We primarily use the solution for network security and it is deployed on-premises.
Owner at IT CARE
A fairly priced solution great for network security and is scalable
Pros and Cons
- "The solution is priced fairly and competitively."
- "The products' reporting can be improved."
What is our primary use case?
What needs improvement?
The products' reporting can be improved. Additionally, the solution can include a way to find the information provided by users.
For how long have I used the solution?
We have been using the solution for over ten years and are currently using the latest version.
What do I think about the stability of the solution?
The solution is stable and reliable. I rate it a nine out of ten.
Buyer's Guide
SonicWall TZ
December 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The solution is scalable. I rate it a nine out of ten.
Which solution did I use previously and why did I switch?
We previously did not use any other solutions.
How was the initial setup?
The setup time depends on the customer's requirements and the organization's size.
What's my experience with pricing, setup cost, and licensing?
The solution is priced fairly and competitively.
What other advice do I have?
I rate the solution a nine out of ten. The solution is good, but its reporting can be improved.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Easy to use solution that enables us to write rules for our network firewall
Pros and Cons
- "The feature we found most valuable in SonicWall TZ is that it is user-friendly for an administrator."
- "We would like to improve the rules configuration in SonicWall TZ. Sometimes the rules don't work."
What is our primary use case?
We use SonicWall TZ to write rules for our network firewall. You can use the matrix. It's easy to use.
How has it helped my organization?
We like the graphic user interface on SonicWall TZ. We use matrix principles to improve our organization.
What is most valuable?
The feature we found most valuable in SonicWall TZ is that it is user-friendly for an administrator.
What needs improvement?
We would like to improve the rules configuration in SonicWall TZ. Sometimes the rules don't work. We cannot prove that the rules don't work. Maybe they can improve that.
Sometimes you write a rule in SonicWall and users are not able to use YouTube, Facebook, or Instagram. Users can see YouTube or Instagram for a while, but five minutes later, they cannot visit the sites.
The additional feature I would like to see included in the next release of this solution are analyzers. They can put it in the software, i.e which users are in which sites.
We need to see which users are on which sites simultaneously. In this edition, it's hard to see. You can just see the IP address. FortiGate has 40 analyzers. Maybe SonicWall can put it in the license for at least three.
For how long have I used the solution?
We have been using SonicWall TZ for five years.
What do I think about the stability of the solution?
We have shifted to SonicWall on our customers' sites and sometimes they're not reliable or stable. I don't see SonicWall TZ as stable. It happened after the Dell company bought SonicWall. I see this stability problem rarely, not often.
What do I think about the scalability of the solution?
SonicWall TZ is scalable. The scalability is very good.
How are customer service and technical support?
We don't need any technical support. We don't have any tickets. We don't have any calls. Customer support is not a problem.
How was the initial setup?
The initial setup is not complex. It's easy. It's about the scale of the company. If we have just 15 employees, the setup takes almost one hour. If the company has 100 employees, it is three hours.
It's the user management that the company wants. They just want to let people go to the internet. If there are no rules or no constraints, it does not take time. It's easy to deploy.
What other advice do I have?
On a scale from one to ten, I would rate this product a nine. You can always improve some things.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Buyer's Guide
SonicWall TZ
December 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
Consultant at a tech services company with 51-200 employees
It's simple to deploy which means you can quickly & effectively have a secure network but the reporting tool needs work
What is most valuable?
Configuration of firewall policies is very easy. I would say its interface gave me the ability to step into firewall and routing. Also I find using the SonicWALL for Site to Site VPN's is extremely easy, in particular, if you want to have VPN fail-over. HA is another good feature. Only because its the most competitive in the market as they give you an HA unit at a reduced cost.
How has it helped my organization?
Being a simple to deploy product means you can quickly and effectively implement a secure network
What needs improvement?
Since the acquisition of SonicWALL by Dell, I have not seen much in the way of improvements. Probably the key area to improve are as follows
- Better Mail Security (Spam in particular)
- Some improvement in Application Detection and reporting
- Its reporting tool (Viewpoint/GMS) is probably still in need of much improvement.
The death for SonicWall for us unfortunately is the Dell acquisition. You end up competing with Dell for the sale of SonicWALL and then anything else IT related. They don't work with IT partners.
