Architect at a insurance company with 10,001+ employees
Bottom Line: Get the data foundation in shape first prior to implementing a reporting tool.
What is most valuable?
Flexibility and 'integratability'.
How has it helped my organization?
Can integrate the reference services of a metadata repository. Saves a ton of maintenance and ensures Data Quality.
What needs improvement?
Performance, but they all have room for this. Nevertheless, performance is highly dependent on data architecture and design as well as server capability. Far less so on the reporting tool that can fetch results; set once and re-use over several 'reports'.
For how long have I used the solution?
I have been using the solution since 1998.
Buyer's Guide
SAP BusinessObjects Business Intelligence Platform
November 2024
Learn what your peers think about SAP BusinessObjects Business Intelligence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
What was my experience with deployment of the solution?
Confessions ... this is hardware and networking and unix. All of the server based reporting products are complex to install and beyond my skills. Adapting these products to the foundational environments is always adventure-prone but most vendors provide substantial help in installing.
What do I think about the stability of the solution?
With most of these products, BO, too, instability arises often when resources are challenged. So, in general, planning for capacity processing is a good way to keep systems stable.
What do I think about the scalability of the solution?
BO has had 1000's of individuals in organizations running BO when they want to. Most toolsets address scalability.
Which solution did I use previously and why did I switch?
I am a consultant; even if I advise changing BI reporting toolsets, I do so reluctantly. It is more involved than at first glance, particularly if you have a user base. To date, I have not encountered a situation where I would advise changing BI toolsets that have some traction in the organization. At least not without a plan.
What about the implementation team?
Strongly recommend a vendor team for the initial period. Make sure they interface heavily with network, DB and DW folks.
What was our ROI?
ROI for the reporting product alone, as a component in a whole stack of things contributing to ROI, is in my view a minor contributor. How reports are developed and cast, the underlying data structures, data quality efforts, etc... these are the major contributors to ROI, not to mention the comprehension of the report viewer.
What's my experience with pricing, setup cost, and licensing?
This can vary from site to site. Depends greatly on folks at the company and on the licensing deal worked out.
What other advice do I have?
Category leaders have their strengths and weaknesses but as seen from the lens of the person using the tool. Some may want ease of use ... others a full-blown suite of DML tools. From this perspective, BO is as good as any of the other leading tools for reports.
If anything, BO is great at controlling the user's interface eg highly user friendly capable. It does not come out of the box that way, but a competent BO wizard can make that happen on balance easier than other products. Finally, BO supports conserving server resources better than most.
BI solutions are not about the tool. Any solution concerning the presentation of information has to focus on the business requirements and then a corresponding data foundation. Getting these is often a challenge at several levels and so I understand that there is this hope that maybe the toolset can make up for a lack of clear specifications.
Bottom Line: Get the data foundation in shape first prior to implementing a reporting tool.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at a financial services firm with 10,001+ employees
It has better scheduling capabilities than other solutions, but it has limitations on how you can use it
Pros and Cons
- "We are using SAP BusinessObjects because its scheduling capabilities are more powerful than those of other tools."
- "It is limited for us because SAP is shifting toward the cloud, and we can't use a cloud solution for SAP BusinessObjects. SAP introduced a product called PlusTimes one or two years ago and another one that I believe was called Automatic BI. This tool is more powerful than BusinessObjects and other tools because it's provided in the cloud."
What is our primary use case?
In general, we use BusinessObjects for extensive reports. BusinessObjects reports have several pages. Our users prefer BusinessObjects over Microsoft Excel because Excel is limited in its data files and all that.
What is most valuable?
We are using SAP BusinessObjects because its scheduling capabilities are more powerful than those of other tools.
What needs improvement?
It is limited for us because SAP is shifting toward the cloud, and we can't use a cloud solution for SAP BusinessObjects. SAP introduced a product called PlusTimes one or two years ago and another one that I believe was called Automatic BI. This tool is more powerful than BusinessObjects and other tools because it's provided in the cloud.
For how long have I used the solution?
I've been working with BusinessObjects for about eight years.
What do I think about the scalability of the solution?
BusinessObjects is scalable, allowing us to work with many pages.
Which other solutions did I evaluate?
We are thinking about switching to Power BI. I think we will no longer use SAP BusinessObjects after one or two years.
What other advice do I have?
I rate SAP BusinessObjects seven out of 10. However, I can't recommend BusinessObjects because its usage is limited, and it can't provide a new solution for end-users.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
SAP BusinessObjects Business Intelligence Platform
November 2024
Learn what your peers think about SAP BusinessObjects Business Intelligence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Project Lead at a tech services company with 10,001+ employees
It provides every feature you're looking for to perform OLAP and OLTP-based transactional and analytical reporting.
Valuable Features:
It provides every feature you're looking for to perform OLAP and OLTP-based transactional and analytical reporting.
Improvements to My Organization:
We've used it for some time now, and it's an SAP product that gets more and more mature with each new upgrade or version.
Room for Improvement:
There are definitely some areas of improvement (i.e. interface, etc.), just as every product needs improvements to meet changing demands over time.
When you test and find a bug, you raise a ticket with SAP - which gets fixed by support either because you don't know how to apply the features or it gets fixed with the next patch from their product development team. Also, apart from this, every quarter service pack enhancements come onto the market.
Deployment Issues:
We've had no issues with deployment.
Stability Issues:
We've had no issues with stability.
Scalability Issues:
We've had no issues scaling it for our needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a tech services company with 10,001+ employees
It has a wide range of compatible operating systems and it was easy to install
Pros and Cons
- "Way of creating reports."
