This functionality is useful for achieving least privileged and role-based access metrics, making it a valuable asset in various use cases.

We have some integration with cloud apps, and One Identity Manager recently introduced Starling Connect, offering several out-of-the-box features. However, current functionalities are limited, so significant customization might require exploring additional API endpoints. The available attributes and tools are sufficient for basic cloud management tasks.

The benefits of implementing One Identity Manager would be immediate as its out-of-the-box configurations can be enabled right away. However, realizing these benefits might take longer if the enterprise requires end-user customizations. In essence, the speed of reaping the advantages depends on whether we utilize the tool's standard features or need to tailor it to specific organizational needs.

One Identity Manager effectively reduces governance coverage gaps across production servers by offering a comprehensive suite of governance-related capabilities. Its built-in transporter tool facilitates seamless migration of changes between environments, eliminating the need for manual configuration or reliance on third-party solutions. Unlike other tools that may require custom integrations or external dependencies, One Identity Manager provides a complete, out-of-the-box solution for managing environment transitions.

One Identity Manager can help establish a privileged governance framework to bridge the security gap between privileged and standard users. The specific capabilities depend on the enabled modules. The privileged access governance module offers advanced features like risk indexing and out-of-the-box support for identifying high-risk identities based on configurable rules or violations. Even without this module, the platform provides customization options for managing privileged users and includes basic risk assessment functionalities.

One Identity Manager can assist in consolidating procurement and licensing, but the extent of its capabilities depends on the target system being managed. While it offers licensing management features for SAP systems, including the ability to fill in gaps, managing licensing for other products requires customizations utilizing Active Directory or Azure Active Directory groups. In these cases, the process differs from the integrated licensing management available for SAP within the One Identity Manager platform.

One Identity Manager simplifies application access decisions by consolidating all entitlements for any integrated system into a single product within the IT department. This unified platform enables efficient access requests, approvals, and multi-level approval workflows, with customization options to manage application entitlements according to specific needs. Additionally, the system's rules can merge multiple access entitlements into a single request, which can be submitted through the front-end portal.

One Identity Manager's ability to streamline application compliance varies depending on the integrated application. Out-of-the-box applications offer built-in compliance capabilities, but third-party tools or custom solutions may be required for those without pre-built connectors. However, compliance functionalities are available for all out-of-the-box target systems.

While One Identity Manager cannot perform a full application audit, it can assess access entitlements and identities within the application.

One Identity Manager empowers application owners and line-of-business managers to make application governance decisions independently from IT. With appropriate permissions, these managers can establish business roles, assign applications and items, and create corresponding system roles accessible to other organizational users. While this capability exists, most organizations avoid this approach due to the potential for invalidating business roles without proper verification.

Achieving a zero-trust model with One Identity Manager is feasible but heavily reliant on the policies configured within the system. We can effectively establish a zero-trust environment with carefully crafted policies and conditions. However, limiting the tool's use to provisioning, de-provisioning, and data manipulation processes restricts its potential. By fully exploring and leveraging One Identity Manager's capabilities, we can significantly enhance our ability to implement a robust zero-trust model.

From a technical perspective, One Identity Manager's greatest strength lies in its extensive customization options. The platform offers a wealth of functionalities and flexibility, allowing us to tailor solutions to meet our organization's specific needs without limitations. This unparalleled adaptability is One Identity Manager's most significant advantage.

The end-user interface is intuitive and easy to navigate, making finding information within the portal simple. However, extensive customization can complicate management. From a technical standpoint, the backend is more complex due to managing multiple client tools for various One Identity Manager modules. While these tools interact, their number can overwhelm new users, hindering their ability to effectively understand and utilize the system. The front end is user-friendly, but the back end presents significant challenges.

One Identity Manager is a complex tool with multiple components and a convoluted backend. Its various clients for managing different tasks can confuse IT and non-IT users. Simplifying the tool and streamlining processes would be beneficial. Additionally, while the out-of-the-box connectors are helpful, incomplete support for certain objects hinders efficiency. Providing full support for all objects would enhance the tool's usability.

I have been using One Identity Manager for almost four years.

We haven't encountered significant stability issues. If we follow the provided documentation, we should not experience multiple problems, and a clean environment is crucial for proper configuration. However, mismanagement of processes or queues can lead to crashes. Ultimately, system stability depends on environment management, deployment, and configuration within the system.

