Proofpoint Email Protection Reviews

The product serves as my company's enterprise email security platform. Everything related to the emails in my company comes through Proofpoint Email Protection.

The product serves as an email sandbox to check attachments and ensure that everything is secure.

The whole configuration management piece of the product requires some work, as it is one of the areas where the tool has certain shortcomings. Though it is an easy-to-install product, it might be difficult to get the process right for some users. The basics related to the installation process are simple to understand, but it takes a lot of effort to figure out areas to use this tool effectively if you want to do something above the basic level.

The high cost of the product is an area of concern where improvements are required.

I would like to see a lot of premium content in the product moved to a lower band because the basic version of the tool is relatively cheap compared to the sophisticated versions with additional costs.

One person who works full-time needs to take care of the maintenance part.

I have been using Proofpoint Email Protection for six months. I am a customer of the product. I don't remember the version of the solution, but I know that it automatically gets updated.

Stability-wise, I rate the solution an eight out of ten.

The product seems to work fine in our company. Though my company needs to make changes in the product occasionally, it is a robust tool.

It is a very scalable solution. Scalability-wise, I rate the solution a seven to eight out of ten.

In our company, we doubled the number of mailboxes with the product, and it worked fine without any problems.

With the solution, my company manages around 500 endpoints in our company.

The product is used daily for every email in my company.

When it comes to the solution, there are no plans to increase the number of endpoints in our company unless the organization grows.

I have experience with Trend Micro. My company started using Proofpoint Email Protection since Trend Micro was a terrible product.

I rate the initial setup phase a five on a scale of one to ten, where one is a difficult process, and ten is an easy process.

The product is deployed as part of your Proofpoint setup, so it gets attached to your Microsoft Exchange and the cloud.

Before the deployment of the product, you need to change your email gateway to ensure that the tool works properly for you. You need to route your email through Proofpoint.

The solution is deployed on the cloud.

The solution's deployment took two weeks.

In my company, three people reporting to the IT security team take care of the product's deployment process.

My company did seek the help of a consultant to take care of the product's installation process.

The product does not make any money for your company. If something goes wrong, the tool can save money by reducing the risk of problems at the end of the day.

The product is costly. I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price.

When you want to change what capabilities you want in the product, you will see that the tool offers such features in tiers. The product gets expensive if you buy one of the tool's top-tiers.

My company did look at the options against Proofpoint Email Protection, like Mimecast and Microsoft 365 E5. Proofpoint Email Protection was cost-effective and flexible for our organization. The product has also proven itself as a leader in the market.

Proofpoint Email Protection helps prevent block phishing attempts. The product does a lot of URL rewriting. The solution offers pretty good protection to users.

Proofpoint Email Protection has aided in the management of our organization's email security, but I would say that the tool has probably made it more complicated. It's not an easy product to use or configure, as it takes skill and knowledge to install and configure.

If you get an email with the link, Proofpoint Email Protection runs in a safe environment to check whether it is malicious before allowing it into your company, making it a great technology. The aforementioned area describes the tool's ability to identify and block threats.

My company doesn't use the product's data loss prevention and email encryption capabilities since both are expensive options. My company only runs the base products, so we don't acquire the licenses to use certain functionalities.

The product's integration with other products in the infrastructure is okay, but the configuration part takes a long time. The product works fine once it is up and running. The initial setup is complicated.

I recommend the product to those who plan to use it. Before purchasing the product, users need to engage with the solution's consultant since it is not a tool that you want to deal with by yourself. You need to understand what you want to ensure that the product's configuration is proper.

I rate the overall an eight out of ten.

I use the product for email protection and staff awareness training. 

Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making.

The solution doesn't slow down things. It's very effective at blocking spam and phishing emails. 

The product's deployment is complex and requires technical knowledge.

I have been using the product for six months. 

The solution is mature and stable. The tool's strength lies in its extensive industry knowledge and access to up-to-date information on the latest cyber threats. This allows their products to stay current and adapt to the evolving market in real-time. 

I rate the tool's scalability an eight out of ten. My company has 100 users. 

I haven't contacted the tool's technical support. 

The solution's deployment is complex if you use Google instead of Microsoft. You need to know the settings to make the most out of it. The process took two hours to complete. However, the customer needs to cooperate.  

The product's effectiveness in blocking phishing attacks is significant, especially considering that approximately 93 percent of breaches occur through phishing. It outperforms many other leading brands in terms of blocking such attacks. 

The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive.

The product prevents phishing attacks, but its Data Loss Prevention (DLP) capabilities might be limited compared to other specialized products. While it offers some protection against business email compromise, it may not cover all aspects. Supplementing Proofpoint with additional layers of security, such as Amazon Redshift, is recommended to cover all security aspects. You need a little bit of technical knowledge to set it up. I rate the overall solution a nine out of ten. I haven't got any false positives while using it. 

