Easy to setup, many avaliable sensors, easy import of MIB, cheap
Systems Engineer at a financial services firm with 1,001-5,000 employees
We can monitor everything from one place and get email or SMS notifications.
What is most valuable?
How has it helped my organization?
We can monitor everything from one place and get email or SMS notifications.
We are monitoring QoS for site-to-site VPNs.
What needs improvement?
Creating maps
For how long have I used the solution?
3 years
Buyer's Guide
PRTG Network Monitor
November 2024
Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,875 professionals have used our research since 2012.
What was my experience with deployment of the solution?
Deployment is straightforward.
What do I think about the stability of the solution?
From time to time, you need to reboot the PRTG probe server.
What do I think about the scalability of the solution?
No, you can add more probes very easily even from prtg web console.
How are customer service and support?
7/10, main issue is that the company is in Germany and their support works during Europe business hours.
Which solution did I use previously and why did I switch?
I used Solarwinds, to set it up and tweek took a very long time, and very expensive compare to PRTG.
What's my experience with pricing, setup cost, and licensing?
You will not find anything cheaper that really does the job.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
President at a tech services company with 51-200 employees
Good compilation of system information on the central site; lacks pre-packaged integrations with other product sets
Pros and Cons
- "Good compilation of the system's information."
- "Can be slow in the way it polls the different engines."
What is our primary use case?
We have offices around Australia, we're a company organization with a couple of hundred people where we monitor four or five offices and their networks. We use the solution on a daily basis. We're a customer of PRTG and I'm president of our company.
What is most valuable?
We like the solution's report writing and the way that it compiles the system's information from around the network and brings it all back into the central site and the interface.
What needs improvement?
The solution could be improved by increasing the way that it polls the different engines which we feel is quite slow. It also doesn't integrate very well with service desks or anything else. Pre-packaged integrations with other product sets would be something we'd like to see in any future release.
For how long have I used the solution?
I've been using this solution for three and a half years.
What do I think about the stability of the solution?
The solution is stable except for when you want to do upgrades and then they try to move everyone over to the cloud versions.
What do I think about the scalability of the solution?
The solution is scalable, it's just a matter of including another piece of software and hooking it up through the network, through the Cisco routers, and away you go.
Which solution did I use previously and why did I switch?
I previously used Zabbix and Nagios which are problematic performance wise. They're not modern and neither are the interfaces. We prefer PRTG.
How was the initial setup?
The initial setup of the solution was easy. Our guys did some of it in-house and then we got an external party to help us, a local specialist. Implementation probably took about three months to get it to the point where we were happy with it.
What other advice do I have?
Use of the product requires planning. Start with your ideas on paper first before you start doing your deployment and then ask yourself 'what if' questions - what if this or that happens.
I would rate this solution a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
PRTG Network Monitor
November 2024
Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,875 professionals have used our research since 2012.
Project manager at a tech services company with 51-200 employees
A stable troubleshooting solution with easy setup
Pros and Cons
- "The solution is very easy to use and the web provides information with ease."
- "I would like to see network mapping."
What is our primary use case?
While I cannot say for certain, I believe we are using the latest version.
We use it for monitoring network devices and downloads.
How has it helped my organization?
The solution helps us with troubleshooting. We benefit from high performance and it can send out alarms.
What needs improvement?
The traffic, the status of the devices can stand improvement.
Moreover, I would like to see network mapping.
For how long have I used the solution?
We have been using PRTG Network Monitor over the past 12 months.
What do I think about the stability of the solution?
The stability at the moment is good.
How are customer service and technical support?
There is no need for much technical support. The solution is very easy to use and the web provides information with ease.
How was the initial setup?
The initial setup was simple and easy.
What other advice do I have?
Some clients have 500 users. Some clients have 100 users. It varies.
I rate PRTG Network Monitor as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Engineering and Pre-Sales Manager at a tech services company with 11-50 employees
It improves the status of my infrastructure, from networking devices to real-time machines
Pros and Cons
- "I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server."
- "It improves the status of my infrastructure, from networking devices to real-time machines."
- "The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely."
- "I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement."
What is our primary use case?
We use this solution for monitoring servers in our data center. It performs pretty well.
How has it helped my organization?
It improves the status of my infrastructure, from networking devices to real-time machines.
What is most valuable?
I really love the snmp library. It gives the flexibility to discover data and metrics about my interface and data server.
What needs improvement?
I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The stability is OK.
What do I think about the scalability of the solution?
The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely.
How was the initial setup?
The initial setup was simple.
What about the implementation team?
In House
Which other solutions did I evaluate?
We were previously considering Nagios Core, because it is over Linux and an open source solution. However, its problem is you have to do everything from scratch.
What other advice do I have?
It is important when choosing a vendor to consider the connectivity.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free PRTG Network Monitor Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free PRTG Network Monitor Report and get advice and tips from experienced pros
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