Proofpoint Email Protection Reviews

We use the solution to filter out spam from our end users, block malicious attacks, and add banners to the emails if they're from suspicious senders. 

If there's a suspicious link, we'll have a URL to open it in a browser.

The solution has lowered the amount of spam to our end users. There is a quarantine inbox. Users can go into their quarantine inbox and release emails for them if they are legitimate, but they get blocked. It reduces false positives too.

The solution blocks malicious emails containing viruses and malware and reduces them out of spam.

The email DLP portion could be a bit easier.

I have been using Proofpoint Email Protection for nine months.

The product is stable.

I rate the solution’s stability a nine out of ten.

There are no scalability issues.

I rate the solution’s scalability a ten out of ten.

We used our built-in Microsoft Gateway since we used Microsoft Outlook for email. We switched to Proofpoint because more spam emails were getting than we wanted. We're trying to find a better way to stop spam, and Microsoft wasn't getting it done how we wanted it.

The initial setup is straightforward. We had a Proofpoint support guy who did it for us. It would have been really difficult if I tried to do it on my own. Since they did every step with us, it was much easier.

The solution is worth the price. We have noticed that fewer spam emails are getting into our users' inboxes. We have seen a reduction in spam emails.

We were evaluating Mimecast before.

Proofpoint is a solid product.

Overall, I rate the solution an eight out of ten.

The stability is good.

The spam filter for email is good.

The solution can scale. 

We have found the initial setup to be straightforward. 

I have some concerns about Proofpoint mail flow rules. It's not smart.

Proofpoint has a lot of false alarms. Even their mail flow rules are not the best thing. Mimecast and Microsoft Office 365 are better than them. Many emails are marked as spam unnecessarily. I've had issues and have had to open many tickets. 

I've used the solution for five years. 

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

While most of my clients have under 100 users, my understanding is if it works for 100, it can work for 1,000 or 10,000 users. Scaling shouldn't be an issue. 

I've talked to support about creating rules and the issues we've had. I've had to open many tickets with them. 

For example, last month our web application sent an invoice for one of the customers, and it relayed the email on behalf of the customer domain. This email was marked as phishing. Even when the SBS was correct and the DCOM was correct. I opened a ticket. The rule didn't work. They responded fast. Even though I have problems, I find them to be responsive. 

I have used Defender, Proofpoint, and Mimecast. I use them daily for different companies and have subscriptions for all three. In my company, we use Defender.

Mimecast and Microsoft are better than Proofpoint when it comes to mail rules. On Proofpoint, the rules don't work as expected. 

The solution is straightforward and simple to set up. It's not overly complex. 

I'm a freelancer working to support some companies that are using Proofpoint. 

Sometimes I create a subscription for them and configure everything from scratch; sometimes, I take it already configured and just maintain it.

Anyone with basic knowledge of the solution and how to configure items will not have an issue with this product.

I'd rate it seven out of ten based on the mail flow issues I have witnessed.

The solution is primarily used for email protection. However, it is not as good as EDR. It is good at handling privacy.

It's helped us when one of our senior managers got a fake email about getting a payment. The solution automatically flagged and notified us. 

It's great for email protection.

It's very good at identifying threats.

There is useful sandboxing available.

The pricing is very reasonable. This is an affordable product.

Technical support is very good. 

Sometimes it detects false positives. 

We'd like the sandbox to integrate with the on-prem device. 

It needs to identify the paths and signatures. We'd like advanced machine learning for detection. 

We'd like the have more lunch and learns to get more out of the solution. 

I've used the solution for around two years. 

I'd rate the stability five or six out of ten. It's okay. It's not perfect.

I'd rate the scalability around six or seven out of ten. It's decent. 

We have around 100 people using it. 

Technical support is quite good. We are happy with the level of support we receive. 

Positive

It was quite easy to set up. 

We have about four people able to deploy and maintain the product. 

I have witnessed an ROI after using it. 

The pricing is reasonable. I'd rate the pricing one out of ten in terms of affordability. It is not expensive at all. 

I've been using the latest version of the solution. 

If you understand email technicalities like email authentication, you will have an easy time with the solution. I'd rate the solution seven out of ten. 

I use the solution to protect email. It's primarily used for security purposes. 

The solution has improved the productivity of the users. It works in the background protecting us.

The protection has been fair so far. We haven't had any issues. 

It's easy to set up. The deployment is also fast. 

The solution has been stable.

The solution scales well. 

So far, the protection on offer is okay. There are no improvements needed at this time. 

The solution could lower its price. 

