One Identity Manager Reviews

I am a consultant who works on the backend of One Identity. When a client has a requirement, I add it to the back end. 

One Identity Manager simplifies procurement and licensing. Using business roles helps a lot. Provisioning enables users to make application governance decisions without involving IT personnel. It makes it easier by using account definitions and business roles. 

You can assign different AD groups and applications and enable them for specific users depending on their roles. This minimizes gaps in governance coverage among test, dev, and production servers and makes things easier. 

One Identity is a complete solution that has everything we need. We can use it to manage SAP. It connects SAP to employee identities under governance. This functionality is critical. One Identity Manager provides IGA for the more difficult-to-manage aspects of SAP, which is also crucial. The SAP-specialized workflows are easy to implement. 

One Identity provides a single platform for the administration and governance of users, data, and privileged accounts. It provides a complete overview of all these things. The user interface is intuitive and nice. It shows everything. Customizing the interface isn't hard. You can create custom fields. This is one of the most important things.

The documentation is poor. For example, the synchronization editor has a lot of things happening, but there's just a description. If you want to do something specific with that like create custom views, they just say go to the extension and select the UUID. However, if we don't have a UUID for this view, it will not work. That isn't in the documentation.

It extends governance to cloud applications and it's complete, but there needs to be more connectors for it. That's the only thing I don't like.

I have used One Identity Manager for a year and five months.

I rate One Identity's support eight out of 10. We use the standard support. They send you a link to the documentation or a forum where someone else had the same problem. However, sometimes the documentation isn't useful, so they need to escalate the user to the product leads. In those cases, it takes weeks to resolve. 

Positive

The initial deployment was easy and could be completed in one or two days if we only consider the installation and synchronization of target systems. However, it takes longer to set up the business roles and all that. 

I rate One Identity Manager nine out of 10. The only issue I have is the documentation. 

We are utilizing One Identity Manager as a provisioning engine. The main use case for us is to manage the identity life cycle of enterprise users in our context.

In my current role where I am managing this overall program, not only from the administration aspect but as the one whom all other departments reach out to with their request, one clear benefit is delegation. One aspect that I like about this solution is delegation. We have delegated administration in a way that we have access to new campaigns configured. This solution has a prebuilt option where we can configure campaign managers, and those campaign managers have a very nice prebuilt dashboard where they can monitor the campaign itself. That is very helpful. We can give these department's folks access.

Our identity landscape is very customized and unique. We are not only providing access for different users; we also have a huge set of non-human identities. We have a huge set of provisioned and service accounts. In our previous legacy solution, the issue that we were facing was that the solution was not very robust. We could not come up with some self-governed scenarios, such as moving the ownership of non-human identities, moving the ownership of service accounts based on the change in the managerial hierarchy, or based on users' movements within the organization. With One Identity, there are very good features that come prebuilt. For example, the department hierarchy within the One Identity solution helped us to build some automated logic, which was missing in the legacy solution. Other than the self-service features, there is also the ability to use ready-made capabilities and scale up on top of it. That was another reason to go for this solution at that time.

We make use of the solution’s business roles to map company structures for dynamic application provisioning. We use it quite heavily. In our context, we have two types of roles. We are using more of the requestable roles, not dynamic roles, and we also have dynamic role-based access control configured as per our organization hierarchy. We have defined entitlements and accesses that each department leverages. Accordingly, we have defined roles in our system.

The capabilities of this solution, in terms of out-of-the-box features and the ability for us to do customization on top of it, have helped us to come up with some automated processes, which were earlier taken care of manually by our staff. Whenever human intervention is involved, it is prone to error. It has helped us to bridge those gaps, which ultimately enhanced our governance score.

It has overall helped us to create a privileged governance stance to close the security gap between privileged users and standard users. With the processes that we had earlier, there were gaps in terms of changing the ownerships of privileged accounts and managing them in a way to have notifications in place. The majority of the stuff is provided out of the box to manage privileged accesses. Also, if you are a One Identity shop and have the Privileged Access Management product from One Identity, you are covered 100% out of the box. You do not have to do any customizations. If you are using any other tools for privileged access management, the product has very good features, which you can scale up and customize in your own context.

