PRTG Network Monitor Reviews

We use PRTG to remotely check if devices are still online. It can also monitor temperature, traffic, and device connectivity. We configure it to send us alerts. For example, if a device exceeds a specified bandwidth, PRTG will send an email notification.

The email notifications are helpful, and the dashboards are user-friendly for people with little network monitoring knowledge. 

The icons on PRTG's network diagram are hard to find. For example, finding the icons for firewalls and servers is difficult, so we're struggling to create the network topology.

We have been using PRTG since the start of the pandemic. 

I rate PRTG nine out of 10 for stability. We haven't encountered any problems.

I rate PRTG 10 out of 10 for scalability if you have the budget to buy the license.

I rate PRTG support eight out of 10. They respond immediately. 

Positive

I did trials of SolarWinds and PRTG simultaneously and decided to go with PRTG because it's user-friendly and easier to understand. 

I rate PRTG six out of 10 for ease of setup from a beginner's perspective. Total deployment time was about a month because we had to do some studying and revisions. It was a continuous process because we would think about some improvements and apply them step by step. Two people were involved in the deployment: the network admin and our network security admin.

The full version of PRTG is a little costly, and the free version is limited to only 100 devices.

I rate PRTG Network Monitor eight out of 10. I would recommend it. 

I use it to monitor the defense system, various switches, and the connections between different sales offices. Additionally, I use it to monitor my various virtual environments.

The most valuable aspect is the diverse range of features it offers. The dashboard is outstanding, providing a comprehensive overview.

I have been working with it for two years.

It provides excellent stability.

Scalability is incredibly straightforward and effortless. One thousand and fifty users have been onboarded.

When it comes to the various questions I've posed to the technical support, the response time is impressive. I typically receive answers within one hour. I would rate nine out of ten.

Positive

I used Nagios before, but it was outdated. PRTG, on the other hand, is incredibly easy to manage, develop, promote, and maintain. Nagios, being very old, is challenging to maintain.

The initial setup was straightforward.

The deployment process involves taking capacity, installing it on a server, applying the licenses, and then initiating a discovery of various categories. After that, monitoring the different aspects of the network. It's a relatively simple process, especially for monitoring defense and payroll records on uncomplicated networks. It was completed in two days. Maintaining the current setup is not challenging at all.

I see a significant return on investment due to the simplification of monitoring with PRTG. Problems are identified and resolved quickly. Before PRTG, it was challenging to detect and address issues promptly.

The pricing is reasonable for the features provided.

Overall, I would rate it eight out of ten.

I use PRTG Network Monitor to monitor server and network environments in my company.

Most of the products either provide features for network monitoring or efficient server monitoring. There are different products for server monitoring when it comes to ManageEngine or SolarWinds, and there are different products for server monitoring. There are different metrics to consider when monitoring servers and networks. RTG Network Monitor gives me a complete picture of both the modules, which are server monitoring and network monitoring.

Technical support is an area with concerns in PRTG Network Monitor, where improvements are required. The product is very good, but its local presence in the Saudi Arabian market is unavailable.

I would like PRTG Network Monitor to introduce some security features for monitoring the security devices. The server and network monitoring functionalities in PRTG Network Monitor are very efficient. The security features of the product should provide the same level of efficiency as it provides for server and network monitoring so that its users or customers get all its features in a bundle.

I have been using PRTG Network Monitor for six years. I am just a consumer of the product.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a nine out of ten.

Around ten people in my company use PRTG Network Monitor.

The product's initial setup is simple.

The solution is deployed on an on-premises model.

I took care of the implementation part of PRTG Network Monitor by myself.

I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price.

I compared PRTG Network Monitor with SolarWinds and ManageEngine. I chose PRTG Network Monitor over other products in the market since it provides complete monitoring of my servers and network devices. SolarWinds and ManageEngine have different products for server monitoring and different products for network monitoring.

I rate the overall tool a nine out of ten.

The solution is used for infrastructure monitoring and for some limited automation and SNMP monitoring. If any parameters cross any threat, then it would trigger some healing, like restarting by sending some special commands.

