Consultant at a tech services company with 51-200 employees
Made reporting of data more consistent but SAP BO is expensive
What is most valuable?
The Universe in BO ensures consistent coding for business rules etc.
How has it helped my organization?
Made reporting of data from the ERP systems in Oracle more consistent.
What needs improvement?
None
For how long have I used the solution?
3 years - Blokker and BT, Netherlands
Buyer's Guide
SAP BusinessObjects Business Intelligence Platform
October 2024
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What was my experience with deployment of the solution?
None
What do I think about the stability of the solution?
None
What do I think about the scalability of the solution?
None
How are customer service and support?
Customer Service: GoodTechnical Support: Good
Which solution did I use previously and why did I switch?
Reporting was previously done ad-hoc.
How was the initial setup?
I was not involved in the setup of the solution.
What about the implementation team?
We implemented in-house with assistance from BO and consultants.
What's my experience with pricing, setup cost, and licensing?
Not involved in the setup or costs of the product.
Which other solutions did I evaluate?
I was not involved in the decision-making process.
What other advice do I have?
Check out the competition - SAP BO is expensive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Intelligence and Decision Support Team Leader at a university with 1,001-5,000 employees
We had to deal with data quality problems on deployment, but we can now develop time-based, visualized analyses.
What is most valuable?
The ad-hoc reporting in a web environment is great.
How has it helped my organization?
We have integration with 30 different systems now. Business users manual data-entry load has decreased, and data between different systems are consistent in almost-real time.
We can develop time-based, visualized analyses with our BI platform, and four years ago, business users had to prepare their complex records in Excel every time they needed data reports. Now they only need to refresh reports. On the other hand, business users were only able to query data four years ago, but now their visions are changing and they are now performing data mining and forecast analyses.
What needs improvement?
Data mining and more visualized reports are the next steps.
For how long have I used the solution?
I've used it for four years.
What was my experience with deployment of the solution?
We had to deal with data quality problems.
What do I think about the stability of the solution?
It has inadequate data analysis and data profiling, which has increased testing and user acceptance duration.
BO Web Intelligence, v4.0 is more unstable than XI v3.x. We’ll upgrade to v4.1 in Q3.
What do I think about the scalability of the solution?
There were issues in v4.0 SP1 but we are now using SP5 and it has improved.
Which solution did I use previously and why did I switch?
No, we did not.
How was the initial setup?
Setup was straightforward, but the customization and implementation process was complex.
What about the implementation team?
We started with a vendor-partner, but now we have in-house team and still get consultancy advice from the partner.
Which other solutions did I evaluate?
- Cognos
- Microsoft SSIS
- SSRS
What other advice do I have?
First, perform an analysis of your business users' requirements.
The data quality and your data warehouse models are the most important parts of a BI project. Design the model from both business requirements and source data. Make sure you involve business users from the beginning and explain the advantages of business intelligence to the data life-cycle well. Assign a short and attractive name to the web site and/or tool that users can remember easily and will like.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SAP BusinessObjects Business Intelligence Platform
October 2024
Learn what your peers think about SAP BusinessObjects Business Intelligence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Senior Business Analyst, Big data at a manufacturing company
Can process big volumes of data fast
Pros and Cons
- "It can process big volumes of data fast."
- "Currently, we can use Explore to do data discovering, but cannot generate charts."
What is our primary use case?
We mainly use SAP BO to do operation and financial reporting. More than 100 reports were created on it. User can easily access all reports through the BO web link (portal).
How has it helped my organization?
Because our ERP system is SAP ECC, and SAP BW is the data warehouse, BO is the best choice to integrate with either SAP ECC or SAP BW.
What is most valuable?
Good, powerful functions in the table format report compared with Microsoft Power BI. It can process big volumes of data fast.
What needs improvement?
It should have a better integration with Excel. Currently, we can use Explore to do data discovering, but cannot generate charts.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Software Engineer at a tech company with 501-1,000 employees
The security features and flexibility of the product are the most valuable functions of BO. They need to improve the processing of software as it has lag when it initially starts.
What is most valuable?
The security features and flexibility of the product are the most valuable functions of BO.
How has it helped my organization?
BO helps our organization make important business decisions with the data it provides. It has great integration with an ERP solution.
What needs improvement?
They need to improve the processing of software as it has lag when it initially starts.
For how long have I used the solution?
I've used it for four and a half years.
What was my experience with deployment of the solution?
We had no issues deploying it.
What do I think about the stability of the solution?