It is highly scalable, supporting both vertical and horizontal scaling. Deployment on orchestration platforms like Kubernetes simplifies management, especially with the right team and capabilities. Kubernetes environments offer significantly easier scaling compared to other solutions.

I have experience with Microsoft Identity Manager, Entra ID, and SailPoint Identity Security Cloud. While Microsoft Entra ID and SailPoint are relatively straightforward to manage with uncomplicated backends and easy-to-implement features, One Identity Manager is more complex. Due to its multifaceted functionalities, new users or organizations lacking a deep product understanding might need to reinstall the entire application to enable specific modules. Consequently, many only utilize its basic features instead of fully exploiting its capabilities. In contrast, SailPoint and Microsoft Identity Manager offer simpler installations and SailPoint offers broader compatibility beyond Windows, making it more adaptable to different environments than One Identity Manager.

Product knowledge significantly simplifies One Identity Manager deployment. However, the extensive documentation can pose challenges for newcomers unfamiliar with the product. Unlike concise, step-by-step guides, the current documentation requires navigating a complex structure, potentially leading to confusion. Implementing prerequisite checks and other validations will be necessary to successfully deploy the system, making it a demanding task for those new to One Identity Manager.

In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control. While a community exists, support can still be challenging. Furthermore, the product is relatively expensive compared to alternatives. Certification costs are also notably higher, requiring mandatory five to six-day training sessions and exams only offered to groups of 15 to 20 people. This contrasts with other products, such as SailPoint, which offer standalone exams for certification seekers.

I would rate One Identity Manager eight out of ten.

Due to its heavy customization, One Identity Manager requires ongoing maintenance, which necessitates a dedicated resource for complete system upkeep. Moreover, significant data inconsistencies within integrated systems can render data management within One Identity Manager a demanding task. Consequently, maintenance is not solely product-specific but primarily data—and process-dependent.

We use One Identity Manager for access control and identity management. It is the central repository for all our organization's users. It has all the access control points, role-based access control, security policies, single sign-on, password management, and privilege access management for all the stuff we did.

It's pulling the public Azure access, so we can identify who has the right level of access. And we have the SODs, the artifacts, and the scoring server. It helps us identify customers with that public access and whether it should be removed or managed by the owners.

It helps automate provisioning and launching application accounts. It will also investigate compliance issues. We already have some custom reports, and Identity Manager's built-in reports are quite helpful.

The solution empowers application owners or business managers to make application governance decisions by themselves without IT help. It has a lot of features that allow you to configure that.

One Identity Manager is more scalable and customizable than other products I have worked on, and user customization isn't as complicated. Defender, One Identity's PAM solution, is useful for rotating passwords in the developer's evolving facilities. 

Customizing the UI and backend is easy if you understand the framework. It may take some time to learn, but it's not too difficult once you have it down. Business roles are a handy tool from One Identity that we can map multiple accesses in a single bundle and provide it to the users. You can also provide birthright access to this, so they don't need to request it once onboarded. We can assign them access based on a particular department or a job role.

The out-of-scope connection for the cloud data applications could be better. We have to contact the data on the connection center if it's coming out of the process.

The UI may need some improvement, but it's still great. GraphQL Cloud isn't quite visible yet to the end users, and they said there are some issues there because we have lots of users on board, so it takes time to reflect when the approval is going through and who they should contact to get it approved. The smoothness in that UI performance could be better.

I have used One Identity Manager for four years.

I rate One Identity support eight out of 10. We customized the system a lot when we were using a system. We had dedicated support from the vendor on the data side. They were for within the SLA time.

Positive

I rate One Identity Manager nine out of 10. 

We utilize One Identity Manager for user identity access management and troubleshooting, all founded upon dynamic roles.

I appreciate One Identity Manager as a comprehensive platform for enterprise-level administration. Its centralized approach to identity management eliminates the need to search for or connect to multiple products simultaneously, allowing for efficient and streamlined management of various aspects of identity administration. For instance, while products like Active Roles within One Identity can manage roles, I believe One Identity Manager provides a more cohesive and integrated solution, offering a central hub for all identity-related tasks.

The One Identity Manager is generally intuitive for most users, allowing quick access to all features.

The benefits are almost immediate. Everything we see in the program, the interface, and other tools happens online. With One Identity Manager, we can monitor and manage everything almost instantly in near real-time.

