Proofpoint Email Protection Reviews

Many customers in Thailand have issues with phishing. Most email security systems can detect spam and viruses, but not many can detect phishing as well as Proofpoint Email Protection does. Therefore, the main use case is to prevent phishing.

The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards.

Proofpoint Email Protection has a new approach to email security with its API feature. Currently, it only works with Office 365. In the future, it would be beneficial if it also works with Gmail, as Check Point is currently the only brand that has API email security for Gmail. It would be beneficial if Proofpoint Email Protection could add this integration, they would be more competitive with other vendors.

One customer mentioned that the user interface for custom configuration could be improved. They stated that while the dashboard looks visually pleasing, they would like the configuration page to have a similar aesthetic appeal.

I have been using Proofpoint Email Protection for approximately one year.

I rate the stability of Proofpoint Email Protection a seven out of ten.

I rate the scalability of Proofpoint Email Protection a seven out of ten.

The overall customer feedback on Proofpoint Email Protection's support has been positive. 

The installation process of Proofpoint Email Protection is not particularly difficult and is similar to other major email security vendors unless they are cloud-based solutions. Proofpoint Email Protection could improve is the configuration page of the Proofpoint Protection Server, as it is not as user-friendly as the Proofpoint Essentials.

The length of time it takes to deploy Proofpoint Email Protection depends on the specific requirement. If filters are the only thing needed to set up for inbound and outbound email, it would take approximately a week. The amount of time it takes to customize the categories depends on the customer's specific needs.

We sell annual licenses for this solution.

I would recommend this solution to others.

I rate Proofpoint Email Protection an eight out of ten.

Proofpoint Email Protection is used for email security.

The most valuable features of Proofpoint Email Protection are the performance from being on the cloud.

Proofpoint Email Protection could improve by reducing the price.

I have been using Proofpoint Email Protection for less than one year.

Proofpoint Email Protection is stable.

Proofpoint Email Protection is scalable because it is on the cloud.

The initial setup of Proofpoint Email Protection is simple.

The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda.

I would recommend this solution to others.

I rate Proofpoint Email Protection a seven out of ten.

Our primary use case for Proofpoint Email Protection is for email security, to secure all the inbound and outbound emails.

The improvement was achieved by solving the problem of huge false positives and thus saving the time wasted by me in advance to check the legitimate e-mails that Symantec Messaging Gateway had stopped by mistake.

In addition to the additional protection layers that we got in this solution, such as : URL Defense , Attachment Defense (Sandboxing)

I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution.

Additionally, the user interface is good, it's easy to use. Whoever has good technical skills can understand it. Even the normal user can handle this solution easily. By the way, I was using Symantec Messaging Gateway. I don't recommended it at all, it makes a lot of issues. A lot of false positives were happening. So I started evaluating Proofpoint and Mimecast. Both products are okay, but I liked Proofpoint more because I saw that it has a high accuracy, offers a very good service, and their support is amazing. So as a whole product, I preferred Proofpoint. But Mimecast is also good.

I have been using Proofpoint Email Protection for four months.

Proofpoint is stable I have not had any issues. Their system was never down over the last four or five months. Their system is fine, perfect until now. It is okay, it's stable, without any issues.

In terms of scalability, they have many bundles, but I only take the section that will secure my email, both the inbound and the outbound email. Now they have other advanced bundles, for example for email archiving. I didn't take it. They have other sections and other bundles, but I'm not interested in them because I have alternative solutions.

I previously used Symantec. After the acquisition process, Symantec was sold to Broadcom. There are many reasons I switched to Proofpoint. The first one was that their support became very bad. If you opened a ticket they would respond after two weeks. Secondly, the quality, stability, and accuracy of their product started to be bad. So much legitimate mail was stopped by this solution which made issues with my business, even for the outbound email. I switched because of the quality of the product and the product support.

The initial setup is normal. It's not complex. Yes I'm a technical guy so I didn't face any issues. For me it was okay to implement, maybe it only took two or three hours.

Proofpoint is a little bit expensive. The pricing could be more competitive.

Mimecast and Barracuda prices are cheaper than Proofpoint. But there are other vendors, like Firefly and others whose prices are not cheap. But they provided me a good price because I was a Symantec customer moving to Proofpoint. I think the price is significant, it's not too expensive but not cheap. Just a little bit expensive. But everything is included.

My advice is that any customer who is concerned for his users has to look at Proofpoint. I recommend Proofpoint. You see a lot of attacks coming through emails. So I recommend Proofpoint for any customer, regardless of the size of the company. By the way, they have another product for smaller companies, the essential version. I have the enterprise version because I need more customization with more features. The smaller companies who have less than 100 users can go with the essential version, which is cheaper.

On a scale of one to ten, I would give Proofpoint Email Protection a nine.

We primarily use the solution to block malicious email and spam in bulk.

The URL rewrites on the solution are excellent.

The system offers good flexibility.

The initial implementation is pretty easy to handle.

The solution is quite reliable and doesn't fail.

The solution needs to better detect emails that don't have a malicious payload. They need to ensure those that have a link to a malicious Google Drive or something like that are captured.

We find the cost to be prohibitive.

Their smart search needs to be much more intuitive and flexible.

I've been using the solution for five years.

The solution is very stable. It doesn't crash or freeze and we don't experience bugs or glitches. It's quite reliable.

We don't plan on increasing the solution's usage in the future.

Technical support is very, very good. We've found them to be knowledgeable and responsive. We're satisfied with the level of service.

The initial setup was not complex at all. It was pretty straightforward.

The solution is quite expensive.

Right now, we're paying about $80,000.

We're simply customers of the solution. We don't have a business relationship with the company.

I'm not sure which version of the solution we are using. 

