The solution has been extremely stable. We haven't had any issues so far.
The setup is pretty easy. It's not hard at all.
Technical support, overall, has been very good and we've been happy with their level of service.
Most of my experience is with Business Objects. I have done a little with Cognos Elite also. Comparatively I find Business Objects much easier to work with when it comes to customizing the presentation of the data. Neither of the two products does a drill-down as well as you can in Crystal Reports, but they both allow you to create multiple views of the data on one page. Business Object WEBI reports allow you to use multiple universes and multiple report pages in one WEBI document.
Both system will force you to use another layer between the presentation and data layers. In Cognos it is called Framework Manager. In WEBI it is called Universes. Both Universes and Framework Manager define the structure and connections the are usable to the presentation layer. Both middle layers can connect to any kind of database or even spreadsheets on an accessible drive.
Both products will force you to use their WEB portals as an interface into the presentation layer. Both allow you to schedule and deliver reports in multiple formats and in a variety of means. Links to reports, send the reports via e-mail, only send reports with data the user can see, and send alerts when reports fail are just a few of the common things that can be done.
When it comes to ease of use, Business Objects is a lot more intuitive and straight forward. Cognos seems to make you take a lot more steps to get the same results. Some of those steps are tough to figure out. The term "clunky" comes to mind when I think of working in Cognos.
Both products offer very similar concepts and tools to summarize and chart the data in a report.
Licensing costs and how you want to architect your server infrastructure are going to be the key driver to which product fits your organization better. Business Objects offers the advantage of another more static reporting tool with Crystal Reports.
The solution has been extremely stable. We haven't had any issues so far.
The setup is pretty easy. It's not hard at all.
Technical support, overall, has been very good and we've been happy with their level of service.
The basic components of the solution could be improved.
The UI could be updated a bit.
I can't think of any features that are currently missing from the product at this time.
We've been using the solution for about seven years at this point. It's been a while. We have a lot of experience with it.
We've found the stability of the solution to be very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
Plenty of users in our organization actually use the solution.
Technical support for the most part has been very good. We've had a positive experience and we are quite satisfied with the level of support they provide to us.
I don't recall the company using a previous solution. As far as I know, the company has only ever really used SAP.
We've found the initial setup to be pretty straightforward. It's not so complex. A company shouldn't have any trouble with the implementation process.
We didn't need any assistance with the integration process. It's a process that I manage as an integration manager.
We pay our licensing fees on a monthly basis. I can't speak to how much they are. I don't recall there being any extra costs above the licensing itself.
We are customers and end-users. We don't have a business relationship with the organization.
On a scale from one to ten, I would rate it as a perfect ten. It's been great. For the most part, we have been happy with the product.
It provides every feature you're looking for to perform OLAP and OLTP-based transactional and analytical reporting.
We've used it for some time now, and it's an SAP product that gets more and more mature with each new upgrade or version.
There are definitely some areas of improvement (i.e. interface, etc.), just as every product needs improvements to meet changing demands over time.
When you test and find a bug, you raise a ticket with SAP - which gets fixed by support either because you don't know how to apply the features or it gets fixed with the next patch from their product development team. Also, apart from this, every quarter service pack enhancements come onto the market.
We've had no issues with deployment.
We've had no issues with stability.
We've had no issues scaling it for our needs.
We have the transaction data on a PRP site. We have all the options in the warehouse, so we are just extracting data from the system. We create some data bars at the end using credits we pull from BW and create some BI reports.
SAP BusinessObjects Business Intelligence Platform is an outdated solution that is missing many features. The UI is not user-friendly and it is not easy to navigate through.
I would like to have better integration with other options or third-party products. This will provide a better user experience.
I have been using the solution for almost four years.
Sometimes we encounter issues with nodes when we migrate or update to a support package. Otherwise, the solution is stable.
The technical support is delayed because we have to submit a ticket to our vendor before it is forwarded and they respond to us.
Setting up SAP BBIP initially is more difficult than Tableau, as it requires numerous additional components, making it a tedious process.
I give the solution a five out of ten.
We have over 100 people using the solution.
I do not recommend the solution as it does not meet most business requirements.
The reporting is the most valuable aspect of the solution. The WebIntelligence Solution is the name of the reporting solution and it is very powerful.
The solution offers very good features for broadcasting information or scheduling reports. You can schedule everything and make it very easy to disseminate by sending emails with a PDF or Excel. It's very quick and powerful.
The solution's user security is extremely effective. You can profile very well. All the users and all the functionality is protected and that includes information and data segregation.
