Proofpoint Email Protection Reviews

We use Proofpoint for advanced email protection from a number of threats, including phishing and account spoofing.

This solution has reduced the number of phishing and spoofed emails that we have received.

The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted.

Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances.

We have been using this solution for six months.

We primarily use the solution for a variety of services. It's mostly related to email. 

The state-of-the-art security is the solution's most valuable aspect. 

The solution scales quite well.

The product offers very good value for money.

The solution is very easy to handle overall.

The implementation process is simple and straightforward.

The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere.

I've been using the solution for three years so far.

The scalability of the solution is excellent. That has to do with the fact that it is placed behind the load balancers. It makes it so that we have no problems with scalability. It's very, very good. If a company needs to scale, they can do so with ease.

The technical support is okay. We don't have any complaints on that front. We're largely satisfied with the level of support we receive.

Our organization also has some experience with Cisco, however, I don't directly deal with it on a technical level per se.

While the initial setup is straightforward, in all cases, those doing the impr=lementation need to be well-prepared for the project.

While the final deployment takes two days, which isn't very long, the research front should take at least a month. Being prepared at the outset will ensure all parties are happy with the end results once everything is up and running.

The pricing is reasonable, however, it's expensive. It offers good value. You get good value for your money for it, so it's no problem spending as much as you do.

We're just consultants. We help our clients with this product.

Overall, we've been happy with the product and the results we've gotten. I would rate the product at a nine out of ten.

While I don't have specific advice, I can say that the solution is easy to handle and we didn't have any troubles with the initial implementation. It was pretty seamless. I'd recommend the solution to other organizations.

We use this solution as a firewall for our email environment; it's basically a reputation-based service. It denies the connection from known bad sites. That's the biggest protection they have when you go to the antivirus and anti-spam modules. They even have an encryption piece in it.

There's Microsoft Office 365 email protection. The one good thing they have over Microsoft is their incredible search engine. That's why our clients like it. They like the search engine because they can search anything to do with their messages incredibly easily. This allows them to find troubleshooting issues. That's a big selling point.

There are some tools within it that are amazing. Even from a configuration standpoint, it's a hardened system. It's never been penetrated, so that's another great feature about Proofpoint.

They handle combined attacks. Defender for Office 365 does this as well. For instance, if you have an obfuscated URL embedded into an email and the email looks very legitimate, they can track that. Provepoint offers the same flexibility when combined with Office 365 as well. You can do your spam scores, and you can set up policies for people. From here, they can make a decision whether to select a spam policy or not. You can do the same thing with a lot of products, but Proofpoint makes it easy.

They all have quarantines where you can release messages. They're all very on par with each other. However, if you don't have Defender for Office 365, the feature parity is just not there. But there are lots of selling points, Proofpoint, in particular, takes care of. Still, they have a business continuity piece that is lacking in the Office 365 suite.

Not one of them is one hundred percent when it comes to reputation scores. It doesn't matter which solution — none of them are. Not one of them is a hundred percent on false negatives or false positives.

Proofpoint scores way up there along with Cisco. You used to have a choice with Proofpoint which one you use. They may be using multiples now, too. Proofpoint is the main tool for blocking spam because it denies the connection altogether.

I know for a fact that I can set Proofpoint up to what they call SYN attacks. SYN attacks basically open a connection, and then a handshake starts, and thousands of connections form. So, Proofpoint waits for a timeout to occur and then allows you to tie up all your connections, which is basically an out-of-service attack. They have something similar in Office 365, too.

Still, the reputation services, the antivirus modules, none of them are a hundred percent when it comes to false positives or false negatives.

It's the whole industry. The SMTP protocol needs to be totally rewritten. It was designed in the fifties or sixties. Changing it would be very, very difficult.

They put band-aids on it for security — that's essentially what's happened with that. That email is not secure by design because it's still using an old design from many moons ago.

I have been working with Proofpoint Email Protection for 15 years.

It's scalable, but the devil's in the details — you have to know your email volumes. Like anything else, you've got to know those kinds of things. You have to know email volumes, you have to properly scale it, and this is the bottom line. I've seen people do a lot of really stupid things.

I've always had good luck with both. I think Proofpoint has always been superior — they do a very, very good job. They're a small organization though, so it's pretty tightly controlled as far as versioning is concerned. Compared to Microsoft, which is a huge organization, the lack of documentation revisions, that's where you have a harder time finding the information and connecting the dots than you do with Proofpoint.

When it comes to the initial setup, you have to know the product well or get outside help; that's literally what it comes down to it. You have to know what the hell are you doing with email. Literally, I just had one client acquired a company that wanted to put Proofpoint Email Protection behind their email messaging security gateways — they don't know how to do it. If you're running M365 and you decide you want to put it behind Proofpoint, for instance, you have to know how to set up both to route email inbound and outbound, to your message security gateways.

