SonicWall TZ is used for network security.
Security Analyst at CyberTalos
Helpful support, beneficial for home use, but user interface is lacking
Pros and Cons
- "The scalability of SonicWall TZ is good and easy to add users."
- "SonicWall TZ can improve the UI application and when you create any net policies or any new policy, it will not sync or work properly."
What is our primary use case?
What needs improvement?
SonicWall TZ can improve the UI application and when you create any net policies or any new policy, it will not sync or work properly.
For how long have I used the solution?
I have been using SonicWall TZ for approximately three months.
What do I think about the stability of the solution?
SonicWall TZ is stable. However, sometimes we have some issues.
Buyer's Guide
SonicWall TZ
November 2024
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What do I think about the scalability of the solution?
The scalability of SonicWall TZ is good and easy to add users.
How are customer service and support?
I have contacted the technical support from SonicWall TZ and their support is good.
Which solution did I use previously and why did I switch?
I have previously used UiPath and FortiGate firewalls and FortiGate is my favorite because it is consistent and has a good configuration. UiPath has a good interface and is user-friendly.
What's my experience with pricing, setup cost, and licensing?
The price of SonicWall TZ is good for medium-sized companies.
What other advice do I have?
My advice to others is this is a good solution but sometimes it is not working properly. I would recommend this solution for a home setup and I would recommend FortiGate firewalls for companies.
I rate SonicWall TZ a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Director at BRASP
Excellent protection, secure VPN connection, that is simple to install, and reliable
Pros and Cons
- "The most valuable feature is content filtering and app control."
- "The reporting analytics could be improved, it is very unstable."
What is our primary use case?
I am a SonicWall certified professional, and my company has SonicWall MSP, as well as projects, security, and limited protection.
I am a reseller, as well as a Silver partner.
SonicWall TZ is primarily used by the NSA to secure internet network and products.
What is most valuable?
The most valuable feature is content filtering and app control.
I like to security with integrated thread prevention and SD-WAN.
What needs improvement?
SonicWall has many problems with the reporting analytics.
The reporting analytics could be improved, it is very unstable.
For how long have I used the solution?
I have been using SonicWall TZ for approximately nine years.
What do I think about the stability of the solution?
SonicWall TZ is a stable solution.
What do I think about the scalability of the solution?
It is a scalable product.
There are approximately 1,000 users among all of my customers.
I am an MSP SonicWall provider and about 50 SonicWall solutions spread across many customers, each with 10-100 users.
We intend to increase our usage because, in Brazil, we have a lot of problems with viruses, crypto viruses, and trojans. We can offer them security.
How was the initial setup?
The initial setup was straightforward and simple.
It took approximately two hours to deploy the initial setup.
It can be deployed very quickly both on the cloud and on-premises.
I have a team of ten technical professionals to maintain and deploy this solution.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are on a anual or monthly basis.
There are no additional costs. It is only about support and license fees.
What other advice do I have?
SonicWall is a good product that I enjoy using, and the security is superior to that of other security companies. It provides excellent protection.
I would rate SonicWall TZ a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SonicWall TZ
November 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,875 professionals have used our research since 2012.
Executive Project Manager at a non-profit with 1-10 employees
Straightforward installation, good support, but feature need updating
Pros and Cons
- "The installation is straightforward and took approximately 30 minutes."
- "We have experienced some issues with SonicWall TZ and they are lacking some advanced features other vendors have."
What is our primary use case?
We use SonicWall TZ for site-to-site VPN and as an NSa firewall. We have a mixture of SonicWall TZ devices that we use which are the TZ300, TZ350, and TZ400.
What needs improvement?
We have experienced some issues with SonicWall TZ and they are lacking some advanced features other vendors have.
For how long have I used the solution?
I have been using SonicWall TZ for approximately nine years.
What do I think about the scalability of the solution?
We have approximately 30 people using the solution in our organization.
How are customer service and support?
The support for SonicWall TZ is good.
How was the initial setup?
The installation is straightforward and took approximately 30 minutes.
What about the implementation team?
We have one technician that does the maintenance for this solution.
Which other solutions did I evaluate?
I have evaluated Fortinet and we may have future plans to switch solutions.
What other advice do I have?
I would recommend this solution to others.