The documentation provided is very, very good. There's so much available, that if you ever run into any issues and need a workaround, you have it right there to guide you.
The solution offers good user management.
The self-service area, or dashboard, needs some improvement. While the reporting itself is great, the dashboard and Analytics Cloud are not so user friendly.
SAP's current strategy consists in keeping the reporting part On premise and delegating the Analytics part to the Cloud. You are therefore involved in a hybrid scenario.
The complete environment setup is pretty complex.
To carry out a real project that presents erp / business data on "Cloud Story Telling" you need more specialist actors who manage issues such as: Analytics and Data architecture, Data source identification, System Compatibility, Connectivity and Security.
These aspects are certainly also required on other vendor BI solutions.
On the SAP front, we are certainly trying to improve and complete the On Premise / Cloud integration, with the latest version SAP BO 4.3.
I've been working with the solution for twenty years now. It's been a very long time. I started using it around 1998.
The solution is very stable, and, on the off chance you have a problem, SAP is very quick to help. There are lots of workarounds if you do run into issues.
You can scale this solution if you need to. It's easy enough to do so.
One of the great things about SAP is the information that is available. When you have a problem, SAP is very quick to give you an answer or solution. You can also Google a lot of workarounds. There's so much documentation online that it's really easy to troubleshoot. That's because if anyone has a problem, SAP notes it and finds a solution which they post.
The initial setup is not straightforward. It's pretty complex.
The installation configuring environment is not so easy to work with. Also, the connection of the SAP Analytics Cloud is very complex. It's not very easy to configure the environment.
The time I need to configure and install the solution is about one week for the BusinessIntelligence Platform solution, On premise. Another week is required for the connectivity aspect and settings of the Cloud (Analytics).
We are working with an older version also well as the latest version of the solution.
I would recommend this product to other organizations. It's a stable and powerful enterprise solution. Everything from the broadcasting to the scheduling, to the user management and the reporting, is very powerful. 90% of customers end up asking for a solid and consistent reporting solution. In these cases, I definitely suggest SAP Business Objects Platform.
That said, the dashboard isn't the best with this product. It should be noted that SAP is working on their dashboards offerings in Cloud environment.
Overall, I'd rate the solution nine out of ten.
At Amtrak we used BO. One of things we struggled with was Excelsius. It has a limitation- it expects you to aggregate your data before you can use it. Otherwise you'll have performance issues because it's not made to handle large volumes of data. To work around it we would have the aggregated Excelsius and drill downs would link back to a webi report to provide more detailed information. We were able to a provide a dashboard for our 9 board of directors, provided that we aggregated to a level that we weren't exceeding the limitations of Excelsius.
In general, we use BusinessObjects for extensive reports. BusinessObjects reports have several pages. Our users prefer BusinessObjects over Microsoft Excel because Excel is limited in its data files and all that.
We are using SAP BusinessObjects because its scheduling capabilities are more powerful than those of other tools.
It is limited for us because SAP is shifting toward the cloud, and we can't use a cloud solution for SAP BusinessObjects. SAP introduced a product called PlusTimes one or two years ago and another one that I believe was called Automatic BI. This tool is more powerful than BusinessObjects and other tools because it's provided in the cloud.
I've been working with BusinessObjects for about eight years.
BusinessObjects is scalable, allowing us to work with many pages.
We are thinking about switching to Power BI. I think we will no longer use SAP BusinessObjects after one or two years.
I rate SAP BusinessObjects seven out of 10. However, I can't recommend BusinessObjects because its usage is limited, and it can't provide a new solution for end-users.
The features that I think are valuable in SAP Business Objects - BOBJ (WEBi, BI Launch Pad, Rich Client) are the drill down capabilities to the nitty gritty lowest level, and perform an in depth analysis from different angles. Other products may also have this, but I believe with BOBJ, it is a lot better.
By giving more options of looking at the same scenario, in various forms, I can perform reliable satisfactory work for my clients with minimal errors. I believe this product has gained the market share well enough to call itself, the market leader.
SAP should work on performing the deployment and-post implementation support, a bit easier . I believe that would be a solid enough ground for this product to gain more pieces in the pie (market share). Also, they need to have more "Step-By-Step" documentation available for consultants, similar to what others have e,g. IBM.
7+ years.
No.
None, for the most part.
There have been no issues scaling it for our needs.
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Technical Support:N/A
I have also used Bi-Query, Micro Strategy, Cognos, Tableau, etc. I like SAP BO better than other ones.
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None.