SonicWall TZ Reviews

We are using a server for all our details, and we are accessing data from multiple countries. So, we needed a firewall.

We are using the SonicWall TZ400 model.

It has been helpful in many ways. We can see the bandwidth usage for users and how they have used it. From time to time, we get complaints that the server is a bit slow, and we then go to the reporting part to check the bandwidth usage for each user. It has also blocked a couple of viruses.

It is very user-friendly, and there is no problem in using its interface.

Its reporting can be improved. Currently, we cannot directly get the user names. It only shows the IP, which makes it a bit confusing because we need to use the IP to find the user. If we could directly get the name of the user, it would be better.

Its licensing should be improved. We would like to get the reporting part along with the license, without having to purchase it separately. It would be good if they combine both of these.

Its scalability can also be improved.

We have been using this solution for about two years.

It is a stable solution. There is no doubt about it.

Currently, we have 17 users in our country with access to the firewall. We have given them a VPN connection to the firewall to access some of their data.

It is more suitable for small businesses. It would be useful if they can improve its scalability so that even big companies can use it.

Whenever I needed any kind of support, the local partner gave me the best possible support. Their support was extremely good.

It is a bit expensive. We have to purchase the license and the reporting part separately, which makes it a bit pricey. This is the main reason why we have thought of moving to another firewall. It would be good if they combine both of these.

We were a small business at the beginning, and we did not think of allowing all of our countries to access the server, but now, we need to give everyone access to the server. We are thinking of moving to a firewall that would be better than this.

I would rate SonicWall TZ a 10 out of 10. It is a good product.

We primarily use the solution as a firewall. It's pretty much for content filtering and protection between points.

The solution works very well.

They seem to be protecting themselves, or, at least, I assume they are, when they ask you to go online to enable the device.

The solution is easy to use. The actual setup is pretty easy.

I've found the technical support to be helpful. With all of the specifics, whether it's VPN stuff or the Analyzer products, et cetera, I'll always call for help. 

I'm very comfortable with the product. I know enough to really get to where I need to be and then to get it right. For my customers, I can call and get help if I need to, and it's nice to have that option, however, I'm really quite comfortable overall with its functionality.

There was one complaint I always had in the past. Years ago, you always had to enable the device. You had to go online to enable the device. You had to connect and do that. That was always a thing in my mind: "Well, why do I have to do that? Why do I have to go outside of my network just to do that?" Now, it seems to be less of an issue. However, that's been something that has frustrated me. It's not fixed. It's still the same. It's just something I live with now. I wish you didn't have to go off your network to connect.

I would like the solution to build in more redundancy. I would hope that doesn't come with a price increase, however, it would make the solution that much better.

I've been using the solution for ten years at this point. It's been about a decade, therefore I'm comfortable saying that I've worked with it for a long time.

The solution is largely stable. The one thing I did notice was their VPN connectivity. It hadn't been upgraded for a long time - maybe even years. Whether they were doing stuff with it, I don't know. I just noticed this past last year, they came out with a new VPN client. However, before that, it was a long time. They seem to have sorted it now. I don't know if that means they'll go another extended period without updating again or not.

I haven't grown out of one before, and therefore I haven't really had to scale. In terms of their throughput, we got close on one once. The thing is, if I call an inside connection, he'll get me in touch with his inside tech, which is different from tech support and they'll do some numbers. What my throughput is, the bandwidth I actually have, what I'm working with, et cetera. I seem to be always under. I'm really not in the hundreds of users. It's typically under 100. I work with smaller organizations, and there isn't much need to scale.

I've dealt with technical support in the past. They've been good. I'm satisfied with eh level of support they provide. It's one of the selling points for me. I like to have products with good technical support capabilities.

Most of them were really sharp. I call with some questions sometimes, or I just want to set up a VPN between the buildings or something real quick and I just want to make sure I've got it right. They're just really great at assisting me. I'll say, "Look, am I missing anything?" And they'll look through and say, "This is good, but change this." Their tech support's been excellent. I'd give them a ten out of ten for sure.

I've worked with Symantec and Cisco. I haven't dealt with any Cisco in a few years. I did some Cisco and started to learn how to do certain tasks. I haven't really done much with them as my clients are a bit smaller. Cisco is an awesome product. They are likely the best on the market. However, as I recall, they don't really have a GUI and my clients don't need the size.

The initial setup is very straightforward. It's nice and easy. A person or company shouldn't have any issues with the setup.

I'm a reseller.

I tend to use the latest version of the solution. I go with whatever's happening. I'll upgrade when necessary when they go end of life. 

Although it is my understanding that they also have a cloud option, I tend to prefer on-premises deployments. If I need something, I will call my SonicWall rep.

I'd recommend new users try them. They have very good service and they're easy to use.