It has helped enable application owners or line-of-business managers to make application governance decisions without IT, but we are not using it that extensively for that. In terms of the product having features to do it, it has the features because we are using business roles where we have defined owners of business roles. Product-wise, there is out-of-the-box functionality for business owners to manage the membership. In this way, those lines of business owners are empowered to either revoke access or conduct a review on it. Earlier, with the legacy product, they were not able to do that because there was no such functionality.

In terms of user experience, once you get an understanding of the overall working of the product, it is not that difficult. There are so many underlying components within the product, and they are interlinked and working together. The initial impression is that it is just way too complicated for any developer to customize, but once you get familiar with how it is processing the information and how each box is working in silos, and what is the linkage in between, it makes sense. On a scale of ten, I would give it a seven. Three points to spare are for One Identity to enhance its documentation and maybe come up with more. They have a very good YouTube channel where they post content about One Identity. That is very helpful. However, in terms of explaining to new developers, there is room for improvement.

It has a lot of depth. It has advanced features. As a customer or as someone who is managing the solution, I like its self-service capabilities where it has lots of powers, and the users can select any reference users. The majority of the time, we face an issue where new joiners are not aware of what they need to have in order for them to do their job. One Identity has the answer where they can know this by selecting any reference users, which are basically their colleagues. This way, they can quickly know what sort of access they have in the system, and they can raise the same. The system will automatically identify it for them. It saves a lot of time and is also a very useful feature.

Another valuable aspect is the depth of the product. It allows the support team to reroute certain requests to different people, and within their request flow itself, you can ask questions. All these features are very helpful in our context.

There is room for improvement in terms of the ease of adding custom forms to onboard contingent workers. IT Shop is a great tool, specifically in terms of the self-service mechanism where it allows users to request different accesses. However, there are no prebuilt or easily customizable forms that developers can use to create onboarding forms for contingent workers. In most organizations, contingent workers do not have any authoritative source as HR. The majority of the time, the only authoritative source is the Identity Manager or the Identity Management department itself. I would love to see any enhancement in this regard. For user experience and intuitiveness, on a scale of ten, I would rate it an eight out of ten.

There is no out-of-the-box or very easy way to configure processes to manage non-human accounts. The functionalities that we have built are totally customized on top of what One Identity provided out of the box. It would have been nice to see some out-of-the-box or plug-and-play features available for it. However, the functionality was there, and we were able to scale up in terms of customization. Whatever we did was totally customized.

There should be some ready-to-use templates or utilities as the other Identity product providers have. There should be some sort of features that you can enable or there should be utilities that you can even purchase at extra cost. For example, it would be nice to see the utilities to manage privileged accounts or forms, onboarding forms, or other small things that different clients can leverage, even if it comes at a fraction of the cost.

The overall documentation needs improvement. This product has a lot of features, but people are not aware of it. The depth itself is still unknown.

Skilled resources are very difficult to find for One Identity, which leads us to the conclusion that there is very little certification or free information that users can just opt for and learn. In addition to the documentation, they should also provide more resources. Free training for partners would be nice because being a manager, it is very hard for me to locate skilled resources for this tool.

I have been using this solution for a total of five years. I have worked with it for three years in a technical role and for two years in a managerial role where I am managing people who are directly and technically managing the solution.

It is very stable. We do not need to do anything even with patching. I would rate it a nine out of ten for stability.

I would rate it a seven out of ten for scalability because I feel that the architecture of the product is such that you cannot have very effective active-to-active integration between the job servers.

For critical issues, it is good because you can call them, but for the regular issues, I feel that there is a lack of skilled resources on their side.

Neutral

We had another solution from a different vendor, and we replaced that solution with One Identity. We switched because of the self-service capabilities and advanced governance features, which were missing in the earlier solution.