It streamlines application access decisions and application compliance.

One Identity Manager has streamlined our application auditing process. It is an invaluable tool, particularly during implementations or complex projects. Its visual interface and quick user search functionality are indispensable when dealing with real-world scenarios. Although we sometimes utilize other One Identity tools, Manager remains our go-to for the most detailed information. The Manager instantly reflects on any changes, ensuring up-to-date and accurate data.

It empowers application owners and line-of-business managers to make informed governance decisions without IT involvement. As a former identity access management consultant, I found this tool invaluable for helping clients centralize and streamline the management of their applications.

One Identity Manager assists in implementing an identity-centric zero-trust model. This approach, which emphasizes the importance of identity verification, was a cornerstone of my DevOps team's security practices. Zero-trust is crucial because it prevents unauthorized access, even when changes to the application are visible. In such scenarios, trusting no one is essential, as any individual, including threat analysts, system administrators, or consultants, could make modifications. An identity-centric zero-trust model empowers employers to monitor all changes their employees make, ensuring precise accountability.

I greatly appreciate the initial approach provided by One Identity Manager. It's beneficial because we can easily view nearly all the information about our users without extensive searching. Access to users and groups is rapid. For instance, if a user has standard connections, such as Active Directory, LDAP, or SAP integrations, we can readily access information based on their identity. This is a fantastic feature.

The user interface design could be improved, especially during checkout and navigation. The web portal, for instance, can be confusing at times, with buttons and steps not always clearly defined. This can hinder efficient task completion. The portal should include quick guides to assist users, as the descriptions can sometimes be challenging to understand.

I used several cases to ensure consistent governance across test, development, and production servers. While this approach is common with transports and other tools, it's less familiar in One Identity Manager. I found the One Identity Designer more suitable for this task. Therefore, One Identity Manager is not optimal for achieving this goal.

I have been using One Identity Manager for almost seven months.

We experienced stability problems due to One Identity's version updates, which often need more detailed information about changes on their portal. This has forced us to roll back versions multiple times, resulting in service disruptions that lasted up to five hours.

One of the most important aspects of One Identity Manager is its scalability, allowing us to efficiently manage all of our applications in a centralized location.

I have used SailPoint and ForgeRock by Ping Identity. While SailPoint is similar to One Identity Manager, it offers a better approach to both the front and back end. Its overall design is notably more effective.

The initial deployment of One Identity Manager was challenging due to the tight three-day deadline imposed by my company. To ensure a successful implementation, I needed a solid foundational understanding of the system, which proved complex given the intricate schemas involved. These schemas, underlying the One Identity interface, connect to massive tables, making the SQL approach behind them more reliant on a traditional schema structure. One Identity's proprietary schema, however, presents a significant learning curve. Without adequate mentorship or guidance, navigating this complexity could be daunting. A thorough understanding of how the various tables interact and the overall workflow requires at least a month of hands-on experience with the tool.

One person is enough to complete the deployment.

I would rate One Identity Manager eight out of ten. The solution is good but needs more documentation and better descriptive errors.

The One Identity Manager is a good starting point for beginners to customize, but the One Identity Designer offers more flexibility for creating complex automation. While the Manager is simplified and easier to understand, the Designer allows for greater customization. The Manager is sufficient for basic task customization, but for more advanced automation, the Designer is essential.

I am a consultant who works on the backend of One Identity. When a client has a requirement, I add it to the back end. 

One Identity Manager simplifies procurement and licensing. Using business roles helps a lot. Provisioning enables users to make application governance decisions without involving IT personnel. It makes it easier by using account definitions and business roles. 

You can assign different AD groups and applications and enable them for specific users depending on their roles. This minimizes gaps in governance coverage among test, dev, and production servers and makes things easier. 

One Identity is a complete solution that has everything we need. We can use it to manage SAP. It connects SAP to employee identities under governance. This functionality is critical. One Identity Manager provides IGA for the more difficult-to-manage aspects of SAP, which is also crucial. The SAP-specialized workflows are easy to implement. 

One Identity provides a single platform for the administration and governance of users, data, and privileged accounts. It provides a complete overview of all these things. The user interface is intuitive and nice. It shows everything. Customizing the interface isn't hard. You can create custom fields. This is one of the most important things.

