SonicWall TZ Reviews

The MSSP partnership program is valuable, but is still too expensive. The devices are not as good as others, but the price and business model are attractive.

We were focused on traditional service provider model, so if one customer ask us to implement an NGFW, we look for the best solution for the client within the market. After getting in contact with Dell Spain, they proposed us to become MSP partner, so we consider to improve our business model to MSSP model.

Support is not as good as should be. An NGFW is supposed to use all the functions, so they must be considered as a must. If you switch on all of them, the system is working under the spected figures...

I have done a benchmark for around two months. The 500 is still working after benchmarking. We were looking for a solution for a law firm to be able to communicate in a safer mode.

The figures are not valid when you active all the functionalities. So, an office with only 15 workstations is not able to work with a TZ500, which is supposed to be for up to 40 workstations.

They are stable if you are not very demanding, if so, they become unstable.

I don't think they are designed to scale, but I haven't tested it.

6/10 - they are not providing the same support level as before.

I haven't used it, but they have contacted me several times to offer their help.

I was looking for the best solution for my customer and I found a better one after implementing SonicWALL. I have been a user, administrator and certified architect of Cisco, Checkpoint, StoneSoft, Fortinet, Sophos, Juniper, and most of them are focused for massive environments, not for SMEs.

It was straightforward, but I had to make a few changes to adapt it. However, every installation is different so, you need to adapt.

It was an in-house implementation.

I didn't choose this product.

Consider Sophos solution or maybe Fortinet if you don't need the Sophos extra features.

We work based on a client's requirements. We don't maintain any segmentation information. We sell all types of solutions from SonicWall, such as their next-generation firewall, cloud solutions, and switching and routing solutions. 

Deployment is based on a client's requirements. If a client gives us the requirement for the cloud, then we do the cloud deployment. 

Its user interface and simplicity are the most favorite parts for our clients. They find it stable and easy to use. Its performance is also good. 

Our clients feel comfortable using SonicWall. It has all the facilities to block the threats.

The marketing of SonicWall has to be increased. Currently, when it comes to firewalls, most people go for Cisco and Palo Alto. SonicWall should improve its marketing and branding policies to increase sales. Other than that, it is good. 

We have been selling this solution for about two years.

It is stable.

It is scalable. The entry-level companies are taking TZ 300, TZ 400, and TZ 600 from us, and they have 100 to 150 users. The bigger companies ask for the next-generation firewall such as NSA 2650 and NSA 3650.

We have about 50 customers who are using SonicWall. They include government organizations and corporates. We have lots of clients who have already taken SonicWall. They have the license, support, and subscription for two years. 

They are good enough.

We are selling solutions for most of the brands such as Cisco, Sophos, SonicWall, Fortinet, and Palo Alto. For email security, we are selling Barracuda. For those clients who have the financial capability, we recommend Palo Alto. 

The deployment duration depends on the transportation. If the installation site is far from our office, it takes time to transport it. In terms of installation, if a client's site is ready to deploy the firewall, then we don't need much time. We can do it instantly.

Sometimes, the licensing part can take some time. If someone wants a renewal, it can take some time to complete the procedure and receive the license via email, but it is bearable and not the problem.

For the setup, we have a good team, and there is no problem. We have five people in our technical team. We also get help from SonicWall's England team.

It has a yearly subscription.

I would recommend this solution to others. In every sector, SonicWall is doing good. Our clients do not have any complaints. They feel comfortable using it. It has all the facilities to block the threats, and it is quite good. 

SonicWall is able to provide a solution for the requirements of our clients. Only because of the lack of marketing and branding, SonicWall is not able to reach customer premises, and that's the reason why its sale is not much.

I would rate SonicWall TZ a seven out of 10.

We use SonicWall TZ to write rules for our network firewall. You can use the matrix. It's easy to use.

We like the graphic user interface on SonicWall TZ. We use matrix principles to improve our organization.

The feature we found most valuable in SonicWall TZ is that it is user-friendly for an administrator.

We would like to improve the rules configuration in SonicWall TZ. Sometimes the rules don't work. We cannot prove that the rules don't work. Maybe they can improve that. 

Sometimes you write a rule in SonicWall and users are not able to use YouTube, Facebook, or Instagram. Users can see YouTube or Instagram for a while, but five minutes later, they cannot visit the sites.

The additional feature I would like to see included in the next release of this solution are analyzers. They can put it in the software, i.e which users are in which sites.

We need to see which users are on which sites simultaneously. In this edition, it's hard to see. You can just see the IP address. FortiGate has 40 analyzers. Maybe SonicWall can put it in the license for at least three.

We have shifted to SonicWall on our customers' sites and sometimes they're not reliable or stable. I don't see SonicWall TZ as stable. It happened after the Dell company bought SonicWall. I see this stability problem rarely, not often.