Proofpoint is fairly expensive. Most people, when they go to buy their M365 licenses, they buy them in a bundle. It's more than just email protection. It's actually lots of different protections. 

You need to be able to connect the dots on what the licensing buys you and what that particular module is to accomplish. Therefore, it behooves you to get someone that understands how the product works, what each module's intended for, what the licensing entails, and the cost-effectiveness of it.

It's one of the top products out there. Overall, on a scale from one to ten, I would give this solution a rating of nine.

It's just got the BC feature on it. If you get Defender for Office 365 specifically, that is the key to email protection from the Microsoft product. If you don't have that, then you will either have to purchase a third-party product or buy the add-on for Defender for Office 365.

We primarily use the solution for email protection. 

The pricing is great.

It has a nice interface.

The features are very good. 

The stability is very good. 

The solution is scalable. 

The price policy needs to be better. We'd still like lower pricing. 

The initial setup is complex. 

I've been using the solution for the last 12 months at least.

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. 

It's scalable. You can expand it if you need to. 

While I haven't had contact with the technical support, my understanding is it's not the worst in the world. 

Neutral

We found the initial setup to be pretty complex. It was not necessarily straightforward or simple. 

The pricing is very good. However, the price policy needs improvement. While we find it reasonable, we'd always like it to be a bit less. 

I'd rate the affordability two out of five. 

I'd rate the solution an eight out of ten. 

We are just end-users, and we are using this solution on a small project. 

Proofpoint is number one in terms of market share worldwide. We recommend it to clients because of its rich features. It offers a lot of choices. We primarily use the solution because of its rich features in email protection. It also provides protection for the cloud. It provides backup targeted attack protection features as well.

The solution is very simple.

The anti-spam features are excellent on the email firewalls.

The program's interface is easy to use. We've found that end-users have been very happy in terms of the usage provided and the delivery of an email solution that protects them.

The search functionality is quite small. It could be a bit more in-depth. Right now, it's a bit simple.

The solution could be improved with the addition of PLP and email encryption features.

Our company has been working with Proofpoint for two years.

The stability of the solution is fine. We haven't had any negative feedback from any of our customers.

We have contacted technical support in the past. However, Proofpoint offers access to technical support via a portal for end-users. Sometimes end-users can't access the portal. In this case, technical support is largely directly through the vendors. 

The initial setup is straightforward. We found it quite easy.

Deployment took approximately two to three days. It does, however, depend on the customer-commissioned network setup.

We supply the solution to the end-user.

The pricing is relative; it's not a fixed amount, so it's hard to discuss exact numbers.

Our company is a direct partner of Proofpoint and not an end-user. Since I don't have too much experience with usage, I don't think I can speak to it as well as a typical user. We work with Email Protection and Targeted Attack Protection.

We handle the on-premises deployment model.

I'd rate the solution ten out of ten. I'm very happy with it, and even one year after implementation I haven't had any issues with it or had any customers who were displeased with the solution.

We use Proofpoint Email Protection for machine learning and artificial intelligence engine.

The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection. 

Proofpoint Email Protection's interface is confusing and could be improved.

I have been using Proofpoint Email Protection for approximately one year.

Proofpoint Email Protection is stable.

We have apparently 100 people using Proofpoint Email Protection in my organization.

The technical support we receive is very good.

The initial setup of Proofpoint Email Protection is easy. The installation model for the moment is very confused. It would be a benefit if the next release was easier.

I rate Proofpoint Email Protection a nine out of ten.

The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful.

You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive.

The administrator that manages the service should be better in their role. They don't have enough people to manage the service well.

I have been using Proofpoint Email Protection for less than a year.

The initial setup of Proofpoint Email Protection was very simple.

We worked with the vendor to implement Proofpoint Email Protection.

I rate Proofpoint Email Protection a nine out of ten.

We are service providers who recommend products for our customers. Our customer's license expired and we suggested Proofpoint Email Protection.

Our customers are enterprise companies.

The most valuable features are the business email compromise protection and targeted attack prevention.

With Proofpoint, you have this targeted attack feature wherein you can protect them from specifically targeting high profile users of an organization.

The largest complaint that we hear from our customers is that there is no local support. We wait for the internet from the US to connect.

If the customer has a P1 or P2 issue, they need someone to immediately focus on the solution. We have been trying to build a team to support our local customers because there is no local support available from Proofpoint.

I am not sure if there is anything available as a SaaS offering, but that would be good. 

Also, the threat intelligence of phishing emails is an additional feature that we expect from Proofpoint.

We have been using Proofpoint Email Protection for a couple of years.

It's a stable solution. There are no complaints from our customers.

The initial setup is okay. It is not complex.

The price is reasonable.

I would rate this solution an eight out of ten.