The documentation is poor. For example, the synchronization editor has a lot of things happening, but there's just a description. If you want to do something specific with that like create custom views, they just say go to the extension and select the UUID. However, if we don't have a UUID for this view, it will not work. That isn't in the documentation.

It extends governance to cloud applications and it's complete, but there needs to be more connectors for it. That's the only thing I don't like.

I have used One Identity Manager for a year and five months.

I rate One Identity's support eight out of 10. We use the standard support. They send you a link to the documentation or a forum where someone else had the same problem. However, sometimes the documentation isn't useful, so they need to escalate the user to the product leads. In those cases, it takes weeks to resolve. 

Positive

The initial deployment was easy and could be completed in one or two days if we only consider the installation and synchronization of target systems. However, it takes longer to set up the business roles and all that. 

I rate One Identity Manager nine out of 10. The only issue I have is the documentation. 

One Identity Manager is an identity governance and management tool. Our customers have defined policies based on their infrastructure but not an intelligent centralized system that handles all the application and user information. When a user requests access to an application, we're the first ones to get that info and perform corporate operations like onboarding and offboarding. We also provide the necessary access. 

We manage about 200,000 users. A bank is one of our biggest clients, so managing their systems is a little more complex. They have multiple streams, making it somewhat complicated. 

One Identity provides our customers with a holistic, centralized automation process. Security compliance is the primary thing. When we audit the report, we can track what applications they are using and ensure that everything they do is within the security system. We can prevent incidents, but if something does happen, we can block that user or that system from accessing other resources.

The solution minimizes governance gaps across environments. When you're working with a large corporation, you can easily find gaps in the security. For example, accounts may be outside of the security system, or the creation and onboarding may be delayed, causing challenges. We can automate the entire process with a centralized platform to ensure the work is done on time. 

Having a centralized system to maintain everything saves time and avoids confusion. It ensures that everything is under the scope, improving security compliance. As companies grow, they face more security challenges, and this solution helps to address them. 

One Identity improves customers' operations by increasing security and reducing costs. Everything will be in line, from onboarding to offboarding. In terms of user privileges and access, everything stays within the scope. Companies can secure their resources and make them available as needed. It's a completely automated process that happens daily. Companies can cut costs by automatically removing access to paid users on leave because we usually pay a per user cost for services. 

Privileged access is part of company policy, and we provide access based on that criteria. The hierarchy will differ depending on the application. A privileged user will have access to the bigger applications or they will have admin role access. One Identity gives us a centralized system to do that.

Let's say a company has infrastructure, development, and finance teams, each with a separate IT shop. From this information, we know that this person belongs to the finance department, so they will receive all the access for someone in finance based on company policy. However, sometimes, the financial department isn't allowed to use the technical systems. We consider the policy criteria the user meets. 

If somebody requires access to something else, they can request access to those applications. Once an application is aligned with One Identity, we will have the application information and know how many users are on boarded to that application, so we get updated information about the number of users with access and how many use it. We generate reports each month on which applications users access and how often. 

I like One Identity's reporting features and the single sign-in option. Users can skip multiple logins. It also gives us a centralized system that lets us know about a user's access. This is an automated process. If a user leaves the company, One Identity will ensure their application access will be removed after a certain date. When the user joins a company, it ensures all privileges are created and active by the start date.

Using an open-source integration platform, we can integrate any service provider with One Identity. I think the user experience has been positive. Customizing the solution for each company's requirements has been challenging and interesting. Some of these companies are massive and have significant requirements, and we need to ensure that everything is under the scope.  We are collaborating to test and incorporate other functionalities. Corporations might also have their own applications, so we should be aligned with those. 

One Identity could add more connectors for various services we integrate. We need to build and configure custom connectors for our clients with complicated environments and multiple data streams. 

I have used One Identity Manager for two years.

One Identity is stable, but I can't say there are no issues. It depends on the server load and everything. 

One Identity is scalable. 

I rate One Identity support seven out of 10. They respond immediately when we reach out, and you can also get answers through their user community. 

Before One Identity Manager, we used a solution by Dell. A lot of things are in the cloud, so we cloud-native Azure and AWS tools to cover those. 

I was not involved in the deployment. Regarding maintenance, we have multiple teams working with One Identity to maintain and monitor it. Around 40 to 50 are working on this tool.

I rate One Identity Manager 10 out of 10. Before implementing One Identity, you should review the company's policies and all of the systems within its scope. From there, you can decide what the best solution is. For example, if you have an Amazon cloud environment, you should probably go with the AWS solution. 