SonicWall TZ is scalable. The scalability is very good.

We don't need any technical support. We don't have any tickets. We don't have any calls. Customer support is not a problem.

The initial setup is not complex. It's easy. It's about the scale of the company. If we have just 15 employees, the setup takes almost one hour. If the company has 100 employees, it is three hours.

It's the user management that the company wants. They just want to let people go to the internet. If there are no rules or no constraints, it does not take time. It's easy to deploy.

On a scale from one to ten, I would rate this product a nine. You can always improve some things.

Firewall protection from the internet.

It allows us to be a little bit less worried about what's coming in and it does the same for our clients too.

It's sophisticated enough without breaking the bank.

I would like them to make the interface a little bit easier to use so you can find out where in the heck you're going instead of having to go to 15 different places to get something installed.

It's very stable.

For the small clients that we're using it for it has quite a bit of capability. We don't need anything more.

Technical support is very good. Sometimes it takes a little bit of time to get to them, but once you get to them they're pretty good.

Important criteria, when selecting a vendor, are that the product has

• to be one that my small clients can afford
• the capability of doing what needs to be done
• good quality and good technical support

Our customers use the solution for its email security features.

The solution provides good network security services.

The solution's price could be better.

I have been using the solution for a few months.

It is a stable solution.

It is a scalable solution.

The solution's initial setup process is straightforward.

Our customers purchase the solution's license. It is expensive compared to Sophos.

I recommend the solution to others and rate it as a ten.

• The management GUI is easy to configure, friendly to use, manage, and troubleshoot
• IPSec/SSL VPN is easy to configure
• It offers granular level of control for IPS and firewalls with advanced application control features
• You have one console to manage different aspect of the product
• It provides a high level of security
• It is easy to integrate into an existing network
• It provides a high level of throughput

• The DPI SSL Inspection needs a lot of improvements
• Dell SonicWALL doesn’t offer virtual UTM models which is a very fast growing area in the world

I've used it for three years.

No issues encountered.

The firewall does crash and/or unexpectedly reboots.

Generally speaking no, but sizing correctly is main challenge, and that is why you need to make sure you select the right model.

The hold time is very long, and they need to hire more people to handle the huge number of incoming calls.

Dell SonicWALL tech support is excellent, and they meet the evolving needs of their clients.

I had a chance to work with Fortinet and Netasq. and am also currently exploring CheckPoint. It was a part of my job when I joined different companies, and each with had partnership with these products.

Most of the deployments were straightforward, whether as a standalone unit or as part of an HA setup.

It was an in-house team who consulted with the vendor for complex installations.

It delivers an immediate ROI with a low cost of managing and maintaining multiple security solutions, it increases productivity, and improves security.

No other options were evaluated.

Dell SonicWALL UTM is strong in the UTM space with great support. They continue to innovate and deliver a solid UTM product with high throughput speed. Added to this, Dell partners are pleased with their SonicWALL partnership as well as the products features and excellent support.

We use SonicWall directly with on-premise site filtering and BPM. Now we're using monitoring tools from SonicWall to get control of the clientside and help them remotely. That's most of the cases we are using.

We like their interface very much. It's pretty easy to use. 

There is a point I don't like about SonicWall in the past and now. Most of the destinations we look at when we're detecting some user using too much bandwidth or something like that, SonicWall just gave us the destination IP address instead of the full qualified domain name. I think that's the most important part that is still missing. I think that's the most important thing for us.

The fully qualified domain name is very good flexible information. We can detect issues on each page, so we don't have to wonder a lot about other tools. It would also help if there was a simple way to log in the users, which is one login from Windows Active Directory, without having to deploy patch information or using external tools like SSO. 

I have been using SonicWall TZ for about ten years now.

On a scale from one to ten, I would give SonicWall TZ a nine.

We use the solution for internet access, content filtering, point-to-point tunnels, and bandwidth management.

The most valuable features have been content filtering, and the interface is easy to navigate and to use.

The log sections could be done more clearly.

I would like there to be the ability to manage content filtering on a per-user basis or by using the application as we normally would for all users. Currently, it is applied to a group of users and I do not think it is reliable or performing as good as it should.

I have been using this solution for approximately 12 years.

I have found this solution reliable and stable.

The solution is scalable. Our client's user usage sizes vary. We have clients with five to 200 users using the solution. The number of connections is not limited and there is always room for expansion.

The technical support is excellent.

We previously used Microsoft before SonicWall. We switched because this solution has more features, such as embedded content filtering.

The initial setup is easy.

If you are not using a vendor or implementation team it can take a maximum of three hours for a medium-size company of 50 users.

The price is fair for the solution for the quality you receive.

I would recommend this solution because it is easy to use and the configuration is simple.

I rate SonicWall TZ an eight out of ten.