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Creative Head/Director at WitBuz
Real User
A stable and scalable solution which boasts knowledgeable tech support, good performance and ease of use
Pros and Cons
  • "The solution boasts good performance and is easy to use."
  • "The solution should provide some additional ports."

What is our primary use case?

We use only the latest version. 

We use the solution for CFS, app control and in respect of integrated IAD users. 

What is most valuable?

The solution boasts good performance and is easy to use. 

What needs improvement?

The solution should provide some additional ports. Currently, we have only four to five of these.

For how long have I used the solution?

We have been using SonicWall TZ for around five to six years.

Buyer's Guide
SonicWall TZ
November 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Tech support is knowledgeable when it comes to clarifying a technical issue. 

How was the initial setup?

Installation takes a maximum of 30 minutes. There is a default template. 

One only need register the firewall, upgrade the latest firmware and select that template. It will automatically configure the template.

What about the implementation team?

We have two teams that are responsible for the deployment and maintenance.

What other advice do I have?

We have around 20 clients making use of the solution. 

We purchase the firewalls, distribute and implement them for our clients. We are implementers. 

I would definitely recommend the solution to others.

I rate SonicWall TZ as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1442112 - PeerSpot reviewer
Product Manager at a tech services company with 1,001-5,000 employees
Reseller
Simple and stable with good capability to block the threats, but needs better marketing and branding
Pros and Cons
  • "Its user interface and simplicity are the most favorite parts for our clients. They find it stable and easy to use. Its performance is also good."
  • "The marketing of SonicWall has to be increased. Currently, when it comes to firewalls, most people go for Cisco and Palo Alto. SonicWall should improve its marketing and branding policies to increase sales. Other than that, it is good."

What is our primary use case?

We work based on a client's requirements. We don't maintain any segmentation information. We sell all types of solutions from SonicWall, such as their next-generation firewall, cloud solutions, and switching and routing solutions. 

Deployment is based on a client's requirements. If a client gives us the requirement for the cloud, then we do the cloud deployment. 

What is most valuable?

Its user interface and simplicity are the most favorite parts for our clients. They find it stable and easy to use. Its performance is also good. 

Our clients feel comfortable using SonicWall. It has all the facilities to block the threats.

What needs improvement?

The marketing of SonicWall has to be increased. Currently, when it comes to firewalls, most people go for Cisco and Palo Alto. SonicWall should improve its marketing and branding policies to increase sales. Other than that, it is good. 

For how long have I used the solution?

We have been selling this solution for about two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. The entry-level companies are taking TZ 300, TZ 400, and TZ 600 from us, and they have 100 to 150 users. The bigger companies ask for the next-generation firewall such as NSA 2650 and NSA 3650.

We have about 50 customers who are using SonicWall. They include government organizations and corporates. We have lots of clients who have already taken SonicWall. They have the license, support, and subscription for two years. 

How are customer service and technical support?

They are good enough.

Which solution did I use previously and why did I switch?

We are selling solutions for most of the brands such as Cisco, Sophos, SonicWall, Fortinet, and Palo Alto. For email security, we are selling Barracuda. For those clients who have the financial capability, we recommend Palo Alto. 

How was the initial setup?

The deployment duration depends on the transportation. If the installation site is far from our office, it takes time to transport it. In terms of installation, if a client's site is ready to deploy the firewall, then we don't need much time. We can do it instantly.

Sometimes, the licensing part can take some time. If someone wants a renewal, it can take some time to complete the procedure and receive the license via email, but it is bearable and not the problem.

What about the implementation team?

For the setup, we have a good team, and there is no problem. We have five people in our technical team. We also get help from SonicWall's England team.

What's my experience with pricing, setup cost, and licensing?

It has a yearly subscription.

What other advice do I have?

I would recommend this solution to others. In every sector, SonicWall is doing good. Our clients do not have any complaints. They feel comfortable using it. It has all the facilities to block the threats, and it is quite good. 

SonicWall is able to provide a solution for the requirements of our clients. Only because of the lack of marketing and branding, SonicWall is not able to reach customer premises, and that's the reason why its sale is not much.

I would rate SonicWall TZ a seven out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
SonicWall TZ
November 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,875 professionals have used our research since 2012.
Partner at 0ve1
Real User
Easy to use solution that enables us to write rules for our network firewall
Pros and Cons
  • "The feature we found most valuable in SonicWall TZ is that it is user-friendly for an administrator."
  • "We would like to improve the rules configuration in SonicWall TZ. Sometimes the rules don't work."

What is our primary use case?

We use SonicWall TZ to write rules for our network firewall. You can use the matrix. It's easy to use.

How has it helped my organization?

