Proofpoint Email Protection Reviews

I am an administrator. I manage it as an admin for each and every inbound and outbound email.

The phishing and spam filters are the most effective features. There is also a trap feature that is most effective.

Sometimes it doesn't detect actual spam emails, and sometimes it catches normal emails, which is not spam. So I think the filtering should be improved in the future. I believe Proofpoint is already working on that.

The pricing is also something that could be improved. It's literally high.

AI is not yet fully enabled in this tool. Hopefully, in the future, it will work.

I have been using it for 3+ years.

I would rate the stability 8/10.

I would rate the scalability a seven out of ten. There are around 70,000 end users. It is used daily. As a admin, I have to use it daily for various use cases.

The customer service and support are good.

I believe Proofpoint is more effective in blocking spam and malicious emails than Exchange Online Protection because I've worked with both.

It has a better spam filter than Exchange Online Protection.

I don't have much experience with any other tool, but I know the basics of Exchange Online Protection (EOP). Mostly, I use Proofpoint.

EOP is included with Microsoft and is free. But even though Proofpoint is paid, it gives a lot of features. Its filters are better than EOP.

The initial setup has average complexity. It is on the cloud. 

It takes days, not hours. For the organization I work in, most of the data is on-premises. So, syncing takes time.

The deployment was done in-house.

It's time-saving because it catches a lot of spam and phishing emails. Users are fine with it, even though it's a little costly. It does its work.

It is expensive.

I would recommend Proofpoint Email Protection to other people. 

It's easy to use, even for those new to IT. The UI is simple and easy to learn. Many courses and articles are available if you want to learn more. It's easy and efficient.

Overall, I would rate it 9/10.

Hybrid Cloud

Microsoft Azure

I use Proofpoint Email Protection to filter and scan doubtful emails. The solution screens emails, quarantines suspicious ones, and only sends through legitimate emails.

The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones. This is the main purpose of the software and it serves that function very well.

In terms of improvement, the price could be better. Additionally, more security could be implemented.

I have been using Proofpoint Email Protection for almost five years.

I would rate the stability of Proofpoint Email Protection as a nine out of ten.

I would rate the scalability at eight point five out of ten.

Technical support is rated as eight out of ten, indicating that the support quality is quite good.

Positive

Before using Proofpoint Email Protection, I did not use a different solution.

The initial setup was easy to use and simple.

The deployment was done by a third party.

In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.

I had other options but chose to go with Proofpoint. I cannot recall the specifics.

I would recommend Proofpoint Email Protection to others because it is useful, simple to use, and provides whatever is required. My overall rating for the solution is eight point five out of ten.

Private Cloud

Other

We use it for user queries. For example, if a user flags that they're not receiving emails from a particular sender, we investigate where it got blocked in Proofpoint, if it was delivered successfully, or if it was quarantined. 

We also onboard new domains, adding SPF and DKIM records to the DNS records so that all incoming mail is processed by Proofpoint before reaching the internal network.

The Tap and Trap features. They are the best features, in my opinion. I've worked with other tools which didn't have these features.

The support team was a bit slow. It takes months to implement the next feature.

So I'd like to see faster support.

The company has been using it for two or three years, but I recently joined. In my previous organization, we also used a Proofpoint tool. So I've used Proofpoint products for about six to eight months now.

Once there was a breakdown. Proofpoint was shut down for four hours due to a server issue. But other than that, there have been no other issues. It is stable.

We are a very big company with around 25 to 30 business units. We are slowly onboarding those units to Proofpoint. 

Every email to those units will go through Proofpoint. As of now, we have onboarded 15 or 16. We are in the process of fully onboarding all domains.

I didn't work on the installation and deployment, but I know the procedure. It's easy, not complicated. We just need to have servers and storage capacity. 

In our organization, it was an on-premises Proofpoint Protection, so we had a server, capacity storage, and all. We also need to connect that server with our internal environment and Active Directory. It's all easy. 

There's documentation from Proofpoint on how to do it. And we also have support from their team to guide us.

It's a bit expensive compared to other tools.

The decision also depends on the budget. But going with Proofpoint is the best option because it has so many advanced features that other tools don't have. It will be good for company security.

It is easy for a beginner to learn to use Proofpoint Email Protection. Proofpoint provides free courses to its customers. They can take those courses and learn how to use it. It will take them one or two months to get to know all the features, and then they're good to go.

Overall, I would rate it an eight out of ten. 

