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E-commerce Co-ordinator at First Group International
Real User
Low maintenance, beneficial network MAC binding, and effective firewall
Pros and Cons
  • "SonicWall TZ is very user-friendly and has network MAC binding. Additionally, the firewall works well."
  • "Sometimes there is a glitch between the network connection. Last time, something happened on our IP phone, the SonicWall team did some updates to fix the issue. However, glitches happen very rarely. I did not experience any other types of problems."

What is our primary use case?

We are primarily using SonicWall TZ for a VPN.

What is most valuable?

SonicWall TZ is very user-friendly and has network MAC binding. Additionally, the firewall works well.

For how long have I used the solution?

I have been using SonicWall TZ for approximately three years.

What do I think about the stability of the solution?

Sometimes there is a glitch between the network connection. Last time, something happened on our IP phone,  the SonicWall team did some updates to fix the issue. However, glitches happen very rarely. I did not experience any other types of problems.

95% of the time the solution is operating well, the performance is good overall.

Buyer's Guide
SonicWall TZ
December 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.

What do I think about the scalability of the solution?

There are approximately 40 users using this solution and it is scalable.

Which solution did I use previously and why did I switch?

I have used other solutions in the past, but I have found SonicWall TZ the most user-friendly.

How was the initial setup?

The initial setup was not complex.

What about the implementation team?

We used some help from the vendor for the implementation. When new implementations or devices are added we sometimes use the vendor for assistance.

The solution is low maintenance. There is some updating that needs to be done by the two-person IT team.

What's my experience with pricing, setup cost, and licensing?

There are a few features that are licensed and there should be more that are licensed. The price of the solution is midrange compared to others, I have not had anyone complain.

What other advice do I have?

I rate SonicWall TZ a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rich Hoult - PeerSpot reviewer
President at Vector One IT Solutions
Reseller
Top 10
Effective unified threat management, stable, and intuitive setup
Pros and Cons
  • "The most valuable features are unified threat management which provides security intelligence and the VPN for both site-to-site and remote access."
  • "In an upcoming release, SonicWall could improve by adding cloud management for all devices for free or at a nominal cost. Currently, they have a cloud management platform but is not free. We have the MySonicWall portal for purchasing from them for software updates and renewals."

What is our primary use case?

We primarily use SonicWall TZ as an internet gateway for a lot of our small to medium-sized clients' sites.

What is most valuable?

The most valuable features are unified threat management which provides security intelligence and the VPN for both site-to-site and remote access.

What needs improvement?

We are not receiving the rated throughput that the solution claims. We have noticed our client's internet bandwidth has increased but we are not receiving the throughput that the device is sized for. For example, if I have a device that is rated to handle 400 megabits of throughput, we are not receiving that speed. We are receiving significantly less than that in some cases, this needs to be improved. I do not know if this is still the case with the latest generation of SonicWall's, but we have sixth-generation SonicWall's in use and we are not receiving the rated bandwidth.

We have built a host secondary DNS directly on the firewall. For example, If you have a small business environment where you only have one server or you have a remote office location where you do not have any servers, you could use a VPN back to the main office and rely on the internal DNS server. However, you will have no redundancy for DNS. There are two choices, we can either use a public DNS service, which is a mistake because it will not know where the information is on the local network. The active directory is not going to work properly if the resources you want cannot be found. You end up picking between two poor options. You either have no redundancy for DNS or you have redundant DNS where one of them is not the best quality. The whole industry is lacking an alternative. I would like to be able to host a secondary DNS on a firewall appliance, many people need this feature.

In an upcoming release, SonicWall could improve by adding cloud management for all devices for free or at a nominal cost. Currently, they have a cloud management platform but is not free. We have the MySonicWall portal for purchasing from them for software updates and renewals.

For how long have I used the solution?

I have been using SonicWall TZ for approximately 14 years.

What do I think about the stability of the solution?

SonicWall TZ is very stable. We rarely have to reboot the platform.