We like the graphic user interface on SonicWall TZ. We use matrix principles to improve our organization.

What is most valuable?

The feature we found most valuable in SonicWall TZ is that it is user-friendly for an administrator.

What needs improvement?

We would like to improve the rules configuration in SonicWall TZ. Sometimes the rules don't work. We cannot prove that the rules don't work. Maybe they can improve that. 

Sometimes you write a rule in SonicWall and users are not able to use YouTube, Facebook, or Instagram. Users can see YouTube or Instagram for a while, but five minutes later, they cannot visit the sites.

The additional feature I would like to see included in the next release of this solution are analyzers. They can put it in the software, i.e which users are in which sites.

We need to see which users are on which sites simultaneously. In this edition, it's hard to see. You can just see the IP address. FortiGate has 40 analyzers. Maybe SonicWall can put it in the license for at least three.

For how long have I used the solution?

We have been using SonicWall TZ for five years.

What do I think about the stability of the solution?

We have shifted to SonicWall on our customers' sites and sometimes they're not reliable or stable. I don't see SonicWall TZ as stable. It happened after the Dell company bought SonicWall. I see this stability problem rarely, not often.

What do I think about the scalability of the solution?

SonicWall TZ is scalable. The scalability is very good.

How are customer service and technical support?

We don't need any technical support. We don't have any tickets. We don't have any calls. Customer support is not a problem.

How was the initial setup?

The initial setup is not complex. It's easy. It's about the scale of the company. If we have just 15 employees, the setup takes almost one hour. If the company has 100 employees, it is three hours.

It's the user management that the company wants. They just want to let people go to the internet. If there are no rules or no constraints, it does not take time. It's easy to deploy.

What other advice do I have?

On a scale from one to ten, I would rate this product a nine. You can always improve some things.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
President with 11-50 employees
Real User
Provides the cost-effective level of sophistication we need in firewall protection
Pros and Cons
    • "I would like them to make the interface a little bit easier to use so you can find out where in the heck you're going instead of having to go to 15 different places to get something installed."

    What is our primary use case?

    Firewall protection from the internet.

    How has it helped my organization?

    It allows us to be a little bit less worried about what's coming in and it does the same for our clients too.

    What is most valuable?

    It's sophisticated enough without breaking the bank.

    What needs improvement?

    I would like them to make the interface a little bit easier to use so you can find out where in the heck you're going instead of having to go to 15 different places to get something installed.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    It's very stable.

    What do I think about the scalability of the solution?

    For the small clients that we're using it for it has quite a bit of capability. We don't need anything more.

    How is customer service and technical support?

    Technical support is very good. Sometimes it takes a little bit of time to get to them, but once you get to them they're pretty good.

    What other advice do I have?

    Important criteria, when selecting a vendor, are that the product has

    • to be one that my small clients can afford
    • the capability of doing what needs to be done
    • good quality and good technical support
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Business development executive at ITCG Solutions Pvt Ltd
    Reseller
    It is a stable solution and provides good network security services
    Pros and Cons
    • "It is a scalable solution."
    • "The solution's cost needs improvement."

    What is our primary use case?

    Our customers use the solution for its email security features.

    What is most valuable?

    The solution provides good network security services.

    What needs improvement?

    The solution's price could be better.

    For how long have I used the solution?

    I have been using the solution for a few months.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    It is a scalable solution.

    How was the initial setup?

    The solution's initial setup process is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    Our customers purchase the solution's license. It is expensive compared to Sophos.

    What other advice do I have?

    I recommend the solution to others and rate it as a ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Professioan Services Engineer at a tech vendor with 501-1,000 employees
    Real User
    You will be easily impressed with the performance and features available but they doesn't offer virtual UTM models.

    What is most valuable?

    • The management GUI is easy to configure, friendly to use, manage, and troubleshoot
    • IPSec/SSL VPN is easy to configure
    • It offers granular level of control for IPS and firewalls with advanced application control features
    • You have one console to manage different aspect of the product
    • It provides a high level of security
    • It is easy to integrate into an existing network
    • It provides a high level of throughput

    What needs improvement?

    • The DPI SSL Inspection needs a lot of improvements
    • Dell SonicWALL doesn’t offer virtual UTM models which is a very fast growing area in the world

    For how long have I used the solution?

    I've used it for three years.

    What was my experience with deployment of the solution?

    No issues encountered.

    What do I think about the stability of the solution?

    The firewall does crash and/or unexpectedly reboots.

    What do I think about the scalability of the solution?

    Generally speaking no, but sizing correctly is main challenge, and that is why you need to make sure you select the right model.

    How are customer service and technical support?

    Customer Service:

    The hold time is very long, and they need to hire more people to handle the huge number of incoming calls.