Onboarding from authoritative sources and onboarding directly to One Identity Manager for contingent workers was never an issue for us, even with the legacy solution that we had earlier. The main use case for which we mainly deployed One Identity Manager and replaced the legacy solution was the self-service capabilities. There were limited self-service capabilities in the legacy solution. So, we brought this solution, which complemented the automated provisioning of users in a way that not only the solution is capable of automatically provisioning accesses based upon the policies and templates that we define in our system, but it also has very good features where it allows the end users to do many tasks by themselves. There is a self-service portal, which is called IT Shop in One Identity's terminology.

In terms of consolidation of procurement and licensing, we have not used any other solutions in such depth or so extensively. We still have one use case, which we had with the previous product as well, where we have all Oracle E-Business Suite accesses published on our self-service. The same flows are valid with One Identity as well. However, they are managing the POs and other things. That is still with the ERP itself. We have not gone to the extent of taking responsibility for the functionality of each responsibility within our identity management.

It is deployed on-prem. Our project was not just a deployment. It was also replacing the legacy solution. It was quite a unique and complex project. It took us around eight months to complete it fully because we not only deployed it, we also replaced the whole solution, and we had many integrations in place.

It requires maintenance in terms of product upgrades and security patching. In terms of One Identity upgrades, every two years, we have to upgrade because the previous version is not supported. The other thing for every organization is infrastructure vulnerability patching, so it does require maintenance.

The team that performed the deployment and did the migration had three people: two technical and one architect. The team that is currently managing includes one administrator, one architect, and one developer.

It is cost-efficient compared to its competitors. It is cost-effective. I do not know about the other regions, but here in the Middle East, the competitors are almost double the price.

I would recommend One Identity Manager in terms of value for money, but I would not recommend it in terms of skilled resources. If One Identity increases education, then it is a very good value product.

In terms of the extension of governance to cloud apps, we do have such a mechanism, but we are not directly connecting with any cloud apps. We follow our process. We do it through a proxy or some sort of data power or middleware tool. So, we do have some integration with cloud apps, but we have not used the new feature. I suppose they now have out-of-the-box connectors to connect with cloud apps, but we are not using that feature as of now because it requires a separate license. Unfortunately, we have a short budget on that ground. However, from what I heard from my developers, it is a very nice feature, and it is easy to connect, but we do not have the use case to validate.

Overall, I would rate One Identity Manager an eight out of ten.

One Identity is an IGA tool for identity and access governance. One Identity has another product called Safeguard for privileged access management. Our organization is a startup, so we don't have any cloud applications in One Identity Manager. We manage the Active Directory, LDAP, JDBC applications, and CSV files.

Realizing One Identity Manager's benefits takes some time because many organizations don't know the tool. It has to be pushed to the market. For big organizations that require more control over their data, such as pharmaceuticals and defense, it will be very successful compared to market competitors.

I like how One Identity Manager is designed. We can control granular-level permissions. Compared to SailPoint and CyberArk, we can go granular in the access levels. We can control it at the table, column, and database levels. That's the power of One Identity. 

We can import business roles from a .csv or create them in the manager. It is easy to create as many roles as we want, and there is no limit to the resources we can assign to them.

One Identity's UI is fine once you get used to it, but it's a little harder to learn than its competitors. The font size is too small. You need bigger screens to host that application. The website and portal are fine, but the manager, designer, and other standalone applications used for management or configuration are too difficult to use. The UI should be easier to use, and they should reduce the number of standalone applications to three or four. 

Customization is somewhat difficult in One Identity Manager. The problem is they're using VB.NET, which no one uses. There are no resources because One Identity isn't available on YouTube or any coaching institutes. 

I also find it difficult to add resources to the business roles because we have to use many options in One Manager for that. We have to add it to the IT shop so that the users can submit requests through the web portal, and we must generate that IT shop structure to add resources to the business. There is a lot of complexity in that. 

I have used One Identity Manager for 16 months.

It's an efficient tool for the enterprise level. There is no limit to the number of users. We can go from a hundred users to hundreds of thousands. It is based on the implementation level. We can add many servers to support the extension, but there are fewer resources in India because One Identity isn't a popular tool relative to SailPoint. 