What do I think about the scalability of the solution?

We have not needed to scale the solution very much, our clients are typically small to medium business environments where we do not need the scalability. However, The scalability could improve because there is not a centralized device manager.

How are customer service and technical support?

The technical support is good. However, there is a language barrier because their support is based out of India and you cannot always understand the agent that you are speaking with. Sometimes support is outstanding, and other times you do not have the level of technical expertise that you need.

How was the initial setup?

The solution is easy to do the setup and is intuitive.

What about the implementation team?

To implement and do the maintenance of SonicWall TZ we do not need a dedicated team.

What's my experience with pricing, setup cost, and licensing?

You need to purchase multiple licenses to manage multiple devices which is cost-prohibitive for the value you would receive.

What other advice do I have?

I rate SonicWall TZ an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
SonicWall TZ
December 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
ArunKumar1 - PeerSpot reviewer
IT Administrator at a healthcare company with 51-200 employees
Real User
Good support, very stable, easy to use, and useful for viewing network utilization
Pros and Cons
  • "Most of the features are useful. It is easy to configure and easy to troubleshoot. I can see the utilization of different networks, and there are also App control features."
  • "FortiGate has a client DNS in the firewall, but SonicWall doesn't have that. To create or configure a site-to-site VPN tunnel, we have to give a DNS name. Currently, we have to get the DNS name from a third party and then include it in SonicWall, whereas FortiGate has its own client DNS, so it provides a DNS name, and it does not require a third party. There should be a graphical option to view the network utilization and bandwidth usage."

What is our primary use case?

We have multiple branches, and we have configured SonicWall VPNs for branch-to-branch connectivity through IPSec. I am also restricting websites to protect us from hackers, torrents, games, and other such things. I am using SonicWall TZ 400 series.

What is most valuable?

Most of the features are useful. It is easy to configure and easy to troubleshoot.

I can see the utilization of different networks, and there are also App control features. 

What needs improvement?

FortiGate has a client DNS in the firewall, but SonicWall doesn't have that. To create or configure a site-to-site VPN tunnel, we have to give a DNS name. Currently, we have to get the DNS name from a third party and then include it in SonicWall, whereas FortiGate has its own client DNS, so it provides a DNS name, and it does not require a third party.

There should be a graphical option to view the network utilization and bandwidth usage.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. We have 100 users of this solution. We might increase its usage in the future in about eight months.

How are customer service and technical support?

Their technical support is good. They are very helpful. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

We were using ESET Antivirus for endpoint security. For firewalls, we were using FortiGate and MikroTik firewalls. FortiGate is fine, and it is helpful and easy, but MikroTik is not. It can't stop attacks from hackers.

In addition to SonicWall TZ, we are now using Cloud App Security from SonicWall for endpoint security, and we have Email Security from SonicWall for emails. In addition, we are using Capture Client from SonicWall for endpoint protection. All these solutions are very helpful, easy to configure, and easy to troubleshoot.

How was the initial setup?

It was straightforward. It took five to ten minutes.

What other advice do I have?

I would recommend this solution. We plan to keep using this solution. We have recently renewed our license, and we don't have any plans to use any other solution.

I would rate SonicWall TZ an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System engineer at Colourtex Ind Ltd
Real User
Top 5
A scalable product that is designed well, easy to set up, and has good technical support
Pros and Cons
  • "The most valuable features are security and technical support."
  • "The monitoring is a little bit confusing."

What is our primary use case?

This firewall makes up part of our security solution.

What is most valuable?

The most valuable features are security and technical support.

What needs improvement?

The pricing is of this solution is high and could be reduced to make it more competitive.

The monitoring is a little bit confusing.

For how long have I used the solution?

I have been using SonicWall TZ for three years.

What do I think about the stability of the solution?

We have had no problems with stability.

What do I think about the scalability of the solution?

This is a nice product in terms of scalability.

How are customer service and technical support?

The technical support is good. If I call on the helpline then a technical person will assist us.