The advice that I would give to other companies who are considering using the solution is to really test the systems, even for outlandish attacks, to see if it will hold up.

For me personally, I actually have two Proofpoint accounts. I have a Proofpoint account for something completely unrelated to B&H and I was able to prove that's almost anything you think of you can do, although it might not say in the documentation or the people at Proofpoint might not think of that scenario, however, it's still a way to achieve almost everything you were trying to achieve with your email filter. 

The flexibility is unbelievable. And you could get very creative. You just need to be very careful to not mess it up. However, you could get extremely creative to accommodate real case scenarios.

Overall, I'd rate the solution nine out of ten.

Most customers interested in Proofpoint Email Protection have problems with spam, or their email security solution cannot detect phishing or spam, so they want to replace it with Proofpoint Email Protection.

Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution.

The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out, including Proofpoint Email Protection add-ons.

In the product's next release, I want more email servers added, such as Lotus Domino, rather than Proofpoint Email Protection focusing on just Microsoft Office 365 Exchange and Gmail.

I've been working with Proofpoint Email Protection for about eight months or a year.

Proofpoint Email Protection is pretty stable, so it's a nine out of ten for me.

Proofpoint Email Protection is scalable, an eight out of ten, scalability-wise. It has a large capacity, so in most cases, seventy to eighty percent of customers won't have issues with user capacity and email traffic, whether that traffic is coming in or out.

I often contact Proofpoint Email Protection technical support, and it's excellent, so it's a ten out of ten for me.

Positive

Proofpoint Email Protection is the first email security solution I've worked with because this is the first company I joined after I graduated.

The initial setup for Proofpoint Email Protection wasn't that easy, but it wasn't too complex either. I'd rate it an eight out of ten.

It took one month to less than two months to deploy Proofpoint Email Protection.

My team configures the platform to receive the incoming email from the domain and then send it to the customer's email server. For other configurations, it would depend on what the customer wants. Another team is in charge of Proofpoint Email Protection deployment while I do the presale work and capture feature requirements.

The licensing model for Proofpoint Email Protection is simple. It's based on the number of users and, in some cases, the amount of email traffic for the on-premise deployment, but the licensing isn't complicated.

The number of users depends on the customer. For example, it could range from one hundred to twenty thousand in the banking industry. The total price for Proofpoint Email Protection depends on the number of licenses you have.

You don't have to pay additional fees apart from the standard licensing fees.

Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution.

My company is not using Proofpoint Email Protection, but it's a distributor based in Thailand.

I am trying to remember the exact version of the solution, but it should be the latest one.

Proofpoint Email Protection is mainly deployed on the cloud because many of my customers prefer a cloud solution unless the customer works in a bank or financial institution. Still, I have some customers that deployed it on-premises.

Two to three people take care of product deployment. My company didn't receive customer Proofpoint Email Protection maintenance requests this year because it just started working with Proofpoint, but maybe next year, it will.

Proofpoint Email Protection is best for medium to large businesses because it's pretty pricey so smaller companies would go for another product, or maybe Proofpoint Essentials. Still, since Proofpoint Essentials cannot customize policies or have the same usability as the enterprise product, smaller companies usually aren't interested in it.

My advice to anyone planning to implement Proofpoint Email Protection is that if you want a complete platform for email security, this product is the answer. There's no better email security solution than Proofpoint Email Protection if you can afford its price.

I'm rating the product as nine out of ten. I took away one point because of its price.

Our primary use case of Proofpoint Email Protection is focused around data loss prevention (DLP). To protect against spam, viruses, incoming and outgoing mail.

Proofpoint Email Protection's detection for true positives are great. False negatives or type two errors are very low. Type one errors are acceptable and this capability is the one that allows the least amount of spam to enter.

The only downside with Proofpoint Email Protection is the cost.

I have been using Proofpoint Email Protection for 5 years.

Proofpoint Email Protection is hosted in the cloud, and the stability is very good. 

The solution is cloud based so it's very scalable. 

The initial setup for Proofpoint Email Protection is pretty straightforward. 

There has been a recent pricing increase with Proofpoint Email Protection and we are assessing other companies who provide a similar service for comparison. 

The advice I would provide others who were considering Proofpoint Email Protection, is to test the product to determine if it provides you with the best filter rate. 

When we define keywords, the solution evaluates the keywords, generates reports, and gathers the information

It offers an easy and simple user interaction. It is powerful in discovering information.

The solution needs to integrate with the owner's labeling solution. Without this integration, the solution is not feasible.

I have been using Proofpoint Email Protection for two years.

This solution is available through a subscription model. Scalability is not an issue, as you can adjust the number of licenses based on the number of endpoints the solution supports. I already have this information because the support team provided it for the business department.

The initial setup is easy. The solution is cloud-based, and it's all subscription-based. It's very easy to deploy, configure, and use.

Deployment was done by third party.

Proofpoint Email Protection provides advanced threat detection and data protection. It helps prioritize and safeguard confidential information in documents or other work-related materials. 

The solution is a powerful tool and easy to use. I highly recommend it.

Overall, I rate the solution an eight out of ten.

Proofpoint Email Protection is the best solution from the perspective of email security. The solution has a lot of email protection features for spam and phishing campaigns, and it also has a platform to educate the end users.

Proofpoint Email Protection is an expensive solution.

I have been using Proofpoint Email Protection for two years.

We haven’t faced any issues with the solution’s stability.

Since Proofpoint Email Protection is a cloud-based solution, it is easily scalable. Proofpoint Email Protection is more suitable for enterprise businesses.

Proofpoint Email Protection can be deployed within two to three days.

Proofpoint Email Protection has helped companies save money by protecting them against email phishing and spam campaigns.

Overall, I rate Proofpoint Email Protection ten out of ten.