I rate SonicWall TZ a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager at a insurance company with 201-500 employees
Powerful unified threat management for enterprise networks
Pros and Cons
- "The features that we have found most valuable in SonicWall TZ are the intrusion and brute force attack prevention."
- "The log analyzer in SonicWall TZ is something that they need to improve upon."
What is our primary use case?
SonicWall TZ is a UTM. We use it for unified threat management. It helps us a lot, although the software needs to be installed on a better machine to do the analysis.
How has it helped my organization?
The log analyzer in SonicWall TZ is something that they need to improve upon. With other firewalls, they have built-in storage. We also need to retain the logs for analysis.
With SonicWall TZ, these features are less when we compare it to other solutions.
What is most valuable?
The features that we have found most valuable in SonicWall TZ are the intrusion and brute force attack prevention.
What needs improvement?
This product has room for improvement in the cloud version. Also, the support could be better. Otherwise, SonicWall TZ is good for us.
The additional feature I would like to see included in the next release of SonicWall is a better analyzer. That would be more helpful. Then people will stay with SonicWall.
For how long have I used the solution?
We have been using this firewall solution for almost 10 years now.
What do I think about the stability of the solution?
We like the product. SonicWall TZ is stable and serving the purpose required.
What do I think about the scalability of the solution?
The scalability of SonicWall TZ is good. It's easy-to-use and straightforward. One or two admins should be sufficient for user management.
How are customer service and technical support?
The SonicWall TZ support is okay overall but could be improved in many ways.
Which solution did I use previously and why did I switch?
We were using Cisco previously.
How was the initial setup?
The initial setup was straightforward. Deployment here is quite simple. We were using Cisco products previously.
What other advice do I have?
SonicWall TZ firewalls are very easy to use. It's a next-generation firewall. Compare products in terms of the features. With SonicWall TZ, we get more value for the money.
On a scale from 1 to 10, I would rate this solution an eight. The analysis meter and other important features are still missing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Pre Sales Security at a tech services company with 201-500 employees
Multifeatured firewall solution with a user-friendly interface, high availability, scalability, and stability
Pros and Cons
- "User-friendly firewall solution which scales well, is stable, and has high availability."
- "Support for SonicWall TZ needs improvement, particularly the time it takes before you're able to speak to a support person, e.g. you have to wait for at least 30 minutes on the phone."
What is our primary use case?
Our customers use SonicWall TZ for network security and also for connectivity, e.g. when our customer is a company with HQ and branches, and they want to secure their branches the way they secure their HQ, we recommend SonicWall TZ so we're able to protect both the users in the HQ and the users in the branches. We also use this solution to optimize the bandwidth that they have by configuring SD-WAN services.
Another use case for this product is when using switches, e.g. when people want to connect their IP phones, their access points, and their access control devices, we recommend the switches and utilize SonicWall TZ, but mostly this firewall solution is for network security monitoring, analytics, and reporting.
How has it helped my organization?
SonicWall TZ has a number of benefits to customers.
One benefit is the visibility of the network and activities that are happening on the network, which enables customers to improve on their policies. For example, if a customer sees that YouTube is consuming a lot of bandwidth, they can revise the policies and allocate less bandwidth to YouTube, then give more bandwidth to business critical applications.
Another benefit of this solution is that it's able to bring a lot of visibility to things that are hidden from a normal IT person's view, so now that these things are visible, users are able to make quick decisions. For example, there was an organization that was complaining that they have less bandwidth, so we implemented the firewall and noticed that whatever they were getting, they needed to add more, before they're able to add more bandwidth from their ISP.
The simplicity of SonicWall TZ is also one of the things I like about it.
What is most valuable?
I found many features in SonicWall TZ that are valuable. The NSM (Network Security Manager) is great when you have more than one firewall, e.g. two, three, five, etc., because it's a central place where you can configure the firewalls.
Even for users who only have one firewall, SonicWall TZ is great, because it's very easy to use. It's user-friendly. I have used other firewalls, and I've worked with Fortinet and Palo Alto, and if I compare their user interface with SonicWall TZ, this solution has an interface that's so much easier to use.
In this product, configuring the policies and everything else that needs to be configured is straightforward. You don't have to move through multiple pages and tabs. It's easy to configure and use.
The analytics feature of SonicWall TZ is also good, because users are able to see information on bandwidth utilization, including applications that are traversing the network.
