Ruckus Wireless Reviews

Our use case is for public Wifi. I'm a system integrator. 

The product is easy to configure and user-friendly. The technology is very robust. 

I'd like to see some analytics features in the control itself. 

I've been using this solution for 10 years. 

The solution is stable. 

The solution is scalable. If one controller is not sufficient, you can add another.

We have access to technical support and they are generally quite good. 

Positive

The initial setup was very easy, it's just a matter of configuring the access point. 
It's recognized by the controller, and when you onboard it on the wireless network everything is done automatically. One access point takes about 10 minutes to deploy. Other than for the software, there is no maintenance required. 

Licensing costs are reasonable and we can pay extra for additional support. 

I highly recommend this solution and rate it nine out of 10. 

My company sells wifi access points to enterprise customers. Customers need to manage the wifi controller separately. We are managing their Wifi router on their behalf. We provide internet connectivity through the router, the Wireless LAN.

The most valuable feature is that Ruckus offers better coverage.

Previously, we would need to purchase appliances every time but it caused our data centers to get filled. Ruckus now has cloud-based controllers. They resolved the issue we were having. 

We've been using Ruckus for around five years now.

We don't have any problems with scalability. We purchased 400 access points. We had 1,800 to 2,000 APs attached to it. 

We are in the process of procuring a new controller. Ruckus is fine for our solution.

Technical support is good. They resolved 100% of the issues we come to them with. We are satisfied with them.

We have to extend the access points and the controllers which was not a big issue to implement in this project. But when implementing the access points, the problem was when installing a new access point in a new location. Because we have to send a person to that place. And we have to put to the configuration on that access point and then needed to work with the controller. In the new Ruckus platform, we already accommodate using some kind of barcode reader, so that problem was resolved. 

Ruckus pricing is good compared to its competitors. 

I would rate Ruckus a nine out of ten. I would recommend it. 

Most customers are not using the wireless LAN as an extension of the wired LAN. So what they are looking for is some value-added service. They want wireless access with some kind of portal that can issue vouchers, like a value-added platform. 

We recently proposed a Ruckus solution using Cisco switches, in our local area. We have a local network for Cisco switches that we can help implement, as well as wireless connectivity that we are proposing. For a better wifi experience, we proposed a Ruckus solution.

It has great features. 

It also has cloud connectivity. All IPs can be managed and monitored by the customer from a single console. They will also manage and share the various regions' IPs and locations all over the world. However, a single console can be monitored and managed from anywhere in the world.

We would like to see a better licensing model for our customers.

We have been providing Ruckus Wireless for a couple of months.

Ruckus Wireless is scalable.

We have three or four clients who currently use Ruckus Wireless.

Technical support is fine.

We also provide Cisco Catalyst Switches, and Alcatel switches for customers. We are gold partners with Alcatel which is why we work with Alcatel products such as PBX, network switches, and WiFi.

The installation is straightforward.

I can take a week to install.

Commercially Ruckus for its features, its pricing is expensive for the customer. Customers go back and forth with the pricing, but we convince them that it is beneficial to include features.

Licensing is subscription-based.

This solution is provided by a team of three engineers at the upper and management levels.

I would recommend this solution to others who are interested in using it.

I would rateRuckus Wireless an eight out of ten.

We are an ISP and mobile operator. We provide customers with almost everything there is to do with wireless. I am also currently doing the whitepaper from our company.

Personally, I like it, and I try to encourage people to go for Ruckus because I find the Ruckus coverage is fine. The speed between client to client is really nice. It is better than any other vendor, but officially, I cannot say that to people.

I have not got any major problem using Ruckus, but the price and technical support could be better.

I have been using Ruckus Wireless for six years. 

It is a stable product. One of the R500 Access Points accidentally went underwater. Water was flowing inside the access point. I just kept outside it in front of a fan for two days, and it is working again. It is very nice, and I don't think any other brand will give me this kind of durability.

Technical support could be better. About two months ago, I received a complaint from one of our customers about the R500 Wireless Access Point. One of the radios was flat dynamically. But after reconfiguration, the controllers and everything else were fine. I opened a ticket with Ruckus, but it was not very helpful.

We are also an Aruba and Cisco partner. 

I am in love with Ruckus because it's very easy to configure. Even after the demo and installation, it is easy for me to convince the customer, and sometimes, they can even do it on their own.

The price could be better. Normally, if you find customers paying for cost-effective wireless solutions, Ruckus devices are a little expensive compared to other vendors. Even if I ask them to go for Ruckus, they will choose Aruba and sometimes Cisco Small Business Solutions because of the price. The license is paid on a yearly basis.

I would recommend Ruckus Wireless to potential customers.

On a scale from one to ten, I would give Ruckus Wireless a nine.

We are a reseller and integrator. We use this solution when our clients have a lot of users or devices that need to be connected to one IP. We use it for a high capacity of connections.

Its high capacity is the most valuable. It is also very stable. It is way more stable than other platforms.

Its security can be improved. It doesn't use Wireless IPS. Therefore, we have to combine WatchGuard that uses a Wireless IPS but is a separate solution. These two solutions work in conjunction. We are using the WatchGuard as a sensor and Wireless IPS, and Ruckus is like a platform that is used for the connectivity of the network.

I have been using this solution for the last ten years.

Its stability is very good. We use the switches, and the switches have more stability than the wireless.