I've used SailPoint. Compared to SailPoint, using One Identity is difficult and complex. You have to use many standalone applications to manage the target systems and for configuration and design, like custom implementation. With SailPoint, we don't need to use too many tools. It's all in the same product. 

In One Identity, we need to use Launcher, Designer, and other tools, whereas SailPoint is completely web-based, and the UI changes based on permissions. But One Identity isn't like that. There are standard applications for administrative purposes, but the end users have a web interface where they log in and request access. SailPoint has a single web platform for administrators, developers, and users. 

One Identity Manager is mostly difficult to set up. I cannot say that it is easy to learn. It takes time to habituate to it and memorize where the options are. There are many options in a single tool. At the enterprise level, it takes between six to nine months to deploy, but it depends on the organization's size. Our organization has between 10,000 and 15,000 users, so we could complete the installation in six months.

For maintenance, we have to take care of the database. We must back that up and ensure there are connections between the database, One Identity Manager, and target systems. There is not much maintenance involved in One Identity Manager.

I rate One Identity Manager eight out of 10. 

We use One Identity to integrate our internal and external applications into SSO.

One Identity's biggest benefit is application integration. The solution allows us to apply the same governance coverage to all environments. It helps consolidate procurement. One Identity streamlines application access decisions. It allows the application team to choose the protocol the application will use. We can automate access control with One Identity, saving us time and money. The automation gives us a few errors, but it's manageable. 

One Identity's interface is pretty good. It's user-friendly, and you can access most applications inside the console. The user experience is solid. You can use One Identity if you are a layman without much technical experience. You might need a little more training with admin access, but it's easy to learn. 

The identity governance components have some room for improvement, particularly the ability to terminate an employee's ID after leaving the company. Customization can be difficult because One Identity uses specified attributes that we must use.

We have used One Identity Manager.

I rate One Identity Manager eight out of 10 for stability.

I rate One Identity support seven out of 10. 

Neutral

Oracle Access Manager is comparable to One Identity. It's a good product.

Deploying One Identity Manager took around half an hour. Three or four people were involved on our side, and the application team required our product manager and change manager. One Identity requires annual maintenance depending on the customer's requirements, and the number of people devoted to maintenance depends on your environment's size. 

I estimate that the return on investment is around 40-50 percent. 

One Identity Manager isn't the best solution on the market, but it's cost-effective.

I rate One Identity Manager seven out of 10. I would recommend One Identity to a small company. It requires minimum support because it's user-friendly, but you may need something more secure for a large-scale deployment. 

The primary use case involves overseeing comprehensive identity and access provisioning, along with managing the onboarding and de-provisioning processes for users. This includes orchestrating the creation of new projects, conducting simulations, and ensuring synchronization between a core solution and other target systems.

We utilize One Identity Manager to assist in SAP management. When connecting to an SAP target system, the synchronization of data is facilitated. Following the data sync process, all users can be reviewed within One Identity Manager under the SAP user tab. Furthermore, this tool allows us to publish data seamlessly from One Identity to various target systems.

Identity Governance and Administration is particularly beneficial for addressing the complexities associated with managing SAP, especially when dealing with aspects like transaction code (t-code) profiles and rules. It's important to note that while One Identity Manager doesn't specifically handle t-codes, it does provide functionality through the manager for managing files, rules, and other relevant features associated with transaction codes.

I haven't observed specialized workflows or specific business logic for SAP in One Identity Manager.

One Identity Manager serves as a consolidated platform for enterprise-level administration, offering governance over user data, privileged accounts, and related aspects. It's particularly effective in managing privileged accounts. By incorporating the manager, administrators can easily assign resources, facilitating the seamless management of admin accounts. The available features within the manager enable the creation of special identities, such as admin accounts.

The user experience with One Identity Manager is excellent. It's highly user-friendly, with well-organized features that make exploration intuitive. Everything, including account definitions, is easily accessible in the manager module. You can efficiently check the status and associations of objects, such as which projects or other objects are linked to a specific one.

Customizing the manager to meet our specific needs is crucial, as there are some limitations tied to factors like database performance. These limitations are often dependent on the volume of data being imported or synchronized. It's important to note that the platform's performance can be impacted when dealing with a high volume of data, potentially leading to degradation in performance.