I also like the Capture ATP (advanced threat protection) feature of this solution, because it shows the unknown files that have been detected in the network, how they were scanned, and what the results are. It's a very good feature.
I like the licensing scheme of SonicWall TZ. If you have high availability requirements, you don't need to buy two licenses. You just buy one. This is cost-effective for the customers. I also like the secure upgrade promotion, e.g. If you have an existing firewall from Cisco, Fortinet, or another competitor, SonicWall will give you a two-year license for the price of a one-year license.
SonicWall TZ has good features that I can really position to my customers, and that's how we're able to win new business.
I also like the form factor uniqueness of this product. You can use it even in an office with 10, 15 people. That's very great. That's a day one capability, and it's not licensed, e.g. it's something you can get out-of-the-box. I also believe that SonicWall TZ 570 and 670 series can accommodate SFP (small form-factor pluggable), and I find that very unique.
SonicWall TZ also has high availability, so it's a perfect solution.
What needs improvement?
Support for SonicWall TZ needs improvement, particularly the time it takes before you're able to speak to a support person, e.g. you have to wait for at least 30 minutes on the phone, and this needs to be improved.
This is an affordable solution, but a competitor like Sophos can give SonicWall a run for their money. Sophos and Fortinet are major competitors of SonicWall, and the way they package their solutions, especially Sophos, they're cheaper, so for some customers who aren't technical, they will just run to these competitors because they're cheaper. However, once you explain to the customer that this is the situation, mostly we're able to win the business for SonicWall.
An additional feature I'd like to see in the next release of SonicWall TZ is enhanced automation.
For how long have I used the solution?
I've worked with SonicWall TZ since 2019. I've been working with it for three years now.
What do I think about the stability of the solution?
I didn't have any issues with SonicWall TZ in terms of stability. I started working with SonicWall in 2019, and all the customers I sold this to, not a single device has failed, apart from one customer who had a failure in Ethiopia last year, but that customer bought the device for quite some time, e.g. in 2018 or 2019, so that one had been onsite. I've not heard of any breakage apart from that one, so this product is stable.
What do I think about the scalability of the solution?
SonicWall TZ is scalable. I just have one customer here who is suffering because of issues with sizing and scoping initially, but from what I've seen, this solution is scalable. It scales well.
How are customer service and support?
I was able to contact the SonicWall technical support team a few times, but before I was able to talk to a support person, I had to stay on the line for almost 30 minutes, sometimes even longer than 30 minutes. This is something that they need to improve.
How was the initial setup?
The initial setup for this solution was very straightforward. I don't have an issue with setting up SonicWall TZ.
What's my experience with pricing, setup cost, and licensing?
I find the licensing scheme of SonicWall TZ cost-effective for customers. SonicWall also has a secure upgrade promotion that lets you enjoy a two-year license for the price of a one-year license, if you have an existing firewall from competitors, e.g. Cisco, Fortinet, etc.
Which other solutions did I evaluate?
I was able to evaluate Fortinet FortiGate briefly. I also evaluated Palo Alto.
What other advice do I have?
I've used Fortinet FortiGate briefly. SonicWall TZ is what I'm using at the moment. We are an authorized distributor of SonicWall, so we sell SonicWall products, including SonicWall TZ, to resellers and partners.
We deal with the latest versions of this solution: the gen 7 series and the gen 7 NSa series. These are what we've been selling to most of our customers.
We have not been able to sell SonicWall TZ on cloud. We have received requests for quotes, particularly for cloud deployment, but what we were able to sell were on-premises deployment, e.g. physical devices.
Deployment of this product usually takes less than a day, but it really depends with the setup, with the network. We recently had one that took two days, but it's usually just less than a day.
We sell SonicWall TZ to different companies. One company has 10 users. Another company has a hundred users. There's another company with 500 users. We sell to partners, and that's our main job. The partners sell to the customer, so you'll find one partner has five customers, another partner has two customers, etc. We are just not covering Kenya. We cover east Africa all the way up to Congo, Ethiopia, Djibouti, and Eritrea. We cover all those areas.
What I usually tell people who are looking into implementing this product is that it's the easiest to use among the many firewalls I've seen.
I have not been disappointed with SonicWall TZ, so I'm giving it an eight out of ten, not a perfect score, because there's still room for improvement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Owner at IT CARE
A fairly priced solution great for network security and is scalable
Pros and Cons
- "The solution is priced fairly and competitively."