I'd rate them ten out of ten simply for the fact that I really haven't had any issues with them at all.

We are using this firewall with content filtering and other features. 

We are able to block whatever we want to block by using this product. It provides all required security features, such as content filtering, VPN, in one box. Before switching to SonicWall, we had specified all required features.

It could be made more user friendly.

We have been using SonicWall products for around ten years. Specifically, we have been using SonicWall TZ for the last five years.

It is a stable solution.

It is fine in terms of scalability.

Their technical support is good. For technical support, sometimes we write directly to SonicWall, and they provide the solution. We sometimes also contact our vendor for support. 

We used GajShield previously. The product went down once, and the GajShield team was unable to provide the support. That's why we replaced the product. 

Its installation is very easy. It took around four hours to install it.

Implementation was done by me with some help from the vendor. I also manage this solution and use it on daily basis. We have an AMC contract with SonicWall, and we renew it directly with them. 

Its pricing is okay as compared to other solutions.

We have been using this product for around ten years, and we are very comfortable with this product. I would recommend this product based on your requirements. 

I would rate SonicWall TZ a nine out of ten.

We work based on a client's requirements. We don't maintain any segmentation information. We sell all types of solutions from SonicWall, such as their next-generation firewall, cloud solutions, and switching and routing solutions. 

Deployment is based on a client's requirements. If a client gives us the requirement for the cloud, then we do the cloud deployment. 

Its user interface and simplicity are the most favorite parts for our clients. They find it stable and easy to use. Its performance is also good. 

Our clients feel comfortable using SonicWall. It has all the facilities to block the threats.

The marketing of SonicWall has to be increased. Currently, when it comes to firewalls, most people go for Cisco and Palo Alto. SonicWall should improve its marketing and branding policies to increase sales. Other than that, it is good. 

We have been selling this solution for about two years.

It is stable.

It is scalable. The entry-level companies are taking TZ 300, TZ 400, and TZ 600 from us, and they have 100 to 150 users. The bigger companies ask for the next-generation firewall such as NSA 2650 and NSA 3650.

We have about 50 customers who are using SonicWall. They include government organizations and corporates. We have lots of clients who have already taken SonicWall. They have the license, support, and subscription for two years. 

They are good enough.

We are selling solutions for most of the brands such as Cisco, Sophos, SonicWall, Fortinet, and Palo Alto. For email security, we are selling Barracuda. For those clients who have the financial capability, we recommend Palo Alto. 

The deployment duration depends on the transportation. If the installation site is far from our office, it takes time to transport it. In terms of installation, if a client's site is ready to deploy the firewall, then we don't need much time. We can do it instantly.

Sometimes, the licensing part can take some time. If someone wants a renewal, it can take some time to complete the procedure and receive the license via email, but it is bearable and not the problem.

For the setup, we have a good team, and there is no problem. We have five people in our technical team. We also get help from SonicWall's England team.

It has a yearly subscription.

I would recommend this solution to others. In every sector, SonicWall is doing good. Our clients do not have any complaints. They feel comfortable using it. It has all the facilities to block the threats, and it is quite good. 

SonicWall is able to provide a solution for the requirements of our clients. Only because of the lack of marketing and branding, SonicWall is not able to reach customer premises, and that's the reason why its sale is not much.

I would rate SonicWall TZ a seven out of 10.

We use SonicWall TZ for standard firewall use cases, like blocking intrusion attacks.

The solution's VPN is very good for stability and detecting threats. The solution's web content filter seems to be very good.

The solution's pricing could be made cheaper.

I have been using SonicWall TZ for five years.

I rate the solution a seven out of ten for stability.

Approximately 250 to 300 users are using SonicWall TZ in our organization.

I would recommend SonicWall TZ to other users.

Overall, I rate the solution an eight out of ten.

The primary use is for protecting the internet for client-to-search sites. We also use site-to-site VPN, and it segregates the traffic.

We are an integrator and a solution provider. We implement this and other solutions for our customers.

The most valuable features are the UTM, site-to-site VPN, and client-to-site VPN. The site-to-site VPN allows us to connect between the branches. We also use the global VPN client and the local VPN client.

I find most of the features are useful.

In some places, we face problems, especially in the client VPN portion. There are certain places where we are not able to contact. We don't have the lease line, static IP addresses, or dynamic IP addresses. This is an area of concern.

Another thing which I don't like about SonicWall is that it tries to bypass the resellers. That is not good. SonicWall suddenly calls the client, goes to them directly. That is not a good thing.

They should consider working a bit more on their ransomware application.

The solution, once it's configured properly, is unbreakable. The only thing is that on the dynamic DNS we are facing some problems. Fortinet is doing much better, compared to SonicWall because they have their own data center and the dynamic DNS is working better. It provides a much better and more stable VPN. This is dependent upon third-party servers. If their server is down then we're finished. We depend upon them, and we have to wait for some time. This is a big problem.