How was the initial setup?

The initial setup is very easy. If a person knows some networking and about access levels then they will be able to configure it.

What's my experience with pricing, setup cost, and licensing?

The price is high compared to some other solutions.

Which other solutions did I evaluate?

My license is about to expire and I am currently searching for a new solution. As we expand and open new offices, I am looking to change the whole setup.

What other advice do I have?

In summary, this is a very good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Real User
Review about Dell SonicWALL TZ

What is most valuable?

Easy to use GUI
VPN (Site-to-Site and Client-to-Site)
Gateway Security
Built in A/V options
Content Filtering

How has it helped my organization?

The site-to-site VPN allows for consistent communication between sites.

Upgrading the OS is easy and they alert you when an upgrade is available.

Content filtering and gateway security has help reduce visiting unwanted websites and attacks.

Logging helps track down issues bandwidth hogs.

What needs improvement?

I would love to see a more detailed logs and filtering.

Wireless versions have week signal strength in comparison to other wireless routers.

For how long have I used the solution?

5 years

What do I think about the stability of the solution?

Absolutely no issues with stability. I try to reboot them every 6 months to a year for good measure, but not because I have to.

What do I think about the scalability of the solution?

Most of the TZ series are for small to mid size office. I would not recommend these for large to enterprise solutions. I do use one currently for a small community school of 250 students with no issues.

How are customer service and technical support?

Customer Service:

I have not worked with their customer service.

Technical Support:

Excellent customer service. Very knowledgeable.

Which solution did I use previously and why did I switch?

This has been a great solution and have never bothered trying anything else. I do have a few Cisco ASA installs, however the cost is a bit higher and more complex to implement.

How was the initial setup?

Setup is quite straight forward. There are some deeper more complex setups that can be implemented. These more complex setups can be achieved through their support or a quick google search.

What about the implementation team?

I personally implemented the solution.

What was our ROI?

I like to think that the TZ series has the best bang for the buck. Full of features and options that you need to control security with out breaking the bank. Perfect solution for smaller businesses.

What's my experience with pricing, setup cost, and licensing?

Sonic Wall has an a la carte pricing model. There are many features and options that you may not need or want and therefore no need to pay for them

The only problem with this model is that it does now use a yearly subscription model. Although the router itself may be less expensive than other competitors, you may spend more in subscriptions.

Product support will require a yearly maintenance.

Which other solutions did I evaluate?

I only work with SonicWALL TZ and Cisco ASA.

What other advice do I have?

Sonic Wall OS is very easy to use but still has all the options and features you need to implement your security.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user513891 - PeerSpot reviewer
it_user513891VP, Technology at a tech services company with 51-200 employees
Consultant

As an update on this topic - there are new versions of SonicOS planned for the middle of this year which are reportedly going to increase the throughput ratings by as much as 50%. The new features essentially unlock the horsepower that the gen6 platform promised through more efficient code, etc.

See all 3 comments
Network & System Engineer at Construction Products Holding Company
Real User
Offers good security and monitoring features
Pros and Cons
  • "I find the security we are able to do with the policies to be valuable. The monitoring is valuable as well."
  • "Full monitoring obviously needs to be improved. We need full monitoring covered under the security licensing."

What is most valuable?

I find the security we are able to do with the policies to be valuable. The monitoring is valuable as well.

What needs improvement?

Full monitoring obviously needs to be improved. We need full monitoring covered under the security licensing. The license should include reporting and monitoring. It shouldn't be an add-on, it should just go along with it. They should also make the monitoring easy to manage. Sometimes we need reports. We need some live monitoring decisions on how it's going down. We should take the live report from the SonicWall itself. I want to display the report under our monitor so I can monitor firewalls outside our area.

For how long have I used the solution?

I've been using the solution for six years.

What do I think about the stability of the solution?

It's very stable and working fine.

What do I think about the scalability of the solution?

The solution is very scalable. We don't plan to increase the usage right now. We have sufficient coverage. We don't plan future deployment.