- "The products' reporting can be improved."
What is our primary use case?
We primarily use the solution for network security and it is deployed on-premises.
What needs improvement?
The products' reporting can be improved. Additionally, the solution can include a way to find the information provided by users.
For how long have I used the solution?
We have been using the solution for over ten years and are currently using the latest version.
What do I think about the stability of the solution?
The solution is stable and reliable. I rate it a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable. I rate it a nine out of ten.
Which solution did I use previously and why did I switch?
We previously did not use any other solutions.
How was the initial setup?
The setup time depends on the customer's requirements and the organization's size.
What's my experience with pricing, setup cost, and licensing?
The solution is priced fairly and competitively.
What other advice do I have?
I rate the solution a nine out of ten. The solution is good, but its reporting can be improved.
Disclosure: My company has a business relationship with this vendor other than being a customer:
WCOIL/IT Department at Lima Central Catholic
Real-time bandwidth monitoring, website blacklisting, and IE Intrusion prevention
Pros and Cons
- "It lets me monitor in live time if someone is 'hogging' bandwidth."
- "I would like to see lower antivirus pricing."
What is our primary use case?
The primary use case for this solution is as a Network Firewall.
How has it helped my organization?
This solution protects the network. It lets me monitor in live time if someone is 'hogging' bandwidth. It lets me block websites, and the list goes on.
It is a very nice tool to have on the school network.
What is most valuable?
The most valuable features are for the protection of data, and IE Intrusion on the network.
What needs improvement?
I would like to see lower antivirus pricing. So far I haven't found any situation that I needed anything else added/included.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
The customer service is always very good!
Which solution did I use previously and why did I switch?
I did not use any other solutions. I only ever used SonicWall.
How was the initial setup?
The setup was straightforward. We had an existing SonicWall.
What about the implementation team?
We implemented the solution in house.
What's my experience with pricing, setup cost, and licensing?
This solution has an easy setup, good support, and reasonable pricing.
Which other solutions did I evaluate?
I did not evaluate any other options.
What other advice do I have?
I am very satisfied with the solution.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co Owner and Managing Director at R3INVENTATE GROUP sprl at R3 CyberSecurity
The devices are not as good as others, but the price and business model are attractive.
What is most valuable?
The MSSP partnership program is valuable, but is still too expensive. The devices are not as good as others, but the price and business model are attractive.
How has it helped my organization?
We were focused on traditional service provider model, so if one customer ask us to implement an NGFW, we look for the best solution for the client within the market. After getting in contact with Dell Spain, they proposed us to become MSP partner, so we consider to improve our business model to MSSP model.
What needs improvement?
Support is not as good as should be. An NGFW is supposed to use all the functions, so they must be considered as a must. If you switch on all of them, the system is working under the spected figures...
For how long have I used the solution?
I have done a benchmark for around two months. The 500 is still working after benchmarking. We were looking for a solution for a law firm to be able to communicate in a safer mode.
What was my experience with deployment of the solution?
The figures are not valid when you active all the functionalities. So, an office with only 15 workstations is not able to work with a TZ500, which is supposed to be for up to 40 workstations.
What do I think about the stability of the solution?
They are stable if you are not very demanding, if so, they become unstable.
What do I think about the scalability of the solution?
I don't think they are designed to scale, but I haven't tested it.
How are customer service and technical support?
Customer Service:
6/10 - they are not providing the same support level as before.
Technical Support:I haven't used it, but they have contacted me several times to offer their help.
Which solution did I use previously and why did I switch?
I was looking for the best solution for my customer and I found a better one after implementing SonicWALL. I have been a user, administrator and certified architect of Cisco, Checkpoint, StoneSoft, Fortinet, Sophos, Juniper, and most of them are focused for massive environments, not for SMEs.
How was the initial setup?
It was straightforward, but I had to make a few changes to adapt it. However, every installation is different so, you need to adapt.
What about the implementation team?
It was an in-house implementation.
Which other solutions did I evaluate?
I didn't choose this product.
What other advice do I have?
Consider Sophos solution or maybe Fortinet if you don't need the Sophos extra features.
Disclosure: My company has a business relationship with this vendor other than being a customer: R3CyberSecurity.com is a Dell partner, but we have several partnership agreements with different vendors, so we are independent Managed Security Service Providers.
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Updated: November 2024
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