We use SonicWall TZ as our perimeter gateway, similar to an internet gateway.
VP of IT at a tech services company with 51-200 employees
Easy to install, scales well, and has good support
Pros and Cons
- "SonicWall TZ is a stable product."
- "I would like to see more integration with other platforms."
What is our primary use case?
What needs improvement?
I would like to see more integration with other platforms.
The flexibility can also be improved and it could be more user-friendly.
For how long have I used the solution?
I have been using SonicWall TZ for a couple of years.
What do I think about the stability of the solution?
SonicWall TZ is a stable product.
Buyer's Guide
SonicWall TZ
November 2024
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What do I think about the scalability of the solution?
It is a scalable product. We have more than 40 people in our organization who are using this solution.
How are customer service and support?
Technical support is good. We have no issues with the technical support.
How was the initial setup?
The initial setup was straightforward. It was easy to install SonicWall TZ.
The time it takes to deploy is based on the clients requirement.
We have one or two technical engineers to maintain this solution. Developers are not required.
What about the implementation team?
We completed the installation ourselves. We did contact an integrator or vendor team, we are consultants.
What's my experience with pricing, setup cost, and licensing?
Customers are required to pay for a yearly subscription.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate SonicWall TZ a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Admin at a healthcare company with 11-50 employees
Offers threat protection but their technical support is not responsive
Pros and Cons
- "SonicWall TZ is stable."
- "I can't get the support that I need from SonicWall."
What is our primary use case?
Our primary use for SonicWall TZ is for a network firewall and for threat protection.
What needs improvement?
With SonicWall TZ, they should make the interface useful for the user. This needs to happen very soon because now the interface is not sufficient.
When I need to apply some features, I get many tasks and too many to create objects.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
SonicWall TZ is stable.
What do I think about the scalability of the solution?
Our IT administrator is just one person, me.
How are customer service and technical support?
I don't get the support that I need from SonicWall.
Which solution did I use previously and why did I switch?
I didn't use any other solutions previously.
What other advice do I have?
From one to ten, I would rate SonicWall TZ a seven for the end user experience. Other products have unlimited end users, but in SonicWall TZ there are just two admin users.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SonicWall TZ
November 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,875 professionals have used our research since 2012.
Administration IT at a engineering company with 11-50 employees
Secure remote work with reliable security and easy updates
Pros and Cons
- "SonicWall TZ offers security and easy firmware updates."
- "Customer service is excellent."
- "SonicWall TZ could benefit from newer technology."
- "SonicWall TZ could benefit from newer technology. That is why I am looking to upgrade and researching other solutions."
What is our primary use case?
I use SonicWall TZ primarily in my office to secure our network. During the COVID period, it enabled most of our staff to work remotely using its VPN capabilities.
What is most valuable?
SonicWall TZ offers security and easy firmware updates. It was beneficial during COVID for remote work through its VPN functionality. It is stable and provides good value for money. The solution stands out for its solid performance and reliability.
What needs improvement?
SonicWall TZ could benefit from newer technology. That is why I am looking to upgrade and researching other solutions.
For how long have I used the solution?
I have had SonicWall TZ for approximately five years.
What do I think about the stability of the solution?
SonicWall TZ is definitely stable and offers a good value for money.
How are customer service and support?
Customer service is excellent. They are really good whenever I have needed to call them.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was easy because my IT people handled it.
What about the implementation team?
I hire an IT firm to set up my firewalls and related technological infrastructure.
What was our ROI?
It is hard to quantify ROI because there have been no issues. That is a reason to buy a firewall, and it is challenging to put a monetary value on security.
What's my experience with pricing, setup cost, and licensing?
The pricing of SonicWall TZ is reasonable. I would also position its pricing as a three, where one is the lowest price and ten is the highest.
Which other solutions did I evaluate?
I am evaluating other vendors, including Sophos, which seems more expensive. I am looking back at SonicWall to compare.
What other advice do I have?
I would recommend SonicWall TZ for its value.
Overall, I would rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Dec 14, 2024
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