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reviewer909273 - PeerSpot reviewer
Head of IT at a engineering company with 501-1,000 employees
Real User
Protects the business from being compromised
Pros and Cons
  • "It does exactly what it says on the tin. It is good for protecting the business from being compromised. Its port protection is very good."
  • "It could probably be more user-friendly, and it could be more scalable with releases and subscriptions."

What is our primary use case?

We use it for protection. We're about two versions behind the latest version.

What is most valuable?

It does exactly what it says on the tin. It is good for protecting the business from being compromised. Its port protection is very good.

What needs improvement?

It could probably be more user-friendly, and it could be more scalable with releases and subscriptions.

For how long have I used the solution?

I have been using this solution for a few years.

Buyer's Guide
SonicWall TZ
December 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Its scalability is not bad. It could be more scalable with releases and subscriptions. 

We have about 200 users.

How are customer service and support?

I never needed their support.

Which solution did I use previously and why did I switch?

I can't remember the old solution we had, but it was no good. So, we went to SonicWall.

How was the initial setup?

It was a long time ago. From what I recall, it was pretty straightforward.

For deployment and maintenance, we have a technical team of around five internal people.

What's my experience with pricing, setup cost, and licensing?

We have to pay yearly. Its licensing can be improved, and they should provide more features, such as AV, email filtering, and so on with the basic subscription.

What other advice do I have?

There are a lot of products out there, and I don't have that much experience with any other product. If I have to buy a new product, I would probably review and do a comparison with SonicWall. 

Overall, I don't have any issues with the product. I like this product. It is very good. I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head Information Technology at a manufacturing company with 501-1,000 employees
Real User
User-friendly, reasonably priced, and good threat prevention, but the technical support needs improvement
Pros and Cons
  • "The most valuable feature is the user-friendly navigation."
  • "The VPN that is available in the new version is a bit bulky and slower in speed."

What is our primary use case?

The primary use case is to protect all of the internal users from cyber attacks.

What is most valuable?

The most valuable feature is the user-friendly navigation.

What needs improvement?

As compared to other firewalls, they should provide an unlimited number of users for the SSL VPN.

The VPN that is available in the new version is a bit bulky and slower in speed. It should also be easier to use.

The SD-WAN feature should be enhanced, similar to Fortinet FortiGate.

For how long have I used the solution?

I have been working with this solution for six months.

We have just upgraded TZ to 350.

What do I think about the stability of the solution?

We are not able to use the VPN. It has limitations. It comes with a certain number of users and we have to spend a lot for VPN accessibility.

How are customer service and technical support?

The technical support is not very good. There is a facility called Geofencing where you can block IP addresses or certain countries.

When contacting their technical support, the technical support said that such a facility is not available in this firewall.

Another issue we had with technical support was when we wanted all of our VPN users to be migrated from our old firewall to this firewall, but somehow, technically they failed to do it. We had to configure it manually.

The technical competency of technical support is a bit on the lower side.

How was the initial setup?

The initial setup was straightforward.

We have two engineers to maintain and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

The price is fair.

What other advice do I have?

If it is used for internal users, it is very good as a firewall. But if it has to be used for VPN, it will be a bit costly and the VPN may be bulky. 

Using the VPN is not recommended, but as a firewall for blocking threats, it's good.

I would rate SonicWall TZ a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SonicWall TZ
December 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
Senior Manager at a insurance company with 201-500 employees
Real User
Powerful unified threat management for enterprise networks
Pros and Cons
  • "The features that we have found most valuable in SonicWall TZ are the intrusion and brute force attack prevention."
  • "The log analyzer in SonicWall TZ is something that they need to improve upon."

What is our primary use case?

SonicWall TZ is a UTM. We use it for unified threat management. It helps us a lot, although the software needs to be installed on a better machine to do the analysis.

How has it helped my organization?

The log analyzer in SonicWall TZ is something that they need to improve upon. With other firewalls, they have built-in storage. We also need to retain the logs for analysis.