Our main use case for the solution is email protection. It filters incoming emails, particularly those from spammy origins. While it's not perfect, it effectively filters out about 99.5% of all spam, making it a great product for us.

The tool has improved our workflow by ensuring people receive only the emails they need for work rather than being inundated with hundreds or thousands of unnecessary emails daily.

The most valuable feature of Proofpoint Email Protection is the ability to review and access quarantined emails. Sometimes, the tool may classify valid emails as spam, so being able to review and retrieve them is crucial.

The solution has all the plugins needed to integrate with Office 365.

I have been using the product for ten years. 

I rate the tool's stability a ten out of ten. 

I rate the solution's scalability a ten out of ten. 

I am not allowed to contact security product vendors directly. However, I haven't had any issues with the solution. 

Our security team worked directly with Proofpoint Email Protection for the deployment; no consultants were involved. Its technical support team assisted us in setting up the solution. 

Proofpoint Email Protection is a standard email protection product and is gaining recognition as a leader in the field. It safeguards email systems. I rate the overall solution a ten out of ten. 

Hybrid Cloud

Other

The product serves as my company's enterprise email security platform. Everything related to the emails in my company comes through Proofpoint Email Protection.

The product serves as an email sandbox to check attachments and ensure that everything is secure.

The whole configuration management piece of the product requires some work, as it is one of the areas where the tool has certain shortcomings. Though it is an easy-to-install product, it might be difficult to get the process right for some users. The basics related to the installation process are simple to understand, but it takes a lot of effort to figure out areas to use this tool effectively if you want to do something above the basic level.

The high cost of the product is an area of concern where improvements are required.

I would like to see a lot of premium content in the product moved to a lower band because the basic version of the tool is relatively cheap compared to the sophisticated versions with additional costs.

One person who works full-time needs to take care of the maintenance part.

I have been using Proofpoint Email Protection for six months. I am a customer of the product. I don't remember the version of the solution, but I know that it automatically gets updated.

Stability-wise, I rate the solution an eight out of ten.

The product seems to work fine in our company. Though my company needs to make changes in the product occasionally, it is a robust tool.

It is a very scalable solution. Scalability-wise, I rate the solution a seven to eight out of ten.

In our company, we doubled the number of mailboxes with the product, and it worked fine without any problems.

With the solution, my company manages around 500 endpoints in our company.

The product is used daily for every email in my company.

When it comes to the solution, there are no plans to increase the number of endpoints in our company unless the organization grows.

I have experience with Trend Micro. My company started using Proofpoint Email Protection since Trend Micro was a terrible product.

I rate the initial setup phase a five on a scale of one to ten, where one is a difficult process, and ten is an easy process.

The product is deployed as part of your Proofpoint setup, so it gets attached to your Microsoft Exchange and the cloud.

Before the deployment of the product, you need to change your email gateway to ensure that the tool works properly for you. You need to route your email through Proofpoint.

The solution is deployed on the cloud.

The solution's deployment took two weeks.

In my company, three people reporting to the IT security team take care of the product's deployment process.

My company did seek the help of a consultant to take care of the product's installation process.

The product does not make any money for your company. If something goes wrong, the tool can save money by reducing the risk of problems at the end of the day.

The product is costly. I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price.

When you want to change what capabilities you want in the product, you will see that the tool offers such features in tiers. The product gets expensive if you buy one of the tool's top-tiers.

My company did look at the options against Proofpoint Email Protection, like Mimecast and Microsoft 365 E5. Proofpoint Email Protection was cost-effective and flexible for our organization. The product has also proven itself as a leader in the market.

Proofpoint Email Protection helps prevent block phishing attempts. The product does a lot of URL rewriting. The solution offers pretty good protection to users.

Proofpoint Email Protection has aided in the management of our organization's email security, but I would say that the tool has probably made it more complicated. It's not an easy product to use or configure, as it takes skill and knowledge to install and configure.

If you get an email with the link, Proofpoint Email Protection runs in a safe environment to check whether it is malicious before allowing it into your company, making it a great technology. The aforementioned area describes the tool's ability to identify and block threats.

My company doesn't use the product's data loss prevention and email encryption capabilities since both are expensive options. My company only runs the base products, so we don't acquire the licenses to use certain functionalities.

The product's integration with other products in the infrastructure is okay, but the configuration part takes a long time. The product works fine once it is up and running. The initial setup is complicated.