It has good scalability. We can use ten appliances with an AP. We can migrate to the SmartZone or Cloud. You can use the same appliance initially when you are a small business, and you can keep on using it as your business grows. Its scalability is very dynamic as compared to Aruba Instant On, where you have to use different appliances when your company starts to grow. 

Most of our clients who are using this solution are small and medium companies. We have a few clients who are large companies.

Their technical support is very good. I was recently trying the Zone demonstration of cloud, and they responded to and answered my questions. Their support was agile. They have documentation, manuals, and videos on YouTube.

Its initial setup was easy. If we are using a common line, it is not difficult to deploy Ruckus Wireless.

The deployment duration depends on the size of the company. For a small company, we can deploy this in minutes. For a large company, it can take a lot more time.

Ubiquiti and Aruba Instant On are good for small businesses in terms of cost than Ruckus Wireless.

Our clients evaluate Ubiquiti and Aruba Instant On. Both these solutions are designed for small businesses. They are good for small businesses in terms of cost and capabilities. They have very few capabilities as compared to Ruckus Wireless, but they are very good for small businesses. Ruckus Wireless also has a better connection capacity than other brands. Ruckus Wireless is suitable for medium or large companies, and Ubiquiti and Aruba Instant On are suitable for small companies.

I would recommend this solution depending on the needs and the size of the company. For a higher connection capacity, I would recommend Ruckus Wireless. If you don't require a higher capacity, I would recommend Aruba Instant On or Ubiquiti. Ruckus Wireless is suitable for medium or large companies, and Ubiquiti and Aruba Instant On are suitable for small companies.

I would rate Ruckus Wireless a nine out of ten.

We use Ruckus Wireless to provide wireless access to our employees and our clients in our offices. It works fine.

The multiple network access has improved my organization. It gives visitors the functionality so they can check their own networks and their VPNs and browse the internet. At the same time, it gives our employees the ability to go unplugged instead of having to be hardwired to access network resources.

The ability to have multiple wireless networks with different settings is the most valuable feature. We can give our internal employees the ability to access our internal resources while giving our visitors access to a guest version of the network which only gives them access to the internet but they can't connect to any of our internal resources.

It is very stable, it runs with no problem.

We use it in all of our offices, it scales fine. We have central control of all the offices that they all have the exact same wifi configuration that we can manage centrally.

We switched because we needed something that was a little more empire scale instead of little small hotspots located all around different wireless networks at different offices. Our people are always asking to connect and want to expand the capability of giving guests access to the internet while still protecting the infrastructure.

The first criteria we consider when considering a solution is responsiveness. They should also have good customer service and support team. We consider the stability of the platform and make sure that it's going to work and serve with minimal issues.

The initial setup was pretty straightforward. My network guy ]is the one to test it and he did the setup and got it up and running pretty quickly. He switched out our old system with multiple access points all around pretty quickly.

We also looked at Cisco and Aruba but Ruckus pricing was better. 

I would rate it an eight out of ten. To make it a ten I would like the ability to replace it if we do have a faulty device. Getting one faster might be helpful. I would like to have autoconfiguration where instead of having to configure a new network, we would be able to push all configuration out a little easier with the interface. 

Once we got it set up and configured we've had little issues and it's been relatively stable. We use it across all seven of our offices and they all have the exact same wifi setup so when I go into any office I can get on the network and access resources.

Ruckus is very useful with hospitality. Actually, it's unique when it comes to hospitality and education, and high-use environments.

The solution is very easy to use. 

The stability is great. It's a very stable product and is very good at hospitality integration. The cloud path solution for education is very helpful. When it comes to onboarding students and employees to the system, it's easy.

The product can scale. 

Support is helpful. 

Users get a good ROI. 

The development time is slow. It takes a very long time to get new features. That said, when upgrades do come, it's quite stable. It would be nice, however, to get more frequent updates. 

The cloud system from Ruckus is not mature enough just yet. They need a better cloud controller. 

I've been using the solution for about 12 years. 

The solution is very stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

The scalability is great. I'd rate it nine out of ten in terms of the ability to expand as needed. 

We have more than 40 clients using the product right now. 

Technical support is quite helpful. They keep track of tickets quite well.

The deployments are fast. It takes a maximum of one hour to deploy an on-premises version and less than 30 minutes if you are deploying to the cloud. 

You only need one or two people to manage the deployment and maintenance of the solution. The implementation typically requires a network engineer. 

We are a systems integrator. We are able to deploy the solution easily ourselves. 

We've seen a very good ROI. I'd rate the ability to achieve ROI nine out of ten. 

On-premises deployments have perpetual licensing. Cloud licenses offer a yearly subscription. 

We're integrators. 

We can use on-premises and cloud deployments. 

I'd recommend the solution to others, however, it depends on the size of the network. They have multiple models of access points and switches, so whether this product would be ideal or not depends on the sizing.

Overall, I would rate the solution eight out of ten. 

My customers use Ruckus Wireless for computing, data transfer, and internet access.

I like the price and its capacity.

The initial setup could be more straightforward. It would be better if we could seamlessly integrate security tools like a firewall or IPS with Ruckus Wireless.

I have been using Ruckus Wireless for almost ten years.

Ruckus Wireless is stable.

Ruckus Wireless is scalable.

The initial setup is not straightforward.

Ruckus Wireless pricing is reasonable. 

On a scale from one to five, I would give Ruckus Wireless pricing a four.

On a scale from one to ten, I would give Ruckus Wireless a seven.

Although this product is a very good wireless solution and good for my customers over here, I still have to deal with poor integration.