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PRTG Network Monitor vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in Cloud Monitoring Software
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
IT Infrastructure Monitoring (8th)
ThousandEyes
Ranking in Network Monitoring Software
6th
Ranking in Cloud Monitoring Software
15th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 4.2%, down from 5.0% compared to the previous year. The mindshare of ThousandEyes is 3.7%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Tochukwu Uzomba - PeerSpot reviewer
Efficiently monitor networks across regions with seamless setup and robust feature set
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good compilation of the system's information."
"Nice product with an easy interface to use and a large variety of sensors."
"The email notifications are helpful, and the dashboards are user-friendly for people with little network monitoring knowledge."
"It gives me a live view of the traffic on the WAN."
"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router."
"My opinion is that this solution is not very expensive."
"This solution provides us with the needed feedback on our IT infrastructure. It allows us to grab all the information from a single point of view."
"The most valuable feature is the ability to span multiple technologies and multiple vendors."
"It's fairly easy to set up."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"One feature I liked is end-user monitoring."
"The company provides excellent service."
"The most valuable features are integration and ease of use."
"The solution is very easy to use."
"The installation process is not hard at all."
"The authentication overall - including to the VPN and LAN - is excellent."
 

Cons

"PRTG Network Monitor could improve the price."
"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."
"I would like to see more updates available in this solution."
"Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
"We need something that is more predictive. We would prefer if it wasn't a solution that was corrective and instead offered predictive insights so that we can handle problems before they even occur."
"PRTG Network Monitor needs to enhance network performance monitoring."
"I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"I would like the product to offer more agility."
"There is room for improvement in terms of customization and user-friendliness."
"The solution's network and reporting could be improved."
"The guest portal is hard to use."
"It would be nice if the solution covered other areas like server monitoring."
"The tool does not provide features for application-level monitoring."
 

Pricing and Cost Advice

"In my company now, we are using the free version."
"If you are not too sure about it, try the free version. Then, if you like it, you can go to the paid version and roll it out."
"The price was pretty good, very competitive."
"It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible."
"The pricing is reasonable for the features provided."
"PRTG Network Monitor is cheap."
"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."
"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
49%
Computer Software Company
8%
Government
5%
Financial Services Firm
5%
Computer Software Company
20%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about PRTG Network Monitor vs. ThousandEyes and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.