- "The calculation engine requires some improvement."
What is most valuable?
- Way of creating reports
- Ease of use
- Can connect to any database
- Create models with ease.
How has it helped my organization?
In our organization, they chose this product mainly due to its ease of use. They were also able to generate high revenue by identifying their backlog areas.
What needs improvement?
The calculation engine requires some improvement.
For how long have I used the solution?
For eight years.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How is customer service and technical support?
A 10 out of 10.
How was the initial setup?
I would say it's mostly straightforward, because it has a wide range of compatible operating systems and also it was easy to install. The whole software is bundled and provided to the consumer.
What other advice do I have?
It's the best product in the market when it comes to reporting technology.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partnership doing consultations.
Applexus Technologies at a tech company with 501-1,000 employees
The CSS editor saves time. Complex requirements can be met using JavaScript.
What is most valuable?
- Design Studio is very flexible because we can use JavaScript.
- We can use CSS styles for stunning visualization.
How has it helped my organization?
- Design Studio is a highly optimized tool for integrating with SAP BW and SAP HANA. Obviously, that increases reporting performance.
- Complex requirements can be met using JavaScript.
- The CSS editor saves time.
What needs improvement?
In Design Studio version 1.6, when creating a custom geo map component, we are not able to associate a shape layer with data sources.
Which solution did I use previously and why did I switch?
We have used all the business objects tools, but this one satisfies all of the business requirements in an optimized way.
How was the initial setup?
It’s a straightforward and simple tool to install.
What about the implementation team?
It was a simple to implement after we met the prerequisite before installing it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Intelligence Analyst at a engineering company with 1,001-5,000 employees
I can perform reliable satisfactory work for my clients with minimal issues.
What is most valuable?
The features that I think are valuable in SAP Business Objects - BOBJ (WEBi, BI Launch Pad, Rich Client) are the drill down capabilities to the nitty gritty lowest level, and perform an in depth analysis from different angles. Other products may also have this, but I believe with BOBJ, it is a lot better.
How has it helped my organization?
By giving more options of looking at the same scenario, in various forms, I can perform reliable satisfactory work for my clients with minimal errors. I believe this product has gained the market share well enough to call itself, the market leader.
What needs improvement?
SAP should work on performing the deployment and-post implementation support, a bit easier . I believe that would be a solid enough ground for this product to gain more pieces in the pie (market share). Also, they need to have more "Step-By-Step" documentation available for consultants, similar to what others have e,g. IBM.
For how long have I used the solution?
7+ years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
None, for the most part.
What do I think about the scalability of the solution?
There have been no issues scaling it for our needs.
How are customer service and technical support?
Customer Service:
N/A
Technical Support:N/A
Which solution did I use previously and why did I switch?
I have also used Bi-Query, Micro Strategy, Cognos, Tableau, etc. I like SAP BO better than other ones.
How was the initial setup?
N/A
What about the implementation team?
N/A
What was our ROI?
N/A
What's my experience with pricing, setup cost, and licensing?
N/A
Which other solutions did I evaluate?
N/A
What other advice do I have?
None.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager - BI Head with 5,001-10,000 employees
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
Valuable Features
1. SAP BO/BI
- Enterprise scalability
- Security
- Ease of use
- Semantic layer
2. Tableau
- Visualization
- Data discovery
- Turnaround time
3. IBM Cognos
- Enterprise scalability
- Security
- In-memory feature
4. MS BI - Flexibility
5. Pentaho - Open source but still enterprise grade
6. QlikView
- Data visualization
- Turnaround time.
7. OBIEE
- Enterprise security
- Semantic model
Room for Improvement
1. SAP BO/BI
- Visualization
2. Tableau
- Scalability
3. IBM Cognos
- Ease of use
4. MS BI
- Visualization
- Ease of use
5. Pentaho
- Ease of use
- Semantic layer
6. QlikView
- Scalability
7. OBIEE
- Visualization
- Database connectivities
Use of Solution
- I have used SAP for almost 12 years
- Tableau – Rate 6/10 overall but 9/10 for visualization. I have used it for three years
- IBM Cognos - Rate 7/10 and I have used it for three years
- MS BI - Rate 5/10 and I have used it for two years
- Pentaho - Rate 5/10 and I have used it for over five years
- QlikView- Rate 7/10 and I have used it for two years
- OBIEE – Rate 7/10 and I have used it for five years
Customer Service and Technical Support
Customer Service:
- SAP BO/BI - Below average
- Tableau - Good
- IBM Cognos - Average
- MS BI - Average
- Pentaho - Average
- QlikView - Above average
- OBIEE - Average
- SAP BO/BI - Below average
- Tableau - Good
- IBM Cognos - Average
- MS BI - Average
- Pentaho - Average
- QlikView - Above average
- OBIEE - Average
Other Advice
There is no perfect solution or one size fits all. Be clear on the requirements that you are trying to meet with the tools and solutions and do a POC and thorough evaluation. Also most of the time a single vendor works better than using best of the breed solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of Data Analytics at a transportation company with 10,001+ employees
Struggled with Excelsius
At Amtrak we used BO. One of things we struggled with was Excelsius. It has a limitation- it expects you to aggregate your data before you can use it. Otherwise you'll have performance issues because it's not made to handle large volumes of data. To work around it we would have the aggregated Excelsius and drill downs would link back to a webi report to provide more detailed information. We were able to a provide a dashboard for our 9 board of directors, provided that we aggregated to a level that we weren't exceeding the limitations of Excelsius.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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