For how long have I used the solution?
I've used SonicWALL NSA for five years.
What was my experience with deployment of the solution?
No issues encountered with deployment.
What do I think about the stability of the solution?
The only stability issues I have encountered is the reporting tools' ViewPoint/GMS. I have seen those virtual appliances fail to the point of needing to rebuild.
The NSA side of things is extremely stable as is the HA functionality.
What do I think about the scalability of the solution?
You need to know the environment to ensure the unit you deploy suits. One negative about the SonicWALLS is the spec sheets for their numbers seem to be quite "optimistic". I used to divide by two to get an idea.
How are customer service and technical support?
Customer Service:
I haven't dealt with customer support.
Technical Support:Pretty good, they are more than happy to get into the details of any issues and assist in resolving them.
Which solution did I use previously and why did I switch?
This became the de-facto firewall for us.
How was the initial setup?
Initial out of the box setup is very simple as it provides wizards to get you up and running and you can build your firewall on top of those wizards.
What about the implementation team?
When SonicWall was SonicWALL we dealt with a very good vendor team. Since going to Dell it just went downhill.
What was our ROI?
We have seen many cases where installing the SonicWall has helped with security threats or just for safe user browsing
What's my experience with pricing, setup cost, and licensing?
Setup cost is the hardware, configuration and installation. Once its installed, you don't need to refer to it much.
What other advice do I have?
Just map out the connection requirements.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at FOXMINDS Solutions LLC
Effective content filtering, interface easy to navigate, and excellent customer support
Pros and Cons
- "The most valuable features have been content filtering, and the interface is easy to navigate and to use."
- "The log sections could be done more clearly."
What is our primary use case?
We use the solution for internet access, content filtering, point-to-point tunnels, and bandwidth management.
What is most valuable?
The most valuable features have been content filtering, and the interface is easy to navigate and to use.
What needs improvement?
The log sections could be done more clearly.
I would like there to be the ability to manage content filtering on a per-user basis or by using the application as we normally would for all users. Currently, it is applied to a group of users and I do not think it is reliable or performing as good as it should.
For how long have I used the solution?
I have been using this solution for approximately 12 years.
What do I think about the stability of the solution?
I have found this solution reliable and stable.
What do I think about the scalability of the solution?
The solution is scalable. Our client's user usage sizes vary. We have clients with five to 200 users using the solution. The number of connections is not limited and there is always room for expansion.
How are customer service and technical support?
The technical support is excellent.
Which solution did I use previously and why did I switch?
We previously used Microsoft before SonicWall. We switched because this solution has more features, such as embedded content filtering.
How was the initial setup?
The initial setup is easy.
What about the implementation team?
If you are not using a vendor or implementation team it can take a maximum of three hours for a medium-size company of 50 users.
What's my experience with pricing, setup cost, and licensing?
The price is fair for the solution for the quality you receive.
What other advice do I have?
I would recommend this solution because it is easy to use and the configuration is simple.
I rate SonicWall TZ an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Consultant at a tech services company with 501-1,000 employees
Easy to set up with good pricing and a variety of security features
Pros and Cons
- "It's a very cost-effective solution."
- "The stability could be a lot better."
What is our primary use case?
We primarily use TZ300 for our branch offices.
What is most valuable?
The price of the solution is great. It's a very cost-effective solution.
There are a lot of security features - including Capture Client, URL filtering, content filtering, application filtering, et cetera, and they are all very useful in terms of protecting our company.
The initial setup is easy.
What needs improvement?
The stability could be a lot better. The SonicOS, which we were using, was not that stable. Sometimes it is not performing as expected as per the policies we have set.
The log, the logging capabilities, are not so good. For example, the logging for traffic logs was not being stored properly. The logging must support some storage space. If there is a storage device or storage mechanism within it we would be able to get the log easier.
For how long have I used the solution?
We've been using the solution over the last 12 months or so. It's been a while.
What do I think about the stability of the solution?
We haven't found the solution to be very stable. t doesn't operate as we expect it to sometimes. We'd like it to be better, performance-wise.
What do I think about the scalability of the solution?
We currently have 20-25 users in our branch offices. We started with 15 users and therefore we scaled up a bit, however, not in a massive sense. At this point, we likely won't scale anymore.