I've utilized the Business Roles feature to map company structures, and it's a highly valuable tool as it allows you to define a set of rules for various markets. This feature facilitates logic and rule sets associated with market specifications. Under the business roles section, you can easily identify how markets can request access through IT software products and sales tools. Each business role is linked to specific SAP roles, creating a layered structure. This functionality simplifies understanding of the connection between SAP roles and business roles. If you're searching for a particular SAP role, you can efficiently locate it within the corresponding business role and vice versa. The platform also makes it easy to check mappings, and if new business roles need to be created, the process is streamlined within the Manager.

The Manager aids in reducing governance gaps among Test, Dev, and Production Servers. By synchronizing data monthly from the production system to the development and sandbox environments, this approach effectively minimizes any potential gaps in governance coverage.

It assists in streamlining decisions related to application access.

It does not include features for application compliance and auditing. Application auditing is not a capability provided. We do have Application rules in place, and for auditing, we utilize the attestation feature available in the Manager. However, it's important to note that managing the entire application is not within the scope of the tool.

In the Manager tools, my favorite feature is the ability to obtain a comprehensive overview of any user efficiently. The portfolio view simplifies this process, eliminating the need to check through Tableau or other tools. Another significant advantage is the quick and easy creation of mappings, roles, and IT configurations for various products within One Identity Manager. This feature stands out as a valuable and time-saving capability in the manager tools.

In our Governance and management tool, One Identity Manager plays a crucial role in connecting SAP accounts to employee identities. This integration ensures that all identities are linked to their respective employee profiles. This connection is of utmost importance because if, for instance, a login is enabled for a specific user, maintaining a consistent ID becomes essential. With One Identity, this process becomes seamless, allowing the replication of related attributes across all relevant systems and ensuring a cohesive identity management approach.

I would like them to enhance the search functionality to enable faster processing when looking for objects. Ideally, the system should automatically identify relevant entries and promptly present the results, eliminating the need for users to input search criteria each time they look for specific objects.

I have been using it for the last six years.

I would rate its stability capabilities eight out of ten.

I would rate the scalability abilities nine out of ten.

Whenever we require support from One Identity, we initiate a service request, and the support team is readily accessible. They typically respond within twenty-four hours and effectively assist us with any issues we encounter. The support from One Identity has been reliable and responsive. I would rate it eight out of ten.

Positive

The initial deployment was straightforward and smooth, mainly due to the clarity provided in the installation guide. Following the step-by-step instructions outlined in the documentation from the One Identity solution made the deployment and setup process very simple.

With the assistance of an architect, I managed the deployment process by completing just the configurations for the initial installation of One Identity. Maintenance during deployment is essential, especially when there are significant changes and script modifications aimed at improving performance. System maintenance is a necessary step in ensuring optimal functionality, and we routinely undertake these tasks.

The system lacks the capability to empower application orders in the line of Business Management to independently make governance decisions for applications without requiring IT involvement.

It did not assist us in realizing an Identity-centric Zero Trust model.

I recommend that individuals working with this system should possess some knowledge of Microsoft SQL and be familiar with server configurations. A good understanding of SQL servers can simplify the process of comprehending and managing cloud repairs. I would rate it nine out of ten.

We manage companies identities and different legal bodies in it from all over Europe.

With One Identity Manager, we were able to get a lot of processes digital. A few years ago, we started to give all of our colleagues who were working in the retail stores their own smartphones, so they could use some of these processes. For this, it was key to have a good identity management system, where they could do all that. 

Before that, we were using this tool for shared account management. We were able to do that pretty smoothly, and get everyone a personal account, which was pretty impressive.

We have integrated the solution with SAP. All our retailers can order their own goods for their stores and have access rights. Without this, it wouldn't be possible for everyone to manage their own stuff. We are local decentralized. We are only able to do this because we have the role management input and access rights in the SAP systems.

With GDPR, a lot of colleagues in my company were using this product last May. Especially for GDPR, things weren't that clear, so we built stuff that wasn't really necessary. 