With SonicWall TZ, these features are less when we compare it to other solutions.

What is most valuable?

The features that we have found most valuable in SonicWall TZ are the intrusion and brute force attack prevention.

What needs improvement?

This product has room for improvement in the cloud version. Also, the support could be better. Otherwise, SonicWall TZ is good for us.

The additional feature I would like to see included in the next release of SonicWall is a better analyzer. That would be more helpful. Then people will stay with SonicWall.

For how long have I used the solution?

We have been using this firewall solution for almost 10 years now.

What do I think about the stability of the solution?

We like the product. SonicWall TZ is stable and serving the purpose required.

What do I think about the scalability of the solution?

The scalability of SonicWall TZ is good. It's easy-to-use and straightforward. One or two admins should be sufficient for user management.

How are customer service and technical support?

The SonicWall TZ support is okay overall but could be improved in many ways.

Which solution did I use previously and why did I switch?

We were using Cisco previously.

How was the initial setup?

The initial setup was straightforward. Deployment here is quite simple. We were using Cisco products previously.

What other advice do I have?

SonicWall TZ firewalls are very easy to use. It's a next-generation firewall. Compare products in terms of the features. With SonicWall TZ, we get more value for the money.

On a scale from 1 to 10, I would rate this solution an eight. The analysis meter and other important features are still missing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
WCOIL/IT Department at Lima Central Catholic
Real User
Real-time bandwidth monitoring, website blacklisting, and IE Intrusion prevention
Pros and Cons
  • "It lets me monitor in live time if someone is 'hogging' bandwidth."
  • "I would like to see lower antivirus pricing."

What is our primary use case?

The primary use case for this solution is as a Network Firewall.

How has it helped my organization?

This solution protects the network. It lets me monitor in live time if someone is 'hogging' bandwidth. It lets me block websites, and the list goes on.

It is a very nice tool to have on the school network.

What is most valuable?

The most valuable features are for the protection of data, and IE Intrusion on the network.

What needs improvement?

I would like to see lower antivirus pricing.  So far I haven't found any situation that I needed anything else added/included.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

The customer service is always very good!

Which solution did I use previously and why did I switch?

I did not use any other solutions. I only ever used SonicWall.

How was the initial setup?

The setup was straightforward.  We had an existing SonicWall.

What about the implementation team?

We implemented the solution in house.

What's my experience with pricing, setup cost, and licensing?

This solution has an easy setup, good support, and reasonable pricing.

Which other solutions did I evaluate?

I did not evaluate any other options.

What other advice do I have?

I am very satisfied with the solution.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer969738 - PeerSpot reviewer
Executive Project Manager at a non-profit with 1-10 employees
Real User
Straightforward installation, good support, but feature need updating
Pros and Cons
  • "The installation is straightforward and took approximately 30 minutes."
  • "We have experienced some issues with SonicWall TZ and they are lacking some advanced features other vendors have."

What is our primary use case?

We use SonicWall TZ for site-to-site VPN and as an NSa firewall. We have a mixture of SonicWall TZ devices that we use which are the TZ300, TZ350, and TZ400.

What needs improvement?

We have experienced some issues with SonicWall TZ and they are lacking some advanced features other vendors have.

For how long have I used the solution?

I have been using SonicWall TZ for approximately nine years.

What do I think about the scalability of the solution?

We have approximately 30 people using the solution in our organization.

How are customer service and support?

The support for SonicWall TZ is good.

How was the initial setup?

The installation is straightforward and took approximately 30 minutes.

What about the implementation team?

We have one technician that does the maintenance for this solution.

Which other solutions did I evaluate?

I have evaluated Fortinet and we may have future plans to switch solutions.

What other advice do I have?

I would recommend this solution to others.

I rate SonicWall TZ a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Co Owner and Managing Director at R3INVENTATE GROUP sprl at R3 CyberSecurity
Consultant
The devices are not as good as others, but the price and business model are attractive.

