Ruckus Wireless Reviews

We are using Ruckus Wireless for different enterprise networks.

Ruckus Wireless is a valuable solution. It's both scalable and reliable. 

It would be better if there were more visibility on the cloud. We have some lack of visibility because of wireless interference, and you have to do some troubleshooting for the packet capture. They have a built-in packet capture, and we can monitor the application. You can see all things over the cloud. They also provide an on-premise solution, so they need to improve the on-premise version and ensure an output with more visibility. 

Live monitoring in a live environment should be good. What is happening with wireless is that the wireless client is not connected due to interference, and there should be a shield zone on their wireless cloud. If they give us more features on both Ruckus Cloud or on-premises, that will be best.

Nowadays, security is more important for everyone using wireless technology. If they implement a little bit of reduction and prevention features for some packets on the wireless cloud, some features like web filtering and some prevention for blocking will be good for the network.

It's a reliable solution. There is no issue, and it's reliable. But you need to improve in cloud services because nowadays, more users are coming to the cloud, not on-premises. Because of COVID, we have more users on the cloud. So, a feature for enhancing visibility will be good.

Ruckus Wireless is a scalable solution.

Technical support could be better. Ruckus support is a little bit slow compared to others. They take time. They need to improve support at the partner end, customer end, and distributor end.

The initial setup was straightforward.

We're a reseller, and we set up and deploy this solution.

We have a yearly license for our multiple mode 200 or 300 Ruckus Wireless systems. It's a good price.

On a scale from one to ten, I would give Ruckus Wireless an eight.

We primarily use the solution in order to provide public WiFi.

The beamforming has been the most valuable aspect of the solution for our organization. 

Technical support is very helpful.

The initial setup is easy.

We have not had issues with stability.

The scalability is great.

The pricing could be improved. We find the product to be quite expensive for our purposes. You have to pay extra for the support costs as well.

The solution should have more analytics capabilities.

We pay external fees for external third-party providers. It would be ideal if integration could be improved.

I've dealt with the solution for about four years or so. It's been a while. 

The solution has proven itself to be quite stable. It doesn't crash or freeze and we don't really deal with bugs or glitches. it's reliable. The performance is good. 

The solution scales well. We have given more bandwidth as well as extended the network through Smart Meshing and it's been fine. If a company needs to expand it, it can do so. No problem.

You do pay extra for technical support, however, I can say that they are very good. they are helpful and responsive and we have found them to be available when we need them. We are satisfied with the level of support we get from them.

We onboarded Ruckus as the first product in our company. We did not use anything else prior to Ruckus.

The initial setup is not complex or overly difficult. It's quite straightforward and pretty simple. A company shouldn't have any issues with the implementation. 

We handled the implementation ourselves. We did everything in-house and did not need any outside help. We did not require an integrator or consultant. I'm a network engineer. I can handle anything related to a setup quite easily.

The price is high and you do need to pay extra to get support covered under the license. 

Before choosing this solution, we analyzed other products such as Cisco's Meraki. We looked at a few other potential products as well, however, I cannot recall what they were at this time. 

We're not a supplier, however, we do implement Ruckus as a managed service.

We've used various deployment models, including on-premises as well as at the data center level.

I'd rate the solution at a seven out of ten. We've mostly been satisfied with its capabilities. As long as it works, especially in an outdoor environment, we're happy.

I would recommend it to other individuals and companies.

It's a wireless LAN solution. We are a college. We've got staff, students, guests, and admin staff. We use it to provide wireless internet connectivity for the third category of users usually separated by SA5U. We're using it for bringing on devices as a means by which our students can onboard their devices.

The setup is very straightforward. The configuration process is quite simple as well.

The stability is excellent.

We haven't had any issues with scaling.

It's easy enough to set up by yourself, and if you need help, they are ready to assist.

Their technical support is very responsive.

I cannot say that I have had any issues so far. I cannot recall missing any major features.

The pricing is okay, however, it could be a bit lower.

I've been using the solution for about six years now. It's been a while. I have quite a bit of experience.

The stability has been very good. It's so stable that we have never had problems for the past six years - and it's been running continuously with no issues. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The solution scales well. If a company needs to scale it, it can do so.

In fact, currently, we're actually in the process of increasing the number of access forms.

We have about 1300 users on the solution currently.

We've dealt with technical support in the past and found them to be very helpful and very responsive. You can reach them easily via chat or email. We are satisfied with their level of support.

The initial setup is very easy and it's quite a straightforward process. It's not overly complex or difficult. If you run into any issues, in any case, their support is right there to help.

The installation process doesn't take too long. It's only about a couple of hours or so if you are doing a setup from scratch.

We have two admins and four engineers that can assist with any deployment or maintenance. 

The pricing could always be a bit lower.

You do need to pay for an annual support license.

We were using that B3000, we are moving to BXV now.

We've been quite happy with the solution and are even expanding it out right now. I'd rate it at an eight out of ten overall.

I would highly recommend the product to other users or organizations.

Ruckus Wireless was deployed almost four or five years ago for our Wi-Fi network, but we were not using it for our highest metric. We recently started using it for our internal network. We are using Ruckus Wireless for the metric that is connecting the top management to the internet.

I can manage the network through a cell phone, which is a plus from my side. I am also able to visualize the network. I can also check the quality of the signal for different clients that are currently connected and see whether the quality is excellent, moderate, or poor. Sometimes, I can even adjust the signal strength.

They could add more flexibility for switching over to another radio if a radio is poor. I am not able to change the radios from 2.4 GHz to 5 GHz. I am yet to figure it out. I want it to be a bit more explicit or a bit easier to change radios.

When you shut it down, you lose some of the information. It would be good to have a controller where I can store the information, and later on, I can retrieve the information. There should be some form of small storage to keep the information.