There are some issues with the stability, but this is improving.
What do I think about the scalability of the solution?
We have had no issues scaling it for our need.
How are customer service and technical support?
The tech support is pretty good.
Which solution did I use previously and why did I switch?
I've been using it for a long time.
How was the initial setup?
The initial setup is pretty straightforward.
What other advice do I have?
The implementation is much more fun when you know what kind of requirements you're going to process I think it is the best product on the market as it has good integration with ERP.
Disclosure: My company has a business relationship with this vendor other than being a customer: We have a business relationship.
Consultant at a tech services company with 10,001+ employees
With some of these tools, the technical dependency is much lower.
Valuable Features
- Easy interface for business users
- Advanced functionality in BI
- It connects any data sources with SAP Business Objects tool
Improvements to My Organization
There are many tools that help the organization like SAP Lumira, SAP Business Explorer, SAP Design Studio and Dashboard to give you the summary and detailed analysis. With some of these tools, the technical dependency is much lower.
Room for Improvement
The Events feature needs to be improved, and I have already suggested this in the SAP Ideas portal. It is related to BOBJ.
Use of Solution
I've been using it for the last seven years.
Deployment Issues
We have had no issues with the deployment.
Stability Issues
The stability is again dependent on your sizing activity. If you don't have enough hardware and use it a lot, the tool will crash.
Scalability Issues
We have had no issues with scaling it for our needs.
Customer Service and Technical Support
10/10 - technical support is brilliant.
Initial Setup
It's dependent to the client requirement. As I said earlier if sizing is done properly then you will not face any issues. If not, you may face issues if your utilization is high and resources are low.
Implementation Team
I performed multiple implementations and upgrade projects for the BOBJ and BODS tool.
ROI
It depends how the customer is utilising the solution.
Other Advice
Business users can learn it very fast because it is easy to operate.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Entrepreneur at a tech services company with 51-200 employees
A robust solution with pretty direct integration with SAP ERP, but needs better pricing and more dashboarding metrics
Pros and Cons
- "It is stable and robust. It has pretty direct integration with SAP ERP. It is easy to use."
- "Its price should be better. It is expensive and not cost-effective. It should also be improved in terms of end-user experience. It requires further improvements for usability and ease of use. It should have more dashboarding metrics and much faster integration with ERP so that when you double click, you can instantly see the scenario-based result."
What is our primary use case?
We use it for dashboarding. We are using the previous version of this solution.
What is most valuable?
It is stable and robust. It has pretty direct integration with SAP ERP. It is easy to use.
What needs improvement?
Its price should be better. It is expensive and not cost-effective. It should also be improved in terms of end-user experience. It requires further improvements for usability and ease of use.
It should have more dashboarding metrics and much faster integration with ERP so that when you double click, you can instantly see the scenario-based result.
For how long have I used the solution?
I have been using this solution for about ten years.
What do I think about the scalability of the solution?
We have about a hundred users of this solution.
How are customer service and technical support?
Their technical support is all right.
What about the implementation team?
It was a partner who did the installation. It took about one week. You need two people for its deployment.
What's my experience with pricing, setup cost, and licensing?
It is not cost-effective. It is expensive.
What other advice do I have?
I would rate SAP BusinessObjects Business Intelligence Platform a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant BI at a tech vendor with 51-200 employees
You can use Universe Designer to manage joins or derived tables as you wish.
What is most valuable?
Universe Designer is the product's most valuable feature because you can manage joins or derived tables as you wish.
How has it helped my organization?
The business can create their own reports and dashboards.
What needs improvement?
Maybe they can improve some features in report designer, like the possibility of associating colors with the dimensions. For example, if you could associate blue with the dimension "France", red with "United States", etc.
For how long have I used the solution?
I have used this solution for a year and a half.
What do I think about the stability of the solution?
I have not yet encountered any issues with stability.
What do I think about the scalability of the solution?
I have not yet encountered any issues with scalability.
How are customer service and technical support?
I rate them 9/10. Very good and very fast support from SAP.
Which solution did I use previously and why did I switch?
I used Jaspersoft and I changed at the same time as I changed jobs.
What's my experience with pricing, setup cost, and licensing?
I think the pricing and licensing is expensive, but the tool is aimed at the big companies.
What other advice do I have?
If the business case calls for creating static reports/dashboards, this tool is awesome. If the business case is for dynamic reports/dashboards, I don't recommend it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free SAP BusinessObjects Business Intelligence Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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