How are customer service and technical support?

I've had a good experience with technical support.

Which solution did I use previously and why did I switch?

We haven't been using a different solution previously. We were using some antivirus software and some firewall software. We decided to implement SonicWall because it has good support and a good reputation in our area.

How was the initial setup?

Initially, the setup is not so straightforward but we managed to make it work. Deployment was not so fast. It has initially taken two days, then after that, an hour or so. You only need one person for deployment.

What about the implementation team?

Initially, we could only implement with the support from the reseller but then afterwards we handled it by ourselves.

What was our ROI?

I've seen great ROI since implementing it.

Which other solutions did I evaluate?

We considered many products, and afterwards, we found SonicWall to be the best solution.

What other advice do I have?

We're using a variety of different models. The solution is very simple and works great and is working fine in the regions that are here.

I would rate the solution a nine out of 10. If it had better reporting functionality, I would give it a 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Analyst at CyberTalos
Real User
Helpful support, beneficial for home use, but user interface is lacking
Pros and Cons
  • "The scalability of SonicWall TZ is good and easy to add users."
  • "SonicWall TZ can improve the UI application and when you create any net policies or any new policy, it will not sync or work properly."

What is our primary use case?

SonicWall TZ is used for network security.

What needs improvement?

SonicWall TZ can improve the UI application and when you create any net policies or any new policy, it will not sync or work properly.

For how long have I used the solution?

I have been using SonicWall TZ for approximately three months.

What do I think about the stability of the solution?

SonicWall TZ is stable. However, sometimes we have some issues.

What do I think about the scalability of the solution?

The scalability of SonicWall TZ is good and easy to add users. 

How are customer service and support?

I have contacted the technical support from SonicWall TZ and their support is good.

Which solution did I use previously and why did I switch?

I have previously used UiPath and FortiGate firewalls and FortiGate is my favorite because it is consistent and has a good configuration. UiPath has a good interface and is user-friendly.

What's my experience with pricing, setup cost, and licensing?

The price of SonicWall TZ is good for medium-sized companies.

What other advice do I have?

My advice to others is this is a good solution but sometimes it is not working properly. I would recommend this solution for a home setup and I would recommend FortiGate firewalls for companies.

I rate SonicWall TZ a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Director at BRASP
Real User
Excellent protection, secure VPN connection, that is simple to install, and reliable
Pros and Cons
  • "The most valuable feature is content filtering and app control."
  • "The reporting analytics could be improved, it is very unstable."

What is our primary use case?

I am a SonicWall certified professional, and my company has SonicWall MSP, as well as projects, security, and limited protection.

I am a reseller, as well as a Silver partner.

SonicWall TZ is primarily used by the NSA to secure internet network and products.

What is most valuable?

The most valuable feature is content filtering and app control.

I like to security with integrated thread prevention and SD-WAN.

What needs improvement?

SonicWall has many problems with the reporting analytics.

The reporting analytics could be improved, it is very unstable.

For how long have I used the solution?

I have been using SonicWall TZ for approximately nine years.

What do I think about the stability of the solution?

SonicWall TZ is a stable solution.

What do I think about the scalability of the solution?

It is a scalable product.

There are approximately 1,000 users among all of my customers.

I am an MSP SonicWall provider and about 50 SonicWall solutions spread across many customers, each with 10-100 users.

We intend to increase our usage because, in Brazil, we have a lot of problems with viruses, crypto viruses, and trojans. We can offer them security.

How was the initial setup?

The initial setup was straightforward and simple.

It took approximately two hours to deploy the initial setup.

It can be deployed very quickly both on the cloud and on-premises.

I have a team of ten technical professionals to maintain and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are on a anual or monthly basis.

There are no additional costs. It is only about support and license fees.

What other advice do I have?

SonicWall is a good product that I enjoy using, and the security is superior to that of other security companies. It provides excellent protection.

I would rate SonicWall TZ a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
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Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.