I recommend the product to those who plan to use it. Before purchasing the product, users need to engage with the solution's consultant since it is not a tool that you want to deal with by yourself. You need to understand what you want to ensure that the product's configuration is proper.

I rate the overall an eight out of ten.

I use the product for email protection and staff awareness training. 

Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making.

The solution doesn't slow down things. It's very effective at blocking spam and phishing emails. 

The product's deployment is complex and requires technical knowledge.

I have been using the product for six months. 

The solution is mature and stable. The tool's strength lies in its extensive industry knowledge and access to up-to-date information on the latest cyber threats. This allows their products to stay current and adapt to the evolving market in real-time. 

I rate the tool's scalability an eight out of ten. My company has 100 users. 

I haven't contacted the tool's technical support. 

The solution's deployment is complex if you use Google instead of Microsoft. You need to know the settings to make the most out of it. The process took two hours to complete. However, the customer needs to cooperate.  

The product's effectiveness in blocking phishing attacks is significant, especially considering that approximately 93 percent of breaches occur through phishing. It outperforms many other leading brands in terms of blocking such attacks. 

The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive.

The product prevents phishing attacks, but its Data Loss Prevention (DLP) capabilities might be limited compared to other specialized products. While it offers some protection against business email compromise, it may not cover all aspects. Supplementing Proofpoint with additional layers of security, such as Amazon Redshift, is recommended to cover all security aspects. You need a little bit of technical knowledge to set it up. I rate the overall solution a nine out of ten. I haven't got any false positives while using it. 

The solution is used for email protection. It protects us from malicious attacks. It has sandboxing, archiving, email retrieval, and quarantine features.

The product helps us with email archiving and indexing of emails.

All the security features in the tool are good enough. It provides ransomware protection. The solution is always available. There is no downtime. There is no loss of data. We also have Emergency Inbox services. If our Exchange Server is down, we could still retrieve our emails from Proofpoint’s cloud. The tool provides us with all the basic and advanced security features. The dashboard is quite good. I rate the product’s user experience and administrative interface a seven out of ten.

The price could be improved.

I have been using the solution for two years.

I rate the tool’s stability a nine out of ten.

The tool is very scalable. I rate the scalability a nine out of ten. We have around 200 users in our organization.

The support team is very responsible. The onboarding activities are very good. The team provides support 24/7. All products have similar features. The quality of the product depends on the support. If the support is good, the product is good.

Positive

The solution we used previously was on-premise. It was too expensive to maintain. The annual maintenance costs were very high. We wanted to have a lower footprint on our data center. So, we chose a cloud-based service.

We were running two solutions parallelly. Proofpoint worked in the front, and Barracuda worked at the backend as a second layer of protection. Proofpoint caught malicious attacks 99.9% of the time. So, we stopped using Barracuda. We have also used Fortinet.

The solution is cloud-based.

The product is expensive. Cloud services are pricey. However, compared to an on-premise product, a cloud solution is much better. It reduces costs in the long run. I rate the pricing a five out of ten.

I will recommend the solution to others. Overall, I rate the tool a nine out of ten.

Private Cloud

Amazon Web Services (AWS)

The primary use case of Proofpoint Email Protection is to ensure email security for both incoming and outgoing emails.

The most valuable feature is the option to edit the inbound security. 

In terms of improvement, I have some concerns regarding the effectiveness of Proofpoint's phishing protection. There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats. There are other solutions on the market that do a good job with that.

I have been using the solution for three years.

In terms of stability, the solution performs well. We have not experienced any issues or downtime.

The solution is scalable enough for our organization. Approximately 2,000 people use it at our company daily.

We are currently working with both Proofpoint and Abnormal Security, but we plan on completely switching to Abnormal Security soon. Proofpoint needs to work on its performance in handling spam and phishing and to improve its services when it comes to AI or ML-based solutions. Even if Proofpoint decides to roll out such features, it will take some time. There are competitors on the market who already offer those features, and that is why we opted for Abnormal Security.

The initial setup is quite easy. It took one day to deploy the solution because our team needed to edit SPF, DKIM, and DMARC records, which took some time as well.

My advice to people who are considering using Proofpoint would be to properly evaluate the services it offers. During the POC phase, you should assess all features offered, including phishing protection, and ensure they are up to date. You should compare Proofpoint with other vendors in the market before making a decision. Overall, I would rate the solution a six out of ten.

Public Cloud

Amazon Web Services (AWS)