This solution has helped reduced help desk calls. We still could get way better; perfect.

It's a huge toolkit, and you can do a lot of stuff with it. You can extend nearly everything, so if you want to build something that may not have been though of by the vendor. You can do this with a partner, as we have done in the past. There is also support for these processes. Compared with other distributors who design their products to certain specification, you can put in your own processes, because not all companies function the same. You can write what you want, and the process should be like that.

The policy and role management features are huge. We have had some problems getting our colleagues onboard using these features. They are used to IT setting up everything. The features in the software are good, but there is a lot of transition you have to do inside a company to get these features working.

The solution is flexible. You can customize everything. You can do what you want in it. Sometimes, it is not unwise to do everything on your own, but you can.

We had to customize some stuff in the SAP system, because over the years there has been a lot of customizing in the Identity Manager. It works well, but some features that we would want or that our colleagues are operating and running with the SAP system, we can't really provide, or we have to develop on our own, with One Identity Manager. SAP works well with it, but it could be better.

I would like them to add some lifecycle management features. 

They could improve the support.

When you look at the connectors to Microsoft Edge, we think that maybe it could work. However, when we build a hybrid environment, you can't really use the tools that One Identity Manager is providing. 

They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use.

The API server needs improvement.

The stability is mostly pretty good. Now, we are having some issues with the version 8, where we can get the system to a stage where its not really working anymore. We wonder sometimes, why this box still in the software, and are we the only customers that are using it? Sometimes, we feel as if we are the first one using this product in production. Then, we speak with other customers, and they'll say that they have the same issues. Identity Access Management is middleware and should be top-notch. It can't fail. It has to work on peak performance at the times. When you find errors in the box, then it is a big problem. Even if it's not that important. Our standards are really high for a solution like this.

Before the tooling there were around 80 peoples in IT at the company. Now, we're over 800. In IT and workers everywhere, identities have grown enormously, so there are more help desk calls, but there are now a lot of more identities.

Sometimes, it's really good and fast. Sometimes, you make a service request and don't get an answer. Sometimes, you have to use management to get support for a really urgent problem. So that's not always good. Overall, its pretty good, but when you work with the product, you find bugs, and normally, they're fixed. Sometimes, we don't get a response that we want, and it's frustrating. I also see peak times, where it is pretty slow, then the support is really good and pretty fast.

The initial setup was ten years ago. Back then, we had to do a lot of stuff on our own. Therefore, it was not that easy. I think it never is, because a lot of business policies have to change. 

If you were to take the software, and start with it, in a company where you don't really have anything, then I believe it would be pretty easy.However, in a global company, that is using an SAP system or an AD for around 10 years or longer before you even think about getting One Identity Manager, then it gets really hard.

We have had a lot people over the years, like Computer Center and IGF. Some experienced, and some who were not so experienced.

This solution has helped to increase employee productivity when it comes to provisioning users in our systems. This solution has been really effective with our retail workers. It wouldn't be possible to onboard and manage our 40,000 store employees without it. The management of the solution is pretty automated.

Don't work too much in the beginning. Focus on what's really necessary and important. Forget the luxuries you have. There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive. So, know what you really need, what is your business case, and what is important for you. Keep it simple and structured. Then, you will be happy with a solution like One Identity Manager. 

You have to understand the concepts of the software. Then, you can be productive and be happy with it.

We were able, with this solution, to go pretty fast from an on-premise AD and Exchange environment to a hybrid setup with a lot of stuff in the cloud. 

Right now, we're not really using the privileged account governance features. It looks promising. In our organization, it looks promising, but we're not going to go there right now because its another responsibility for someone else in the company. So, while it looks good, we don't have the capacity to go there now.

We're a consulting company and provide professional services. If the customer has the solution, we end up using it. 

It offers really powerful processes. For example, when a person is joining a company, or changing teams, or leaving, it's easy to create a management flow for the onboarding or offboarding process. It helps manage all of the accounts a person might need to have access to. It integrates with several platforms and has specific connectors that make it very useful. It works with the majority of applications an enterprise might be using, such as Salesforce or various cloud providers. It also integrates well with SAP. 