    Technical Support:

    Dell SonicWALL tech support is excellent, and they meet the evolving needs of their clients.

    Which solution did I use previously and why did I switch?

    I had a chance to work with Fortinet and Netasq. and am also currently exploring CheckPoint. It was a part of my job when I joined different companies, and each with had partnership with these products.

    How was the initial setup?

    Most of the deployments were straightforward, whether as a standalone unit or as part of an HA setup.

    What about the implementation team?

    It was an in-house team who consulted with the vendor for complex installations.

    What was our ROI?

    It delivers an immediate ROI with a low cost of managing and maintaining multiple security solutions, it increases productivity, and improves security.

    Which other solutions did I evaluate?

    No other options were evaluated.

    What other advice do I have?

    Dell SonicWALL UTM is strong in the UTM space with great support. They continue to innovate and deliver a solid UTM product with high throughput speed. Added to this, Dell partners are pleased with their SonicWALL partnership as well as the products features and excellent support.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Hamza_Farhan - PeerSpot reviewer
    Hamza_FarhanProfessioan Services Engineer at a tech vendor with 501-1,000 employees
    Real User

    I know Dell SonicWall very well since I used to work there for 3 yrs. Many customers now implementing multi-layer approach where they have SonicWall in Route / NAT mode and and IPS/IDS from another vendor such as Fortinet in Transparent mode for better security and visibility. Keep in mind that the IPS/IDS/AV in SonicWall in only signature-based with no Heuristic scanning and no sandboxing .

    See all 2 comments
    Executive at BRIES COMSYS
    Real User
    A user-friendly security solution with a useful interface
    Pros and Cons
    • "We like their interface very much. It's pretty easy to use."
    • "There is a point I don't like about SonicWall in the past and now. Most of the destinations we look at when we're detecting some user using too much bandwidth or something like that, SonicWall just gave us destination IP address, instead of the full qualified domain name. I think that's the most important part that is still missing. I think that's the most important for us."

    What is our primary use case?

    We use SonicWall directly with on-premise site filtering and BPM. Now we're using monitoring tools from SonicWall to get control of the clientside and help them remotely. That's most of the cases we are using.

    What is most valuable?

    We like their interface very much. It's pretty easy to use. 

    What needs improvement?

    There is a point I don't like about SonicWall in the past and now. Most of the destinations we look at when we're detecting some user using too much bandwidth or something like that, SonicWall just gave us the destination IP address instead of the full qualified domain name. I think that's the most important part that is still missing. I think that's the most important thing for us.

    The fully qualified domain name is very good flexible information. We can detect issues on each page, so we don't have to wonder a lot about other tools. It would also help if there was a simple way to log in the users, which is one login from Windows Active Directory, without having to deploy patch information or using external tools like SSO. 

    For how long have I used the solution?

    I have been using SonicWall TZ for about ten years now.

    What other advice do I have?

    On a scale from one to ten, I would give SonicWall TZ a nine.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Director at FOXMINDS Solutions LLC
    Real User
    Effective content filtering, interface easy to navigate, and excellent customer support
    Pros and Cons
    • "The most valuable features have been content filtering, and the interface is easy to navigate and to use."
    • "The log sections could be done more clearly."

    What is our primary use case?

    We use the solution for internet access, content filtering, point-to-point tunnels, and bandwidth management.

    What is most valuable?

    The most valuable features have been content filtering, and the interface is easy to navigate and to use.

    What needs improvement?

    The log sections could be done more clearly.

    I would like there to be the ability to manage content filtering on a per-user basis or by using the application as we normally would for all users. Currently, it is applied to a group of users and I do not think it is reliable or performing as good as it should.

    For how long have I used the solution?

    I have been using this solution for approximately 12 years.

    What do I think about the stability of the solution?

    I have found this solution reliable and stable.

    What do I think about the scalability of the solution?

    The solution is scalable. Our client's user usage sizes vary. We have clients with five to 200 users using the solution. The number of connections is not limited and there is always room for expansion.

    How are customer service and technical support?

    The technical support is excellent.

    Which solution did I use previously and why did I switch?

    We previously used Microsoft before SonicWall. We switched because this solution has more features, such as embedded content filtering.

    How was the initial setup?

    The initial setup is easy.

    What about the implementation team?

    If you are not using a vendor or implementation team it can take a maximum of three hours for a medium-size company of 50 users.

    What's my experience with pricing, setup cost, and licensing?

    The price is fair for the solution for the quality you receive.

    What other advice do I have?

    I would recommend this solution because it is easy to use and the configuration is simple.

    I rate SonicWall TZ an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
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    Buyer's Guide
    Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.