I use Proofpoint Email Protection to filter and scan doubtful emails. The solution screens emails, quarantines suspicious ones, and only sends through legitimate emails.

The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones. This is the main purpose of the software and it serves that function very well.

In terms of improvement, the price could be better. Additionally, more security could be implemented.

I have been using Proofpoint Email Protection for almost five years.

I would rate the stability of Proofpoint Email Protection as a nine out of ten.

I would rate the scalability at eight point five out of ten.

Technical support is rated as eight out of ten, indicating that the support quality is quite good.

Positive

Before using Proofpoint Email Protection, I did not use a different solution.

The initial setup was easy to use and simple.

The deployment was done by a third party.

In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.

I had other options but chose to go with Proofpoint. I cannot recall the specifics.

I would recommend Proofpoint Email Protection to others because it is useful, simple to use, and provides whatever is required. My overall rating for the solution is eight point five out of ten.

Private Cloud

Other

The stability is good.

The spam filter for email is good.

The solution can scale. 

We have found the initial setup to be straightforward. 

I have some concerns about Proofpoint mail flow rules. It's not smart.

Proofpoint has a lot of false alarms. Even their mail flow rules are not the best thing. Mimecast and Microsoft Office 365 are better than them. Many emails are marked as spam unnecessarily. I've had issues and have had to open many tickets. 

I've used the solution for five years. 

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

While most of my clients have under 100 users, my understanding is if it works for 100, it can work for 1,000 or 10,000 users. Scaling shouldn't be an issue. 

I've talked to support about creating rules and the issues we've had. I've had to open many tickets with them. 

For example, last month our web application sent an invoice for one of the customers, and it relayed the email on behalf of the customer domain. This email was marked as phishing. Even when the SBS was correct and the DCOM was correct. I opened a ticket. The rule didn't work. They responded fast. Even though I have problems, I find them to be responsive. 

I have used Defender, Proofpoint, and Mimecast. I use them daily for different companies and have subscriptions for all three. In my company, we use Defender.

Mimecast and Microsoft are better than Proofpoint when it comes to mail rules. On Proofpoint, the rules don't work as expected. 

The solution is straightforward and simple to set up. It's not overly complex. 

I'm a freelancer working to support some companies that are using Proofpoint. 

Sometimes I create a subscription for them and configure everything from scratch; sometimes, I take it already configured and just maintain it.

Anyone with basic knowledge of the solution and how to configure items will not have an issue with this product.

I'd rate it seven out of ten based on the mail flow issues I have witnessed.

I am using Proofpoint Email Protection for blocking out spam and malware from the emails. Proofpoint Email Protection is linked to our Microsoft Office365

Proofpoint Email Protection has improved the way our organization functions by blocking threats.

The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats.

Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't.

In a feature release, phishing blocking could improve.

I have been using Proofpoint Email Protection for approximately one year.

Proofpoint Email Protection is a stable solution.

The scalability of Proofpoint Email Protection is good.

We have between 50 to 100 people using this solution in my organization.

I have not used the technical support from Proofpoint Email Protection.

I have previously used SolarWinds Mail Assure prior to Proofpoint Email Protection. The main reason we switched was that the price was better for Proofpoint Email Protection.

The initial setup of Proofpoint Email Protection is very easy. The full process took approximately 15 minutes.

We did the implementation of Proofpoint Email Protection in-house. It did not require a lot of maintenance. We only have to watch out for the quarantine list that gets emailed to us.

We have received a return on investment. Less spam is coming in through email. 

I rate the ROI of Proofpoint Email Protection a four out of five.

I rate the price of Proofpoint Email Protection a four out of five.

We evaluated other options before choosing Proofpoint Email Protection.

My advice to others is the solution seems to be good and stable with a very easy-to-use user interface.

I rate Proofpoint Email Protection a nine out of ten.

Proofpoint Email Protection is used as an email security platform to detect all kinds of malware, viruses, and unethical acts being done through email solicitations.

We've been dealing with Proofpoint Email Protection for at least three years. We've been providing the support for it and deploying it across different countries within the group.

Proofpoint Email Protection is stable enough, and it has a good image within the group. It's doing its job.

The initial setup for Proofpoint Email Protection is not too complicated. I won't classify it as complicated or complex, though it does require a certain level of technical skills to manage and run the platform, which is also required on similar platforms.

My clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive, but I don't know how much they're paying for it. The price for the license could still be cheaper, in general.

I provide products to clients. I have clients who use a product for email protection that I provided: Proofpoint Email Protection. They use it in their corporate offices.

At this point in time, there's nothing that needs to be changed or improved in the tool. We have regular updates for Proofpoint Email Protection, so there's no specific need to change anything.

I have two to three clients using the tool, but globally, within our group, I don't have information on the total number of clients using Proofpoint Email Protection.