One Identity is used to create, sync, and delete accounts automatically across multiple systems. The product allows employees to be managed from our Human Resources system, while consultants and temporary personnel can be managed manually. The system provides automated workflows and birthright assignments for easier management of similar accounts or those in the same department or role. 

With the system synchronized with our HR database, new account creations are automated and include an email to managers providing users with their credentials for initial login. Only the hiring manager will receive a copy of the initial username and password, helping further secure this information and have it readily available before the employee begins. 

The automation of employee creation and de-provision has streamlined the process in many areas. For employees, all actions begin in the HR department and flow downstream, keeping all systems synchronized with the same data.

Since the system is tied to our HR database, automation has allowed us to immediately terminate accounts based on employee status instead of waiting for notification from a manager.

Consultant accounts are also set on an automated schedule to send an email if an account isn't used within eight days. The account is also automatically disabled if not used in ten days. This provides additional security by not having accounts enabled but not in use.

Several employee data fields are synchronized to Active Directory, providing easy access to other applications (office, address, description, telephone, employee status, etc.). The update process is scheduled and automated to run multiple times a day, so Active Directory is always up to date with different employee data.

The One Identity birthright process has helped generate user accounts more accurately and quickly. Our Service Desk ticketing system is now used to complete user accounts and provide only what isn't common across their department or team. 

The One Identity system is very modular. The product is similar to an erector set, where you can do the same thing in many ways. While this is great, it also can allow you to set yourself up for failure later. The product does require some level of developer skills, so having the ability to make system changes without being a developer would be a plus. 

A tool called Analyzer is included to assist with birthright generation. The tool isn't very user-friendly. It would be helpful to have a tool to more easily find common groups across departments or teams so more groups could be managed in an automated fashion.

I've been using the solution for seven years.

The One Identity platform has been a stable system that provides consistent results. 

This product is extremely scalable. The more development knowledge you have, the more you can do with this tool.

Support has always been responsive and helpful.

Positive

We did use Hitachi IDM. The tool was a first-generation IDM tool and was very difficult to manage.

The initial installation was fairly complex as it is capable of integrating with so many different systems. There isn't an easy wizard to walk through and get you going.

Professional services were used for the initial implementation of the product. We found a different partner for ongoing work and support. Their knowledge of the product is excellent. 

One Identity, in partnership with our consultant partner, has allowed our company to streamline many processes and save employee time for other important tasks. 

I would advise finding and using a development partner for implementation unless you have a dedicated identity management team. Ensure your environment is licensed properly, as One Identity has an active Compliance department. 

No other products were found worthy of trial when surveying the market at the time.

We use One Identity Manager for identity governance.

One Identity Manager provides a single platform for enterprise-level administration and governance of user data and privileged accounts.

One Identity Manager provides a good user experience and intuitiveness.

After the training, basic configuration and customization are quite easy to do. For complex customization, we need to consult a consultant.

The business role's functionality is not that important at this time, but it will become more important as we grow using the application.

One Identity Manager makes provisioning easier, and it's a modern solution.

One Identity Manager helps minimize gaps in governance coverage among test, dev, and production servers. This has made the process more automated.

We have started the process of closing the gap between privileged and standard users. As we progress along our roadmap, we will see the gap shrinking.

It helps streamline application access decisions.

One Identity Manager helps with application compliance and application auditing.

One Identity Manager has helped us to achieve an identity-centric zero-trust model. This automates tasks and reduces manual steps, which leads to fewer errors.

I like the customer-facing portal because it is simple to use for end users. Some of the features are also easy to configure.

The customization process should be simplified.

I have been using One Identity Manager for four months.

The SaaS version has stability issues.

One Identity Manager is scalable.

The technical support team's response time needs to be improved.

Neutral

We previously used the legacy Sun Identity Management application, which was no longer supported. Therefore, we decided to switch to One Identity Manager.

The initial deployment was complex, primarily due to business needs, rather than One Identity Manager.

Configuring and testing took months, and we had a team of 20 people involved in the deployment.

We partnered with iC Consult.

iC Consult helped us implement and customize One Identity Manager.

iC Consult trained our staff. 

We are satisfied with their performance.

Our One Identity partner also helped with post-implementation support. We could not have deployed the solution without them.

One Identity Manager is fairly priced.

