Ruckus Wireless Reviews

My company sells wifi access points to enterprise customers. Customers need to manage the wifi controller separately. We are managing their Wifi router on their behalf. We provide internet connectivity through the router, the Wireless LAN.

The most valuable feature is that Ruckus offers better coverage.

Previously, we would need to purchase appliances every time but it caused our data centers to get filled. Ruckus now has cloud-based controllers. They resolved the issue we were having. 

We've been using Ruckus for around five years now.

We don't have any problems with scalability. We purchased 400 access points. We had 1,800 to 2,000 APs attached to it. 

We are in the process of procuring a new controller. Ruckus is fine for our solution.

Technical support is good. They resolved 100% of the issues we come to them with. We are satisfied with them.

We have to extend the access points and the controllers which was not a big issue to implement in this project. But when implementing the access points, the problem was when installing a new access point in a new location. Because we have to send a person to that place. And we have to put to the configuration on that access point and then needed to work with the controller. In the new Ruckus platform, we already accommodate using some kind of barcode reader, so that problem was resolved. 

Ruckus pricing is good compared to its competitors. 

I would rate Ruckus a nine out of ten. I would recommend it. 

Most customers are not using the wireless LAN as an extension of the wired LAN. So what they are looking for is some value-added service. They want wireless access with some kind of portal that can issue vouchers, like a value-added platform. 

We use this solution for a variety of companies, including those in transportation and the government sector as well. It's used for wireless access. 

Overall, we are very satisfied with its capabilities.

The pricing is very reasonable. 

It is flexible.

It contains almost all of the new features that solutions require for wireless access.

The scalability has been very good.

Technical support has been good.

It would be ideal if the solution offered more features. 

The product could use more integration capabilities. 

We've used the solution for a while now. We use it continuously, on different projects.

We've installed the solution for many clients so far. 

We find the solution to be very scalable. I'd rate the scalability at about an eight or a nine out of ten.

We have ten employees that work directly with the product.

We have been satisfied with technical support, they have been helpful and responsive. 

We use solutions such as Juniper, Cisco Meraki, Ruckus, and Extreme. We are an independent integrator company, so we use the best solution for the customer.

The time it takes to install the solution depends on the number of the EPs. We are speaking about the settings, not the manual installation. If we are speaking about the configuration, it takes one day in most cases.

We have a team of ten that can handle deployment and maintenance tasks. They are all engineers.

We handle the implementation process for our clients. 

The solution is reasonably priced as compared to, for example, Cisco, which is much more expensive. 

Customers need to pay a yearly licensing fee.

Every month we have different installation projects. Sometimes we use Ruckus if the customer is satisfied with this solution. Usually, we suggest things to the customer based on if the price and if a client is price-conscious they tend to choose this, as opposed to Cisco, which is more expensive.

I'd rate the solution at a nine out of ten. We have been happy with it so far. 

I'd recommend the solution to other users and organizations. 

Ruckus Wireless was deployed almost four or five years ago for our Wi-Fi network, but we were not using it for our highest metric. We recently started using it for our internal network. We are using Ruckus Wireless for the metric that is connecting the top management to the internet.

I can manage the network through a cell phone, which is a plus from my side. I am also able to visualize the network. I can also check the quality of the signal for different clients that are currently connected and see whether the quality is excellent, moderate, or poor. Sometimes, I can even adjust the signal strength.

They could add more flexibility for switching over to another radio if a radio is poor. I am not able to change the radios from 2.4 GHz to 5 GHz. I am yet to figure it out. I want it to be a bit more explicit or a bit easier to change radios.

When you shut it down, you lose some of the information. It would be good to have a controller where I can store the information, and later on, I can retrieve the information. There should be some form of small storage to keep the information.

Its price should also be improved. Its price is currently quite high.

Based on the experience so far, it is stable. I'm judging based on the experience of the people who are using it. I am using it for the top management, and I have also put an order for more APs.

It is scalable. You can connect the APs through a mesh without using cables, which makes it easy to scale out.

I haven't contacted them yet because I can handle the challenges. If I get something that is beyond what I can handle, I will get in touch.

It was okay. I didn't need any training for the setup. You simply go through the manual. I saw a video just once and then installed it.

I did it on my own.

It is a good product, but it is pricey. In terms of the pricing, it is a bit expensive.

I would recommend this solution, but they should reduce the price.

I would rate Ruckus Wireless an eight out of ten.

The initial setup is pretty straightforward. Typically, the customer has the know-how to configure and put the products up by themselves. It's a pretty straightforward process.

When we buy this product for our customers, we have noted in the past that this product has an excellent signal.  

Ruckus is a bad solution in general. It's pretty old and outdated.

When the customer wants to change that technology of the AP from the solution of old technology to new technology, they need to change the controller and the AP, and this is the point that tends to break the solution. It's hard to update.

We also work with Cisco and Aruba. We offer all three to our clients and they tend to choose which one they want to work with, or which has the best price point for them.

The initial setup is very easy and most customers handle it themselves. They can do the setup and configuration as it is not overly complex or difficult.

Typically, the client handles the implementation themselves, however, we can assist as necessary.

The customers don't seem to mind the cost of the solution. Typically they decide to go with it based on the cost.

We're partners and resellers. We used to have a relationship with Ruckus, however, it was purchased by Broadcom, and we don't have any business relationship with them.

It's important for us to present to our customer with some options. However, normally, our customers have a specific budget. In this case, we only move with the needs of our customers. In terms of Meraki, Ruckus, Aruba, et cetera, all work fine. We don't have problems. We don't have interference, or need a box reset, or face other kinds of problems.

Overall, I would rate the solution at a three out of ten.

It's very reliable and it's easy to use. If you need more analytics regarding Smart Zone, IoT, or SOP platforms, it's great. But mostly, it's reliable wireless equipment.

The Ruckus platform in general could be improved — it could be more user-friendly.

Ruckus should be more customizable, especially regarding KPIs and analytics.

I have been using Ruckus Wireless for three years.

Ruckus is both stable and scalable.

The customer support is average; overall, it's pretty good. But most of the companies in this area provide the same technical support.

The initial setup is pretty easy. Deployment only takes a few minutes.

Ruckus is an expensive solution.

Overall, on a scale from one to ten, I would give this solution a rating of eight. I would absolutely recommend Ruckus to others — 100%.

We use and deploy it to provide internet access to our corporate users, walk-in guests, and sites users.

The solution is extremely useful, but too costly. Most customers revoke the idea of deploying it when they observe the cost per AP license.

• The product is very reliable. 
• It has a great response.
• It has one of the smoothest operations. 

It is too costly.

The cost per AP license should be worked on.

The biggest advantages of Ruckus Wireless are pricing and support.

I think it would be nice if Ruckus offered the option of a cloud interface for easy configuration of Ruckus Wireless.

We've been using Ruckus Wireless for three months. Our company is a Ruckus integrator.

I've only worked with Ruckus Wireless, and it's okay for me. We've had no problems with stability.

We looked at other vendors, and I think Ruckus Wireless offered a larger range.

I rate Ruckus Wireless 10 out of 10. It's the best wireless solution.

There is some strain with Ruckus because of various buyouts involving the company used for data centers and the cluster.

I don't have any problems or improvements to suggest for this solution. I would rate it as nine out of ten.