What is most valuable?

The MSSP partnership program is valuable, but is still too expensive. The devices are not as good as others, but the price and business model are attractive.

How has it helped my organization?

We were focused on traditional service provider model, so if one customer ask us to implement an NGFW, we look for the best solution for the client within the market. After getting in contact with Dell Spain, they proposed us to become MSP partner, so we consider to improve our business model to MSSP model.

What needs improvement?

Support is not as good as should be. An NGFW is supposed to use all the functions, so they must be considered as a must. If you switch on all of them, the system is working under the spected figures...

For how long have I used the solution?

I have done a benchmark for around two months. The 500 is still working after benchmarking. We were looking for a solution for a law firm to be able to communicate in a safer mode.

What was my experience with deployment of the solution?

The figures are not valid when you active all the functionalities. So, an office with only 15 workstations is not able to work with a TZ500, which is supposed to be for up to 40 workstations.

What do I think about the stability of the solution?

They are stable if you are not very demanding, if so, they become unstable.

What do I think about the scalability of the solution?

I don't think they are designed to scale, but I haven't tested it.

How are customer service and technical support?

Customer Service:

6/10 - they are not providing the same support level as before.

Technical Support:

I haven't used it, but they have contacted me several times to offer their help.

Which solution did I use previously and why did I switch?

I was looking for the best solution for my customer and I found a better one after implementing SonicWALL. I have been a user, administrator and certified architect of Cisco, Checkpoint, StoneSoft, Fortinet, Sophos, Juniper, and most of them are focused for massive environments, not for SMEs.

How was the initial setup?

It was straightforward, but I had to make a few changes to adapt it. However, every installation is different so, you need to adapt.

What about the implementation team?

It was an in-house implementation.

Which other solutions did I evaluate?

I didn't choose this product.

What other advice do I have?

Consider Sophos solution or maybe Fortinet if you don't need the Sophos extra features.

Disclosure: My company has a business relationship with this vendor other than being a customer: R3CyberSecurity.com is a Dell partner, but we have several partnership agreements with different vendors, so we are independent Managed Security Service Providers.
PeerSpot user
reviewer1100799 - PeerSpot reviewer
Integration Engineer at a non-profit with 10,001+ employees
Real User
Does what it says it is going to do
Pros and Cons
  • "It does what it says it is going to do."
  • "The user support could be improved because you have to go outside to get that kind of support."

What is our primary use case?

I was a technical consultant, and I was helping clients out. I've had two clients. Both of them have had SonicWall, and both of them have gone through upgrades.

What is most valuable?

It does what it says it is going to do.

What needs improvement?

The user support could be improved because you have to go outside to get that kind of support.

For how long have I used the solution?

I have been using this solution for five years.

How are customer service and support?

We haven't used it. We've had to go outside and get technical support through a third party.

What other advice do I have?

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Creative Head/Director at WitBuz
Real User
A stable and scalable solution which boasts knowledgeable tech support, good performance and ease of use
Pros and Cons
  • "The solution boasts good performance and is easy to use."
  • "The solution should provide some additional ports."

What is our primary use case?

We use only the latest version. 

We use the solution for CFS, app control and in respect of integrated IAD users. 

What is most valuable?

The solution boasts good performance and is easy to use. 

What needs improvement?

The solution should provide some additional ports. Currently, we have only four to five of these.

For how long have I used the solution?

We have been using SonicWall TZ for around five to six years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

Tech support is knowledgeable when it comes to clarifying a technical issue. 

How was the initial setup?

Installation takes a maximum of 30 minutes. There is a default template. 

One only need register the firewall, upgrade the latest firmware and select that template. It will automatically configure the template.

What about the implementation team?

We have two teams that are responsible for the deployment and maintenance.

What other advice do I have?

We have around 20 clients making use of the solution. 

We purchase the firewalls, distribute and implement them for our clients. We are implementers. 

I would definitely recommend the solution to others.

I rate SonicWall TZ as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
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Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.