I would rate One Identity Manager seven out of ten.

We have it deployed globally. Currently, we have 100 people using the solution but it will eventually be used by 6,000 people.

The maintenance is completed by One Identity.

I recommend doing a proof of concept before implementing One Identity Manager.

We use One Identity Manager to synchronize SAP inbound and outbound Exchange data. More generally, we aim to synchronize data between target systems, such as those used in banking or other companies, and One Identity Manager.

One Identity Manager includes a default SAP connector that we utilize. Its simplicity is evident in connecting to SAP sites through a straightforward click or by completing a connection filtering form. We can easily establish mapping and workflow for SAP sites, making it a streamlined process. While exceptions may exist for specific customers, we can accommodate their needs by customizing workflow mappings based on their requests. Overall, the SAP connector provided by One Identity Manager is remarkably user-friendly and accessible to all, in my opinion.

We've used the web designer module, but it won't be available next year. One Identity has transitioned from web designer to Angular web development, offering complete freedom to create custom web pages and websites. While Angular requires JavaScript knowledge, it provides unrestricted development capabilities, unlike the complex web designer module. New employees struggled with learning web design, but Angular's accessibility empowers developers to modify everything within the One Identity website and backend, including database interactions and custom code development. This flexibility makes One Identity Manager a powerful tool for connecting various systems and databases.

Business roles are crucial for our customers because they are an essential identity management tool. Without them, we'd need to manually authorize every employee and group. However, Business roles allow us to create and assign business roles automatically. This is vital for our customers as we develop best practices for business workflows. A key component is creating business websites, for which we establish job descriptions and roles. Subsequently, we automate role assignments based on organization or title, which significantly streamlines our processes.

One Identity Manager is user-friendly for the end user.

One Identity Manager significantly simplifies application auditing. The auditing site we use extensively is one of its most valuable features. One Identity Manager is remarkably effective for auditing because it empowers us to create and deliver new attestation or compliance tools. We can generate all these audits through both the website and Manager modules. The audit screen on the website is exceptionally user-friendly. Customers consistently praise the audit feature, and we have received no complaints about the auditing site. We are highly satisfied with using the audit site for One Identity Manager.

One Identity Manager's most valuable asset is the ability to customize its front-end website.

The One Identity Manager documentation could be improved. Despite using the solution for six years, I encounter difficulties understanding certain features due to unclear explanations in the documentation. Additionally, while the One Identity Manager community has the potential to be a valuable resource, the community site does not effectively assist all users.

The report site could be improved because while One Identity Manager offers around forty default reports, our customers find them insufficient for their needs. Consequently, we must create custom reports to meet their specific requirements. Although building custom reports within One Identity Manager is straightforward, enhancing the existing default reports would greatly benefit our users.

I have been using One Identity Manager for six years.

I would rate the stability of One Identity Manager nine out of ten. While all software products are prone to errors or bugs, I have encountered none, specifically in version nine. Compared to previous versions like eight and seven, which did experience issues that required resolution, version nine represents a significant improvement in stability and reliability, making it the best version of One Identity Manager thus far.

One Identity Manager is well-suited for large-scale environments, making it an ideal solution for enterprise clients.

We use Premier Support from One Identity Manager. They respond quickly to our tickets, and our customers are extremely happy with the support.

Positive

The deployment is straightforward and takes a week to complete.

Prices in Turkey are high due to inflation, a challenge we've heard about from our customers. We understand that European consumers may have different expectations, but we must reduce the pricing to attract customers.

I would rate One Identity Manager nine out of ten.

Generally, we don't utilize a governance site but instead rely on an identity management site. Initially, our customers define the SAP architecture or structure, outlining user roles that must be created and associated with specific rules. We then establish the SAP site's structure and architecture, focusing on user management before addressing roles. Subsequently, we incorporate the business side to enable dynamic role calculation for users by creating business rules for role management and assigning roles to users.

I highly recommend One Identity Manager to others. Its ability to develop everything within a single platform is incredibly valuable for customers. Many other products or software often encounter challenges or require custom development, but One Identity Manager offers a comprehensive solution. Its simplicity and customization options make it a standout choice. While I haven't used other identity management products extensively, I am familiar with some features of competitors like SailPoint. However, One Identity Manager's flexibility allows for modifications to accommodate specific needs, unlike some out-of-the-box alternatives.