It provides a unified view of logically connected solutions. It can connect to accounts related to employee identities under governance. It's probably the main reason a client would use the solution. The entire reason to deploy such a solution would be to have governance over accounts and have access to the life cycle of the account. 

The solution is a single platform for enterprise-level administration and governance of users, data, and privileged accounts. 

It can be fairly easy to customize, depending on a user's particular needs. If you are integrating with some very common solutions, it's pretty straightforward. 

The solution offers various business roles to help map company structure, name, and provision. You can tie permissions to specific roles very effectively. You can implement role-based access control.  

We've used it to extend governance to cloud apps. This is important to us. The common trend is to move to cloud applications. Even local clouds afford the same level of permissions. Having a standardized layer in between definitely helps. 

We immediately noted the benefits of the solution. However, it depends on the type of user. Common enterprise users can get quick results. Those responsible for identity access management or compliance see the results quickly. They'll benefit almost immediately. The normal user, however, may not understand the difference. 

You can use the solution to minimize security gaps and close the gaps between privileged and standard users. 

It can help consolidate procurement and licensing. It can help you understand how many users need access to specific applications to help you get better numbers as to what is needed and not overbuy licenses. 

The solution helps us streamline application access decisions, application compliance, and application auditing. You can get reports. It's nice. It helps with visibility and planning. 

It helps reduce footprints and minimizes access from unrelated teams. 

The user interface can be a bit clunky. It could be more modern. 

Its documentation could be better, especially around complex configurations. 

Support could be better as it is part of the user experience of the product itself.

I've used the solution for the past year. That said, we do not use the solution in my company directly. 

The solution is pretty stable. I haven't experienced any major issues. 

It's a scalable product. You can integrate with many platforms, and it works well with the majority of common enterprise platforms. It's pretty scalable overall. 

I've contacted support in the past. There is premiere and regular support, and I've used both. I work mostly on the client's behalf, which I would reach out to would depend on the client's contract. 

Premiere support has more advanced engineers and is more available to the users.

Normal support could be better in terms of the level of service. They should offer more services during the initial deployment and configuration. 

Neutral

I have used competitors in the past.

One of my colleagues handled the configuration and setup process. I've never experienced a deployment. 

If any maintenance is needed, it will depend on the deployment model. For example, if it is on-prem, it would need a bit more maintenance than if it were deployed on the cloud. There may be access and configuration reviews or integrations with other platforms that may be ongoing on occasion. 

Given the fact that you can save a lot of time and headaches around compliance, it is worth paying for this - if you are an enterprise. SMEs may find the cost high, even though they could benefit from the offering. 

We're One Identity partners. 

I'd rate the solution seven out of ten. 

We operate in three regions and use One Identity Manager for identity governance.

One Identity Manager enables us to manage SAP systems efficiently. We can configure user settings and assign global and business roles, adding them to the directory regardless of their account activation status.

One Identity Manager integrates SAP accounts with employee identities. We can create accounts by importing job data into the server. However, if an employee's data is missing, we must input it first to create their profile.

One Identity Manager provides a single platform for enterprise-level administration and governance of users' data and privileged accounts.

The interface is intuitive, displaying all employee details and allowing for direct edits after account creation.

Customizing One Identity Manager is easy to do.

One Identity Manager allows us to manage business roles, including adding and removing them through the deployment flow sheet.

One Identity Manager is user-friendly, offering both ease of understanding and management. From a central console, we can apply both business and referral roles.

One Identity Manager helps to make procurement and licensing easier.

One Identity Manager helps us achieve an identity-centric zero-trust model. 

One Identity Manager's account creation feature stands out as its most valuable functionality.

I would like One Identity Manager to offer an easier way for users to learn to use their new features.

I have been using One Identity Manager for two years.

One Identity Manager is stable.

The initial deployment of One Identity Manager was straightforward. We have three environments where we deploy the load sheets to servers in a top-down approach. For removal, we follow the same procedure in reverse order.

I would rate One Identity Manager nine out of ten.