The features I found valuable are its reporting modules and the graphs, along with SNMB utilization and the bandwidth utilization for reports.

Along with more room for automation, more room for advanced configuration can be integrated into the solution.

I have been using PRTG Network Monitor for almost ten years. I use it in my business company on my account. I am a customer of the solution.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a seven out of ten.

Around 50 people in my company use the solution.

I am very satisfied with PRTG Network Monitor because it's easy. Also, I have been using it for a long time, either for configuration or providing any reports or support needed for PRTG.

I rate the technical support a nine out of ten.

Positive

On a scale of one to ten, where one means difficult to implement and ten means easy to implement, I rate it an eight.

The solution is deployed on the cloud and on-premises.

The ROI is currently looked upon at the management level.

It's a cost-efficient tool.

The reporting module is easy to configure. Also, it is easy and nice looking, with a nice presentation triggered for utilization and for monitoring health. Also, you can integrate as much vendor hardware as possible using SNMP, and it has easy configuration and troubleshooting. Along with the solution being cheap, there is also support from the vendor, which is its main point.

There are more powerful software solutions available apart from PRTG Network Monitor.

Overall, I rate the solution a seven out of ten.

We are using PRTG to monitor networks, applications, and databases like Oracle Database or SQL Database. Now we plan to use PRTG for IT aggression management. 

Though it's not suitable, I think we can also use PRTG for operations monitoring. We will make a dashboard in PRTG and use it to control when we have a problem. We can analyze which part has a problem so that we can analyze and report to our SQL. We have about 10 to 12 people in the IT department working with PRTG. 

I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router.

The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch. 

I've been using PRTG for four or five years.

I was using a free product called Nagios, but it was challenging to deploy, so I changed to PRTG. It's a similar configuration, so I can easily switch using PRTG.

It's easy for me to set up the server because PRTG guided us through it. The installation only took a day, but it takes two to four weeks to collect data from other devices because I need to coordinate with another database person.

I deployed it by myself. 

We see a return, but I've never calculated ROI for this application. Monitoring takes time, and anything that cuts down on time spent monitoring saves money. 

When monitoring hardware before using PRTG, I needed to check the capacity, etc., and then create a report, but PRTG does it and reports automatically. This makes operations more cost-efficient and increases the return on investment.

I pay for a yearly license that's all-inclusive. We get all the resources, but PRTG doesn't have local support in Indonesia, so when I have a problem with PRTG, I need to create a ticket with global support. 

I rate PRTG Network Monitor nine out of 10.  

It's a globally distributed network. We have multiple data centers or IT setups, and PRTG is deployed at the local data centers. Some of the applications are in the cloud, and PRTG can also monitor those.

PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage. Secondly, I can use the 80-20 functional rule for any devices I need to monitor. 

For infrastructure monitoring, 80 percent of parameters are monitored every minute or so. I can define all of them at the highest level, and those definitions are inherited at the lowest level. Then you need to customize the setup for the remaining 20 percent. You can deploy them in various groups and do a group-level setup, which will again percolate down to devices. 

The third thing is the concept of tags. PRTG assigns tags to devices and also the parameters you monitor. For example, if you choose to deploy a bandwidth sensor, PRTG automatically tags it with that parameter while giving you the freedom to apply your own tag. 

Let's say my organization has three or even four ISPs. If I'm globally distributed, the ISPs could be different. Now I can monitor all the bandwidth across ISPs based on the tag, or I can see the bandwidth of each ISP individually. I know my uptime and recovery in case of failure. I can also group by choosing a specific ISP tag and getting a report. I now know which of my ISPs is a better performer, which helps me improve the service and decide who to go with.

PRTG is constantly evolving. You have between eight to 12 releases every year, including enhancements to functionality and performance as well as security and bug fixes, so it stays current with our business requirements. It's a well-rounded product.

There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP.  I'm not necessarily trying to say PRTG should imitate other products. 

I'm saying it should be like a typical HA solution should be. It is a fail-safe feature, and the HA component should act like one. In PRTG, it is in an active-active mode, not active-passive. Now, the customers don't need to know the mechanism behind the high availability. They just need to know how many servers are required for deployment. If there is a cluster with a single IP address, it's much easier from the customer's point of view. 