How are customer service and technical support?
We have been in touch with technical support and I would say that they are responding fine. We are happy so far with their attention. Occasionally we deal with stability issues and we find that they respond quickly.
How was the initial setup?
The initial setup was not overly complex or difficult. It's very straightforward. The whole setup is pretty plug-and-play.
What's my experience with pricing, setup cost, and licensing?
The pricing is very reasonable. It's quite cost-effective. We purchase a license that renews yearly.
Which other solutions did I evaluate?
We did previously also look at Sophos.
What other advice do I have?
We are partners and resellers. I'm a consultant.
I'd advise new users that if they are planning to deploy it for their SMB or have up to 100 users, then they should go with the SonicWall firewall.
I'd rate the solution at an eight out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Diretor Comercial at a retailer with 1-10 employees
Very stable, good support, easy to configure, and useful for content filtering and defining application rules
Pros and Cons
- "Content filtering and application rules are the most valuable features. It is also easy to configure."
- "Its pricing can be better. It is very expensive."
What is our primary use case?
Our clients use it for VPN, firewall, antivirus, and content filtering purposes. We have its latest version.
What is most valuable?
Content filtering and application rules are the most valuable features. It is also easy to configure.
What needs improvement?
Its pricing can be better. It is very expensive.
For how long have I used the solution?
I have been using this solution for around ten years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. I didn't have any issues with scalability. Our clients are small organizations with 20 to 40 users.
How are customer service and technical support?
Their technical support is very good. I also like its documentation, which is easy to access.
Which solution did I use previously and why did I switch?
Our clients have been using different solutions, such as pfSense, and they migrate to SonicWall TZ because it has more security.
How was the initial setup?
Its initial setup is simple. The duration depends on the number of users and configuration, but it usually takes around 12 hours. We have three or four people for its deployment.
What's my experience with pricing, setup cost, and licensing?
Its price is very high, which makes it difficult to convince the clients to buy this solution.
What other advice do I have?
I would recommend this solution for implementing security. I am satisfied with this solution. It meets our expectations.
I would rate SonicWall TZ a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
IT Engineer at Asia General Contracting
Offers good protection and support for my network
Pros and Cons
- "They give good protection to my network and support it."
- "I currently have two of the issues from SonicWall. One issue is that the IP is not the public IP. Sometimes it moves to an alternate source and I have to refresh the new IP then we can go on."
What is most valuable?
Most of the features are valuable. They give good protection to my network and support it. It has a good facility with side to side VPN and everything. I use it in all my offices.
What needs improvement?
I currently have two issues from SonicWall. One issue is that the IP is not the public IP. Sometimes it moves to an alternate source and I have to refresh the new IP then we can proceed.
For how long have I used the solution?
I've been using the solution for the past three years.
What do I think about the stability of the solution?
The solution is stable. I like it. The TZ600 is good. I've had no issues or problems. We have about 100 users at the moment.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and technical support?
Technical support is not good. If we send complaints to the SonicWall support they don't provide good support for us. You can't call them by phone.
How was the initial setup?
It's easy to install. I don't remember exactly how long the deployment took.
What other advice do I have?
My advice would be if you're buying this product, you will have to look up the security design. There are not a lot of firewalls up on the market, but I've found SonicWall to be reliant.
I would rate this solution 9 out of 10. It's good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business development executive at ITCG Solutions Pvt Ltd
It is a stable solution and provides good network security services
Pros and Cons
- "It is a scalable solution."
- "The solution's cost needs improvement."
What is our primary use case?
Our customers use the solution for its email security features.
What is most valuable?
The solution provides good network security services.
What needs improvement?
The solution's price could be better.
For how long have I used the solution?
I have been using the solution for a few months.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
The solution's initial setup process is straightforward.
What's my experience with pricing, setup cost, and licensing?
Our customers purchase the solution's license. It is expensive compared to Sophos.
What other advice do I have?
I recommend the solution to others and rate it as a ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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I like the TZ series for very small office, however I generally recommend and implement the NSA series for my clients. (I am not a reseller, I just sell my time). General rule - buy the next model up on a SonicWall if you want it to be sufficient for at least 3-5 years. I love the NSA3600, probably the best SonicWall model that I have managed over the past 10 years.