Scalability-wise, with most of the mid-range solutions, there is no scalability. If you want to upgrade, you have to upgrade it. One good thing about SonicWall is the modular nature of the product. That means you can buy whatever part of the solution you want. That is one beauty of it. If you don't want IPS, you don't have to buy the IPS. That option, that's much better than anybody else.

I would rate technical support a seven out of ten.

We did use a previous solution, but the client wanted to switch. 

The initial setup was complex. It is not so straight forward. It's not tough like others, but still, they can improve on it.

Deployment takes, depending upon the concentration, anywhere from half a day to two days, depending upon the password you need to deal with for all the configuration. If everything is not the same, like you have UTM features and all those things, it may go up to one day, depending upon the configuration. If the training is also added into it, two, three days including training and assistance.

We are a reseller. I've been doing this for three years. I set up most of the firewalls, and we work with the company and also we have direct end users. We work as a consultant for other IT companies.

For deployment, in terms of staff, the maximum you need, depending on the project, would be two to three people. Sometimes it will be enough even to use one or two people. A lot of that depends on requirements. 

License renewals come in around $35,000 to $45,000. That's the retail price.

When it comes to marketing this type of solution to customers, we try to focus more on the Fortinet side. However, if they are already invested in a solution like SonicWall then we continue with the same thing.

If the client is using SonicWall, we use SonicWall as well, for reliability. If they're using Fortinet, we try to use the same thing and try to minimize the cost, that's how we work.

In terms of advice, I would say that you have to look at the entire solution. There are certain things which SonicWall cannot do. SonicWall doesn't support ADSL because of security reasons but sometimes you need it, you want a little bit, you need to have that option to be working. Unfortunately, that option is not there, but sometimes you need it. Therefore, you have to evaluate the requirement.

Also, sometimes the quality is not so good. We have trouble sometimes with SonicWall. Unfortunately, sometimes the normal way of getting into the remote connectivity doesn't work because it's on a data correction. Or we only need to get into another specific connection. SonicWall doesn't support this connection. If we can't access the VPN we can't establish a check with the VPN. There was an incident like that and we had to take another break and then finish the product. You have to evaluate all this and then implement it. It's not possible to just not do something because SonicWall cannot. If it's for security you have to do it, there is no other option.

I would rate this solution between a six and seven out of ten. More work can be done on the servers, and the VPN areas also. It's a little bit confusing on the route side. I think the routes need to be cleaner, better. 

We use the solution to control and protect access between our various locations.

With this solution, our facilities are able to act as one, easily sharing resources. 

It protects against intrusion while allowing needed access. 

It needs more robust self-help documentation along with examples and things to watch out for. 

We have been using the solution for more than ten years.

The stability is great.

The solution works well.

Positive

Nothing is as robust and complete as SonicWall devices.

The initial setup was fairly straightforward and is particularly straightforward when upgrading.

Our implementation was done in a combination due to locations.

We have seen a 100% ROI. There are no intrusions. 

It was chosen by an IT support company.

Try it, you'll be glad you did, as you'll find a new peace of mind.

It is for our company. We are not customers, we are direct clients. I am the end user.

The general feature is the antivirus policy, followed by the ransomware protection, and these are the features I was looking at. The VPN feature is not something that I'm a great fan of, but I mean, it is not something that I would even complain about. Whatever is required for my organization, the TZ 400 has performed admirably.

The user interface is a little challenging. It is not something I am familiar with. Things could go much more smoothly if they could be improved.

The interface and technical support are probably the two most important things that I would like SonicWall to improve. If the product that they have is to be phased out, there must be an upgrade in technology as well.

I have been working with SonicWall TZ for seven years.

The version we are working with is SonicWall TZ400.

SonicWall TZ is a stable product.

SonicWall TZ is scalable.

It was difficult to contact technical support online.

Before SonicWall TZ, I have not worked with another similar product.

I recently purchased a FortiGate from Fortinet. I am about to receive the delivery, which will most likely be in a fortnight, so I do not have much experience. We are planning to use Fortinet FortiGate, our plan is to switch from SonicWall to Fortinet.

The initial setup is smooth. It is not complex.

It can take an hour to two hours to deploy.

The vendor was able to assist us.

The prices are expensive. I wouldn't say the prices are reasonable.

Personally, I find it challenging. Previously, they had an Adobe Flash interface. When Adobe Flash was phased out and a new version was released, it was difficult for us to upgrade, and we received little help from the SonicWall team.

I had also purchased the SonicWall Analyzer. The Analyzer was also based on Adobe Flash, which they did not support. One must consider future expandability and the technology that is being deployed, as well as whether or not it is supported by the company if it is phased out.

I would rate SonicWall TZ a six out of ten.