I've been using the solution for quite a long time at this point. I'm not sure how long it has been 

We have not had any stability issues. There are no bugs or glitches. It is reliable. 

It is scalable. It's easy to expand. We have about ten people using it in our environment. 

The initial setup is straightforward. It is not overly complex at all.

The deployment itself is very quick. It doesn't take long to set up. You only need one person to set up the solution. 

The solution could be cheaper. The pricing is transparent. There are no extra costs. 

I am a customer and end user. 

I'm not sure which version I'm using. 

I'd rate the solution seven out of ten. It's okay. 

Proofpoint Email Protection is used to protect your entire email.

Proofpoint Email Protection has improved the organization by reducing spam emails.

Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier.

I have used Proofpoint Email Protection within the last 12 months.

The stability of Proofpoint Email Protection is very good.

I have not had an issue with the scalability of Proofpoint Email Protection.

We have had projects with 5,000 users and some with 50 users using Proofpoint Email Protection. We are using this solution extensively and we plan to increase our usage of the solution.

The support from Proofpoint Email Protection is very good. 

I would rate the support from Proofpoint Email Protection a four out of five.

We previously used Proofpoint Email Protection on-premise to Proofpoint Email Protection on the cloud.

Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation.

The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees.

We did evaluate other options before we choose Proofpoint Email Protection.

Proofpoint Email Protection is a very robust solution. I would advise others to read the manual before use.

I rate Proofpoint Email Protection an eight out of ten.

It does have some issues, but it's very good.

We use it in front of Office 365 for anti-phishing, anti-malware, and threat protection.

Proofpoint Email Protection has reduced the analyst overhead in responding to phishing incidents by several orders of magnitude. We did not have the resources to respond directly to all Phishing Reports under the old system  With automated responses, we are able to address all Phishing Reports automatically.

Its anti-phishing functionality is very valuable to the organization.  As outlined above, we are able to automatically respond to Phishing Reports as well as stop as much as 80% of most Phishing Attacks at the front end leaving only a small percentage to be handled after the fact.

It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. 

I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu.

I have been using this solution for one year.

It is very stable.

It is fairly scalable. When we had a problem with capacity on one of the clusters, we simply added more members. We have probably 32,000 to 34,000 users in a given period.

Their technical support is mediocre. It could be better. They're a little slow to respond at times, and depending on the product, they're not always very knowledgeable. In one case, I had to fix it myself and show their tech how to fix it.

I found it to be fairly straightforward. It had medium complexity. The deployment was very fairly fast. I did it in about three to four hours.

Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost.

I evaluated Microsoft ATP or Microsoft Advanced Threat Protection. I also evaluated Mimecast at least at face value. I also looked at GreatHorn technologies.

They're the best in the breed. I would rate Proofpoint Email Protection a ten out of ten for the capability of doing its job. I am happy with this solution.

We use Proofpoint Email Protection mostly for email filtering, spam, and phishing.

URL scanning and online relay service are the most valuable features of Proofpoint Email Protection.

Integration and filtering out who you want and don't want to have integrated ID could be improved. Sometimes it takes longer for an email sent through Proofpoint Email Protection to reach the client.

I have been using Proofpoint Email Protection for five years.

Proofpoint Email Protection has no stability issues.

Proofpoint Email Protection is easy to scale. Around 50 users are using the solution in our organization.

The solution’s initial setup is pretty straightforward.

Proofpoint Email Protection has comparable pricing. The solution has a monthly license. Suppose Proofpoint Email Protection can have 50 users, but you have only 30 current employees; then you only pay for those that are active.

We are using the latest version of Proofpoint Email Protection. Depending on the number of users, one or two people are required for the maintenance of Proofpoint Email Protection.

I would recommend others to compare Proofpoint Email Protection with other tools before choosing it.

Overall, I rate Proofpoint Email Protection an eight out of ten.

We use it for our email flow. We use it for our daily operations. For example, it helps in dropping spam and phishing emails.

There is room for improvement. One aspect that could be enhanced is finding a better way to follow outgoing mail. This would be particularly useful in situations where customers or suppliers claim they did not receive our messages.

We have been using this solution for seven years. We are also using a Proofpoint protection server and Proofpoint Threat Response.

I would rate the scalability a nine out of ten. We have about a thousand people using it.

The customer service and support team is okay.

Positive

It was easy to set up. I would rate my experience with the initial setup a nine out of ten. The deployment took half a day. 

We worked on the deployment process together with our provider.

Overall, I would rate the solution a nine out of ten. We are really satisfied with the solution.