Try our new research platform with insights from 80,000+ expert users
SAP ERP Logo

SAP ERP pros and cons

Vendor: SAP
4.0 out of 5
Badge Ranked 1
4,254 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

SAP ERP integrates various operational modules, enhancing transactional and process efficiency across departments such as finance, sales, and HR.
It provides robust data management and governance features that ensure control and high data integrity, allowing simultaneous updates across multiple fields.
SAP ERP is highly customizable, offering flexibility to adapt to different industries' needs, supported by ABAP Development Tools which boost developer productivity through periodic upgrades.
The stability, scalability, and comprehensive coverage of business processes make SAP ERP a reliable backbone for enterprise resource management.
Its financial and operations management capabilities are enhanced by strong support and continuous improvements through annual releases, ensuring modern enterprise needs are met.

CONS

Pricing of SAP ERP is considered expensive and customization costs are high.
Integration with other systems and environments needs improvement, with a focus on flexibility and ease.
Reporting capabilities require enhancement to be more comprehensive and user-friendly.
The initial setup of SAP ERP is complex and time-consuming, often requiring specialized skills.
Technical support and response times need significant improvement to address user concerns effectively.
 

SAP ERP Pros review quotes

NM
Sep 15, 2020
It is the best solution in the class of ERP products.
Srinivasan Kuppuswamy - PeerSpot reviewer
Dec 1, 2022
The accounting module's record and report process is closely integrated with almost every other process.
Desmond Festus - PeerSpot reviewer
Aug 16, 2022
The implementation is very straightforward.
Learn what your peers think about SAP ERP. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
VishalChopra - PeerSpot reviewer
Nov 16, 2023
SAP ERP's interface is pretty easy nowadays, as it has evolved over time and has been made as user-friendly as a person would like it.
reviewer2302884 - PeerSpot reviewer
Nov 9, 2023
From a long-term perspective, I can say that the solution can offer a return on investment, but it may take around three to four years for our company to experience it.
Ra456it - PeerSpot reviewer
Mar 28, 2022
It is a utility-focused solution, and the deployment is very much aligned with utility service providers. If you look at the supply chain and the overall business model of a utility service provider, SAP is something that fits very well. That's because the company has invested tremendously in creating appropriate workflows pertaining to this segment or domain.
Githinji Githogora - PeerSpot reviewer
Apr 13, 2023
It is a stable solution...Our company has experienced a return on investment using the solution.
CV
Sep 15, 2020
The most valuable features are the claim management.
SI
Jul 13, 2021
The stability and performance are good.
reviewer1676889 - PeerSpot reviewer
Sep 27, 2021
If you are well versed in SAP, the initial setup is pretty simple.
 

SAP ERP Cons review quotes

NM
Sep 15, 2020
The product does not update budgeting based on exchange rates which is important for BPM.
Srinivasan Kuppuswamy - PeerSpot reviewer
Dec 1, 2022
The solution is not ready for the current e-commerce environment.
CW
Aug 20, 2018
SAP is not making a big effort to make it easy to integrate solutions from other vendors. It's not easy at all... Integration is what they can do better.
Learn what your peers think about SAP ERP. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Desmond Festus - PeerSpot reviewer
Aug 16, 2022
The system is over-customized.
VishalChopra - PeerSpot reviewer
Nov 16, 2023
SAP ERP's initial setup phase needs to be simplified.
reviewer2302884 - PeerSpot reviewer
Nov 9, 2023
SAP ERP needs to consider simplifying a few areas within the tool. Compared to SAP ERP, other solutions in the market are much more easily configurable and understandable. SAP has a lot of complex features.
Ra456it - PeerSpot reviewer
Mar 28, 2022
It could always be cheaper. There is no doubt about it.
Githinji Githogora - PeerSpot reviewer
Apr 13, 2023
Presently, the solution's interface is not intuitive.
CV
Sep 15, 2020
There are a lot of manual tasks that are used by a lot of people, so it is a very good candidate for RPA.
SI
Jul 13, 2021
The initial setup is complex.