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PRTG Network Monitor vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.6
PRTG Network Monitor support receives mixed reviews; while some praise its responsiveness, others cite slow responses and limited contact options.
No sentiment score available
 

Room For Improvement

No sentiment score available
Sentiment score
3.9
PRTG Network Monitor needs improvements in customization, flexibility, support, integration, scalability, and mobile app performance, with costly licensing.
No sentiment score available
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
PRTG Network Monitor scales efficiently for medium to large enterprises with strong remote monitoring but may strain larger implementations.
No sentiment score available
 

Setup Cost

No sentiment score available
Sentiment score
6.4
PRTG Network Monitor offers scalable, cost-effective solutions, but recent subscription changes raise concerns about affordability for small businesses.
No sentiment score available
 

Stability Issues

No sentiment score available
Sentiment score
6.9
PRTG Network Monitor is stable and reliable, with minor issues related to hardware limits and occasional web interface concerns.
No sentiment score available
 

Valuable Features

No sentiment score available
Sentiment score
8.4
PRTG Network Monitor offers scalability, ease of use, real-time monitoring, robust alerts, and compatibility with diverse technologies.
No sentiment score available
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
99
Ranking in other categories
IT Infrastructure Monitoring (6th), Cloud Monitoring Software (8th)
ThousandEyes
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Number of Reviews
16
Ranking in other categories
Cloud Monitoring Software (18th)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of PRTG Network Monitor is 4.3%, down from 5.7% compared to the previous year. The mindshare of ThousandEyes is 4.3%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it a...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is harshly increased, from $4,000 last year to $99,000 now, with no additional features added. This is un...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous opt...
 

Overview

 

Sample Customers

Information Not Available
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about PRTG Network Monitor vs. ThousandEyes and other solutions. Updated: November 2024.
816,192 professionals have used our research since 2012.