The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful.
Gerente de operaciones at a tech services company with 11-50 employees
Helpful report, useful dashboards, and simple setup
Pros and Cons
- "The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
- "You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
What is most valuable?
What needs improvement?
You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive.
The administrator that manages the service should be better in their role. They don't have enough people to manage the service well.
For how long have I used the solution?
I have been using Proofpoint Email Protection for less than a year.
How was the initial setup?
The initial setup of Proofpoint Email Protection was very simple.
Buyer's Guide
Proofpoint Email Protection
March 2025

Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What about the implementation team?
We worked with the vendor to implement Proofpoint Email Protection.
What other advice do I have?
I rate Proofpoint Email Protection a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Professional at Qatar Computer Services WLL
Good targeted attack protection, stable, easy to install, and well priced
Pros and Cons
- "The most valuable features are the business email compromise protection and targeted attack prevention."
- "The largest complaint that we hear from our customers is that there is no local support."
What is our primary use case?
We are service providers who recommend products for our customers. Our customer's license expired and we suggested Proofpoint Email Protection.
Our customers are enterprise companies.
What is most valuable?
The most valuable features are the business email compromise protection and targeted attack prevention.
With Proofpoint, you have this targeted attack feature wherein you can protect them from specifically targeting high profile users of an organization.
What needs improvement?
The largest complaint that we hear from our customers is that there is no local support. We wait for the internet from the US to connect.
If the customer has a P1 or P2 issue, they need someone to immediately focus on the solution. We have been trying to build a team to support our local customers because there is no local support available from Proofpoint.
I am not sure if there is anything available as a SaaS offering, but that would be good.
Also, the threat intelligence of phishing emails is an additional feature that we expect from Proofpoint.
For how long have I used the solution?
We have been using Proofpoint Email Protection for a couple of years.
What do I think about the stability of the solution?
It's a stable solution. There are no complaints from our customers.
How was the initial setup?
The initial setup is okay. It is not complex.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Proofpoint Email Protection
March 2025

Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,388 professionals have used our research since 2012.
Network Security Engineer at a tech services company with 11-50 employees
Supportive and responsive technical support with good security rules
Pros and Cons
- "They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
- "They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
What is our primary use case?
We are system integrators and this is a product that we implement for our customers.
What is most valuable?
The sandbox update is very accurate.
They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC.
What needs improvement?
They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does.
Also, they are not able to scan multiple engines as McAfee does.
I would like to see a feature included as an email security gateway the way that Symantec does.
For how long have I used the solution?
I have been using Proofpoint Email Protection for seven months.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
I believe that it is scalable, but we have not explored that area yet.
How are customer service and technical support?
Technical support is very supportive and they respond immediately.
How was the initial setup?
The initial setup was very easy, and straightforward. It only takes one day to deploy.
What other advice do I have?
I would rate Proofpoint Email Protection a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

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Updated: March 2025
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Learn More: Questions:
Proofpoint is able to scan with multiple engines. and can scan internal mails with an additional solution (internal mail defense).