We've been working on various versions of PRTG since 2003. While we are using PRTG, we are also looking at various alternatives, but we haven't seen a reason to switch so far.

PRTG itself is a highly reliable product because of large installed base.

Overall, PRTG is easy to install and understand. We provide frontline support for our customers, but our more competent customers don't come back to us for any support at all. If they don't have the skills, they can install and do the basic deployment, but they require hand-holding and coaching for some things. Still, I think it's a straightforward product. Once a user gets started with the product, they don't need hand-holding for basic functions.

The price of PRTG is reasonable. PRTG's competitors like SolarWinds and ManageEngine charge more for the same functionality. They are much more expensive at licensing level. What's more, PRTG comes as one bundle. For example, the database is part of the PRTG release, so Paessler takes total responsibility for all components they deliver. With other products, you need a separate database engine and databases, and these NMS companies don't take responsibility. When they put out new releases, what if it doesn't work with the previous release of a database? Things become a little tricky. You have to deal with two or more entities for NMS but only one with PRTG.

I rate PRTG Network Monitor 9.5 out of 10. If you're planning to implement PRTG, my advice is to first create a master plan. Set a goal for monitoring. Decide what you want to monitor and why. You need to get ready by organizing network management at the technical and policy level. If you start with a clear understanding of your goals and your environment, PRTG will be a cakewalk.

I am a partner company and use PRTG Network Monitor as a monitoring tool for our customers. We use it to monitor entire IT infrastructures, like AWS devices, and other IP kind devices.

PRTG Network Monitor helps us monitor the IT infrastructure for our customers without requiring significant downtime. The solution completes upgradation or migration within one to two hours, minimizing disruption.

PRTG Network Monitor is user-friendly and offers flexible alerting systems. It integrates well with mail alerts via SMTP, SMS, Teams, and Slack. We can monitor the entire IT parameters, including AWS devices, through the dashboard.

PRTG Network Monitor could improve interaction with customers by offering direct support involvement instead of just mail responses. The solution could also enhance database observability and provide clearer pricing explanations when converting customers from perpetual to subscription models.

I have been using PRTG Network Monitor for three years.

The stability of PRTG Network Monitor is high. I would rate it eight to nine on a scale of one to ten.

The scalability for network monitoring is rated eight to nine ut of ten. However, for asset management and configuration comparing with other NMS technologies, it is less scalable.

PRTG provides support via mail only, which can be inconvenient due to time differences. There is no direct interaction or remote calls.

Positive

The initial setup of PRTG Network Monitor is very easy to use. There are no significant difficulties encountered.

PRTG Network Monitor used to be reasonably priced, but after changing to subscription models, the costs have increased. The solution remains user-friendly, which usually convinces customers despite the higher pricing.

I would recommend PRTG Network Monitor specifically for monitoring purposes. 

It is a suitable solution to monitor various IT devices and their internal performance. However, for comprehensive asset management or network traffic analysis, other modules or tools may be necessary. 

I'd rate the solution eight out of ten.

The solution's use cases depend on the number of interfaces you want to monitor. You have to calculate the values by referring to the licensing prices publicly published on their portal.

The solution has excellent redundant features. It also allows you to install two systems in one license, which is really good.

When you email the support team, they take three to seven days to respond and resolve simple issues.

The solution’s stability is fantastic.

PRTG Network Monitor is a very scalable solution. If you have good hardware and a good server, you can scale it up as much as you want.

The solution’s initial setup is very straightforward and user-friendly.

The software features, quality, manageability, and SLA system are fantastic. Based on my SLA, I can easily monitor and identify the service provider's bandwidth in real time. PRTG Network Monitor is a user-friendly solution.

The solution's integration is simple. You need to trigger the SNMP. It has two features. One is automatic detection, and the other is where you manually select and trigger your particular interface, and it should work. PRTG Network Monitor has some OID features in addition to network monitoring. If you know how to develop OID, the tool can work with other monitoring solutions.

PRTG Network Monitor is easy to manage, easy to use, and easy to operate.

Overall, I rate the solution a nine out of ten.