Its price should also be improved. Its price is currently quite high.

Based on the experience so far, it is stable. I'm judging based on the experience of the people who are using it. I am using it for the top management, and I have also put an order for more APs.

It is scalable. You can connect the APs through a mesh without using cables, which makes it easy to scale out.

I haven't contacted them yet because I can handle the challenges. If I get something that is beyond what I can handle, I will get in touch.

It was okay. I didn't need any training for the setup. You simply go through the manual. I saw a video just once and then installed it.

I did it on my own.

It is a good product, but it is pricey. In terms of the pricing, it is a bit expensive.

I would recommend this solution, but they should reduce the price.

I would rate Ruckus Wireless an eight out of ten.

We originally installed Ruckus for our public Wi-Fi, but we are now using it for our internal network. We had used it in the public Wi-Fi for at least three or four years before implementing it for our network, which was about three months ago.

Right now, we are using it for online connections and applications like Zoom and Google Meet.

The most valuable feature is simplicity.

I really like Ruckus Unleashed, which is the feature that provides a quick solution for me to control the APs.

I would like to see more reports for the Unleashed feature, as my bosses require these and it would be best if I could include more.

There are times when I have trouble connecting and I would like to view the logs, but when I shut down Ruckus, the logs are deleted. Once the AP comes back up, the information will be gone. I would like the option to not have my logs deleted when I shut down the device so that I will be able to troubleshoot.

We have been using Ruckus Wireless for at least three or four years.

So far, so good. I haven't had any challenges. It is being used by my directors and I have asked them to give me feedback. So far, I'm not getting any complaints.

For the smaller network, which is just the company directors, we have about 20 who are on the network. The public Wi-Fi has a very large number of users.

I am planning to increase the number of APs once the directors have assessed it. I expect to buy more access points for other areas, such as marketing, where I want to put high-density and high-capacity APs.

Because of the simplicity and the connection, I have never had to contact technical support. I have been able to do everything on my own.

It was easy for me to set up.

I completed the installation and setup on my own.

The setup that I have at the moment does not require licensing, although I am not sure whether a bigger project will mean that I have to spend more.

With respect to our internal network, we are still using one as a control and testing the system to see if it's going to give us the solution we want.

This is a product that I can recommend to others.

I would rate this solution an eight out of ten.

Generally, customers look for wireless connectivity for their users and guests systems as well. Most of the customer feel comfortable with Ruckus due to the fact that they have SMS based authentication features and an OPB based authentication within the hardware.

The solution is very easy to use and manage.

The solution is quite flexible, which is a great selling point for our clients.

They are competitive if you compare their capabilities with Cisco and other competitors.

They have all the features in terms of wireless technology. They have most of the features already there in the controller and their wireless system.

The pricing needs to be more competitive. They need to re-examine their business model and see if there is a way to provide their service at a cheaper cost.

I've been using the solution for at least four or five years at this point. It's been a while.

In terms of the hardware, the stability could improve a bit. However, in terms of configuration and reconfiguration, it is quite stable.

The solution can easily scale and expand. If a company needs to make it larger, they can do so quite easily.

We're pretty technical, so we can assist our clients. However, when we or others need to reach out to technical support, it's remote via telephone. We're pretty satisfied with their service. I'd rate them nine out of ten overall. It's pretty good.

We use different products. Occasionally, a client may want to use Cisco. I'm not, however, too familiar with Aruba. Whatever we use depends on customer requirements and not our personal preference. I find Cisco to be a bit costlier. That said, it has lots of features on offer.

The difficulty or ease of set up depends largely on a client's environment and infrastructure.

It takes, at maximum, one day to deploy. You can get it up and running pretty quickly. If the network is there, I can configure any IP from anywhere.

Their pricing is quite high. It can be higher than Cisco. It all depends on the features a client needs.

We're Ruckus partners.

We use a variety of different versions of the solution. We also can deploy the solution both on the cloud or on-premises, depending on what our clients require.

I personally deal more on the side of project management, although I do occasionally also do technical evaluations.

This solution works best for SMBs. Most of our clients are medium-sized organizations, typically in the university and education sector. We also handle some big nightclubs.

On a scale from one to ten, I'd rate it at a nine. We definitely haven't had any issues with it.

• Wireless platform for user and medical production devices throughout the enterprise
• Also serves guests wirelessly.

Better AP capabilities in tough RF environment. We upgraded from a Cisco wireless network and saw a marked improvement. Near flawless VoWiFi using Spectralink phones.

Adaptive antenna arrays (and corresponding algorithms) allow for excellent performance in challenging environments.

It's always good to have more analytics and reporting right on the controller when possible. However, Ruckus already has pretty good capabilities in that area as well as an excellent big data analytics engine with SmartCell Insight.

SMB is what we have been using Ruckus for. We have a few clients with multiple buildings and/or larger campuses that this works great with. We have deployed the outdoor APs as well and they are solid devices, especially in our hot summers in Texas.

It really is almost a set-it-and-forget-it solution. Our helpdesk guys can easily administrate it if needed, and troubleshoot with minimal training. Along with our documenting and naming schemes for APs and locations of devices, finding and correcting issues is easy, but rare.

The list of options you have is great:

• throttling guest networks
• the controller dashboards for administration
• on-the-fly configuring, settings, hours of use, etc.

The most valuable is the central administration. Provides quick views of activity, from the number of clients online to signal and noise readings.

The cloud controller needs work. My big issue is that all APs can't set static IPs. Also, adding customers to your dashboard is not that easy at all. I wish I could pop out some reporting from the dashboards as well.

The Unleashed is a 10 out of 10. It's a great price point to push with our smaller clients and still provides top-notch coverage and features. I am not a big fan of the hosted cloud controller, 5 for that.