Proofpoint is number one in terms of market share worldwide. We recommend it to clients because of its rich features. It offers a lot of choices. We primarily use the solution because of its rich features in email protection. It also provides protection for the cloud. It provides backup targeted attack protection features as well.
Director at a tech services company with 51-200 employees
Easy to use and set up with excellent anti-spam features
Pros and Cons
- "The anti-spam features are excellent on the email firewalls."
- "The solution could be improved with the addition of PLP and email encryption features."
What is our primary use case?
What is most valuable?
The solution is very simple.
The anti-spam features are excellent on the email firewalls.
The program's interface is easy to use. We've found that end-users have been very happy in terms of the usage provided and the delivery of an email solution that protects them.
What needs improvement?
The search functionality is quite small. It could be a bit more in-depth. Right now, it's a bit simple.
The solution could be improved with the addition of PLP and email encryption features.
For how long have I used the solution?
Our company has been working with Proofpoint for two years.
Buyer's Guide
Proofpoint Email Protection
January 2026
Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,481 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability of the solution is fine. We haven't had any negative feedback from any of our customers.
How are customer service and support?
We have contacted technical support in the past. However, Proofpoint offers access to technical support via a portal for end-users. Sometimes end-users can't access the portal. In this case, technical support is largely directly through the vendors.
How was the initial setup?
The initial setup is straightforward. We found it quite easy.
Deployment took approximately two to three days. It does, however, depend on the customer-commissioned network setup.
What about the implementation team?
We supply the solution to the end-user.
What's my experience with pricing, setup cost, and licensing?
The pricing is relative; it's not a fixed amount, so it's hard to discuss exact numbers.
What other advice do I have?
Our company is a direct partner of Proofpoint and not an end-user. Since I don't have too much experience with usage, I don't think I can speak to it as well as a typical user. We work with Email Protection and Targeted Attack Protection.
We handle the on-premises deployment model.
I'd rate the solution ten out of ten. I'm very happy with it, and even one year after implementation I haven't had any issues with it or had any customers who were displeased with the solution.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Information Security Officer at a university with 10,001+ employees
Advanced protection allows us to remove messages before they are officially classified as bad
Pros and Cons
- "The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
- "Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
What is our primary use case?
We use Proofpoint for advanced email protection from a number of threats, including phishing and account spoofing.
How has it helped my organization?
This solution has reduced the number of phishing and spoofed emails that we have received.
What is most valuable?
The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted.
What needs improvement?
Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances.
For how long have I used the solution?
We have been using this solution for six months.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Proofpoint Email Protection
January 2026
Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,481 professionals have used our research since 2012.
General contador at a tech services company with 11-50 employees
Useful data loss prevention, simple setup, and good support
Pros and Cons
- "The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection."
- "Proofpoint Email Protection's interface is confusing and could be improved."
What is our primary use case?
We use Proofpoint Email Protection for machine learning and artificial intelligence engine.
What is most valuable?
The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection.
What needs improvement?
Proofpoint Email Protection's interface is confusing and could be improved.
For how long have I used the solution?
I have been using Proofpoint Email Protection for approximately one year.
What do I think about the stability of the solution?
Proofpoint Email Protection is stable.
What do I think about the scalability of the solution?
We have apparently 100 people using Proofpoint Email Protection in my organization.
How are customer service and support?
The technical support we receive is very good.
How was the initial setup?
The initial setup of Proofpoint Email Protection is easy. The installation model for the moment is very confused. It would be a benefit if the next release was easier.
What other advice do I have?
I rate Proofpoint Email Protection a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solution Specialist at a computer software company with 11-50 employees
A highly scalable email security solution that protects companies against email phishing and spam campaigns
Pros and Cons
- "Proofpoint Email Protection is the best solution from the perspective of email security."
- "Proofpoint Email Protection is an expensive solution."
What is most valuable?
Proofpoint Email Protection is the best solution from the perspective of email security. The solution has a lot of email protection features for spam and phishing campaigns, and it also has a platform to educate the end users.
What needs improvement?
Proofpoint Email Protection is an expensive solution.
For how long have I used the solution?
I have been using Proofpoint Email Protection for two years.
What do I think about the stability of the solution?
We haven’t faced any issues with the solution’s stability.
What do I think about the scalability of the solution?
Since Proofpoint Email Protection is a cloud-based solution, it is easily scalable. Proofpoint Email Protection is more suitable for enterprise businesses.
What about the implementation team?
Proofpoint Email Protection can be deployed within two to three days.
What was our ROI?
Proofpoint Email Protection has helped companies save money by protecting them against email phishing and spam campaigns.
What other advice do I have?
Overall, I rate Proofpoint Email Protection ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Gerente de operaciones at a tech services company with 11-50 employees
Helpful report, useful dashboards, and simple setup
Pros and Cons
- "The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
- "You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
What is most valuable?
The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful.
What needs improvement?
You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive.
The administrator that manages the service should be better in their role. They don't have enough people to manage the service well.
For how long have I used the solution?
I have been using Proofpoint Email Protection for less than a year.
How was the initial setup?
The initial setup of Proofpoint Email Protection was very simple.
What about the implementation team?
We worked with the vendor to implement Proofpoint Email Protection.
What other advice do I have?
I rate Proofpoint Email Protection a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cyber Security Engineer at a tech services company with 201-500 employees
Offers an easy and simple user interaction with easy deployment
What is our primary use case?
When we define keywords, the solution evaluates the keywords, generates reports, and gathers the information
How has it helped my organization?
It offers an easy and simple user interaction. It is powerful in discovering information.
What needs improvement?
The solution needs to integrate with the owner's labeling solution. Without this integration, the solution is not feasible.
For how long have I used the solution?
I have been using Proofpoint Email Protection for two years.
What do I think about the scalability of the solution?
This solution is available through a subscription model. Scalability is not an issue, as you can adjust the number of licenses based on the number of endpoints the solution supports. I already have this information because the support team provided it for the business department.
How was the initial setup?
The initial setup is easy. The solution is cloud-based, and it's all subscription-based. It's very easy to deploy, configure, and use.
What about the implementation team?
Deployment was done by third party.
What other advice do I have?
Proofpoint Email Protection provides advanced threat detection and data protection. It helps prioritize and safeguard confidential information in documents or other work-related materials.
The solution is a powerful tool and easy to use. I highly recommend it.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
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Updated: January 2026
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