My company provides L3 support, and we reach out to Proofpoint for typical, vendor-type support, L4 support via a ticketing system.

I'm rating Proofpoint Email Protection eight out of ten.

Public Cloud

The product looks at the emails that we receive. If there are any suspicious emails with attachments or strange content, it will detect that and give us an alert on a dashboard. From there, we can pick up the alert, and then we can review and take action to mitigate any risk.

Overall, it is a good product.

We like that it provides everything in a single dashboard. On that, we can find all the information related to the risks involved within a suspicious email.

The initial setup is very, very easy.

It's a stable, reliable product.

As a cloud-based product, it can scale well. 

Customer support is very helpful and responsive. They are great at answering questions. 

We'd like to have the ability to create more customized reports.

It would be ideal if we could customize exceptions more effectively and have more control over blacklisting and whitelisting. 

The solution can be expensive. 

I've been using the solution for the past three or four years. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

We find it scales well. It is cloud-based, which makes the process very easy.

We have about 5,000 people using the solution right now.

We do contact support regularly. We do get in touch to understand certain features or if we want to know more about how to use something. We frequently get in touch with support. They offer excellent assistance.

Positive

This is an easy product to set up. It's not complex at all in terms of implementation.

How long it takes to deploy depends on the business. If they approve and agree to everything readily, it should only take a couple of weeks. 

I'm not sure of the exact cost. My understanding is it is expensive.

I have been recently attempting to compare Microsoft 365 and Proofpoint. 

We are a customer. We are not a partner.

I'm not sure which version number we're using.

It is one of the leading email security providers and has gone through reviews by our application security team. They evaluated all of the features to make sure they aligned with our needs, and so far, it has not disappointed me. 

I would recommend the product as it provides everything users need right in one place, especially security controls. 

It may be a good idea, however, to have a separate product for security control and a separate product for email business flows to give a separation of duties. Instead of having everything in one place, it is sometimes best to manage business and security policies separately. Companies should have dedicated security and an effective email security gateway where they can control the security of an entire organization.

I'd rate the solution eight out of ten. It's very useful to be able to see everything in one central place. 

Public Cloud

Other

We use the solution to stop email attacks, such as credential phishing, impersonation, and some forms of spear phishing. It also helps prevent attacks that bypass email authentication protocols like SPF and DMARC.

It's the top choice because no company can operate without security. Ensuring email protection is a major priority for any organization when building its infrastructure. It effectively stops sophisticated attacks launched by advanced threat actors. It can identify attacks related to impersonation, deception, identity theft, business email compromise, and more.

One major threat is QR code phishing, along with TOAD (Telephone-Oriented Attack Delivery). TOAD attacks don't include links, URLs, or attachments in emails. Instead, attackers try to trick you into calling them, often by offering something enticing like a 50% discount on football matches. Once you call, they may try to get your two-factor authentication code or send malicious links to your personal email, bypassing security controls. Proofpoint has consistently detected and prevented these kinds of deceptive attacks.

I have been using Proofpoint Email Protection for five years.

The product is stable. 

It's top-rated for scalability because of its architecture. It uses a central management solution called Master and supports adding up to 25 or 30 agents. Each agent can handle a significant number of users, so with 2 agents, you can cover 5,000 to 10,000 users. Given this setup, 25 to 50 agents can manage even larger user bases. These agents are servers, not software installed on individual machines, which allows for excellent scalability.

The initial setup is straightforward and user-friendly, but it does require experts to implement. It's not something that regular users can handle. You need skilled professionals who have a good understanding of email systems, Office 365, Exchange, email flow, and SMTP protection. While the process is simple, having knowledgeable people is essential for a successful implementation.

It starts with an offline configuration in the first phase, keeping everything inactive and not migrating traffic right away. This allows you to validate policies, mail traffic, and mail flow without affecting live operations. Once everything is validated, the cutover happens in phase two. After ensuring the cutover is successful, you can then move on to the tuning phase.

I’ve done this many times. The initial setup duration depends on the company size, the complexity of the policies, the rules in place, and whether the setup is complex or straightforward.

They have their own dedicated Protection Services team and rely on certified professional service engineers on the ground.

To protect email effectively, you need to secure it across multiple channels—external, internal, and even after delivery. Proofpoint is the top choice for comprehensive email protection because it covers all these aspects. Gartner has stated that to fully protect email, you need coverage across all channels, and Proofpoint is the only vendor with a platform capable of doing that.

It operates using the MLX engine along with AI to protect against business email compromise. Some of the engines within the solution rely purely on AI. The system can be left to learn normal behavior over two to three weeks. Once it understands this behavior, it provides protection based on what it has learned. We also acquired a vendor called TCL, which excels in detecting attacks through advanced analysis and AI.

Tuning requires time; it's not difficult to maintain but needs careful adjustment. It may take about a week to ensure everything is optimized according to best practices, focusing on tuning rather than just configuration.